Self Storage Facility near Auburn in Saginaw, MI 48603

"Very clean and organized storage facility"

"Great and friendly front employees! Super easy to get in and out all set up!"

"The facilities are clean, and well maintained. The best part is definitely the customer service. The women at the front desk friendly, and knowledgeable. Don’t waste your time trying to track down someone at one of those unmanaged locations. You can come right in, and get help with anything you need. Definitely 5 star service with a smile."

"Customer service was great! Sam helped us get everything settled after we lost our key!"

"The facility was originally built as a CubeSmart. It does not have an area for you to drive into the building. The carts they provide to assist you are very small. It definitely slowed down the moving process."

"Very nice storage facility. Clean and accommodating."

"I called In looking for information on a storage unit, and can honestly say I had alot of questions. I spoke with Kiana who helped me through the whole process and gave me all the information I needed. She was so helpful and patient with me. I am very happy with the service she provided! 10/10 customer service experience."

"Kiana was absolutely wonderful! Very knowledgeable and helpful! Great first time experience getting a storage unit! Highly recommend Life Storage and working with Kiana!"

"Sam is awesome! Very helpful and nice"

"Sam was LIT!!!! Sagittarians are the BEST🥰🥰🥰🥰"

"Very professional and great storage options!!"

"Life storage is the best they work with you. They are very much polite and the workers are awesome. The place is always clean. Never had a issue I been with them for over a year now. No complaints at all."

"Excellent service"

"Very helpful and very friendly"

"Very helpful and she was very nice and answered all of my questions"

"Very nice, clean facility, wonderful customer service."

"Highly recommended 10/10 customer service Matthew was awesome!!"

"The storage lockers are easily accessible at odd hours through code-opened doors. Passage can be obtained past the front desk for exceptional circumstances. Aisles are wide. Air conditioned climate control is kept on the cool side. Restrooms are not provided in the storage area, requiring one to return to the front desk for access. Again, they are behind the same code-access unless desk personnel can be alerted to your needs."

"Kiana was the best helper for me with my travels from TN to MI. Very easy communication love it!"

"It's a place where it's clean, security is good, I feel my goods will-B safe..."

"Staff on the front desk deserves fifteen stars - they were always friendly, helpful, and knowledgeable. The facility itself merits four stars because it is clean and easy to access. Corporate support for the facility was about three stars because they were slow to respond to maintenance requests for lights and supplies like carts (this may be a pandemic related issue). Overall, I would recommend the team and their facility. Thanks for taking care of our stuff!"

"Before leaving life storage I had a great experience. Their staff, Kiana Olds, was extremely helpful. Anytime I had a question Kiana was always there to answer. If Kiana did not know the answer, she would make sure to find it. Kiana is the best for customer service. Highly recommend speaking with her!"

"Love life storage! Definitely will be back in the future."

"Everyone in the store is so friendly and nice and very friendly, The girls are amazing at the front desk"

"I love this place. I am very welcome to this place there is no other place. The people especially Kiana is very nice I am able to get everything done in and out really quickly"

"Kiana was completely helpful with our transaction. Such great staff!"

"Great customer service"

"The building was spotless, the units were well kept and secure, and Sam was an absolute sweetheart. She went far FAR beyond the call of duty for me to make sure my experience was excellent. I am truly looking forward to working with them, and specifically Sam, again one day. Highly recommend!"

"This place is nice I’ll be back to store my stuff this summer telling my schoolmates about it too"

"Bad experience"

"Super friendly service, nice clean customer areas, secure units and decent prices. No need to look any further for storage!"

"Amazing service, friendly. Would recommend to other people"

"Awesome staff, so much help!"

"Had such an amazing experience, friendly and professional service, would do recommend this place if looking for storage!"

"Probably the best storage place in town. Everyone I talked to was so friendly and knowledgeable. They have answered all my queries prior to visiting the place."

"Best storage place in town!"

"Sam was so helpful and answered all my questions. Very professional and clean. Highly recommended!"

"Very nice and Friendly staff very welcoming and I feel comfortable knowing my things are safe. Side note: sheila is really nice and very easy to talk to"

"Life storage is the beat storage unit in the United States by fare if your looking for a really good storage unit I would definitely recommend this storage unit 100 %"

"The store is clean and the staff is very knowledgeable. I will be recommending this storage to others."

"Best storage in town!"

"My unit rental went smoothly and swiftly. Keonna was extremely courteous and informative. I had an excellent experience and recommend Life Storage to anyone reading this!"

"Sam was super helpful and friendly. Got me all set up and made sure I knew about the deals they have on different units! Place looks very nice and secure."

"Very friendly and professional!"

"Very friendly staff, very knowledgeable, offered us exactly what we needed."

"My experience was absolutely wonderful the staff was amazing absolutely best pricing probably why we made in time enough to get the last unit let me give em some more stars ⭐⭐⭐⭐⭐"

"Very nice and respectful!"

"Excellent customer service"

"Absolutely love ❤️ this storage! Inside is air conditioned in summer and warm in winter! CLEAN! Very friendly staff! Definitely recommend 😄"

"Had a great experience with Kiana O, she’s so friendly and very knowledgeable!! Thank you so much for your help!"

"Easy access, immediate availability and great prices. No issues at all!"

"This location is amazing the staff is especially friendly over the phone and in person I met with Keyonna I think that how you spell it if not that’s the way I spell my sisters name but she is truly helpful, friendly and funny I will let anyone know that this is the place you want to visit if you need storage space"

"Sam was great very helpful information"

"Clean facility! Friendly staff!"

"May have been prior to your ownership but the frequent rate hikes weren't the best. Otherwise loved the facility and would use again."

"Very clean staff in very knowledgeable and helpful definitely recommend and will use in the furture"

"Lots of space, clean environment, temp controlled. Good spot to store your extra stuff!"

"Always been decent, even under the prior company that ran this location. Little pricey but my stuff was safe and sound in their guardianship. Would consider them again."

"They explained everything that I was wondering about and really nice"

"There appears to be a shortage of large freight carts to move larger items."

"Sam is awesome, she's friendly and very helpful. Thanks for all your help."

"Love the girls in the office! Very helpful and so friendly"

"Excellent customer service!! Kiania is wonderful!! Very helpful answered all our questions!!"

"Staff (Sam and Kania(?) were cheerful, friendly, professional and a pleasure to meet and Sam made the intake process effortless. They get a 5+ star review. The facility is clean and has easy access off business hours, and is posting good Covid safety practices. My 4 stars are only for the lighting within the storage unit itself. The halls are well-lit and conserve energy by being motion activated. However, unlike my facility in Illinois, this one does not have lights over the units. It makes packing and unpacking a bit cave-like. I'm seeing it as a chance to get some magnetic lights to leave on the walls and dig out my camping lantern. Otherwise excellent experience and I would recommend the location and facility."

"KiAna was very nice she explained everything to me about my storage unit and was very polite and I would recommend anyone that need these services to visit life storage."

"The service is great, they were able to answer all my questions without hesitation! And the place is so clean! Highly recommend 🙂"

"Thank you Sam for your awesome service! Life Storage is blessed to have you."

"Sam was super helpful, friendly, and very knowledgeable. Highly recommend!"

"Great service!!"

"Best prices in the area."

"Thanks, Sam, for making it easy!"

"Kiana, the front desk personnel, deserves an immediate raise. I purchased my storage unit online last night, got here this morning with no idea how to find it, Kiana immediate dropped what she was doing, without be asked, invited me to follow her and showed me not only how to find my unit, but, how to get in and out with great ease. After discovering that my locker was a bit smaller then I'd need, Khanna immediately helped me by getting me a larger unit in a prime location. Over all, the building is clean, quiet and well secured. I'm extremely happy with a purchase, thanks to Kiana, that I was quite nervous about making initially. I'm sure I'll be with LifeStorage for quite a while. Thank you, Kiana😁"

"The girls in the office are always so helpful! Clean facility. Definitely would recommend!"

"Do yourself a favor and take your business elsewhere. Cube Smart was GREAT, but unfortunately sold to this company. When I received an email of the transition I remember sighing and thinking, "Uh, here we go!" I had a feeling it wasn't going to be good. Not even two months into the switch, and I guessed right, the typical larger company purchases smaller company bad business ethics... nothing but PURE GREED. For those that have been financially affected by the pandemic, make your life a little easier and do business with a company that isn't just about the money. I don't know how they fare elsewhere, but in this time of crisis, Life Storage is a disservice to Saginaw. Oh, and the customer service at the location isn't that great either. FYI: Some of the great reviews below for the Saginaw location, are for Cube Smart. Cube Smart recently sold to Life Storage. The 5-star reviews should be credited to Cube Smart for Saginaw."

"Life Storage is the best!! Best worker ever is Kiana!! Giving this 10 outta 10 for the service!"

"Nice storage facility only down side is no lights in the units"

"Ladies in front are wonderful always happy to help out"

"Great service"

"I've never had any issues with my things being in storage. Customer service is awesome and they are always willing to help when needed. I would send anyone to them who needs to store their things."

"Climate controlled storage is the best ever! Excellent customer service and friendly staff. Highly recommend life storage!"

"Very clean and professional. Sam did a great job"

"Great modern day church 💚💚💚🙏🙏"

"Sam was amazing enjoyed the professionalism. Snez and Sam provided amazing customer service and were very loving and welcoming!!"

"Great Customer Service, very friendly and helpful!"

"Great experience at this facility, both staff members were very helpful and polite. Highly recommend anyone looking for a storage unit to come here."

"Marc at the bay st life storage was great to talk to and had phenomenal customer service happy to be a customer!"

"Very Helpful and informative."

"Lee & Tiff were awesome!"

"Lee was very helpful today for my visit. Very informative too."

"Lee n T had great customer service...."

"Nice facility very pleasant customer service and staff"

"These people are wonderful and friendly! Lee was partially sweet to my mom and I! :D"

"Nice facility and Lee was awesome"

"Good transition from Cubesmart, Lee and Michael were very helpful."

"These guys are great and friendly!"

"Amazing customer service!!! Nicole (area manager form Chicago) was fantastic!!! Michael (store manager) was also fantastic!!!!! Best place in town!!!!! Rent here!"

"Dirty, dangerous, and overpriced"

"Okay but a lot of hidden fees added on and my unit was dirty when I moved in. Definitely had not been vacuumed."

"Fantastic customer experience. Facilities were nice and clean. Great price. I highly recommend"