Storage Units near Hackensack in Lodi, NJ, 07644

"I came in today for a reservation I made last night for a 5x5 unit! So simple!! Right after making the reservation I got a call from Lily called me to confirm and set up an appointment for the day! When I arrived I was greeted with a smile and I told her what I had to put in the unit and she suggested a bigger unit and I’m so glad she did! My mattress would not have fit in the 5x5! She even walked me up to the unit to show me where it was and make sure the location was good! Great customer service is hard to come by but definitely not with lily you can tell it just came naturally to her !! She was awesome!!"

"Un lugar confiable y el mejor en seguridad"

"I had to come to this facility to rent the moving vehicle. The manager Lily Agosto was so thorough. She made my experience so easy with such a great deal of knowledge, patience and attention to detail. She even followed up following my drop off to confirm that all the protocol was followed correctly. It’s that type of customer service that makes me a loyal patron."

"Did a great job with me today thank you 🙏🏼 The Puerto Rican girl"

"Love this place been using Life Storage for years"

"Great customer service skill. Funny staff which helped relieve my stress. Thank you Lily for that great laugh."

"I loved the customer service everyone was really kind and helpful."

"Experience a one went out there way to accommodate me the customer very satisfied with treatment I highly recommend service"

"Excellent service, if you’re gonna head to life storage I recommend Juan, I was in and out in record time. He’s kind, respectful and intelligible, 5 STARS ⭐️"

"I've had my storage unit here for about 5 years now and always felt at home. The manager Juan always made me feel like my stuff was well taken care of and that he'd cover any problems I'd have. His polite attitude towards every customer and quickness to handle any issues is why I rate this place 5 stars!!"

"I experienced great customer service here. Even though I was just looking around for storage, Life Storage in Lodi definitely gets my 5 Star !"

"Great experience here. Was just looking, but customer service is beyond great."

"Lily and Juan were do great, I got a lot of information I was looking for from them. Will definitely come back to rent from this location."

"Very inefficient Not recommended just want you to pay and then they are rude"

"This was my first time working with Life Storage and I would not hesitate to use them again for future storage needs. Lily Agosto and Juan Garcia were pleasant, inviting and beyond accommodating and the service was top notch. Lily went above and beyond to ensure my comfort when my movers were unexpectedly delayed for 3 hours, even offering me a bite while I waited for their arrival. Juan helped me check out with ease after that started out as a stressful day. I would not hesitate to recommend them for your storage needs. Moving is never fun, but thanks to Lily and Juan, the process was that much easier."

"Lily was kind courteous respectful and kind. I have been with life storage for 10 years and she has been the kindest employee I have ever met here. Thank you!!"

"my company has always been treated great since the day we first rented. Going to miss Robertson"

"very nice facility, will be back once the new building is operating."

"I just wanted to leave a 5 star for Christina."

"Could not ask for better customer service. Great staff."

"Facility is looking way better, Can’t wait for the new construction to be done."

"Just wanted to share my experience with Christina, Great Customer Service!"

"El personal es muy amable y servicial! 😊"

"I had a great experience when checking out units. The staff were great and answered most of my questions! I will definitely be back to rent a unit with this company."

"I was thinking 4 stars due to there not being any outside spaces yet until the new building opens, But the customer services was too good to leave them a 4 star."

"spoke to a guy name John, i was originally going to rent there since I’m in town for a few months and need storage. I’m looking around before I make my decision but the man asked nicely for a review and I had to hook him up with a 5 star for the courtesy of helping me decide which space size is perfect for what I’ll be storing."

"Me and my husband have been renting here for years, And this is my first time doing a review. Robertson has been good to us throughout the years."

"Christina was very helpful when showing me the spaces of my liking. I am actually waiting for the new building at this location to open, I really want an outside unit!"

"Had to leave a review for Juan. This guy knows his storage. As he was showing me units, not only was he treating me like a customer, he understands customer needs. He speaks to you like a friend would. So with that being said, I recommend whoever is looking to rent a unit at this location go for it ‼️"

"I don’t usually do reviews so here I go haha. The staff was so helpful throughout everything. My boyfriend rents with them and he’s not a review type of guy but I would like to leave a five star for the hospitality! A++"

"I just wanted to leave my review for Lodi. Robertson a great manager and will be missed dearly. The staff there go above and beyond for their customers and I appreciate that."

"I loved the customer service!"

"The location itself is beautiful, I came in to just look for a unit. The gentleman there was nice and answered all of my questions. Reason I couldn’t take the unit was because of financial issues, but i am coming back for the new units that are opening up!"

"Excellent service and friendly workers!"

"Staff is super friendly and service is great. Highly recommend this place."

"I have been a customer here for several years. I recently moved and during the move I misplaced the key to my storage unit. I stopped by one evening to see how they could help me. I met the manager named Rob, who said he would be happy to help me. Rob met me at my unit and had my old lock removed in a matter of minutes. The staff here is top notch and I would not hesitate to recommend them for your storage needs."

"I’ve been a Customer here for several years. I recently moved and during the move I lost the key to my storage locker. I came by to ask if they could help me and Rob was absolutely outstanding. He told me what they could do for me and he had the old lock off my unit within minutes. The staff has always been top notch here. Would highly recommend them for your storage needs."

"I would have given this location 2 stars if it wasn't for the Manager. The lady who works there is rude and couldn't care less about you. However, Rob makes up for it with his genuine willingness to help you out in any way possible. He made an experience that started out super negative end in me smiling by the time we were done. We'll continue using this storage unit for the foreseeable future. Thanks Rob!"

"Great storage facility, managers were great with customer service. Came in, asked a lot of questions and looking to rent here within November."

"I received the best customer service, without a doubt. I am a very happy customer!"

"made my expierence easy and quick. juan helped me rent my first storage. thank you so much !!!! will definitely be recommending this storage to all my friends and family"

"Despite some of the negative reviews, my experience was great. The staff are helpful & especially over the phone! The young man named Juan was polite and answered literally all of my questions.."

"I went in and had a couple of questions regarding a unit size. Robinson knew all the right questions to ask to determine the size I needed. This facility was well manned with employees and very up kept. I shall return to take the unit."

"Zoe has the best customer service skills I have experienced in a long time. Thanks Zoe for all your help. Great job"

"Most professional of settings!"

"My experience with Zoe was amazing. She helped me out with all my needs and answered all my questions."

"Staff is very attentive and helpful."

"All my questions were ansered to my saterfaction"

"The personnel knows how to handle a situation if it arises and very patient with their customers. Would reccomend this location and storage company to others looking where to bestow their belongings."

"If you're looking for a safe, reliable storage space with climate control options definitely check these guys out in Lodi. All of the staff go above and beyond. I've had a unit here for a few years now. Every person I've came in contact with at this location over the years have been super helpful. Not to mention they have a truck to rent on site which is cheaper then renting from Uhaul or the other guys. Rob has been very helpful over the years and is a pleasure to do business with. Highly recommend this location and have suggested this place to a few people looking for storage."

"Accessible location, clean store, and great customer service! Thank you, Rob and the staff, for a warm and professional visit."

"the crew that works there was very helpful.....thank you so much .. its clean and well lit ...easy access its right on rte 46"

"Your staff was very helpful and called me to confirm my appointment and was expecting my wife and myself I rate you guys an overall 10 in my book"

"Great service as usual!"

"I've had a unit here since 2010. I've had up to 3 units at one time.  Most recently a music or DJ company has started renting here and any time you come on a Saturday or Sunday there is never any carts available. They take 3 or 4 carts at a time and line them in the hallway with their stuff as they come in-and-out. The 3rd floor is always packed with their things and you have to go around them just to get to your storage unit. Management does absolutely nothing. Management should require them to have their own dollies instead of using all the carts. Management's response when I brought  to their attention is there are 7 other carts. So I asked him to point them out in the camera and they could only find one available cart. Management also says that it's their right to put stuff in the hallway while they're moving. Well it happens to be every Saturday and Sunday so if you're on the same floor, dont even think about coming to your own unit during this time. Also I bought 2 candies and the soda from the vending machine and they were expired in 2018. I told the woman in the office and she said she had nothing to do with that and just took them from me and threw them in the garbage."