Storage Units near Enterprise in Las Vegas, NV 89118

"Raysean Ford he is the man if you have any questions"

"Raysean was amazing and very helpful."

"Easy to get started, super smooth process, and a loaner van for cheap."

"Quick and efficient. Very friendly customer service."

"Kaia and Madison are the consummate professionals. From the very beginning they were kind and respectful and outstanding individuals. Top notch talent"

"KEEP RAISING PRICES!! They used to be reasonable but in the last two years their prices have DOUBLED. Their smallest ground floor unit is now $99. Total rip off for what you get. Other than the pricing, the facility is clean, but customer service is the bare minimum and inconsistent - this is NOT owner operated and so the staff often changes and they are often ‘out of the office’."

"Raysean was very friendly and helpful when I was getting a storage unit. I will be recommending this place to my friends because it's very rare to find great customer service at a storage facility!"

"Life Storage customer service 5 star. Kiai was very nice, patient and explained her service very well. I recommend Life Storage on Warm Springs across from PT Gold. At your service"

"Thank you for being so patient with us. I'm in between moves and I have multiple storages my bill went to the wrong address leading to missed payments but after visiting the office we got it straightened out and everything is going well!! Thank you for your patience Sara"

"I own my own business and needed a larger space.  I worked with Mel at the 9227 W. Flamingo location.   She was excellent!!! Efficient with paperwork.  She also took the time to show me the unit and the best location to enter. This is not my 1st storage location, I highly recommend Life Storage, very professional."

"Nice facility and clean."

"Great service nice people can't go wrong here."

"Good staff"

"BEWARE! This location on Warm Springs Road is a joke. Please read the reviews before making a decision. We rented an RV spot at the 6590 location. A few days after our move in, one of our compartments was open. We received a phone call to tell us that. Looking at the reviews this obviously happens a lot. People's RV's were getting broken into and things stolen. We immediately went to the office to ask to see the cameras and Rayshean said he doesn't know how to view cameras and to come back another time. So fast forward past the first month which is free. We are supposed to pay for November, and received in the mail a LATE FEE already. After receiving this we immediately called again. We asked for the front office to please waive this one time fee because no one called us, we did not receive an email or any communication whatsoever regarding an upcoming bill. The extremely rude store manager, Kaulani, yelled at my husband and said they will not. Speaking of the rude store manager, she is so snippy and signs her emails "Very Truly Yours". She is beyond unprofessional. We then asked to speak to the area manager above her. His name is Frank. We left several messages for him in the first week of November. He proceeded to BLOCK our phone number. Every day since then, we have been calling the corporate office to give us a courtesy to waive this fee. Every day corporate tells us they will escalate the matter. Then we get to today. Frank calls us (almost 3 weeks later). He tells me that there is no such thing as a corporate office. He says that all complaints made get sent to him and we are wasting our time. He says no one will ever call us back. He says he will just go through collections. (for a $25 late fee) Good luck! Oh, then he hung up on us, haha. Professional. Of course I called corporate back. They said Frank is in the wrong for saying that. I made a new case against him now. He and the rest of that location, are useless at their jobs. We have since vacated the space and will continue to fight this the rest of the way. STAY AWAY, or do your research first."

"Ive had several spaces at this location over the last 3 years and there is a reason I keep coming back. Great location, clean facility, and nice staff."

"Love the staff. Kaia is especially wonderful. Always has a smile on her face and cares about what I have to say. Facility is well managed, both of her stores."

"I got a great deal on a 10x10 unit. It's not.the most convenient to get to, but I'm hoping to be done with it quickly. The manager was great... Friendly, helpful and waited for me until almost closing time to set me up in my unit. I like that they have access from 5am-11pm so I don't have to lug boxes in middle of heat. Just an update... You are required to purchase their lock system. When you move out of unit, you get half the lock and the keys. I asked what I would want half a lock for and the response was "for the next unit you rent." 🤔"

"Staff at the front desk was very friendly and helpful. I definitely recommend using this storage facility."

"the guy who help me has great service"

"This facility is amazing. I stored here for 10 yrs and the manager Kia is awesome. Ive read some other reviews and clearly those people giving a negative review probably just couldnt get their way with something. The staff has always been fair and like most companies follows the rules. The facility is clean, well kept, and everyone was always pleasant."

"My wife and I needed to move out of Vegas for half a year. We kept our stuff in Life storage facilities. I didn't know that this is gonna be one of the worst experiences in my life. In the first two month everything was fine afterwards I set an auto payment in the website which apparently didn't go through. Suddenly I got a notice that I have to make a payment double than before(plus a fine) or they will take all of my stuff out.No phone call. I had no choice but to pay the price. After 3 months they suddenly sent a notice that they are raising the price.(remember that I'm out of the state) I cannot make any changes or take my stuff to a different storage..again I had no choice the power is in there hand so I paid the price. I came back to Vegas in the middle of the month. Immediately I took all my stuff out and ask for a refund for the rest of the month. Their representative said she is taking care of that and call me back max the day after. 4 days passed no answer. I called again. Same answer. I know one thing: I'll never do a business with them anymore."

"Store manager Kaia is super attentive to customer needs. Shes very friendly and helpful. Hope she stays around for a while. Lifestorage is lucky to have her."

"DO NOT RENT A UNIT FROM THIS COMPANY!!!  They have a rat infestation at store #151 4427 Tilly Mill Road Doravillle GA 30360.  All of my property was damaged. I have damage to chairs, holes in boxes the size of two large grapefruits, bedding that is shredded to pieces, and  droppings every where!!! As I go to write this review I find that this issue has been reported more than 9 months ago.  This is absolutely unacceptable as a facility to have not treated or notified tenants of the problem. Now, my entire's life worth of things are ruined and irreplaceable. The store manager was not empathetic at all and was not helpful. I am in tears as I write this review. If I could leave no stars at all I  absolutely would. Please save your items and yourself a heartbreak by doing yourself a  favor by not storing here or any life storage facility for that matter!"

"Worst customer service. Lady at the counter was very unprofessional. Worst I have ever encountered. Very unhelpful, poor attitude. Should never be in customer service. You should do some work out. It would make you a happier person. Thanks for nothing !!!"

"Recently got 2 spaces. The store manager Kaia was nice enough to get me spaces that were right next to each other. She was very helpful and answered all of my questions. Thanks Kaia!"

"Great service girls were very nice and very helpful will be getting a storage unit soon."

"This location is really well managed now. EXCELLENT staffing. Top notch Manager on property named Thomas. Very clean and well kept property. I found Thomas to be extremely helpful and kind. Answered every question I had and knew his stuff! I really appreciated his effort and attention to detail."

"Was told the lock fee was refundable when done but when I went to turn it in the lady said I biught the lock, which is completely useless to me. If I was informed correctly I would have just used my own lock like I have seen most others have done."

"Always friendly, professional. Madison was kind and helpful and I trust my things will be safe here. Thanks for all the help !"

"We have a Suite there for our business and it's working out great. Staff is attentive and nice to work with. Madison Rocks!"

"Very clean"

"Terrible service, Kaia especially. They cut your lock off before your stuff is due for auction, despite paying it and the late fees off, then will cheerfully tell you that they are not legally obligated to inform you of changes in policy. Pretty sure you can find better rates elsewhere than the ones they nickel and dime you with."

"Great facility with kind staff."

"My mom and I had a space here for a while and we never had one issue. The price was fair, actually better than competitors in the area. Staff was always nice and one of the cleanest facilities Ive seen. Definitely recommend."

"The staff's receptiveness and overall cleanliness of this facility put me at ease with my move and removed the stress of worrying about my extra belongings. After shopping around the city it was clear their rates could not be beat!"

"Facility didnt have the size I was looking for but the girls at the office were really nice and looked at some of their other facilities for what I need."

"Fair pricing, friendly staff."

"I rented a storage unit at Life Storage (Lake Zurich location) in September 2019. When renting the storage unit I was told that a truck was available to customers who have storage units at no charge for the first 20 miles and that there is a mileage charge for anything over 20 miles. I thought that was pretty nice for them to offer a truck for customers to use. Well, now (in January) I went to take them up on their offer and I was now told it would be $20 to "rent" the truck. I was reluctantly alright with that so I went ahead and reserved it. I then went to pick it up and I was now told it was 29.95 plus 19.95 for an insurance waiver. Since I was there I again reluctantly went ahead with the rental. When returning the truck I was now told there would be a mileage fee on .89/mile!! Now I am angry. I have been totally misled by their scam. I drove the truck exact 20 miles so my original offer should have not cost me a penny and I end up getting ripped off for $67.70. I complained to the person working the front desk and asked to talk to the manager. I was told that the manager would not talk with me. I would be very leery about doing business with this company. There are plenty of other storage companies to do business with that I am sure are much more ethical. This place is totally misleading. I don't like complaining about companies because everyone has a bad day but this was a case where I was misled one time after another. Do yourself a favor and find someone else if you are thinking of doing business with them."

"Been storing here for over 10 years and Ive never had issues with management or facility. They are always nice and respectful and keep the facility spotless"

"The ladies in the office are so nice. I store across the street but pay at this location. Kaia always provides good conversation and is always helpful."

"Ive had a space here before and the girl in the office has always been a great help. Got me in and out quick too. Good prices, clean facility. Better than others."

"Great facility, lots of room in the units, friendly staff."

"Wonderful facility! Very clean. Was impressed with the security features. Came in just for quotes. I will definitely come back to store."

"The ladys in the office were so helpful with giving me some ideas of storage spaces. The property was very clean and I would definitely come back to this facility when ready for a storage unit."

"Great prices, legit property, clean"

"Amazing service and great price. Clean, safe facility."

"KAIA has treated myself and my mother absolutely horribly. After auctioning our unit we begged her to at least contact the woman who bought it to ask if we could buy back my grandmothers wedding ring and a baby blanket. She took our numbers and promised to do this for us. After not receiving a call back, we tried calling her, with no answer. When she did answer she was very rude saying well we should have paid the bill, which i understand, but I dont understand why she would say she would help us in the first place and then not do anything. I went in there in person, for the second time, the first was for less than 2 minutes to give my number and I personally never called her once, and when I entered the second time she said, "This conversation is over, if you do not leave I'll call the police for trespassing"? I had not personally ever had a conversation with this woman, and this was only my second time on the property. She also said, "I called the woman, and I'm not telling you what she said." ??? Which I also don't understand why she would offer to call in the first place if that was going to be her response. I also dont think she even called the woman with a response like that to be honest. After this conversation, she barely even bothered to look at me btw, my mother and I decided to call in a complaint against her. Only 20 minutes after my mother filed the complaint, Kaia called my mother, she had our numbers obviously, and told her that if we came back she'd call the police for trespassing. I called those people back and told them what happened, that she contacted my mother to threaten her, and hope that they will resolve the issue. I will also be trying to talk to her manager at least someone else who works there, she seems to be the only one, which isn't possible. She might be nice to you when she's trying to get you to buy a unit, but her kindness ends there. She works at place that does have the potential to sell irreplaceable items and it is inevitable that she will have to "deal" with distraught costumers that NEED her to help them and have sympathy and understanding in the situation and all she offers is false hope and threats. All we asked of this woman was to make a phone call and get us answers, but apparently that was too much work for her. Even if you think this will never happen to you, think worst case scenario and pick a different place to do business that will actually try to help you instead of sending you away in tears with nothing. There is more in life that matters than money, but that's all these people care about."

"Wonderful experience!!! The young lady at the office opened the door for me and was super helpful. She got me moved right in and answered all of my questions. High recommendation."

"Thank you Kaia for a great experience. One of the better storage facilities in the valley for sure."

"This is a bad facility to store your belongings.  They dont care to contact you befor they auction off your unit . They didnt even send me an email or call my secondary phone number on the account . Horrible customer service an rude employees bad company.  And over priced . Find somewhere else to rent a space. ...."

"Never rent a storage here they are the worst company ever . Over price , rude to customers. They auctioned of my unit an didnt even notify by law like they are supose too. I had a secondary contact and email on file they never sent me 1 notice . Bad company. An dont try to contact corporate they havent even called me back it's been 6 days an I've called everyday. Bad facility to have your belongings in."

"Very good customer service"

"Ive used this facility in the past and Ive always received amazing customer service. This storage is up kept well and Ive never had issues. The manager Kaia is knowledgeable and detailed in explaining things. Highly recommended"

"Kaia was super helpful. She showed me several different spaces, very detailed in explanations of services, and was genuinely happy to have me as a customer. Highly recommend this facility."

"Rates are a bit high, however it is not a deal breaker. Everything else is great."

"Quick and easy, friendly service."

"Storage was broken into. Manager acted like she didn't care and I proceeded to get treated with attitude when I called for updates. Asking around, I found 8 other friends on my social media who were also robbed from this location. The manager said my things were stolen in August but then said there was no footage because the cameras are only on the outside of the units. When I first bought the locker, she told me there were cameras everywhere. I was told that on one night, a customer was checking on her things and saw a truck drive in and the guys proceeded to cut open 3 lockers at once and wildly throw things in their vehicle. She left a voicemail for the office, but wasn't discovered until later. Obviously there's a security issue. Why isn't anyone looking into this ?"

"Horrible customer service with terrible communication skills. I would rather go to a place where people smile and are friendly. This place is not it."

"Kaia and Taryn were very responsive and were clear on all items with my Life Storage rental. It was simple and quick. If you are considering renting a storage space this should be your only choice."

"Moved in a couple of weeks ago and it has been nothing but good experiences. Great staff, clean spaces."

"Easy move in process, wonderful staff"

"Very good facility."

"I got a great deal on a 10x10 unit. It's not.the most convenient to get to, but I'm hoping to be done with it quickly. The manager was great... Friendly, helpful and waited until almost closing time to set me up in my unit. I like that they have access from 5am-11pm so I don't have to lug boxes in middle of heat."

"Kaia was extremely helpful for the situation we had. All the staff is pleasant and helpful."