Self Storage Units near Las Vegas in North Las Vegas, NV, 89031

"Rats!!! Can't believe how they got into 2nd floor unit. Can't believe how they got into 2nd floor unit. Chewed through 2 boxes and ate the food that was sealed.  Don't have this issue with other storages in my life. Enough to have poop left overs all over the floor and hallway as well.  Not cleaned up even though it's visible. Don't have this issue with"

"Taryn was great! Super great service and dealt with all of our crazy questions. Appreciate her kindness and patience with us. Fantastic service!"

"Awesome service, best storage in Vegas"

"Taryn was super friendly and helpful in transferring me between units. Military discount was a plus too!"

"I don't normally leave reviews, but I just had a great experience with the store manager Taryn at the life storage on Farrell Street in Las Vegas. Good to know my items are secure and being looked after by someone who cares. Would definitely recommend this facility."

"Everything was great!"

"Girl at the front was super helpful and informational."

"Great fast service.....Taryn was wonderful!"

"I was impressed with the facility on Ferrell Street. The manager, Tony, was professional and explained all the details."

"Great service and site walk review was very explanatory. Would recommend!!!!"

"The person I spoke with was helpful and professional. I believe his name was Tony. He answered all of my questions and I had a lot of them. It was a nice surprise after visiting some of the other facilities in the area."

"Michelle, Anthony, and Jerry were very friendly and helpful with getting me a storage unit. They were very knowledgeable about the entire rental process. Thanks again for your superb customer service. Belinda"

"Jerry was very helpful and kind"

"Great customer service 👍🏼!!"

"Rude manager. Damaged drywall in one unit. Seems poorly run and not as secure as other locations. Eventually chose one on Boulder near Freemont and Charleston which turn out too be just a bit cheaper and looked cleaner and more secure."

"Great experience here at LifeStorage. The staff is super friendly and knowledgeable. She went above and beyond for us. She walks us to the storage and showed us the fastest way to get to there."

"Rat infested!!! Continuous spike in prices every couple months and to have all these rats is beyond crazy! Furniture chewed up. And the policy they have only covers $500 no I'm sorry $400 because it's like a $100 deductible for rat infestation! I have thousands of dollars of damage so that's Really a slap in the face! Wouldn't ever recommend even if it was free!"

"Very friendly manager and great customer service."

"Absolute best experience. Mngmt. is very thoughtful, professional, thorough.... I know I will enjoy renting here. Facilities are clean."

"Wonderful staff, Carrie and David. These two are the best.... Their desire and expertise in securing a storage space for our RV has been the most refreshing and least stressful we have encountered in our many years. We appreciate all of their efforts and will be continuing customers of Life Storage due to their professionalism and empathy. Thank you Sincerely Rick Virtue"

"Bad customer service I went there not knowing I was going to end up homeless I  also have heart failure mind you I had been dealing with carie for over 7 months begged us to leave a good review soon as we got the storage mind you I had to get two with not much money she was so sweet I got sick after the move so I wasn't able to leave the good review I wanted to I explained many times I was sick I was so sick the second storage was put in another name because I couldn't finish the move still paying my storage even tho I'm homeless keeping intoch with them every month well I went to get a few things out couldn't remember the storage number so we where going up and down until I remembered it was in my phone witch was in the car so finally found it small Glas broke we didn't have nothing to get it up with so I said I pray they have matannce because it's so expensive almost 300 and something a month I felt bad we didn't have nothing to get it up with I end up getting sick in the building because it was to hot so my husband tried to hurry because of my condition we end up leaving a small trash can and a basket with towels and my k cup coffee maker in it clearly wasn't trying to leave it she called yelling talking about we have to move by Sunday mind you I was sick and not clear why she had so much negative engery talking to a adult like a child need customer service quickly she ask as if she owned the place anyways she said we had food in there and there rat mess everywhere first off I said it better not be rats in my stuff but now I'm wondering how do she no still trying to figure that out the only way is to open my storage still investigating so I'm really upset she said since your argumentative both units must be cleared out no problem but you better be ready for a lawsuit I went up there with a brom to make sure I cleaned up the little glass they have rats  I did end up having a bag of candy I found I thought I was putting my stuff in storage for a week never knew it would be this long what she should do next time to show good customer service and business talk to a person like you want them to talk to you show concern about your customers I didn't do anything wrong but with the way she treated me I felt way worse and last but not least get ride of the rats and don't treat your customers like .... I will be taking my business elsewhere"

"I have been utilizing the storage units on 5714 Ferrell in North Las Vegas for over 20 years. Starting about a year ago they started to have a mouse/rat infestation problem.  They claimed to have hired a professional exterminator.  There are a few poison bait traps scattered around and a few signs that say, don't store food in the units.   However, the problem seems to have gotten worse.  I pulled 8 dead mice, stuck in sticky traps, out of 2 units today.  Yes, I have spent money to try and protect my property from the mice/rat infestation.   There is nothing in my units that would attract mice/rats.   It appears that the Life Storage company is unable or unwilling to correct the problem.  I had a lively discussion with a member of the management team today.  He said that any damage to my property by the rodents should be covered by my insurance--Wrong answer.   Recommend you stay away from these units, unless want mice and rats chewing up your property.  Hopefully they fix the problem."

"Great storage and clean lot. It's also super quiet."

"Great experience renting here! Carrie was really friendly and stayed late to accommodate me! I couldn’t have been happier"

"Carrie made this transaction simple, easy, and fun. She gave me all the information I needed. Thank you, Carrie, for your help."

"Carrie was a absolute pleasure. She made the process easy and enjoyable. Her personality and energy sold us. Thank you Carrie😁"

"Kerry (I think that's her name) was super helpful and friendly while I was there. Everything was made clear to me and all my questions were answered. Great place to store your stuff!!!"

"Fantastic customer service. From Jennifer who assisted us on the phone to book an appointment to Carrie and Dave at the facility itself, wonderful people to work with, Thank You! The facility is clean and no sign or indication of any problems as listed in the past week's review. Actually, one of the cleanest storage facilities we've ever used. Highly recommend this Life Storage location."

"Rat infested! They are aware of their rat issue but fail you let their customers know. They will destroy everything you put into this storage. At this location."

"Service is amazing! From the minute I called and reserved a covered RV storage to storing my RV. Kerry is beyond amazing! She treated me with white gloves service. She is so kind and gracious, so friendly and courteous. The world would have been a better place if there more lovely people like Kerry! The facilities are immaculate, clean and neat. The whole process was so easy, convenient and wonderful! Don't go anywhere else but Life Storage. Highly recommended!"

"Carrie the store manager and Mary the phone represents were amazing! They both offered superior customer service with care. I highly respect Carrie's location for all of your storage needs."

"Good location, very friendly and knowledgeable office personnel"

"Rats infestation everywhere! The rats will damage your belongings. Do not store here. I have over 5k in damage and they only will cover $400 for the damage."

"Please do not store your personal property or anything that is of value to you!!!! this property is rat infested all of my items have been ruined by rats they chewed up!!!! urination/rat droppings which then makes all items unusable. Rat droppings are very toxic and can make you very sick all my stuff has been ruined I’m heartbroken and very upset!!!!"

"Very nice and polite."

"Professional, Courteous, Polite, Helpful, Energetic and Friendly.First time having to but my things in a storage. Thank you Carrie, you made it easy."

"Carrie is always extremely helpful! Its such pleasant experience every time I go there. Thank you for such great service!"

"Have to say I was impressed with the the young lady Carole ,she showed me a couple of units and helped me to decide got my paper work done and i was good to go, which I really appreciated, as I had somewhere else to be. Thank you Carole your spirited personality and beautiful smile made my day.😀"

"I spent my Thanksgiving moving my property out of this disgusting RAT infested Storage facility!!!! Do not move in and if you are there get out!!!!! I was only there since 8/1/21 4 months and ALL my things are ruined and my personal things had rat urine and feces covered. Which makes it a biohazard because it's toxic and can make you sick. I have lost all of my things and now I can't get them back insurance does not cover rodents."

"Quick and easy transaction with amazing customer service. Thank you!"

"This place Is infested with rats my dad rented a place from here and they made sure not to give him his refunded back or all the damages the rats did very unprofessional a disregard to their customers do not rent from here."

"Best customer service by Carrie!"

"Excellent customer service. Easy process in renting a truck. Convenient location."

"Friendly and helpful staff. Beats any other storage place in town. Low rates and they even let you use their moving van free of charge…."

"Awesome people..... Carrie and Michelle are fun and very nice. Very helpful. I think went the extra mile to make I had a spot when I needed it... Highly recommend LIFE STORAGE AT FERELL MIKE T"

"Amazing people and customer service! Michelle was very friendly and understanding to what I exactly needed. I highly recommend this place if you need storage. The storage space I got is pretty spacious and fit everything I had and then some! Love it!"

"Great experience, good people to deal with"

"After going through several storage locations, I have found this one to be the best for me. I am so thankful for the above and beyond service catered to me. Keep up the work!"

"Great service and rates! RV storage is so hard to find these days but this location had an amazing deal!! Thank you LifeStorage for helping me."

"Great personal touch with the customers."

"I have to say I was very impressed with the young lady working there, she was very knowledgeable and helpful, She has a wonderful positive attitude and very friendly. I don't usually leave reviews but felt this storage company is much better then the others, and the manager what a delightful young lady. Thank you."

"Very nice covered storage RV parking. $29.00 first month, $255.00 second month. They have video cameras, but they mostly cover entry & exit. The also have storage rooms that have roll up doors. The Store Manager Carrie is very cheerful 😊 and was a lot of help to me. Thanks Carrie 😊"

"Great service!"

"Carrie in the front office answered all my questions. Good customer service"

"She was super cool and well helpful!!!"

"Carrie has a great personality and is a sweetheart to the fullest!!!"

"The staff is always fantastic!!! And the place is extremely easy to get in and out."

"Carrie at Life Storage is amazing. She worked with me in getting the right unit. The area is secure and convenient."

"Carrie has taken all of my worries away! Very personable."

"Carrie was great and didn't make me feel like I was an inconvenience to her at all like most storage personnel do. I'd highly recommend storing here."

"Usually the people working behind the desk at storage facilities make you feel like you are such an inconvenience to them. Carrie was great and very helpful. I wouldn't hesitate storing my stuff here again."

"Carrie is a wonderful addition to this property"

"I have used a few storage facilities in the greater Las Vegas area and all I have to say is the storage facility is top notch for me. Taryn did an excellent job of guiding me through the whole process and informing me what was best for my storage needs. She not only gave me the best price but also provided excellent customer service. The whole property was very clean and well-maintained. When I do need to use these services again I will be returning. Taryn is one of the nicest employees I have ever come across and she certainly sold me on the best value possible. As a local guide I’ve highly recommend this facility for all of your storage needs."

"We arrived to life storage around one something my fiancé tried to unlock the lock he bought with renting the storage unit, as we tried for about 20 minutes talking trying to figure out why & how our key is not working on a lock we just use two weeks ago prior. Keep in mind we haven’t even hit a month! comes to the point we call the office and spoke with _____explained our situation & concerns she voices no urgency to help nor a solution to help but mentions she’s just covering!. like if that is okay to not know what steps to take and get things done. my fiancé went to the office to speak with her. she provided my fiancé a bolt cutter and since it did not work with the lock we purchased, he proceeded to head back to the office she then gave him a Saw and as he receives both of those dangerous & un safe for any of your customers units to have in someone else’s possession without her presence being at the scene both times we tried to saw open our lock without a Life Storage employee the blade broke we called back to the office and at this point we are frustrated with the lack of knowledge , urgency & empathy our conversation started to escalate she provided no communication no awareness of anything very lazy. as I proceeded to the office the door was locked I came in frustrated that for over an hour we got nowhere with her & the service we were receiving. as I’m speaking with her she rolls her eyes huffing and puffing cutes me off as I’m explaining our frustration so she can understand it wasn’t towards her, she is informing me about my attitude towards her & she will not help us. I explain it’s not to you its the situation yet again she was rude and asked me to leave as I did we waited over an hour for a manager, she comes with The saw in her possession as the former employee should have done. She sawed our lock, I slightly pulled up the storage door & seen my belongings on the floor as I sound worried and say oh my gosh why are my things on the floor the assistant manager walks away without showing any concerns nor does she acknowledge the situation that is about to occur…. My storage unit was broken into!!!!! & the crazy part is I’m not even sad that so many valuable and sentimental things are now gone but the customer service we received."

"LOVE THIS PLACE! BOTH THE YOUNG LADIES AT THE FRONT DESK ARE SUPER SWEET & SUPER HELPFUL A++++ SERVICE"

"Went into office to find a space, unfortunately they did not have what I needed but the ladies in the office were so helpful and honest. Will definitely consider them in the future."

"Great service the store manager was very nice helpful will tell all my friends and family"

"Ms. Darcy is awesome! Very professional but also personable. Always greeted by her with a smile on her face. She is very knowledgeable of her job. Definitely made it enjoyable to be renting a unit with Life Storage."

"I like to give 5 STARS to Ms Darcy and Ms Karen at the Ferrell Locationin Las Vegas,NV. They are the BEST CUSTOMER SERVICE EMPLOYEES, I've ever had. They answer all my questions provide GREAT SERVICE and I'm gonna miss them when I leave. Glad I had the pleasure of meeting them.. Gonna miss the accent 😉😉. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟"

"Oasis moving"

"Clean property, ladies in the office were super nice!"

"Darcy and taryn are the best ever"

"Taryn did a great job today helping me find the right unit for my storage needs. She was very friendly and had great customer service. Would highly recommend this place."

"Darcy is super knowledgeable and friendly! She has an amazing personality and makes you feel much better during your exhausting move. I recommend this facility. Great experience!"

"Easy access for large trucks and semi's"

"Don't store your RV here. I had my catalytic converter cut right out while in a "monitored and secure " lot. Somethings just not right here"

"DARCY was amazing! Great customer service and very nice lady. She was very understanding and quick to help me to the fullest! I will back just because of how she took care of us. Thank you LIFE STORAGE."

"Darcy and Taryn are so nice"

"It is nice to see the office open for once, Darcy and taryn are great girls."

"Go see Darcy!! Her customer service is top notch and she’s very personable. I was renting a truck and she explained everything to me that I needed to know. I will definitely be coming back here!"

"Darcy is an awesome lady!! She helped my moving process such a breeze from renting the moving truck & just working w/me!! Two thumbs way up!!👍👍"

"Gave me a storage on the second floor, then tells me the elevator is broken, charges me more than than my reservation set up was for. They don't answer phones, never in the office, and have yet got a return phone call. I would never recommend this place to anyone 😡"

"As a year long Life Storage customer, my whole experience couldn’t have been more fluid. I had a hassle-free move out with a courtesy pro-ration and a whole year without one single issue. Sam and Jasmine really made the experience perfect!! I am so grateful for their help. I would absolutely choose this location again need I more storage."

"I called 12 times nobody answered the phone and my code to get in the gate doesn’t work so unless someone else is coming into their storage I can’t get in to mine."

"Darcy and Taryn will be a great addition to the property"

"Darcy and Taryn are amazing, thank you ladies"

"Darcy and Taryn will do great over here"

"Darcy and Taryn are amazing"

"Darcy and Taryn will be a good addition to the property"

"Darcy is awesome, nice place"

"I like it the manager super nice Mark"

"Sam and jasmine are wonderful they deserve a raise for putting up with those Oasis movers. If they weren’t there this facility might be a bit more quiet and clean."

"Avoid. This place is terrible !  They claim to have video surveillance but when we asked to see the tapes, we were told the cameras had been inoperable for several months. When we repeatedly reported the doors to the facility were constantly left propped open, the office staff and people who claimed to be management just shrugged it off. Even when we provided photos and invited the staff to accompany us into the yard to see for themselves. Your treasured memorabilia and heirlooms would be just as safe if you left them in the back of your pickup parked on the street as at this facility."

"Use to be great, but now the employees are lazy and unprofessional. The rent is now $62.00 monthly and everytime I come to pay I have to wait for them to return. If the return time is 1:00pm acording to the time posted on the door. They will return at 1:30pm and say they where in a meeting. When I asked for corporate phone number.....I was given a cell number to a Brian whom never called back. At this point I don't think they need or want my business anymore. Besides, the down street is better."

"Thank you Azaria, for being so helpful! Azaria really knows what she's doing, so friendly!!"

"Nice little storage facility with great customer service..highly recommend"

"this facility is great jasmine and sam are so friendly"

"It's a nice facility. The only reason I'm not giving it 5 stars is when we signed all the paperwork we signed up for auto pay. Well got an email today saying it was late and had to pay a $48 late charge. Went into the office today and he never put our autopay through... So thanks for that."

"I would just like to say that I acquired a unit at this location and it was the most pleasant experience I have had. Sam the manager greeted me at the door with a smile. Asked how he could help and even offered me a water. Showed me the best units that would fit my items. And the first unit was the right fit even with the most Vague description he could nail the right unit. The inside was very well up kept as well as the outside. He was very keen on informing us that the main priority was to keep everything easy and stress free. With the added bonus of security. Definitely will be recommending Sams facility to anyone that needs to store. He made this part of our move the easiest part possible. Thank you Sam."

"Great place. Sam is great"

"Jasmine was so helpful yesterday thanks so much jasmine you are a great person"

"Sam and jasmine have done a great job with this property. Great job guys"

"Great property and friendly staff"

"Merry Christmas Sam and jasmine sorry for the late review"

"Happy holidays"

"Thanks Sam you have been great happy holidays"

"Sam was great he is such a sweet heart I will be recommending this facility just for that smiling face."

"La muchacha que trabaja que me ayudo mucho, Está bien lo que necesitaba y me dio un precio bien barato muchas gracias."

"Great facility"

"Awesome storage, very helpful staff. =M great prices"

"Sam and jasmine are doing great. Great job guys clean facility and great customer service"

"The young man in the office is so nice I would definitely recommend this place to everyone"

"Sam is always helpful and friendly. Any questions about my unit are quickly answered. Hallways are always well-lite and secured."

"Great location and service is outstanding!"

"Jasmine is great got me hooked up with a covered drive up. Thanks jasmine."

"Sam youre doing great keep it up the facility looks great"

"Sam is great he helped me and my husband at Boulder hwy and I would love to store where ever he is. Thanks Sam youre great."

"Hey guys the property is prime keep up the great work I would recommend to everyone I know"

"Went in to look at options for storage and Jasmine I believe her name was. She help me out very much. She was well informed and very respectful. Excellent customer service."

"Great staff will recommend"

"Jasmine and Sam are great!!!!! Great customer service!!!"

"Jasmine and Sam are awesome. Clean property and great prices"

"Love this place and the staff. Great job Sam and jasmine"

"Great facility Sam and jasmine are wonderful"

"Samuel is amazing he is so helpful and personable. Great facility and great prices."

"Great staff and property"

"Been here a few years an Ive gotta say the property and staff keep getting better and better. Sam and jasmine are great. They help with everything you bring them. I definitely will be staying for a while and know that my items are protected and safe. They have this property secured. Great work both of you."

"Great store great staff"

"Me and my mother got a storage yesterday and Sam was wonderful definitely will be recommending this business"

"Wife got a unit at this facility it cool. Sams cool. They let use the carts without renting them so that great. =L<ý"

"Pricey. Hike prices. There are many charges above the basic pricing. These prices are seemingly at the business's discretion. Low value for the competitive pricing. Most staff is helpful, and polite, but not all."

"great staff!!!!!!"

"Ive been shopping around for a storage for a month now and I have to say this facility has been the best priced cleanest and has had the nicest staff and thats really saying something since Ive shopped at almost 30 different storages in Las Vegas. Keep up the great work guys I will definitely be back for that unit."

"A big shout out to customer service from this place the store manager Sam is so friendly he was walking by on property and notice I was sweating like a hog and came back with a bottle of water and gave it to me and said stay hydrated my friend. Thats how you keep customers happy"

"Great place great prices jasmine and Sam are so accommodating"

"Jasmine showed me a space this last Saturday. She was so friendly and accommodating that I will definitely be recommending this place to all friends and family I was just sad they didnt have any 10*30s or I would be storing there right now."

"I have storage units throughout the United States, when available I always choose Life Storage...Since the Uncle Bob's days..."

"Sam is rude, wont let you talk, hell talk over you like a teenager trying to get his point across. I came into this facility WANTING auto payments. From the start thats what I wanted. Sam told me hell set me up on auto payments and SURPRISE I wasnt set up and got charged a late fee on my first month. Late fee was waived by Frank if I agreed to auto payments WHICH I DID CAUSE ALL MY BILLS ARE AUTO THATS WHAT I WANTED IN THE FIRST PLACE. Sam called me back being rude and passive per usual. took my payment and when I asked if I can set up auto pay online (cause I had my laptop right in front of me) he said I can do that for you if you want I thought cool okay. SURPRISE!! He actually didnt set me up. And I was charged another late fee this month. Ridiculous. I spoke to him and of course wouldnt let me speak, talking over me, saying he never told me payments would be automatic. Liar. If that were the case I would have set up my auto pay online myself. Very disappointed. Cant wait to move out."

"There nice people"

"Samuel you are running a wonderful property. I just came in with a few questions and you answered them all and some. This guy sure knows what he is doing. Will definitely be returning when I need my unit just because of Samuels attention to detail and how personable he is. Your gonna go far kid. Keep it up."

"Love this place went in to get prices for a unit and Sam was so helpful will be letting everyone know that they need to go here if they have items to store. Good job Sam"

"Went into the store with two of my closest friends and they just wanted a unit but they got way more. The gentleman named Sam was so kind and Knowledgeable. It felt like the office was a home it was so inviting and clean. especially with Samuels huge and inviting smile. The unit was perfect and that property was spotless. Great job Sam you deserve a huge shout out."

"Not impressed with regional mgr thinking of moving to another storage company"

"Amaria. Was awesome. She was informative and knowledgeable of her job. She's a keeper"

"Amaria and Sam were super helpful! Nice clean place. I definitely feel safe leaving my stuff here. Nice RV spots, on a slant, which were super helpful for a long trailer (35')."

"Amaria was great"

"Amaria was super helpful and friendly! Its a very nice facility as well!"

"Amaris was great and awesome love how quick she was omg thank u so much Amaris above and beyond thank u thank u"

"Came in to see about a unit and to rent a space Amaris was wonderful gave me a tour a bottle of water let my kids use the restroom omg I feel safe thinking about storing my items there thanks Amaria I know my kids was a handful but I handle it well"

"Amaria was awesome"

"Amaria was beyond awesome omg love her she did amazing"

"Amaria was friendly and super helpful when it came to setting up my unit. She assisted me thoroughly and answered all my questions. Amaria really went above and beyond!"

"Thanks amaria for helping with my lock WAY to go love"

"Square biz"

"Great but the gates in the back to be more secure too many people going thru."

"Customer services is outstanding!"

"Ammmaaazing place! Kept our valuables secure and got them out in great condition. Would use again!"

"Thank you Jianna! She is the sweetest."

"We love this d storage facility, the staff is friendly, very capable and really care for you and your possessions. Heidi and Jianna are great, always willing to help and make your experience with them the best. We use this storage facility very often and always has been a positive experience."

"Friendly service always willing to help"

"I am very, very pleased with the service I have received at Life Storage.  The facilities are always clean, I have been treated with respect and dignity by Heidi and all other staff since Heidi came.  I had expressed some concerns with a price increase after only being in for three months that was caused due to an increase in mandatory insurance rates.  All of my insurances went up that month so I completely understood it and recognized that it was not something Life Storage just took upon themselves to do.  LS was more than willing to work with me and spent time with me going over alternatives.  I appreciate that they did this for me very much.  Today I received a reduction in rental expenses of 16.00 for next month because LS took the initiative to seek a lower priced insurance company that offered the same coverage at a better rate.  My appreciation for this provoked an immediate telephone call of gratitude and this glowing review.  It means so very much when people you do business with make decisions that are clearly to the best interest of their customers, responsible, caring, and in very good faith.  I highly recommend doing business with Life Storage.  I have been working with them for many years now and have never regretted it.  Always very good people."

"For the past 8 months my family has rented out storage units at this location. We were impressed with how well taken care of the property was and the conditions of the units. There were always carts available to assist when moving heavy furniture and the hallways were clear and easily accessible. We have been very pleased with our experiences with this company up until today. When a situation arose the customer service was poor and the information given to us was vague and unhelpful. My father has rented a unit from this location for years and recently the management changed. This company only allows one person on the account and will not make contact with their customers if a payment is missed or an automated payment bounces back. We contacted the office a month ago to ensure all of our units were up to date and paid.  We were led to believe after that payment arrangement was complete all of our units would be up to date. However, there was major miscommunication from the office representative which ultimately led to one of our units being auctioned off after 2 missed payments, 1 being the month of February when we verbally communicated with them and made a payment to bring our account current. Most of our personal values and irreplaceable, meaningful items belonging to our 2 young children were in that unit and are now gone. My heart is broken and I am incredibly disappointed in the customer service and how this all was handled."

"Custome services is great, but rates goes up every year."

"I am moving all the way from Conyers , Ga to Las Vegas this weekend. My car is being transported & I need my car to be delivered where I know it will be safe . Ms. Heidi from life storage worked with me & allowed my car to be delivered there without me even being there !!! I will always work with this company & refer my friends to them !! She moved mountains for me & I am so grateful/thankful ! THANKYOU MS. HEIDI"

"Love this place! And love their customer service! They really helped me make that stress of moving alot easier. Thank you."

"The customer service is amazing and the place is always kept clean and well maintained"

"Just drove bye it"

"Every thing was well don. The Assoc.was on her job and she did a great job. Thanks"

"Gianna was extremely helpful and had a cool vibe to her personality! This is my second time getting a storage unit with this location and have not had any issues whatsoever. $60 for two months (one being free of course) ? Im with it. Thanks Gianna!"

"Exceptional Staff, especially Jianna. She changed the light bulb and informed me immediately after their walk-down that I had left my latch, unsecure."

"Thank you for the help Jianna"

"All of my needs were met"

"Heidi was so kind and empathetic to my situation. I mattered. Thank you."

"The personal was the best in service ,I have ever been around"

"Service was excellent the service was excellent couldn't been happier with the ending results of my bigger unit awesome great work guys"

"I enjoy the staff at your #602 location, they both enjoyable and kind staff."

"It was a pleasant experience done in a courteous manner"

"Good facility, but when doing a comparison of prices you were on the high side."

"you guys are amazing!!"

"Leilani was amazing to work with. Always smiling and happy to help. She made all transactions easy. "

"Very courteous and helpful. Was impressed by the neatness of the office and the premises. Particularly impresses by the security."

"Always make sure that if you are going to talk to a customer about a problem that you listen carefully to the answer you receive. You may not fully understand the issue you dealing with and there may be other issues at hand. "

"I'm happy with my experience so far. Any inconveniences I have experienced have been due to other customers (I.e., parking in front of door to storage building somewhat blocking the entrance or blocking the hallways in the building so you can reach your unit with the cart). Also there used to be 2 carts, now with one you have to hope that no one is using it when you come. "

"I truly am greatful. I appreciate the manager at this location. Truly a great asset to your company. She has potential to grow your company or a company she may choose. I appreciate the rate I pay and the service I receive."

"Everything is great, well trained employee. Doing a good job."

"I like the idea of easy access and feels very secure."