Self Storage Facility near Portsmouth in Danville, NH 3819

"Great leadership and service!!"

"Clean buildings but I didn’t appreciate the last minute hidden charges. Insurance fees, processing fees and being REQUIRED to use their lock."

"Life Storage Danville has been amazing to my family and I. They provide great storage units at an affordable price in a great location. Robin the store manager goes above and beyond to take care of you like family. Would highly recommend to anyone looking for a storage facility."

"Great people awesome service"

"Easy experience with Robin! Thank you! One small adjustment I will ask of Life Storage is that I didn't like that I had to bring my vaccum to get the cobwebs off the walls and the cobwebs and sand from the entrance and 4 corners. I feel Life Storage should double check and remedy the detailed cleanliness of the units after each person cleans up after themselves. Otherwise, everything else was a breeze and a joy! :)"

"Decent prices, well maintained, growing storage (new building under construction now). Access with your security code from 6 am - 10 pm, security lighting outside but I don't think units have lighting so if you need to stop by after dark bring a flashlight."

"Had the pleasure of working with Robin on our new storage unit. We live local but don’t have enough room on site so Robin was gracious enough to go over what we had for affordable options and she nailed it. We wish her the best and will tell all our friends to go see life storage in Danville just be cause of how great Robin is."

"Clean and presentable facility. Store manager Robin was very helpful in setting up our account and getting our storage unit fast. Would recommend and very happy with our decision to choose life storage in Danville"

"I'm completely shocked that they decided to increase my monthly rate in the midst of a pandemic while people are struggling enough as it is."

"Really enjoy my space. Lots of room for activities!"

"We store our machines and products at life storage and Robin is excellent! Staff is always friendy and the facility is always clean."

"Great customer service!"

"Robin is great! Staff is always friendly and helpful. Highly recommend"

"I was a good customer, I was there for 2.5 years. Be warned for many reasons: 1. There were many times the gate was broken and left open waiting for repair or closed so we had no access. 2. They raised the rent/lease amount after the first year consistently. For a 10 x 20 unit, it was 165. as advertised even now in 2020. Check it out. bait and switch? I started in 2018 at that rate. Then the second year, after begin on auto pay as well, the fee went up every quarter. After a year and a half I was up to 210.00!! This was not pointed out in the contract when in person in the office with Robin, so must have been in the very fine print. 3. The worst part...After ending my contract since 2018, I called the office and let them know a week ahead. The contract forms were released through online signed forms software that Life Storage uses to end the contract, on a Wednesday before end of month. Confirmation of the signing was also received. Move out was following Monday. Swept perfectly clean. The condition upon my move in should be noted; previous occupant had spilled oil or gas, which is prohibited supposedly...and the management had spread sand all over the unit floor I had to move into in 2018 . As a single mother with expensive on-the-clock hired movers, I could not afford to make them wait till i had cleaned it up!! (agreement was it was supposed to be clean) so I had to put my items from my 4 bedroom home unanticipated divorce/house sale into this dirty unit. Office was closed! You have no choice at this point. I let this go only because I was stuck... but now that I was moving it out I did the right thing by the contract for this next step in the move-out process. I swept the unit very clean - even all that old sand that was not my doing. None of the units are mouse proof either, by the way, I lost 2 expensive oriental carpets. 4. Wait, there is more. On Monday called office:. Why was my monthly payment deducted again? Whhat? Bear in mind the forms were sent in a week before and signatures done with their software and a confirmation. Also a phone conversation was had ahead of time with Robin, with a request to not deduct another payment due to move out and all legal contracts were signed. She said OK as long as forms signed and swept clean. Yes ma'am, all done as requested on my end. My 2 sons and I did 3 days of moving and got the job done. It is stressful enough to be moving again, but then this. Disgusting to say the least they way business was managed. Robin, the manager/owner says that she never recieved the signed forms initially upon first request for the refund, then states on Monday, a week after forms were submitted, that she will now submit a refund for the auto deduct that should have been cancelled, and this will take.....7 DAYS!!! It has now been 7 working days, and still no refund. SO YOU HAVE BEEN WARNED. As a single mom hardworking with 2 college students, now on unemployment due to Covid virus, the last thing anyone needs is to LEND MONEY to LIFE STORAGE while they collect storage rent from another person. Unit 356 . Danville NH Carey C. moved from Eliot Maine to Plaistow 2018, left 2020"

"carey bradbury 1 review Wish I could choose zero stars. I never rate on anything anywhere but thought I should warn because this business should not continue as they are. I was a good customer, I was there for 2.5 years.  paid on time with auto deduct, never a peep out of me. Be warned for many reasons: 1. There were many times the gate was broken and left open waiting for repair or closed so we had no access. 2. They raised the rent/lease amount after the first year consistently. For a 10 x 20 unit, it was 165. as advertised even now in 2020. Check it out. bait and switch?  I started in 2018 at that rate. Then the second year, after begin on auto pay as well, the fee went up every quarter. After a year and a half I was up to 210.00!! This was not pointed out in the contract when in person in the office with Robin,  so must have been in the very fine print. 3. The worst part...After ending my contract since 2018, I called the office and let them know a week ahead.  The contract forms were released through online signed forms software that Life Storage uses to end the contract, on a Wednesday  before end of month. Confirmation of the signing was also received.  Move out was following Monday. Swept perfectly clean. The condition upon my move in should be noted; previous occupant had spilled oil or gas, which is prohibited supposedly...and the management  had spread sand all over the unit floor I had to move into in 2018 . 4.  As a single mother with expensive on-the-clock hired movers, I could not afford to make them wait till i had cleaned it up!!  (newly signed contract agreement was it was supposed to be clean for me)  so I had to put my items from my 4 bedroom home unanticipated divorce/house sale into this dirty unit.  Office was closed!   You have no choice at this point.  I let this go only because I was stuck... but now that I was moving it out I did the right thing by the contract for this next step in the move-out process. I swept the unit very clean -   even all that old sand that was not my doing.  None of the units are mouse proof either,  by the way, I lost 2 expensive oriental carpets. 5. Wait...you want me to wait for a refund of money you should never have taken for another month? On Monday called office:. Why was my monthly payment deducted again?    WHAAHT?   Bear in mind,  the forms were sent in a week before and signatures done with their software and a confirmation was received automatically to me, so why would she not get it? Reduced office hours I can be patient with, but say so. Don't say to me you did not get it, and then it should be expedited if an error was made. Also a phone conversation was had ahead of time with Robin, with my request to not deduct another payment due to move out and all legal contracts were signed. She said OK I understand,  as long as forms signed and swept clean. Yes ma'am, all done as requested on my end. My 2 sons and I did 3 days of moving and got the job done. It is stressful enough to be moving again, but then this.   Disgusting,  to say the least the way business was managed. Robin, the manager/owner says that she never received the signed forms initially upon first request for the refund, then states on Monday, A WEEK after release forms were submitted, that she will NOW submit a refund for the auto deduct that should have been cancelled, and this will take.....7 DAYS!!!    I asked her to submit an email to me showing her request was actually made at this point I am not trusting due to previous incidents pointed out.  She said verbal is enough and that the office does not do emailed confirmations for refunds being submitted for money taken. It has now been 7 working days, 14 days on my calendar, since I sent signed documents and had phone conversation that everything was all good..... and still no refund for $210.00 SO YOU HAVE BEEN WARNED. Regardless of your situation, it doesnt matter since I explained mine to her as a reason I needed her to cancel the auto deduct 2 weeks previous....I am a single mom hardworking with 2 college students, now on unemployment due to Covid virus, the last thing anyone needs is to LEND MONEY to LIFE STORAGE while they collect storage rent from another person.  You should be ashamed of the lack of professionalism and for the rent increases as your business practice. Admittedly, my last phone call on this 6 working days ago was not polite. I dont appreciate the lack of consideration on the phone or by the lack of action or caring about your long terms clients,  or the lack or work ethic as a customer service focused business owner and manager myself for 30 years.  It's all about money with this location!   Good luck getting out once you get in  :-( Carey C. Moved from Eliot ME to Plaistow 2018. leased the Danville NH Life Storage. Moved out  4/2020"

"Robin was, is amazing lost space for horse tack.with removal of barn. Thank you."

"The staff are always so friendly, and very accommodating. Thanks guys!"

"Great facility with a great staff. Top notch service Units are well maintained and very accessible!"

"Everything was very easy and laid out well, paperwork was simple and the integration of electronic forms was nice."

"Susan was excellent. Great customer service and a pleasure to work with. Great prices too!"

"Very nice clean friendly staff"

"Friendly people but EXTREMELY DIFFICULT camper parking. Layout is ok for smaller vehicles and cars but awful for large vehicles . Not really sure how to get this out in the spring if anyone parks nearby. No space to pull camper forward with a truck attached We parked this with my front mounted hitch and still took over 30 minutes"

"Excellent staff that is always professional and helpful."

"We love this place. Robyn was amazing. Prices are reasonable!!!"

"Office girls are very nice and they found me a great indoor space for my summer car."

"Clean facility friendly staff. Manager made move in process easy and I was confident in my decision to use this company and location"

"Awesome, friendly office! Fair prices for clean storage!!!"

"Customer service is top notch And the prices are great =M<ü I would give them 10 P"

"Thanks to lifestorage my move was great.so safe and easy there.thamku again...lifestorage!!"

"Love this place. Very helpful and professional."

"Great staff. Great rates. =M<û"

"Great experience everytime, Incredible staff, and so trustworthy. Thank you Robin!!!"

"Fantastic customer service!"

"Great place real solid stuff"

"Keep up the good work! Have a great holiday season! Thank you, Bob"

"I have known Chis at the Danville NH location for over seven years now. It's always a pleasure to speak with him and his staff. The customer service is by far the very best. I will see Chris and his staff again each year for my storage needs. "

"Chris even helped us unload some heavy boxes."

"Storing with you folks has always been a pleasure."

"Great company "

"Facility and service were as advertised. You met my expectations"

"Stellar service, completely satisfying. I've already recommended this business to a few my friends, looking for a storage site."

"You guys are the best??"

"I have worked with many storage company in the past with very rude, and disrespectful employees. I can honestly say that Life Storage of Danville NH are amazing. Love dealing with Chris, and how kind, pleasant he is, and he is very considerate, and when I ask questions never makes me feel that I am taking up to much of his time or rush me in anyway. He is one of the reasons I stay with Life Storage. "

"Very helpful with everything I needed "

"I am very pleased with Life Storage. This past winter I had a temporary need and you satisfied it completely. I have another unit that I have had for several years."

"I will recommend it to anyone needing storage."

"I was very happy with the staff. They were friendly and very accommodating. I would highly recommend them."

"Chris was amazing..he was so personable, knowledgeable and professional!! Our experience there was exceptional. Don't hesitate...they are the best!!!"

"Awesome love storing here could not be more satisfied "

"Very accommodating... "

"Very helpful and pleasant people"

"Both attendants are great people, very helpful and friendly. "

"We knew what we wanted and the associate was very helpful "

"Overall very impressed with the facility and service offered"

"I was very pleased with the staff-very helpful and friendly, will definitely use Uncle Bob's again when needed"

"The staff has always been top notch.....I love the fact that when I call or stop they treat me very well and know me!! says alot when your treated highly and as a friend rather than just another customer!!"

"Keep up the great work."

"The staff is always pleasant and professional. Whenever I have any questions they always know the answer."

"Very friendly, helpful, and understanding. Always happy to answer questions I had."

"Staff was awesome and very helpful and friendly"

"The only issue I actually have is in the winter. My unit is on the shady side so the snow does not melt quickly. In a winter when we have snow, I have to shovel out my door and if it has been a while since it snowed, the snow against my door has turned to ice."

"It would be nice to have lights inside the units however not absolutely necessary. Your crew in Danville,NH are top notch. We couldn't ask for better people to deal with."

"Expensive!"

"I have only good things to say about my storage experience. There was a problem with the lock I purchased from someplace else and the staff was very helpful in getting it removed so that my items could be safely stored. Then I was able to purchase a new lock from the staff which I have had no problems with at all. Everyone was very helpful when I had a truck ready to empty and could not get into the unit due to the "bad" lock."