Self Storage Units near Boston in Salem, MA, 01970

"Michael and Chuck at Salem location were AMAZING. Best customer service I've had anywhere in a long time. Courteous, considerate, attentive, fast. And the unit/building were amazing. Clean, exactly what i was looking for, and the associates' demeanor was what i needed to restore my faith in people. Thanks!"

"Awesome building excellent customer service great prices"

"It’s was a great expierence! The unit is nice and clean and really reliable"

"The front of house, Mike, was super helpful and got me a great deal on my storage unit."

"Mike Nunez was very helpful and professional. The facility is very clean and affordable. Would highly recommend!"

"Very helpful and quick"

"Michael was a delight and made the walk in to my unit an exciting and fun ordeal. Would come here again 10/10"

"Mike N checked us in. Very courteous. The facility was clean."

"Mike was great! Was very thorough and professional. Stayed later to show me storage units and go over everything i asked about."

"Chuck and Mike are the best! Customer service has been nothing but great since the first moment I came here with questions. Thanks for everything guys. It’s hard to find good customer service these days. I appreciate good people willing to be as helpful as possible. I’ve never rented a storage unit so this was new for me. Thanks a lot. Djgijoe"

"My experience at life storage has been amazing! Chuck and Michael were so helpful each time I came and really made moving in stress free."

"New facility with friendly faces to help you get set up!"

"Alicia was excellent and very helpful getting our unit ready for move in. She explained everything in great detail and answered any and all of mine or my mother's questions or concerns. 😊"

"Great place staff super friendly I highly recommended this storage facility I will hate to see them go"

"Was a good place sad to see them go"

"ABSOLUTELY DISGUSTED!! have been renting from them since august !! EXTREMELY OVER PRICED FOR THE WORST PLACE !!  yesterday we received an email rent was increasing to $91 by 2/15.... !! then an email we had to get everything out by 2/13!  today charged $166   !!!! CAME IN AND TOOK OUR THINGS OUT AND EVERYTHING WAS SOAKED !! meanwhile the manager and her assistant ?? stood smoked cigarettes and drank coffee ! NO ONe ANSWERS THE  PHONE !"

"Love the location of the store. The store manager sonia was very polite. Like the customer service."

"My employer keeps 2 units here and we've been there for several years, my only complaint is that the elevator seems to go out of service fairly regularly and there is only 1 so that if you are using storage on 2nd floor it pretty much screws up any plans you may have of moving stuff in and out of your space."

"Sonia was very helpful, she answered all my question. Everything was well kept. I will be recommending this place to everyone I know. Thank you. Sonia was very helpful, she answered all my question. Everything was well kept. I will be recommending this place to everyone I know. Thank you."

"Sonia was very helpful, she answered all my question. Everything was well kept. I will be recommending this place to everyone I know. Thank you."

"Great customer service The manager was very helpful"

"Place was clean and well kept"

"Sonia, manager at Life Storage, Salem, MA is a good as it gets!  She is professional, accommodating and caring - great combination!  She's a star - and will definitely recommend Life Storage because of her!"

"Great storage place! Moving in my things was easy and painless. Thank you!"

"Sonia and nick are so professional high quality customer service highly recommend"

"Sonia and Nick is amazing great customer service and they work great as a team and yes i'll tell everyone i know about this place"

"Walked in just to ask a few questions about a unit and I spoke to the manager she was so negligible she gave me a tour of the property sold what an amazing person keep up the good work highly recommended"

"I visited the Salem location after some hesitation for getting a storage unit. I walked in with a lot of questions and was not sure if I would get all of my answers. I met Nick and Sonia and by the end of the process I was amazed with their help. Not only did they answer any questions, they were both very professional and courteous. Because of how spectacular Nick and Sonia were, I will be back to this location! I cannot say enough good things about these two."

"Friendly staff, easy to get to. Nick was very helpful"

"Very clean manager was so helpfull highly recommed"

"Im just so happy with the customer service at this t this locaion sonia is such a lovely person very professional highly recommend"

"The best storage facility. A amazing manager very polite and a very friendly environment."

"What a great team Sonia and Nick make"

"I stopped in and was greeted warmly by Sonia What a pleasure it was to speak with her. She was very knowledgeable"

"Sonia the store manager was so helpful very detailed and professional I highly recommend very nice and cleaned well maintained"

"I am very pleased with their service when I needed it right away. Is clean, spacious and the staff is very helpful n Sonia very kind an attentive! Thank you all"

"Sonia was great and was a pleasure to work with her. She was very informative about the insurance for the unit."

"Hi I've been a customer for some time love the service sonia was nice and was a great help to us u would definitely recommend this service to family and friends great day to all"

"Sonia was so professional and very knowledgeable. What a pleasure."

"Sonia is super amazing. Helped me all the way during my move."

"The place was clean."

"Never had a problem in 4 years"

"Good place ,save"

"Very happy with the space of the units and overall kindness of the staff. The store manager and her time were very helpful and accommodating."

"wonderful customer services.= = = "

"Best Life Storage in MA"

"Omg I love this place the manager is so great highly recommended"

"What a great team the Associate shoulder me the unit and the manager did the paperwork and explained everything to me from the free truck to the move-in what an experience it was amazing thumbs up to life storage and their team"

"Great service , Great employees !"

"Sonia is super friendly and helpful! Been a customer for a very long time and always been treated professionally!"

"I have been customer since 2013. Excellent service. The manager and employees in the office have been always extremely helpful and Im very pleased with the business."

"Extremely friendly associates, they went the extra mile to make my last move way less painful."

"Bad customer service. Just a change in name they think the customer service will improve."

"Sonia in Salem, MA is amazing!!! She helped us through many stressful issues during our move!! She is FABULOUS!!!!"

"my stay with Life Storage was beyond expectations every time i went to the office the staff had a smile and were friendly, the buildings and property were always neat and clean, i have already recommended to several people i know to use Life Storage in Salem MA anytime they need extra storage "

"Excellent Customer service and very helpful Associates"

"Well done - Thanks!"

"Reuben was great told me all i needed to know,and listened to me..Great guy..."

"It was quick and easy to rent a space that suited my needs. I felt secure leaving my stuff there."

"I was impressed with how friendly and helpful everyone was!!! "

"I cannot say enough about Stephanie and Heather (covering from Methuen). They were so helpful, got back to me when I called and left a message, took care of any concerns or questions we had. Wonderful people to work with!! I will be back next year to store my car.. and every year after as long as a spot is open!! 5+ Stars all around!! THANK YOU!!! "

"Staff at salem ,mass was great"

"While I hope to never need to place my enire home in a storage unit again, if I ever need to - I hope Jessica is there to take care of me. She delivered by far the best customer service I have ever experience in any busines. Uncle Bob's [Life Storage] corporate office should be utilizing her in a higher capacity or someon might recruit her to another company - like mine! "

"Every thing is great"

"so far everything has been terrific!"

"Warm welcome"

"Jessica and Nicole have both been fabulous and I am very satisfied."

"broken elevator was told to me when I purchased the unit---but 1 week after when I arrived to use the unit -Elevator still not working ? very difficult moving items with no working elevator. "

"I've been using Uncle Bob's as a storage facility for over 5 years now. My only dislike is that I never get discounts for longevity. However, the customer service that I've received in both the past and present has made me trust and appreciate the employees at the Salem, MA facility. That, in itself, has been wonderfully invaluable."

"You met my expectations and even more when u advised me that there was an issue with my space and how your staff promptly move me to another space and how generous everyone were in helping me with everything"

"great service no issues"

"I cannot say enough about Jessica, the Office Manager. Helpful, courteous, informative, accommodating,an absolute pleasure to work with! The facilities are well maintained and easy to access."

"You had what i needed for a resonable price and distance."

"Jessica and Nicole are absolutely wonderful. They are extremely professional in all aspects. They have gone above and beyond for me, and have guaranteed that I will continue to be a customer at Uncle Bob's as long as I have any Storage needs. They are truly in the right place, possessing tactful and exemplary communication skills working with people, and are an asset to your Salem facility."

"It's always nice to enter a business and be treated with professionalism and to deal with employees who can answer all questions. "

"Customer service was outstanding. Communication was great. When the truck hadn't been returned by another customer I received a call and staff helped to arrange another time."

"Nicole really sold the unit and she was so friendly and kind. She knew we had a very bad move and she tried so hard to please us and she did!"

"The two ladies running store #168 are Awesome!"

"Buildings, parking lot and office are ALWAYS neat and tidy! Even the moving truck is nice and clean! Jessica is ALWAYS pleasant and always goes above and beyond for her customers! I have recommended you guys to friends and family and I will continue to do so in the future!"

"both of the girls who work here are very friendly and accommodating. They should be regarded as highly valued employees. "

"Your workers are very helpful . They help me with all my questions . Thank you so much . "

"None. Everything is fine"

"Everyone, especially the manager, is always extraordinarily kind! Thank you."

"Nicole was great so super helpful and extremely knowledgable. "

"I live 2500 miles away. All of my business was completed over the phone so I never saw the property. i was impressed with the helpful ways that your associates supported my moving/storage needs over the phone. "

"There was a complication with an old storage bin I had in another name. The associate helped me get a new storage bin and account in my correct name. She was very patient and explained procedure very carefully. I was given the best of attention."

"She tried to be as helpful as possible"

"Very much so, Courtesy."

"I am not very good with names but, the ladies are always smiling and happy. I always have a laugh when I am there. They are just great!"

"Jessica and Nichole have been very helpful."

"The associate I talked to was one of the best customer service employees I have encountered. She was genuinely interested in helping me during what can be a very stressful time. She made my experience smooth and easy, all while smiling. Thank you."