Self Storage Units near East Aurora, NY

"As with most storage places these days, I love the convenience of renting a unit online and never having to go to the office. I work nights and sleep during office hours, so being able to rent my unit and go there at night is very convenient. The one thing I did not like is that my unit was inside and there wasn't lighting. To load and unload my things at night or during the day, I had to use a flashlight and thankfully I had one in my truck. The place was fairly clean besides the random broken pallets outside which the owners of those pallets should clean up. I went there maybe 5 times and the gate was only closed one time. Even after business hours, so anyone could have got in. So between that and not having lighting to my unit, it was a huge safety issue to me."

"Very quick service and newly renovated units! Highly recommended!!"

"Very well run Facility. The store manager Jen personally oversees everything and makes sure all your accommodations are met. The level of professionalism is unmatched."

"Kimberly Callahan was such a great help. Went over everything with me showed me where the storage unit was i'm new to the town. very friendly ."

"This storage facility has a convenient location and an excellent manager (Kim). She is very detailed and efficient and explains everything you need to know to get started renting and accessing your unit. Thank you Kim for making it so easy to rent and for being approachable for any future help I may need!"

"This was our first experience ever with a storage unit and we cannot say enough good things about the entire experience. Jen really does an amazing job with everything. Very communicative from the beginning and extremely willing to work with you if your storage needs change throughout the process. The facility is extremely clean and easily accessible. Would definitely come back to this location for all of our future storage needs. Truly was a pleasure working with Jen throughout the entire process."

"I’ve had a unit here for two years, I called to inquire about the procedure for vacating my unit. Kim was so thorough and helpful, she explained everything in detail and thanked me for my business multiple times. It was such a pleasant experience and I will definitely be back if I ever have a need for storage again."

"User is Crystal M & Bobby K. Kim was extremely understanding of our moving situation and made us feel at ease with her patience and amazing service. She was informative & made the process simple and painless. Definitely recommend this location!!"

"Clean facilities and helpful friendly staff."

"Excellent custom service! Kim was extremely patient and informative on the different storage unit options. She made the process simple and met all my needs."

"Very easy to sign up. Reasonable rates. Friendly manager and other staff. Very clean, well lit, easy access 24x7. Recommendation of a lock other than a padlock due to ease on cutting a padlock. I would recommend this facility to anyone looking to store anything. In my car it was a classic auto."

"I rented two storages and the management and staff was very easy to work with. Always friendly and professional. Thanks Jen 😀"

"Kim is very knowledgeable and polite. Couldn't ask for a better experience!"

"Jen was amazing to work with at Life Storage. Highly recommend for the ease of onboarding/offboarding and as efficient as can be. Thanks again for the support and can't say enough about the staff. Facility was clean, dry, easy to access."

"The Manager (Kim) of life Storage in OP exemplifies true ”Customer Service!” She’s ALWAYS friendly, kind, proficient and willing to do whatever she can to please the customer! Thank you Kim for being you!!! Doug S."

"Excellent. polite, informative and explained in detail the procedure. very well pleased. thank you Joe"