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Hilton, NY Storage Facilities (4)

*Feature/offer is available on select spaces.

Happy Life Storage Customers

We at Life Storage want to maintain the best storage facilities in Hilton, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

Write a Review

  • Michael (Brooklyn, NY)
    5.0 out of 5

    "Uncle Bob's [Life Storage], and in particular the climate controlled building I'm in, is by far the cleanest, and safest feeling storage facility I have seen. Thanks!"

    July 26, 2016
  • Diana (Rochester, NY)
    4.9 out of 5

    "The manager made sure that I understood the code used to enter the premises, apologized greatly for a slight delay in initially greeting me due to two people being ahead of me, and was most helpful in all ways. The storage area is clean and very well maintained."

    March 24, 2016
  • lance (W. Henrietta, NY)
    4.7 out of 5

    "I was extremely happy with the pricing, I accidentally closed my door wrong and it was noticed by the staff and I was called immediately. "

    November 19, 2015
  • Erin (Wichita, KS)
    4.9 out of 5

    "I have used lots of storage companies and the price, staff helpfulness, and ease of process were all better than other companies."

    June 28, 2015
  • Dani (Decatur, GA)
    4.9 out of 5

    "Everything was explained properly. The storage space seems exceedingly safe. The employee was helpful, funny, and kind. The storage space was clean, air conditioned, and exactly what my roommates and I needed. I will recommend (and have) Uncle Bob's to friends and family. "

    May 26, 2015
  • Chris (Buffalo, NY)
    5.0 out of 5

    "Terrific customer service. After a terrible winter, when I asked if some snow could be removed around my RV parking spot, they had their snow removal contractor there the same day and cleaned around my parking spot. Awesome, wonderful, amazing customer service."

    May 25, 2015
  • Kate (Rochester, NY)
    5.0 out of 5

    "Shelvy was the best and made my experience with Uncle Bob's exceed my expectations. "

    March 23, 2015
  • Doris (Rochester, NY)
    5.0 out of 5

    "Overall, a positive experience. We moved from a larger unit to a smaller unit after two months, and the office staff was very accomodating and helpful."

    August 13, 2014
  • Barbara (Rochester, NY)
    5.0 out of 5

    "I really did not know what to expect when I walked in to rent a space. I had called ahead to secure an indoor space, and when I got there I was treated very well, with an upbeat, very knowledgeable, young lady to help me, and was soooo happy! What a great place!"

    March 25, 2014
  • Patricia (Rochester, NY)
    4.8 out of 5

    "Everything was easy, as expected."

    May 25, 2017
  • Marybeth (Rochester, NY)
    5.0 out of 5

    "I looked all over area for a climate control space for my items. I was super impressed with the structure at Uncle Bob's [Life Storage]. Loved the cleanliness, well lit, cameras everywhere, easy access any time I wanted. The most valuable feature was the use of the large cargo carts at the entrance of the facility which made transporting my items to the space so easy. Highly recommend This Facility"

    April 23, 2016
  • Malikah (Rochester, NY)
    5.0 out of 5

    "It was very clean and neat storage! I had no worries about my belongings at all. I have told many friends and family about Uncle Bobs [Life Storage] ."

    November 23, 2015
  • Diane (Rochester, NY)
    5.0 out of 5

    "Excellent. Courteous, helpful service, clean and neat facility, expert advice"

    August 26, 2015
  • Natalie (Rochester, NY)
    4.9 out of 5

    "Excellent attention to our needs and were able to provide on what we asked for."

    June 25, 2015
  • Stephen (North Branford, CT)
    5.0 out of 5

    "You made the process very easy. As a college student, this was my first experience with a storage facility and I was very happy with my experience."

    May 26, 2015
  • Erika (Tucson, AZ)
    5.0 out of 5

    "Everyone at the Creek St. (Webster, NY) location was fantastic. I have had storage units before and the way I was treated at those other places versus the staff at Uncle Bob's [Life Storage] was like night and day. I seriously cannot say enough about how wonderful they were. Helpful and caring (sounds goofy, but it is true) at every turn, even when I got really behind in my payments. No judgement, only compassion and as helpful as they could be. If I have the choice I won't ever go anywhere else again. Good job Webster!!"

    May 23, 2015
  • Matthew (Boulder, CO)
    4.5 out of 5

    "We've enjoyed storing at Bob's for a number of years. The associates are friendly and helpful, and the space is clean, well located, and easily accessible."

    February 28, 2015
  • Julie (Webster, NY)
    5.0 out of 5

    "It's comforting to know my belongings are in a safe, secure and clean environment with convenient access and friendly, helpful staff."

    July 25, 2014
  • Tom (Rochester, NY)
    5.0 out of 5

    "Very pleasant employees. Super easy and convenient to get into storage space. I always thought that renting a storage space would be a complicated proceedure. Life Storage proved me so wrong!!! Much easier than I expected and I'm sure Life Storage can take credit for that. Very happy decision on my part and have already recommended Life Storage to several people"

    June 16, 2017
  • Gail (Rochester, NY)
    5.0 out of 5

    "Polite, knowledgeable, very helpful"

    May 25, 2017

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