Self Storage Units near Hackensack in Norwood, NJ, 07648

"Stay far away from this storage facility! Since May I have asked what they are doing about this infestation, after first complaint I was told "they are trying to find an exterminator" next two complaints I was told it's being taken care of. This was NOT taken care of! My mattress which were wrapped was still infested with bugs. Everything in that unit had to be replaced and they refused to do anything about it, and their insurance to file a claim is a joke. Save your money and go else where."

"Run, run, run away from life storage. Started here when it was Westy. People were responsive and lovely to deal with. Now it is Life Storage and it is the worst. My rate recently jumped by over 15%! Nice job life storage to take advantage of the economy! Tried to call twice, you cannot reach a person. Left messages, no response. Went in today to get a breakdown and was met by Tiffany Cano who could not have been nastier. Told me that " the rental agreement you signed gives us the right to raise fees anytime we want" . I told her it was a real hardship and a huge jump in price. She shrugged her shoulders and told me " it is a final decision" because they "surveyed nearby facilities and that is in line with their charges  according to the home office".I asked to speak to a manager. She said she was the manager. I asked for a number to speak with someone in " the home office" and she actually said " you aren't allowed to contact them".   " that is why we send letters!"  What?!?!? The kicker was that I walked out, crossed the street to Public Storage and inquired about the same size, 5x15, unit and the price was exactly the same as my old price! Over the five years I've been there I have paid them thousands of dollars. I will be moving across to Public ASAP"

"Extremely courteous Explanations very clear Moved at a good pace Efficient Amenable Welcoming"

"Amazing service! Very quick and easy and fair prices. Definitely recommending this facility to all!"

"Tatiana was very professional and super kind. Definitely recommend this location as a storage facility."

"my father has a storage unit here and i recently had to utilize his box for some of my items and i could not leave without raving (that and they asked) it is so clean! and quiet not packed and they actually have a bathroom. what more can you ask for!"

"We started with westys but are with life storage now and they have different people now. we are elderly and my wife was having trouble using the restroom for fear of getting the covid and the young lady there cleaned the bathroom so my wife could use it. That was very nice and respectful of her."

"Awesome facility ! it looks like a hotel i asked the manager if the facility was newly built and to my surprise she said it wasn't. Super clean and quiet great prices the two girls that work there are a ton of help !"

"This facility is as clean as a hospital. I've had many storage units over the years and this one is not only affordable but not at like your regular dark, cavernous storage facility. it is bright, well lit, clean and organized. Their carts are new and easily accessible."

"Very nice facility and very clean it looks like a hotel in there! gave 4 stars because they didn't have the size i needed but the girl working in the front was able to refer me to another life storage that helped me out! Overall pleasant experience with this company so far."

"Recently rented a unit at this location. The staff was friendly and informative. Facility was the cleanest storage I've seen. Definitely recommend."

"Tiffany in the front helped me out a lot! I was very persistent with many questions and she was able to answer all of them and made sure i had a clear understanding of where i was storing my items. will definitely be recommending"

"The staff at Norwood is great. one of the employees, Tiffany, did an outstanding job helping me."

"Staff was lovely! I was assisted by a Tiffany C. and she was incredibly helpful and very informative about the facility! Wonderful experience:)"

"Tiffany helped me out so much trying to find out information in a storage locker. When I move and need my lock I know where to go."

"Great pricing. Excellent, no, exceptional facilities. Friendly, personable staff (Rico)."

"Tatiana was great!"

"Tatiana is very knowledgeable about what is available and explains everything in great detail. A pleasure to speak and work with. Great place"

"I had a perfect storage experience at Life Storage (Norwood)! I found myself in a bind, but Life Storage helped to make at least one part of the process seamless. I was able to view a couple of spaces to determine my need before committing to my unit and that was extremely helpful for a first-timer like myself. The manager Rico goes absolutely above and beyond to make sure that you are satisfied, and the one-on-one attention that you receive as a client helps to reassure you that your belongings will be taken care of! Very clean, super quiet, secured facility. Would recommend to family and friends!!"

"Very clean. Easy access when backing up the truck to unload. Lots of dollies for moving items."

"Rico was so incredibly helpful! I lost my keys to my unit and Rico graciously broke the lock and gave me a new one free of charge. I really appreciated the efficiency and his efforts to make this situation as less stressful as possible."

"Rico is very professional, friendly, and accommodating. He showed me multiple storage units to ensure that I rent the exact space that I needed. The storage unit is very clean and secure."

"Rico Paronda the manager is very very helpful and cordial"

"Great place to store items. Extremely clean and safe. The workers are professional, pleasant, and helpful."

"Carlo, Vernon, and everyone I’ve interacted with at Life Storage have been nothing but hospitable, beyond helpful, and friendly since the moment I arrived. They’re easy to work with, professional, knowledgeable, and willing to help you in any way you need! I’ve never seen a storage place this clean, aesthetically pleasing to walk inside, and as updated as this one. No other storage location compares to Life Storage in Norwood and trust me, I’ve been to many! The beautiful windows and generous amount of sunlight you get throughout the day here is just a huge plus. Thank you guys so much!"

"Your representative, Carlos, was very pleasant to work with. He explained everything to me in a professional, courteous, patient and thorough manner. He is a great rep for your company!! Thank you. Best, Joan Marra 🦋"

"Life Storage is bright with daylight, and the halls and rooms are well lit where needed. It is very clean, and easy to find your way around. The staff is helpful and well informed. They explained the storage options and fees for each size unit."

"Easy to set up, very helpful manager"

"Very clean organized and helpful"

"Carlos was amazing. Fast and hassle free transaction!!!!"

"Super easy to get my unit! The gentleman that helped me was so nice and knowledgeable! It was so quick and all my questions were answered. The space looks very clean as well."

"Great facility. The staff treated me real well. Happy to have used them!"

"The managers I dealt with (Carlo and Vernon) were very nice. They showed me around and answered all my questions. The storage building is easy to access to unload your things and there are plenty of carts to choose from. The site only gets 3 stars from me due to the lack of cleanliness, especially during the pandemic. No available hand sanitizer stations at all. Also, would have liked to see a bit more security available as other places have. Will see how things work out in the upcoming months."

"Vernon was excellent, very knowledgeable and made the entire process easy from the start. Please seek Vernon as your representative! Thank you so much 😊"

"The Store Manager Carlo was very nice and easy to work with. Very Clean and lit..."

"Thank you Carlo and Vernon for great customer service. Beautiful , clean building. Very happy and would recommend to anyone."

"Great customer service"