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2947 McDowell Road ExtJackson, MS 3920411.6 Miles Away
Customer Reviews - Life Storage #8127, Ridgeland
We at Life Storage want to maintain the best storage facilities in Ridgeland, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"My experience today at life storage was one of the best experiences I’ve ever had while renting a storage space the manager helped me find the proper space to accommodate my furniture. She also made suggestions on cooling spaces versus regular spaces. She was very helpful. Thank you so much, Lisa.
"The area is clean and secure!!
All the staff are genuine, and courteous, as well as professional. The manager is VERY compassionate and helpful within professional boundries, but she goes closer to crossing it, on the positive side for customers, both financially and service wise.
Prices are competitive if not the cheapest, for the extra service to those in need, prices are at a VALUE! Thank You for your kindness and understanding!"
"Associate Store Manager Lisa Austin provided outstanding customer service. She took the time to explain pricing, location of unit and answered all questions. Great sense of humor as well…thank you Lisa!!!"
"This place has great customer service.. Very efficient and the space is great. Lisa is the person to see when renting out a unit! She was very informative especially being a first timer. She will let you know all the ins and outs. Just go see her !!!"
"Lisa & Brenda were very helpful when I filled my storage unit to prepare to relocate off the continent. When I vacated, Lisa helped me again and even remembered me! She was so sweet & positive! This was my second time renting a unit at this location. Both of my experiences were great! Highly recommend!"
"Everything was smooth and painless. I completed all documents online and never had to go to the office to rent my unit. All pertinent info was emailed to me. Gate code worked perfectly. The unit was clean. The lock provided is nice. Don't want it, give it back. The area is secure and my items are safe. Absolutely the smoothest transaction I've experienced. They even called to welcome me and answer any questions. When I did go to the office a couple days later (only to ask questions), Lisa, was friendly and very helpful with my multiple questions. Just stop scrolling. I've rented a lot of storage units over the years and these folks are honestly the best yet."
"Lisa was enthusiastic about helping find the right sized unit for my storage needs. She was personable and gave me a tour of multiple spaces for me to make my decision. Thanks so much for the assistance. Life storage also offered me a great rental price and made it super easy to get onto the site with info sent directly to me."
"Lisa was extremely helpful and friendly. I really enjoyed talking with her. She explained everything that I needed to know and showed me my storage unit. The unit is very clean, well lite and secure."
"The BEST service I have ever had in a long time !!!! I just had a baby couple weeks ago and Ms. Lisa was so helpful and patience with me . And gave me words of advice as begin young mother . Definitely need more people in the world like her ."
"I chose the “rent now” option and completed all rental contract details on-line. The manager Lisa called to follow up and make sure I had all the info I needed. They seem to be very responsible about the security of the premises as Lisa was aware that my unit had not yet been locked."
"Ms. Lisa Was amazing from start to finished. She was very professional and friendly and very knowledgeable about the property. Thanks Again Lisa for providing the absolute best customer service and making my first storage set up an amazing experience !!"
"My husband and I went to LifeStorage to find a storage unit to accommodate our family while moving. We were greeted by Mrs. Brenda who helped us with the perfect size unit along with amenities needed to pack our items. She had great customer service along with being very knowledgeable about all items needed for our move in into the storage unit.
We greatly appreciate her being kind also!"
"Ms. Linda was very nice and accommodating. She called to make sure I was aware that my reservation was good. When I got there she showed me to the storage unit and was very kind. After a bad day I'm glad I see up my unit here"
"Lisa was amazing...I needed an additional unit and she was able to help me get a unit next to the one I currently had. I also made a reservation at the WRONG location and she was able to help me cancel that reservation and get a refund! I was super frustrated with the situation, but Lisa calmed me and resolved the situation. Feeling very thankful!"
"We stopped by Life Storage looking for a unit. Even though Brenda had just put up the sign to go to lunch, she welcomed us in gladly. We never felt rushed or as if we were intruding on her break time. It took less than 8 minutes to get set up with a unit. The process was efficient and the service was friendly and professional. The storage unit was clean and ready to go. Great experience. Would definitely recommend."
"This is my second time using Life Storage. I appreciate so many things about them. The ease of reserving a unit, the access to the unit, and the cleanliness and security of the property are some of the reasons I recommend using them. Brenda Steinbock was so friendly and helpful in getting me setup again. Great customer service!! Thank you!"
"Lisa was awesome! From start to finish, she was focused on helping me secure the space I needed for my business, Kitchen Tune-Up, Jackson, MS. She was very knowledgeable about the property, showed me several units, and clearly communicated to me what to expect. The property is clean and well organized."
"Very friendly manager I spoke with named Lisa in Ridgeland. She was so helpful and patient with me. I appreciated the time she took to explain how it all works since I have never had to move stuff into a storage unit before. She helped me feel less overwhelmed and I feel good about moving my stuff to her Life Storage location."
"Very pleasant experience. Once online registration was complete, I received a call from Lisa. She was checking to see if I would need any additional assistance with my move-in. She offered packing supplies and informed me that there would be a dolly available for my use. She also suggested that I come in to change my access code for a shorter number so I could remember it easily. Helpful tip! Great customer service. Thanks Lisa!"
"Brenda and Lisa were awesome! They made our process quick and easy. Lisa was very helpful and showed us several different units and explained everything thoroughly. The units were very clean. I would definitely recommend."
"After almost two years no longer needed the unit....
This has been my favorite storage facility in Mississippi and I’ve had them in four other cities in the state. Brenda and Lisa have always helped when they could. I moved all my “stuff” from another facility over in Brandon after having a bad experience.
Found an AWESOME!!!! Climate controlled unit that had TWO! Doors! A door at each end! I’m spoiled!
Love that there’s usually carts downstairs and the elevator has never failed to work. Clean facilities! Plenty of room to bring in a bumper pull trailer. No piles of garbage around.
They’re “Good To Go!”"
"Lisa went above and beyond to help me with my storage rental. She answered all of my questions thoroughly. She spent time to walk to the 2 units I wanted to reserve to get the information I needed then called me back immediately."
"I have had storage year for years. I got the best customer service from Ms. Lisa. SHE WAS WONDERFUL. She is the REASON I will come again.
As far as the facility it was clean and it kept my stuff safe. I DON'T LIKE THEY INCREASED MY FEE BY LIKE $30 monthly."
"I really love you guys and although I have had some trouble getting to your office here and there and been under the weather with the my health you guys have just been FANTASTIC & HELPED ME SO MUCH. I GREATLY APPRECIATE YOU ALL AT CENTRE STREET IN RIDGELAND, MS..."
"Do NOT come here for your storage needs. If I could give 0 stars, I would. I specifically paid for a climate controlled storage unit. The air-conditioning unit did not work the whole month I was there. I went inside and requested for the workers to repair the air-conditioning unit multiple times.
It was never fixed.
When the month ended, I went inside and asked for them to refund me part of the money I paid for the month, and the manager was condescending and would not refund any of the money I paid for the month. I paid $97.33 for a lock and a hot storage unit when I specifically asked for a climate controlled unit. The manager claimed I could not receive any refund because I already received a discount. This is absolutely absurd. When you pay for a climate controlled unit, and it is never climate controlled, I should have received a full refund.
I will NEVER come here again for storage. I will never go to Life Storage again because it is clear they do not care about their customers.
Please do not go here if you need to store anything that needs to stay climate controlled."
"We had to evacuate due to flooding. We came in with less than an hour til closing and the woman at the front desk got us set up immediately with a weather-controlled unit, lock and key, and new code. She then drove us to our unit to make sure we knew where it was, taught us how to open it, gave 24 hour access until the next day, and a discount on the first 2 weeks. I couldn't be happier with LifeStorage for helping us when we needed it most. Absolutely recommend this place. If I ever need go store anything again, I am definitely using these guys again."
"Brenda was fantastic! Helped evacuate a friend from the 2020 floods and needed a place to store her stuff. She booked the unit at 5pm and we got there around 5:30pm (just before closing). Brenda was so helpful, helped us upgrade to a bigger unit, showed us where it was, provided late access so we could unload. The store closes at 6pm, but when we came back at 7pm Brenda was still there helping people escaping from the floods. Very easy access to storage units for loading and unloading and very secure. Super stellar service and Brenda was amazing!"
"This is my second experience with Life Storage and I can honestly say they are the best Ive deal with when it comes to storage space. The staff are kind and courteous, especially Ms. Brenda, who told the time to May sure I got what was needed at the last minute. The units are clean, convenient hours, and the professionalism within the business is outstanding. HANDS DOWN, THE BEST!
Thanks Life Storage!"
"Brenda was very professional and helpful. Getting a unit suitable for our needs was simple. The facility is clean and well kept. With rolling carts and the elevator, we have easy access to our unit. The option for automatic payments means we don't have to think about it every month and we won't miss payments. We are happy with our experience."
"Great customer service very friendly everyone was very nice warm welcoming and just a pleasure I really appreciated my time and unit while there PPPPP this was the first time I've ever used a storage unit and Brenda and Val made my first experience awesome thank you ladies so much for everything"
"Awesome service, Brenda was so helpful with my very stressful move. She followed up with me on account information. I appreciated that she was calm and put me at ease.
I definitely recommend this place.
By the was this is my 13 th move and hopefully my last.
"OMG! Brenda is Absolutely Amazing! I Had The Best Customer Service Experience With Her. She Made Sure I Was Well Taking Care Of & I Left With No Concerns At All. I Would Highly Recommend Life Storage In Ridgeland!!!"
"Brenda has ALWAYS shown courtesy and professionalism each time I visit the office; not only with me, but there have been times when I was waiting for service and she was polite and courteous the customer ahead of me."
"The only reason I'm giving them a 1 is because I can't give them a 0. The raises the rent almost $20. Who does that? This is the only place I know that raises the rent on LONG TERM customers!!! I never thought I'd get punished for being loyal to a company. I will be actively working to move my items. This is ridiculous. DON'T USE THIS STORAGE UNIT"
"Brenda was so helpful as this was my first time ever becoming a tenant at a storage facility! She eliminated any concerns that I had and was verryyy helpful. Would recommend to all family and friends."
"I have been a loyal customer for over one year and a half . This is my third (3 rd ) time renting a storage space each time for at least a year . April 2019 I discovered water damage to my stored property which resulted in my belongings have mold n mildew damage . Life Storage not only encouraged but sold me a worthless piece of insurance by the name of Bader Insurance . If you see both or either Life Storage or Bader Insurance RUN ... RUN
"My very first time needing a storage unit, I walked into Life Storage and I was greeted with smiles and very professional attitudes. Didn't have to ask questions .I recommend everyone to go and see Brenda Steinbock and Patrice at their Centre St. store in Ridgeland MS."
"The employees at Lifestorage in Ridgeland, MS are friendly, attentive, and just down right great people. I wasn't available for a delivery to my storage room, but they handled the delivery with no questions and no problem. You can depend on Brenda and the Team to be there to assist you!"
"The only reason I'm giving them a 1 is because I can't give them a 0. The raises the rent almost $20. Who does that? I am a SINGLE parent on a fixed income. This is the only place I know that raises the rent on LONG TERM customers!!! I never thought I'd get punished for being loyal to a company."
"Brenda was so awesome and helpful. She really took time to explain everything with our storage process. She is also very knowledgeable on the products they offer to help with your move in experience. She is super great!!!! She made it so easy :"
"Your agent, Kathy Nadolny exceeded our expectations. The computer system was down on the afternoon we were checking in, but she stayed late to get us settled. We needed to get our items into storage so we could drive back to Shreveport, LA that night. If she hadn't stayed, we would have had to have gotten a hotel and checked in the next morning. We're so grateful Kathy was on duty and cared about our dilemma.
"Offering storage on a sunday with extremely short notice was a life-saver for me. I also really appreciate being able to use the truck basically free of charge if it was used on the same day I needed to move. When the one wasn't available at the location of my storage unit, the woman in the office went out of her way to find one that was available at another location. I can't explain how much this helped me.This is really awesome feature, especially for someone who needed to move with less than a day's notice. I will definitely recommend this service to my friends and family and other women who may need to pack up and leave at a moment's notice in a time of crisis. "
"Love the manager, Brenda. She is always so helpful and has always been so kind. It is a pleasure storing my things there- I live 45 mins away and could move my things, but I prefer to keep them there due to her..."
"Everything in every body on your property your associates were very helpful and professional and kind always had a smile on their face no matter when I entered the office or even the premises on a weekend when they were cleaning out empty units and stuff like that just very kind very helpful people miss Kathie and miss Brenda are just awesome employees"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #8127, we offer great property security systems and clean, affordable storage units to rent for the residents of Tougaloo, Northpointe, Pocahontas, Sand Hill, and other neighborhoods in Ridgeland, MS. Call us with questions, reserve online, or click here to compare other storage units in Jackson.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental