Self Storage Units near Albany in Saratoga Springs, NY, 12866

"Barbara was patient and informative. Thank you so much!"

"Excellent experience today. Thank you for the great service."

"Barbara was super helpful and personable. Told her our needs and she gave us our best options. Recommend storage here."

"Just had an amazing experience renting a unit with barb. We asked about sizes and she walked us around the property and showed us the units helping us decied what was best for our needs!"

"The person who helped us was very nice. She helped us with the sticky lock and helped us renew the unit."

"Barbara was a lot of help. She was super nice too."

"I cannot say enough good things about this facility and customer service. From the initial call - offering such a great honest rate to Barbara, the manager checking in with us personally on date, timing...answering all questions, being totally available - making an ordinarily stressful time in our lives much simpler. All of the online -registration, payment, forms...easy! Thank you Barbara, and team - this was a really pleasant experience!"

"Fantastic customer service. Barbara is very friendly and helpful. She found the perfect spot for our needs."

"Excellent service!!! We have used Life Storage on multiple occasions for RV storage and personal belongings. We are always greeted warmly and feel comfortable and confident that our belongs will be found just as we left them. Thank you!!!"

"The person working was friendly, and helpful. I would definitely recommend."

"The associate (I believe her name is Barbara) was very good and very helpful."

"By far the best customer service I’ve encountered in a long time!! I reserved a unit online, & when I went to pay in person, Barbara gave me a few different options & ultimately saved me about $80/month. Not only is her customer service skills top notch, which is rare in this day & age, she is super personable & professional. I honestly can’t say enough about how awesome Barbara is. I’ve rented from competitors & they haven’t even come close to her."

"I have nothing but nice things to say about Life storage in Saratoga springs New York !! Easy to get to, very competitive with their pricing and Barbara that works in office very knowledgeable and professional . I’ll be using them again !!"

"Barbara is fantastic. I made a new friend a Jersey girl just like me"

"Awesome place to use for all types of storage! They make it super easy to rent and move in on the same day! 24/7 accessibility!!! Great Service!! Great experience! Overall no complains whatsoever 10/10 Barbara the store manager who works the front desk is an absolute angel!! Called me the day of move in to let me know if I needed any locks or covers they will be provided at the front desk!! She made everything super easy and quick!!! Excellent place to go to if you’re looking for a storage unit quick!! Thank you Barbra!!! You’re the best!!!"

"This is literally the best storage facility I have ever used incredibly easy interface for clients to set up online amazing staff!!!! Not one single issue this is my forever unit's when I need storage! For the future thankyou so much for the help they even called me to execute my move out I love it"

"Barbara at the Saratoga location is great!!"

"I would highly recommend these units!! Great staff! Very affordable. The unit was clean and ready as soon as I needed it."

"I stored my stuff here for 6 months when I relocated here. I found the staff and rental process to be extremely easy. Rent now let me move into a unit right from my computer. Office has extra boxes and tape I needed at a reasonable price. Would highly recommend it you especially want drive up unit which is an added bonus"

"Barbara was super kind and she explained everything well. I had a much better experience here than at a previous place so I’m definitely renting here again"

"Great service. Barbara was very helpful setting up storage!"

"The staff were always willing to help and went above and beyond. My issue is with the storage unit itself. The door is not working properly and i needed to access the unit through the winter for a medical device that was in there, I went 3 different times and because of the unit poorly maintained and I supplied my own rock salt it was a week before I was able to finally get in there. The staff were fantastic and they tried everything so I am thankful to them."

"If you want to be overcharged, ignored and be unable to access your stored items - than this place is for you. Oh my gosh, I could write a book. However, and in short, I would not suggest using this facility for your storage. Although Mandy the Manager is a nice girl, she will not call you back if you have a concern.  She blames her inattentiveness on having to "run multiple locations". The Corporate office (at least that is what they called themselves), does not care about anything except taking your money. They have promised to "expedite" my concerns, yet they have not done so. Short list: It is not a secured facility; the doors are in a terrible state and desperately need repair, and the grounds are poorly attended to. They refuse to plow in front of your door, and when the snow melts and ice forms it becomes impossible to access your items. This is the third month straight I have either not been able to get into my container or I had to spend hours (yes hours) breaking up the ice in order to get in. I've spoken with Mandy, who offered a credit, to which I've never seen; multiple calls to her - she never calls back. And "corporate" promised that they would resolve the problem. Both parties never get back to you though. Please, for the love of money, save your cash and go elsewhere. This place sincerely does not care about anything except taking your monthly rental payments."

"247 access"

"I came into life not knowing what to expect it was my first time renting a unit and the manager Mandy made me feel welcome I walk in right away she greeted me ,she made it so simple thank you Mandy for helping me get the right size unit"

"Mandy is amazing!! She has always been there if I ever needed anything!"

"i am a collage student from skidmore and i needed a place to store my stuff. it was a very easy move the manager was very kind and helpful."

"Storage unit had holes along the base where water could very well cause water damage."

"Manager was really friendly. Place is clean. Good storage for what I needed at a decent price."