Self Storage Units near Las Vegas in North Las Vegas, NV, 89031

"Fantastic customer service. From Jennifer who assisted us on the phone to book an appointment to Carrie and Dave at the facility itself, wonderful people to work with, Thank You! The facility is clean and no sign or indication of any problems as listed in the past week's review. Actually, one of the cleanest storage facilities we've ever used. Highly recommend this Life Storage location."

"Rat infested! They are aware of their rat issue but fail you let their customers know. They will destroy everything you put into this storage. At this location."

"Service is amazing! From the minute I called and reserved a covered RV storage to storing my RV. Kerry is beyond amazing! She treated me with white gloves service. She is so kind and gracious, so friendly and courteous. The world would have been a better place if there more lovely people like Kerry! The facilities are immaculate, clean and neat. The whole process was so easy, convenient and wonderful! Don't go anywhere else but Life Storage. Highly recommended!"

"Carrie the store manager and Mary the phone represents were amazing! They both offered superior customer service with care. I highly respect Carrie's location for all of your storage needs."

"Good location, very friendly and knowledgeable office personnel"

"Rats infestation everywhere! The rats will damage your belongings. Do not store here. I have over 5k in damage and they only will cover $400 for the damage."

"Please do not store your personal property or anything that is of value to you!!!! this property is rat infested all of my items have been ruined by rats they chewed up!!!! urination/rat droppings which then makes all items unusable. Rat droppings are very toxic and can make you very sick all my stuff has been ruined I’m heartbroken and very upset!!!!"

"Very nice and polite."

"Professional, Courteous, Polite, Helpful, Energetic and Friendly.First time having to but my things in a storage. Thank you Carrie, you made it easy."

"Carrie is always extremely helpful! Its such pleasant experience every time I go there. Thank you for such great service!"

"Have to say I was impressed with the the young lady Carole ,she showed me a couple of units and helped me to decide got my paper work done and i was good to go, which I really appreciated, as I had somewhere else to be. Thank you Carole your spirited personality and beautiful smile made my day.😀"

"I spent my Thanksgiving moving my property out of this disgusting RAT infested Storage facility!!!! Do not move in and if you are there get out!!!!! I was only there since 8/1/21 4 months and ALL my things are ruined and my personal things had rat urine and feces covered. Which makes it a biohazard because it's toxic and can make you sick. I have lost all of my things and now I can't get them back insurance does not cover rodents."

"Quick and easy transaction with amazing customer service. Thank you!"

"This place Is infested with rats my dad rented a place from here and they made sure not to give him his refunded back or all the damages the rats did very unprofessional a disregard to their customers do not rent from here."

"Best customer service by Carrie!"

"Excellent customer service. Easy process in renting a truck. Convenient location."

"Friendly and helpful staff. Beats any other storage place in town. Low rates and they even let you use their moving van free of charge…."

"Awesome people..... Carrie and Michelle are fun and very nice. Very helpful. I think went the extra mile to make I had a spot when I needed it... Highly recommend LIFE STORAGE AT FERELL MIKE T"

"Amazing people and customer service! Michelle was very friendly and understanding to what I exactly needed. I highly recommend this place if you need storage. The storage space I got is pretty spacious and fit everything I had and then some! Love it!"

"Great experience, good people to deal with"

"After going through several storage locations, I have found this one to be the best for me. I am so thankful for the above and beyond service catered to me. Keep up the work!"

"Great service and rates! RV storage is so hard to find these days but this location had an amazing deal!! Thank you LifeStorage for helping me."

"Great personal touch with the customers."

"I have to say I was very impressed with the young lady working there, she was very knowledgeable and helpful, She has a wonderful positive attitude and very friendly. I don't usually leave reviews but felt this storage company is much better then the others, and the manager what a delightful young lady. Thank you."

"Very nice covered storage RV parking. $29.00 first month, $255.00 second month. They have video cameras, but they mostly cover entry & exit. The also have storage rooms that have roll up doors. The Store Manager Carrie is very cheerful 😊 and was a lot of help to me. Thanks Carrie 😊"

"Great service!"

"Carrie in the front office answered all my questions. Good customer service"

"She was super cool and well helpful!!!"

"Carrie has a great personality and is a sweetheart to the fullest!!!"

"The staff is always fantastic!!! And the place is extremely easy to get in and out."

"Carrie at Life Storage is amazing. She worked with me in getting the right unit. The area is secure and convenient."

"Carrie has taken all of my worries away! Very personable."

"Carrie was great and didn't make me feel like I was an inconvenience to her at all like most storage personnel do. I'd highly recommend storing here."

"Usually the people working behind the desk at storage facilities make you feel like you are such an inconvenience to them. Carrie was great and very helpful. I wouldn't hesitate storing my stuff here again."

"Carrie is a wonderful addition to this property"

"I have used a few storage facilities in the greater Las Vegas area and all I have to say is the storage facility is top notch for me. Taryn did an excellent job of guiding me through the whole process and informing me what was best for my storage needs. She not only gave me the best price but also provided excellent customer service. The whole property was very clean and well-maintained. When I do need to use these services again I will be returning. Taryn is one of the nicest employees I have ever come across and she certainly sold me on the best value possible. As a local guide I’ve highly recommend this facility for all of your storage needs."

"We arrived to life storage around one something my fiancé tried to unlock the lock he bought with renting the storage unit, as we tried for about 20 minutes talking trying to figure out why & how our key is not working on a lock we just use two weeks ago prior. Keep in mind we haven’t even hit a month! comes to the point we call the office and spoke with _____explained our situation & concerns she voices no urgency to help nor a solution to help but mentions she’s just covering!. like if that is okay to not know what steps to take and get things done. my fiancé went to the office to speak with her. she provided my fiancé a bolt cutter and since it did not work with the lock we purchased, he proceeded to head back to the office she then gave him a Saw and as he receives both of those dangerous & un safe for any of your customers units to have in someone else’s possession without her presence being at the scene both times we tried to saw open our lock without a Life Storage employee the blade broke we called back to the office and at this point we are frustrated with the lack of knowledge , urgency & empathy our conversation started to escalate she provided no communication no awareness of anything very lazy. as I proceeded to the office the door was locked I came in frustrated that for over an hour we got nowhere with her & the service we were receiving. as I’m speaking with her she rolls her eyes huffing and puffing cutes me off as I’m explaining our frustration so she can understand it wasn’t towards her, she is informing me about my attitude towards her & she will not help us. I explain it’s not to you its the situation yet again she was rude and asked me to leave as I did we waited over an hour for a manager, she comes with The saw in her possession as the former employee should have done. She sawed our lock, I slightly pulled up the storage door & seen my belongings on the floor as I sound worried and say oh my gosh why are my things on the floor the assistant manager walks away without showing any concerns nor does she acknowledge the situation that is about to occur…. My storage unit was broken into!!!!! & the crazy part is I’m not even sad that so many valuable and sentimental things are now gone but the customer service we received."

"LOVE THIS PLACE! BOTH THE YOUNG LADIES AT THE FRONT DESK ARE SUPER SWEET & SUPER HELPFUL A++++ SERVICE"

"Went into office to find a space, unfortunately they did not have what I needed but the ladies in the office were so helpful and honest. Will definitely consider them in the future."

"Great service the store manager was very nice helpful will tell all my friends and family"

"Ms. Darcy is awesome! Very professional but also personable. Always greeted by her with a smile on her face. She is very knowledgeable of her job. Definitely made it enjoyable to be renting a unit with Life Storage."

"I like to give 5 STARS to Ms Darcy and Ms Karen at the Ferrell Locationin Las Vegas,NV. They are the BEST CUSTOMER SERVICE EMPLOYEES, I've ever had. They answer all my questions provide GREAT SERVICE and I'm gonna miss them when I leave. Glad I had the pleasure of meeting them.. Gonna miss the accent 😉😉. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟"

"Oasis moving"

"Clean property, ladies in the office were super nice!"

"Darcy and taryn are the best ever"

"Taryn did a great job today helping me find the right unit for my storage needs. She was very friendly and had great customer service. Would highly recommend this place."

"Darcy is super knowledgeable and friendly! She has an amazing personality and makes you feel much better during your exhausting move. I recommend this facility. Great experience!"

"Easy access for large trucks and semi's"

"Don't store your RV here. I had my catalytic converter cut right out while in a "monitored and secure " lot. Somethings just not right here"

"DARCY was amazing! Great customer service and very nice lady. She was very understanding and quick to help me to the fullest! I will back just because of how she took care of us. Thank you LIFE STORAGE."

"Darcy and Taryn are so nice"

"It is nice to see the office open for once, Darcy and taryn are great girls."

"Go see Darcy!! Her customer service is top notch and she’s very personable. I was renting a truck and she explained everything to me that I needed to know. I will definitely be coming back here!"

"Darcy is an awesome lady!! She helped my moving process such a breeze from renting the moving truck & just working w/me!! Two thumbs way up!!👍👍"

"Gave me a storage on the second floor, then tells me the elevator is broken, charges me more than than my reservation set up was for. They don't answer phones, never in the office, and have yet got a return phone call. I would never recommend this place to anyone 😡"

"As a year long Life Storage customer, my whole experience couldn’t have been more fluid. I had a hassle-free move out with a courtesy pro-ration and a whole year without one single issue. Sam and Jasmine really made the experience perfect!! I am so grateful for their help. I would absolutely choose this location again need I more storage."

"I called 12 times nobody answered the phone and my code to get in the gate doesn’t work so unless someone else is coming into their storage I can’t get in to mine."

"Darcy and Taryn will be a great addition to the property"

"Darcy and Taryn are amazing, thank you ladies"

"Darcy and Taryn will do great over here"

"Darcy and Taryn are amazing"

"Darcy and Taryn will be a good addition to the property"

"Darcy is awesome, nice place"

"I like it the manager super nice Mark"

"Sam and jasmine are wonderful they deserve a raise for putting up with those Oasis movers. If they weren’t there this facility might be a bit more quiet and clean."

"Avoid. This place is terrible !  They claim to have video surveillance but when we asked to see the tapes, we were told the cameras had been inoperable for several months. When we repeatedly reported the doors to the facility were constantly left propped open, the office staff and people who claimed to be management just shrugged it off. Even when we provided photos and invited the staff to accompany us into the yard to see for themselves. Your treasured memorabilia and heirlooms would be just as safe if you left them in the back of your pickup parked on the street as at this facility."

"Use to be great, but now the employees are lazy and unprofessional. The rent is now $62.00 monthly and everytime I come to pay I have to wait for them to return. If the return time is 1:00pm acording to the time posted on the door. They will return at 1:30pm and say they where in a meeting. When I asked for corporate phone number.....I was given a cell number to a Brian whom never called back. At this point I don't think they need or want my business anymore. Besides, the down street is better."

"Thank you Azaria, for being so helpful! Azaria really knows what she's doing, so friendly!!"

"Nice little storage facility with great customer service..highly recommend"

"this facility is great jasmine and sam are so friendly"

"It's a nice facility. The only reason I'm not giving it 5 stars is when we signed all the paperwork we signed up for auto pay. Well got an email today saying it was late and had to pay a $48 late charge. Went into the office today and he never put our autopay through... So thanks for that."

"I would just like to say that I acquired a unit at this location and it was the most pleasant experience I have had. Sam the manager greeted me at the door with a smile. Asked how he could help and even offered me a water. Showed me the best units that would fit my items. And the first unit was the right fit even with the most Vague description he could nail the right unit. The inside was very well up kept as well as the outside. He was very keen on informing us that the main priority was to keep everything easy and stress free. With the added bonus of security. Definitely will be recommending Sams facility to anyone that needs to store. He made this part of our move the easiest part possible. Thank you Sam."