Self Storage Units near Enterprise in Las Vegas, NV 89118

"For about 6 months, everything perfect, I recommend it and the staff is great."

"We only rented with this company for a few months as we were transitioning from our home to go RVing for a few years.  These are our concerns and experience.  We were renting at the store #595, 6546 Warm Springs Road, Las Vegas, NV 89118.  We were a few days late on our first months full rental in June because of all that has been going on with our move.  We were charged a late fee of $20.  We explained why and since it was a first month asked if we could have that waived.  The staff on site declined our request.  We paid our next month of July ($97) on time and then on 7/18 decided to vacate and cancel service.  We expected to get a prorated amount of that months payment returned, but were told that because we were 12 days into the month that none would be returned.  Also the cylinder lock we paid $20 for could not be returned!  These issues with renting from this company are not acceptable and will prevent us from using their services in the future.  If you need a storage unit we stronly recommend finding one with better cost, terms and one that is customer service oriented!"

"We reserved a storage unit on 23rd, and moved in on 26th, they stated to charge the late fee on 21st next month. We hope they can send a text message or email to prompt, they didn't do that. At the time we reserved, the lady said you can bring your own lock, then we don't charge for lock.  When we moved in, the man said the lock fee is not an option, you have to pay $30 for the lock. This business is shameful and cheating customers."

"Quick, Easy Process. Was a pleasure talking and dealing with staff."

"Great customer service"

"Everyone is super nice.....thx guys...😊👍"

"KAIA was an absolute pleasure to work with. VERY professional and detailed oriented. She was very imformative and we feel good about storing our household items in their units."

"Madison is always kind and quick to help us. Great Facility!"

"Ray Sean at life storage was very professional and polite!"

"Madison Scinta was very friendly and helpful. We went to just check out the facility and ended up signing the rental agreement on the spot! Thank you for your help, Madison!"

"Thank you Kaia and Madison, you guys are the best!!"

"Great customer service from Madison! Great storage facility."

"Office staff was extremely helpful, professional, friendly and knowledgeable...best storage facility in town"

"Kasia A 4622 so hualapai.way.was extremely helpful  courteous  knowledgeable and very friendly ..She helped me secure a garage unit at the w.warm springs location..She is an asset to LifeStorage..Gary Cream"

"Do not park your Trailer/RV here, had 2 separate incidents where someone tried to cut my locks and another where they stole our ladder on our Toy Hauler. Called the office for them to check the cameras and the attendants could give 2 shits."

"Staff were very nice especially Madison. She was very helpful.  She help me vacate on time so I can get a refund. Thank you."

"Ray Sean Ford is amazing! He not only assisted my elderly mother but he was very kind and thoughtful whenever we needed help. Quality service and personnel is definitely found in this place since Raysean works here."

"It's clean it's a storage place, temporary control good for dates and keeping things fresh"

"Best experience ever! Kaia and Madison were helpful, professional and informative. Would recommend Life Storage - Warm Springs to everyone!"

"What a great experience! Forgive my misspellings, Raysean and Madison are pleasant and wonderful to deal with! Everything was easy and I love the thinking outside the box. Simple and efficient, thank you:)"

"Great staff at this Life Storage! Everyone was very helpful, especially Raysean. He was very polite and positive. Keep up the good work!"

"Great staff, luckily they had what I needed."

"Raysean Ford he is the man if you have any questions"

"Raysean was amazing and very helpful."

"Easy to get started, super smooth process, and a loaner van for cheap."

"Quick and efficient. Very friendly customer service."

"Kaia and Madison are the consummate professionals. From the very beginning they were kind and respectful and outstanding individuals. Top notch talent"

"KEEP RAISING PRICES!! They used to be reasonable but in the last two years their prices have DOUBLED. Their smallest ground floor unit is now $99. Total rip off for what you get. Other than the pricing, the facility is clean, but customer service is the bare minimum and inconsistent - this is NOT owner operated and so the staff often changes and they are often ‘out of the office’."

"Raysean was very friendly and helpful when I was getting a storage unit. I will be recommending this place to my friends because it's very rare to find great customer service at a storage facility!"

"Life Storage customer service 5 star. Kiai was very nice, patient and explained her service very well. I recommend Life Storage on Warm Springs across from PT Gold. At your service"

"Thank you for being so patient with us. I'm in between moves and I have multiple storages my bill went to the wrong address leading to missed payments but after visiting the office we got it straightened out and everything is going well!! Thank you for your patience Sara"

"I own my own business and needed a larger space.  I worked with Mel at the 9227 W. Flamingo location.   She was excellent!!! Efficient with paperwork.  She also took the time to show me the unit and the best location to enter. This is not my 1st storage location, I highly recommend Life Storage, very professional."

"Nice facility and clean."

"Great service nice people can't go wrong here."

"Good staff"

"BEWARE! This location on Warm Springs Road is a joke. Please read the reviews before making a decision. We rented an RV spot at the 6590 location. A few days after our move in, one of our compartments was open. We received a phone call to tell us that. Looking at the reviews this obviously happens a lot. People's RV's were getting broken into and things stolen. We immediately went to the office to ask to see the cameras and Rayshean said he doesn't know how to view cameras and to come back another time. So fast forward past the first month which is free. We are supposed to pay for November, and received in the mail a LATE FEE already. After receiving this we immediately called again. We asked for the front office to please waive this one time fee because no one called us, we did not receive an email or any communication whatsoever regarding an upcoming bill. The extremely rude store manager, Kaulani, yelled at my husband and said they will not. Speaking of the rude store manager, she is so snippy and signs her emails "Very Truly Yours". She is beyond unprofessional. We then asked to speak to the area manager above her. His name is Frank. We left several messages for him in the first week of November. He proceeded to BLOCK our phone number. Every day since then, we have been calling the corporate office to give us a courtesy to waive this fee. Every day corporate tells us they will escalate the matter. Then we get to today. Frank calls us (almost 3 weeks later). He tells me that there is no such thing as a corporate office. He says that all complaints made get sent to him and we are wasting our time. He says no one will ever call us back. He says he will just go through collections. (for a $25 late fee) Good luck! Oh, then he hung up on us, haha. Professional. Of course I called corporate back. They said Frank is in the wrong for saying that. I made a new case against him now. He and the rest of that location, are useless at their jobs. We have since vacated the space and will continue to fight this the rest of the way. STAY AWAY, or do your research first."

"Ive had several spaces at this location over the last 3 years and there is a reason I keep coming back. Great location, clean facility, and nice staff."