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Lancaster, NY Storage Facilities (14)

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Happy Life Storage Customers

We at Life Storage want to maintain the best storage facilities in Kenmore, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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  • Ron (Ellicottville, NY)
    5.0 out of 5

    "I have been using Uncle Bob's and now Life Storage (#031) at 8161 Main St. in Williamsville NY for nearly 3 years. The operation is very professional and clean. Heather and the other staff there are very organized and helpful. They are always making sure I have everything I need. I can see they really care about their customers."

    March 30, 2017
  • Nathan (Williamsville, NY)
    5.0 out of 5

    "We couldn't have had a better storage experience. "

    March 23, 2017
  • Alex (East Aurora, NY)
    5.0 out of 5

    "Well run operation with an excellent staff."

    July 28, 2016
  • Jessica (Lancaster, NY)
    5.0 out of 5

    " My storage experience at Uncle Bob's [Life Storage] exceeded all of my expectations. The front desk staff was very knowledgeable and helpful, worked out a great deal for me, my items were kept safe and in good condition and the location was very convenient. Upon move out, I had some furniture that I could not get rid of and no longer had a truck to haul and they took care of it for me. A+! "

    July 23, 2016
  • Yvonne (Buffalo, NY)
    5.0 out of 5

    "I was an extremely satisfied customer and would definitely use the Uncle Bob's [Life Storage] Storage facility on Leo Place again!"

    May 23, 2016
  • Jason (Cheektowaga, NY)
    4.9 out of 5

    "I needed a storage space and rental truck immediately due to a recent breakup and Tom at store #031 was fantastic with setting me up with a storage unit and truck to make my move. He was courteous and knowledgeable and I had a fantastic experience with this company when I unexpectedly needed it. I do hope Tom receives the accolades he deserves for helping me out when I needed it."

    April 01, 2016
  • Christopher (Orchard Park, NY)
    4.8 out of 5

    "Always clean and had flatbed carts available when I needed them. Would certainly use your facility again. Great job !!!"

    February 23, 2016
  • Rob (Hockley, TX)
    5.0 out of 5

    "I found that talking to them on the phone they where very friendly and helpful. You did not sit on hold and seemed like they where genuinely trying to be helpful. I highly recommend them. Great place with great people!!!"

    October 24, 2015
  • Martin (Buffalo, NY)
    4.8 out of 5

    "I was pleased with the condition of the property, the storage unit and the ease of opening and closing the overhead door. Thank you for the excellent service. "

    October 19, 2015
  • Jennifer (Buffalo, NY)
    5.0 out of 5

    "I like the fact that you offer partial month rental after the first month and that you don't require a security deposit. I had many expenses with moving and could not afford the security dep other storage facilities required. Thank you so much. I am glad I called Uncle Bob's [Life Storage] [Life Storage]."

    August 27, 2015
  • Susan (Newfane, NY)
    5.0 out of 5

    "I'm very impressed with the entire experience. Thank you!"

    March 27, 2017
  • Eric (Amherst, NY)
    5.0 out of 5

    "Office staff are always friendly and eager to help with any of my needs. Premises are always clean and well maintained. "

    January 24, 2017
  • Beverly (Clarence, NY)
    5.0 out of 5

    "Your storage facility is top notch and I would not hesitate to recommend it or use it again myself. Your employees are very friendly and helpful. Thank you so much for providing a great service!"

    July 23, 2016
  • Jeffrey (Buffalo, NY)
    5.0 out of 5

    "Nothing else to report. This is easily the best storage facility I have ever rented from. Even though I would prefer to patronize locally owned & operated facilities (versus a national franchise), I have found much to like with this one. The location is convenient for me (without a car), the property upkeep is excellent, the perks have been great (having a free truck rental and free month's rent was a HUGE help, considering my poverty), and I feel quite safe there. Definitely a 5-star deal, here. :-)"

    July 01, 2016
  • Evan (Lackawanna, NY)
    5.0 out of 5

    "This was my first time using Uncle Bob's [Life Storage] and most definitely will not be my last. Had an overall awesome experience and was treated exceptionally well."

    April 25, 2016
  • Thomas (New York, NY)
    4.7 out of 5

    "Mark understood my moving situation and had a unit held for me. He was constantly reassuring throughout a stressful planning. I felt more comfortable after speaking with Mark, and in turn, moved more than I originally planned into my unit."

    March 25, 2016
  • Mark (Hopkinton, MA)
    5.0 out of 5

    "A very good experience for me during a difficult time of cleaning out a family member's home."

    October 24, 2015
  • Bruce (Clarence, NY)
    5.0 out of 5

    "Mark and Mike are great ! Very helpful during the renting process over the phone when I was in Kentucky, upon my arrival in Buffalo and throughout my stay. Excellent Customer Service and just nice guys !"

    October 23, 2015
  • Thomas (Sanborn, NY)
    4.9 out of 5

    "The associate manager was very professional, knowledgeable and courteous. I am very satisfied with the service I received. I would recommend Uncle Bobs [Life Storage] [Life Storage] storage to my family and friends as a result of my experience."

    September 29, 2015
  • Elizabeth (Lockport, NY)
    5.0 out of 5

    "I was very happy with my first experience with storage unit. Daisy was extremely helpful in suggesting buying boxes and other supplies.. She has a wonderful personality and I enjoyed dealing with her. I came into the office several times and each time she was very pleasant. "

    August 27, 2015

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