Self Storage Units in Lackawanna, NY

"I received excellent help from Kimberly at the Orchard Park location when renting a unit there. I was able to do everything in one visit. I like the fact that there is someone on sight. Life storage was also significantly cheaper than the previous location I used, who had removed their on site person and replaced them with a machine"

"Jen was very helpful and polite whenever I needed assistance. I had no issues with the facility and would recommend this location if someone is in need of storage."

"As with most storage places these days, I love the convenience of renting a unit online and never having to go to the office. I work nights and sleep during office hours, so being able to rent my unit and go there at night is very convenient. The one thing I did not like is that my unit was inside and there wasn't lighting. To load and unload my things at night or during the day, I had to use a flashlight and thankfully I had one in my truck. The place was fairly clean besides the random broken pallets outside which the owners of those pallets should clean up. I went there maybe 5 times and the gate was only closed one time. Even after business hours, so anyone could have got in. So between that and not having lighting to my unit, it was a huge safety issue to me."

"Very quick service and newly renovated units! Highly recommended!!"

"If you every get A star on the costumer service line she is amazing and helps you will all your needs so professional."

"Very well run Facility. The store manager Jen personally oversees everything and makes sure all your accommodations are met. The level of professionalism is unmatched."

"Kimberly Callahan was such a great help. Went over everything with me showed me where the storage unit was i'm new to the town. very friendly ."

"This storage facility has a convenient location and an excellent manager (Kim). She is very detailed and efficient and explains everything you need to know to get started renting and accessing your unit. Thank you Kim for making it so easy to rent and for being approachable for any future help I may need!"

"This was our first experience ever with a storage unit and we cannot say enough good things about the entire experience. Jen really does an amazing job with everything. Very communicative from the beginning and extremely willing to work with you if your storage needs change throughout the process. The facility is extremely clean and easily accessible. Would definitely come back to this location for all of our future storage needs. Truly was a pleasure working with Jen throughout the entire process."

"Great place! Manger was super friendly and straightforward. She was the able to answer all my questions and made it an overall great experience!"

"Miss. Virella is so nice and amazing"

"Melissa Virella amazing!!! Helpful"

"I’ve had a unit here for two years, I called to inquire about the procedure for vacating my unit. Kim was so thorough and helpful, she explained everything in detail and thanked me for my business multiple times. It was such a pleasant experience and I will definitely be back if I ever have a need for storage again."

"User is Crystal M & Bobby K. Kim was extremely understanding of our moving situation and made us feel at ease with her patience and amazing service. She was informative & made the process simple and painless. Definitely recommend this location!!"

"Clean facilities and helpful friendly staff."

"Excellent custom service! Kim was extremely patient and informative on the different storage unit options. She made the process simple and met all my needs."