Self Storage Units near Newark in East Hanover, NJ, 07936

"Nice and clean"

"Carla was AMAZINGGGGGG ! such a big help"

"Juan was very nice and helpful."

"Juan was great."

"Thanks!"

"I worked more with Juan, who I must say is very professional and personable. He went above and beyond what was expected to help my husband and I with our storage issue. Job well done Juan! More companies should have an employee like Juan, (as he is what makes a business succeed). He is truly a person and professional that others should emulate."

"Very pleasant experience with Juan, Giselle and Carla. Very knowledgeable and a lot of fun."

"Service was great!"

"Thank you Carla .. Thank you Jessel .."

"Juan A. was very friendly and professional. He assisted me with what I need it. A big plus location was clean. I would recommend friends and family. Thank you 🥰"

"Staff was very friendly and helpful on helping me decide exactly what I would need to protect my items when moving. Thank you so much Juan and Carla!"

"Great service. Juan is a superstar- well informed, helpful and pleasant"

"Thanks Carla for being so patient and kind. The facility is beautiful and the staff is always there when you need them!"

"VERY helpful staff. They are polite, knowledgeable, and clearly make an effort to help as best they can."

"Excellent service by Juan!"

"Juan was great"

"Jaun Alejandro made the rental experience very easy and fast will definitely recommend life storage to all friends and family. If you need to move and need storage space come and rent from life storage in east Hanover and see Jaun Alejandro"

"Carla was wonderful to work with. She was very patient, courteous and helpful."

"The customer service at Life Storage goes above and beyond. Carla and Juan were both very helpful in setting up and moving into our new storage unit. The space is clean and the rates are very competitive."

"Very pleasant and professional,"

"Clean and spacious facility with great staff. Carla was super helpful and answered any question I had. Everything is clear and well described!"

"Perfect for our short term storage needs. Very clean facility. Access into and out of the building extremely easy and efficient."

"Very helpful staff!"

"Juan showed me the space and around the facility and was very polite and professional. He made sure I felt safe leaving my things here and at home. Everything is so clean, especially during everything that is happening with COVID which is important and the security is great (Cameras, Access codes, unique locks). Carla the manager moved me in and was very clear with explaining everything and making sure I felt safe about my rental. Will definitely be telling others about this storage place!!!"

"Friendly staff!"

"Very clean, easy access, climate control is perfect. Very knowledgeable and cordial personnel. Giselle was a pleasure and very helpful with the entire experience."

"Facilities are very good and the customer service was amazing, Giselle thank you so much for support!"

"Superb service, Juan associate was super cool in the store. Polite and ready to help. Thanks a lot Juan for ur help god bless."

"Very friendly and professional."

"The staff here is wonderful! Very helpful and kind. The facility is extremely clean which is very important in these times. Will definitely recommend this storage to others."

"I came into Life Storage to buy boxes and had a great experience. The manager Carla was super helpful, patient, and kind. Customer service is great at this store as well as the fact that it is very clean."

"Great clean location. Staff is friendly, professional and extremely helpful."

"Great customer service !!! Highly recommend"

"The staff here is super nice and helpful, and the facility is very clean. Highly recommended!"

"I went yesterday to get a unit the assistant manager and manager of the facility at east hanover went above and beyond for me. They customer service was amazing 👏 thanks again u guys......"

"Clean and safe space. Great service."

"Excellent Service! I was assisted by the store manager Carla Soto. She made my enture process extremely smooth from start to finish. The location seems brand new and very clean. I am glad I found this location!"

"Great service from day one! Facility is super clean and very fresh! I highly recommend this storage facility!"

"Came in to buy moving supplies and Yisselle was really sweet and helpful. I loved my experience here. Best storage facility hands down"

"Employees are so friendly!!! Giselle so pleasant helpful. Giselle very professional over the phone. Customer service skills are great. Juan had to help me with my lock, patient kind very helpful. Carla has been great since my first start .. great team to deal with. Thanks again"

"Clean, Organized and well supervised. Cameras, door codes and specialty unit lock provide up to date security. Excellent customer service by Carla and Giselle. Super easy to get to units - even if not located right by the elevator or on upper floors."

"Great location, and clean and climate controlled"

"Great service! Polite, helpful and extremely kind in these crazy times."

"I was extremely skeptical about storage for my personal belongings. Everything about the space and ambiance of storage scares me. However , we needed a little extra space for seasonal items. I agreed to just “take a look” and talk it over with my boyfriend. Carla made me feel at ease and comfortable with renting the space we needed. She was extremely professional, yet, very welcoming and had all the information we needed. The facility is sparkling clean top to bottom and I felt as safe as I could possibly feel in a storage building. There are cameras, individual door and elevator codes, and specialty locks, I’m sure my personal belonging and my family will be fine. Because of the safety and Carlas warmness we immediately rented right after the tour."

"Juan was wonderful to work with and very thorough!"

"The facility is exactly what I needed, the staff is super helpful and wonderfully nice, the premises is doing a great job practicing social distancing and taking other measures"

"Very helpful and kind staff! Facility is very clean!!"

"Great service. Thank you Juan."

"JUAN IS AWESOME. Pleasant and knowledgeable. Really helpful in setting us up. Place is immaculate as well."

"Juan was a great help and easy to deal with."

"Would like to thank Carla for the wonderful service. Help me to find what I needed and save money!"

"Great customer service and explained all info."

"The manager Carla was super nice and helpful when I went in to purchase moving supplies. If you need moving supplies this is the place to get them at!"

"I’m very happy with my choice of Life Storage. First off, they are ver conscience of distancing and Poe. Juan was the person that greeted me and did my paperwork. He showed me my space and getting around facility. I must emphasize that everything about this facility was new and emasculate. Highly recommend their services."

"Amazing customer services!!"

"Amazing customer services!!"

"Juan and Carla are very professional and helpful. Thank you for being so patient and precise with me. Facility was clean and well maintained. Great team!"

"Helpful staff, clean space"

"Juan and Carla are pleasant to deal with. They are very professional and have excellent customer service."

"Carla is great to deal with and made getting the storage spaces very easy!!"

"Clean and newer storage facility but it's overshadowed by horrible customer service. The manager is a woman named Carla who is obnoxious, curt, and unhelpful. I'm not sure she realizes she's in a customer service position but rather believes customers are there to serve her. Highly recommend skipping this place and paying a bit more down the road at Public Storage where you're at least met with employees who realize they're there to help."

"Be careful about renting here. Great storage place, but due to Covid you can make a reservation online for a move in date in the future. The next day you get a phone call from the manager letting you know that you should come in to sign your paperwork. When you indicate that you want to use the contactless setup you are sent a link to go to rentnow and asked to pay for the space. Understand that even if you set up your move in date for a future date, the moment you secure and pay for your space as instructed to do so by the manager, your space on “rentnow” becomes yours and your new billing date is the date you paid in advance, not your set move in date. This was not explained AT ALL!!!! When I called to complain, I was told by the manager that she never told me to pay on that date and pretty much that it was my fault. She also told me that I should have known because the name of the site was rentnow, not rentlater. Very upsetting. I only needed storage for one month and the days were exact from move in to move out. After the managers rude tirade ended, I asked for the number to a regional manager. A day later, I was told by a regional manager that I could change my billing cycle to a daily charge so I would only need to pay the extra two days per diem the following month instead of the entire month. The regional manager indicated that she would call me back a few days prior to the next charge date to schedule that. On that date, I received a call from the store manager who said I would need to pay for the next month in full (almost $400) and then I could switch to the per diem rate. So I was then charged an extra month of storage for two days of storage for which I actually moved in. Seriously???? Awful!!!!!!! Very upsetting!!!!!"

"Carla, who runs the place is awesome. Friendly, smart, directed and was/is very helpful in getting us set up. The place is clean, comfortable warm and rightly priced.. Recommended after reviewing all other storage systems In the area. This best overall value. John"

"Great Please easy rental great prices highly recommend"

"Carla is very knowledgeable and helpful!"

"Significantly less monthly rent than the orange and red storage companies, for the same size space, with the same amenities. Manager woman was efficient and courteous."

"Carla Soto is exceptional and she is very friendly, very knowledgeable, and very professional -Mary Kiernan"

"Great service, friendly representatives and affordable prices! Definitely will recommend this storage place to others. Also shot out to Juan, such an amazing man. He was very helpful and patient during the process. He needs a raise and a promotion! Hope the other employees are modeled after him."

"Very helpful staff members. Juan was very polite and professional."

"Stopped in on a whim. Juan was a tremendous help and tour guide. Recommend for your storage needs."

"Nice clean space! Carla the manager was very helpful in getting me set up."

"Carla is so helpful!!! Facility is clean!"

"Carla, the manager was super nice. She was fast and efficient"

"The building is well kept, safe and convenient. All of that said this would be an average storage facility without Luis and Carla! They are superstars who go above and beyond in what should typically be a "behind the scenes" role. Thank you for taking care of my deliveries!"

"This is by far the nicest storage facility in the area. The hallways are wide and there is only one door to get through - electronic. Other storage facilities have door that one must open by hand and hold open - not at LifeStorage. The facility is very clean and well-lit. The bathroom is spotless! The staff, especially Luis and Carla are incredibly friendly, kind and caring. They are very attentive and willing to help in whatever way they can. I highly recommend storing your belonging at LifeStorage!"

"Friendly .. Professional.employees Clean! Clean Building... Great place to store your personal items"

"What an amazing experience! Life storage has a clean and safe facility. The manager Luis is extremely pleasant and friendly. It was such a pleasure to work with him. I visited 3 other facilities and by far this is the BEST one in the area. I walked in the others and did not feel safe. I HIGHLY recommend Life storage."

"Fantastic. Denise was a great help today with everything. She was very nice, and was able to help meet my needs for storage. She suggested a different storage unit for me, and saved me a few bucks in the end. Great job."

"The service is the best I have ever seen. Especially Denise. She is very patient and care about customers. I would definitely use their service again whenever I need the storage."

"Clean and safe place. Staff is friendly and efficient. Luis and Danielle are great!!"

"Change of management was smooth thanks to Luis. Made us comfortable and answered all our questions and concerns."

"Marlicia and Danielle are extremely knowledgeable and professional. I could not be happier with our experience. Facility is new and clean."