Customer Reviews - Life Storage #440, Farmingdale
-
We at Life Storage want to maintain the best storage facilities in Farmingdale, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
-
- Overall Rating for Life Storage in Farmingdale (#440)
4.88 out of 5
based on 69 of our most recent Reviews
-
5.0 out of 5
"Totally met my expectations and then some. Staff is terrific and eager to please. Good quality carts and easy access to a nice clean space. The bathrooms are very clean as well. Even my wife likes coming there : )"
March 26, 2019
-
- Mary from Farmingdale, NY
4.6 out of 5
"A pleasant experience. I would definitely recommend your company or would repeat my business there."
November 24, 2018
-
5.0 out of 5
"I am a very happy customer & feel that your facility keeps my contents secure.
Everyone is always so kind in the Farmingdale Office.
In April I needed to rent a truck from your space & Mike & everyone was so nice & helpful in making this an easy job.
Kudos!!"
June 03, 2018
-
- Susan from Farmingdale, NY
5.0 out of 5
"I have never had a problem here. Mike and Phil are the best. I have been using storage units for many years but this is the first time its ever been problem free."
June 01, 2018
-
- Matthew from Massapequa Park, NY
5.0 out of 5
"Having conditioned space to store my stuff was great. The things I kept in my in-laws garage experienced peeling and damage from the humidity and temperature. The guys in the office were always there to offer water during the move. They allowed me to use the van for free at the end of the move because it wasn't available during the move in promotion. Would definitely use life storage, namely the location in Farmingdale NY, again."
May 24, 2018
-
5.0 out of 5
"The manager Michael is really the best, we have several units there, and couldn't be happier. The facility is safe, clean, and I enjoy the staff. Very friendly"
April 26, 2018
-
- Barbara from Massapequa Park, NY
5.0 out of 5
"Very happy with my whole experience with Life Storage"
April 24, 2018
-
- Doreen from Farmingdale, NY
5.0 out of 5
"I had a great experience with your staff felt like “family”. The units were exceptional clean and I felt very safe going. I have already recommended Life Storage to friends. Will miss going but I am certain I will use again."
March 23, 2018
-
- Gregory from Ronkonkoma, NY
5.0 out of 5
"You far exceeded my expectations. The place is like a 5 star hotel. Well kept and excellent staff."
February 10, 2018
-
- Laurie from Massapequa Park, NY
5.0 out of 5
"Every employee was always nice and the facility was clean"
January 23, 2018
-
- John from Farmingdale, NY
5.0 out of 5
"Didn’t have to ask, everything was explained to me . "
January 17, 2018
-
- Gary from Farmingdale, NY
5.0 out of 5
"The unit was cleaned any I loved the fact that their are cameras"
January 16, 2018
-
- Cheryl from West Babylon, NY
5.0 out of 5
"I was extremely happy and pleased with the service and space at Life Storage."
December 23, 2017
-
- Alfred P. from Farmingdale, NY
5.0 out of 5
"Workers very friendly, even gave me a hand bringing some items in!"
November 28, 2017
-
- Nina from Lindenhurst, NY
5.0 out of 5
" Staff is very accommodating, building is beautiful, doesn't look like a storage facility, it's so clean & staff has told me if I could go down to a smaller unit by looking at it - very helpful & friendly "
November 20, 2017
-
- Dave from Farmingdale, NY
4.4 out of 5
"Everything with the storage unit has been great. My only issue is the hours. I wish the hours were more flexible. "
September 28, 2017
-
- Thomas from Oceanside, NY
5.0 out of 5
"I've been a customer since 01 and have always been treated right and everything was always spot on. Mike, Phil and all that have been there before them have been great. "
September 25, 2017
-
- Patricia from N. Massapequa, NY
5.0 out of 5
"The unit served our needs very well and, when it was time to move its contents, those who came from out-of-state to assist us said that it was the cleanest, most impressive storage facility they had ever been in. We could only agree!"
September 23, 2017
-
- Philip from West Babylon, NY
4.8 out of 5
"you need to extend the hours to include evenings and a longer day on sunday."
August 29, 2017
-
5.0 out of 5
"The Supervisor, Mike is the best, and Phil and Goldie are great too!"
August 16, 2017
-
- Phillip from Lindenhurst, NY
5.0 out of 5
"Really great place to store! Building is very clean, and the staff is excellent."
June 28, 2017
-
- Suzanne from Massapequa Park, NY
5.0 out of 5
"You have been extraordinarily kind in calling me when my payment is close to late. Thank you."
June 04, 2017
-
- Valerie from Lindenhurst, NY
4.7 out of 5
"The most important thing for me is that the building is clean. I appreciate that!"
April 27, 2017
-
5.0 out of 5
"After a long stressful morning, Mike at Life Storage gifted me with an expedient yet comprehensive departure allowing me to enjoy the rest of my day. With a 'move' already riddled with anxiety, his effectiveness was greatly appreciated! "
March 22, 2017
-
5.0 out of 5
"Friendly staff, very clean and well maintained facility. Would recommend to family and friends. Better pricing deals would be nice but overall experience has been great so far. "
October 19, 2016
-
5.0 out of 5
"A GREAT EXPERIENCE !!
Mike at the Farmingdale location was extremely helpful, and courteous. "
July 20, 2016
-
- William from Massapequa Park, NY
5.0 out of 5
"expensive...but looking at competitors units it was a no brainer..plus staff is excellent"
July 10, 2016
-
- Rocio from Fort Myers, FL
4.8 out of 5
"My circumstances were special, because my storage was in Farmingdale,NY and I was in Texas, but we manage everything over the phone and the employees were very helpful all the time!My kids finish school so the storage wasn't necessary anymore, but if I ever need a storage again you will be my choice! Thank you!"
June 24, 2016
-
- Valerie from Bayshore, NY
4.4 out of 5
"I feel like the prices have gotten a bit high so I am looking for other options for the storage of my things"
May 27, 2016
-
- Tiffany from South Farmingdale, NY
5.0 out of 5
"The only thing I disliked was I went in one day for a quote and went to sign up the next day and the price increased. I was aware that could happen as the associate told me but I think there should just be standard sales like stores and not rate jumps "
April 26, 2016
-
5.0 out of 5
"Mike was very helpful. I've never rented storage space before and he made me feel comfortable that my belongings would be safe."
April 25, 2016
-
5.0 out of 5
"We looked at other storage facilities and nothing came close. People are friendly and place is immaculate. Worth the money. "
March 30, 2016
-
4.2 out of 5
"Had dollys & a free truck available
for my move-in"
March 25, 2016
-
5.0 out of 5
"My only minor complaint is that the Sunday hours are not always convenient for me.
"
February 27, 2016
-
- Dale from North Massapequa, NY
4.0 out of 5
"They do a good job at this location. I have rented space previously at an Uncle Bob's in Webster NY, and it seems like a well run company."
December 29, 2015
-
- Bernadette from Farmingdale, NY
5.0 out of 5
"Everything was done very efficiently and employees were very friendly."
November 24, 2015
-
5.0 out of 5
"The service was great, I had shopped around and by far the staff at this location was the friendliest and most enjoyable to deal with."
October 26, 2015
-
- Jillian from Massapequa, NY
5.0 out of 5
"Ken was very friendly and knowledgeable about what size storage unit we she get and took his time showing us the different units "
August 31, 2015
-
- Paul from Lindenhurst, NY
5.0 out of 5
"Your agent lashawna was so friendly and helpful and the place was very clean I had no other choice that to rent from you. And again every time we go there Lashawna is such a pleasant person to deal with"
August 28, 2015
-
5.0 out of 5
"Your facility and team are the best that I have ever experienced. Public storage facilities are NO match for Uncle Bob's in Farmingdale."
August 24, 2015
-
- Laura from South Huntington, NY
5.0 out of 5
"Mike and LaShawn are the Dynamic Duo! When the new management started I was thinking of moving. The experience was awful.
Mike and LaShawn have a CAN DO attitude that totally changed the customer experience to a WOW.
Thank you for sending Mike and LaShawn to save the day."
July 29, 2015
-
5.0 out of 5
"After going to some of your competitors down Route 110 your organization was a breath of Fresh Air!!! It was a competitor that actually told me about you. "
July 28, 2015
-
- Francine from Lake Worth, FL
5.0 out of 5
"This is the best storage experience I have ever had! Hands down Uncles Bobs is awesome. I was always greeted with a smile and a wave by the associate LaShawn. I would recommend this facility to anyone. The place is always neat and clean which say a lot. Thank you for making my short stay a great one!!"
July 25, 2015
-
- Barry from Massapequa, NY
5.0 out of 5
"The professionalism of the staff was top notch. They were extremely helpful. Our Moving Company commented that this was the cleanest storage facility they had ever done a pick up from. Highly recommend this storage facility."
July 23, 2015
-
- Jordan from Las Vegas, NV
5.0 out of 5
"Extremely courteous and proactive when it comes to helping me out. Even though I am out of state, I get reminders when my bill is almost due. They're awesome!!!"
June 10, 2015
-
5.0 out of 5
"Met and exceeded my expectations.
I've used Public Storage in the past and Uncle Bob's [Life Storage] blew me away. Mike, the associate who assisted, had to be the friendliest person in the storage business. Very genuine. The facility is immaculate. As I said to Mike, reminds me of a hotel / bank. Great place and staff!"
May 27, 2015
-
- Joann from Massapequa, NY
5.0 out of 5
"Great staff, great experience. Uncle Bob's made a perfect situation out of a bad personal problem ( frozen pipe that exploded) bearable. I would definitely recommend Uncle Bob's to friends and clients."
May 27, 2015
-
- Joseph from Farmingdale, NY
5.0 out of 5
"I am completely satisfied with Uncle Bobs storage facility in Farmingdale. The staff at that location are always friendly and the facility is clean. I have rented storage space from your competitors and their facilities are no match for the cleanliness and professionalism of Uncle Bobs."
May 06, 2015
-
5.0 out of 5
"
We have used other storage spaces and I found that Uncle Bob's in Farmingdale, NY, to be the cleanest and the employees went out of the way to help us. We will be using you, I am sure in the near future. again I want to thank you for your proficient service."
April 28, 2015
-
- Linda from West Babylon, NY
5.0 out of 5
"I was taken care of right away when I arrived, was shown the storage unit, which was easy to get to and clean, I felt
that my belongings will be safe and that
there is plenty of security, place was
spotless and workers are very pleasant
I would recommend to friends and family"
April 28, 2015
-
- Dorothy from Wyandanch, NY
5.0 out of 5
"I was very pleased with my stay at
Uncle Bob's [Life Storage]. The staff was great and the facility was always clean. I would definitely recommend this place. "
April 01, 2015
-
- Eric from Massapequa Park, NY
5.0 out of 5
"the extraordinary ease of obtaining a unit, process explained thoroughly, and it was great being shown the unit prior to the commitment."
April 01, 2015
-
- Irma from Farmingdale, NY
5.0 out of 5
"5 stars all across the board. Thank you for your top notch services and expertise. We would go anywhere else!!! :-) "
March 28, 2015
-
4.6 out of 5
"I had checked other storage companys and found that Uncle Bobs [Life Storage] was by far the best. My only negative comment is the hours of operation are very limited. Most people work during the week and other storage places are open until 10PM"
March 26, 2015
-
5.0 out of 5
"I think your employees at Farmingdale went above and beyond, for helping us with a large delivery of equipment. I just loved the service."
March 24, 2015
-
- Barbara from Huntinging Station, NY
5.0 out of 5
"Mike is a very funny guy and professional. He was very helpful, thorough and courteous. He went above and beyond to meet my needs. His assistant was a pleasure as well."
February 11, 2015
-
- Peter from West Babylon, NY
5.0 out of 5
"Great atmosphere. Excellent service. Professional,courteous and attentive staff."
November 25, 2014
-
5.0 out of 5
"Very happy with service. LaShawn and mike are the best. They went out of their way to help me.
Very professional. Clean and pleasant space."
November 20, 2014
-
5.0 out of 5
"I had shopped at a few different storage places and was not happy with any of them until I found Uncle Bobs [Life Storage]. Its so clean and so nice, plus I loved that its gated and not 24 hours. I would recommend Bobs any day"
September 25, 2014
-
- Michael from Farmingdale, NY
3.7 out of 5
"I would like the ability to turn off the music that is piped in to the unit."
August 26, 2014
-
5.0 out of 5
"We used Uncle Bob's [Life Storage] (Westy's) to store our furniture BEFORE SANDY. It was comforting to know that it was safe and sound for the year and a half it took to put our house together.
That might a point you could make in your advertising"
August 23, 2014
-
- Mark from Massapequa Park, NY
5.0 out of 5
"The facility is impeccably maintained, and the staff is knowledgeable, trustworthy, friendly, and overall made my move a pleasant one."
July 24, 2014
-
5.0 out of 5
"Everything went smoothly!!! My life has been in turmoil for months and meeting a neat, informative, caring person with good work ethics was welcoming!!! "
May 28, 2014
-
5.0 out of 5
"People are very professional, super friendly, top notch. Cant say enough good things about them. I wish the hours were a little better. Open til 8 one night during the week for thosee of us who also work and open earlier on Saturday. "
May 28, 2014
-
- Vincent from Massapequa, NY
4.1 out of 5
"When I was there last, the young lady at the front desk wasn't that helpful to me when I ask about the lighting in our storage unit. Other wise everything is fine."
May 28, 2014
-
4.8 out of 5
"Very professional business and well maintained with plenty of carts to move material."
April 29, 2014
-
- Joyce from North Massapequa, NY
5.0 out of 5
"Just a thank you for your over all good service and caring employees"
April 19, 2014
-
- Thomas from Floral Park, NY
4.5 out of 5
"customer service has always been very
good and I would highly recommend
uncle bobs to family and friends"
March 01, 2014
-
- Alexandra C. from Huntington, NY
3.9 out of 5
"When checking out a customer, you need to wait for the person to exit the parking area before canceling their entry/exit ID. If my husband (also a customer) wasn't with me, I'd have no way of getting through the gate.
Also, the doors into the building close too fast when pushing trolleys through, which makes moving things in and out more difficult.
Otherwise, the storage experience and staff were helpful and served their purpose well.
Thank you!"
February 24, 2014
Life Storage
Other Companies*
Rent Now! 
Space Estimator 
Moving Supplies