A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Salem, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Michael and Chuck at Salem location were AMAZING. Best customer service I've had anywhere in a long time. Courteous, considerate, attentive, fast. And the unit/building were amazing. Clean, exactly what i was looking for, and the associates' demeanor was what i needed to restore my faith in people. Thanks!"
"Chuck and Mike are the best! Customer service has been nothing but great since the first moment I came here with questions. Thanks for everything guys. It’s hard to find good customer service these days. I appreciate good people willing to be as helpful as possible. I’ve never rented a storage unit so this was new for me. Thanks a lot. Djgijoe"
"Alicia was excellent and very helpful getting our unit ready for move in. She explained everything in great detail and answered any and all of mine or my mother's questions or concerns. 😊"
"ABSOLUTELY DISGUSTED!! have been renting from them since august !! EXTREMELY OVER PRICED FOR THE WORST PLACE !! yesterday we received an email rent was increasing to $91 by 2/15.... !! then an email we had to get everything out by 2/13! today charged $166 !!!! CAME IN AND TOOK OUR THINGS OUT AND EVERYTHING WAS SOAKED !! meanwhile the manager and her assistant ?? stood smoked cigarettes and drank coffee ! NO ONe ANSWERS THE PHONE !"
"My employer keeps 2 units here and we've been there for several years, my only complaint is that the elevator seems to go out of service fairly regularly and there is only 1 so that if you are using storage on 2nd floor it pretty much screws up any plans you may have of moving stuff in and out of your space."
"Sonia was very helpful, she answered all my question. Everything was well kept. I will be recommending this place to everyone I know. Thank you. Sonia was very helpful, she answered all my question. Everything was well kept. I will be recommending this place to everyone I know. Thank you."
"Sonia, manager at Life Storage, Salem, MA is a good as it gets! She is professional, accommodating and caring - great combination! She's a star - and will definitely recommend Life Storage because of her!"
"Walked in just to ask a few questions about a unit and I spoke to the manager she was so negligible she gave me a tour of the property sold what an amazing person keep up the good work highly recommended"
"I visited the Salem location after some hesitation for getting a storage unit. I walked in with a lot of questions and was not sure if I would get all of my answers. I met Nick and Sonia and by the end of the process I was amazed with their help. Not only did they answer any questions, they were both very professional and courteous. Because of how spectacular Nick and Sonia were, I will be back to this location! I cannot say enough good things about these two."
"I am very pleased with their service when I needed it right away. Is clean, spacious and the staff is very helpful n Sonia very kind an attentive! Thank you all"
"Hi I've been a customer for some time love the service sonia was nice and was a great help to us u would definitely recommend this service to family and friends great day to all"
"What a great team the Associate shoulder me the unit and the manager did the paperwork and explained everything to me from the free truck to the move-in what an experience it was amazing thumbs up to life storage and their team"
"I have been customer since 2013. Excellent service. The manager and employees in the office have been always extremely helpful and Im very pleased with the business."
"my stay with Life Storage was beyond expectations every time i went to the office the staff had a smile and were friendly, the buildings and property were always neat and clean, i have already recommended to several people i know to use Life Storage in Salem MA anytime they need extra storage
"
"I cannot say enough about Stephanie and Heather (covering from Methuen). They were so helpful, got back to me when I called and left a message, took care of any concerns or questions we had. Wonderful people to work with!! I will be back next year to store my car.. and every year after as long as a spot is open!! 5+ Stars all around!! THANK YOU!!! "
"While I hope to never need to place my enire home in a storage unit again, if I ever need to - I hope Jessica is there to take care of me. She delivered by far the best customer service I have ever experience in any busines. Uncle Bob's [Life Storage] corporate office should be utilizing her in a higher capacity or someon might recruit her to another company - like mine! "
"broken elevator was told to me when I purchased the unit---but 1 week after when I arrived to use the unit -Elevator still not working ? very difficult moving items with no working elevator. "
"I've been using Uncle Bob's as a storage facility for over 5 years now. My only dislike is that I never get discounts for longevity. However, the customer service that I've received in both the past and present has made me trust and appreciate the employees at the Salem, MA facility. That, in itself, has been wonderfully invaluable."
"You met my expectations and even more when u advised me that there was an issue with my space and how your staff promptly move me to another space and how generous everyone were in helping me with everything"
"I cannot say enough about Jessica, the Office Manager. Helpful, courteous, informative, accommodating,an absolute pleasure to work with!
The facilities are well maintained and easy to access."
"Jessica and Nicole are absolutely wonderful. They are extremely professional in all aspects. They have gone above and beyond for me, and have guaranteed that I will continue to be a customer at Uncle Bob's as long as I have any Storage needs. They are truly in the right place, possessing tactful and exemplary communication skills working with people, and are an asset to your Salem facility."
"Customer service was outstanding. Communication was great. When the truck hadn't been returned by another customer I received a call and staff helped to arrange another time."
"Buildings, parking lot and office are ALWAYS neat and tidy! Even the moving truck is nice and clean! Jessica is ALWAYS pleasant and always goes above and beyond for her customers! I have recommended you guys to friends and family and I will continue to do so in the future!"
"I live 2500 miles away. All of my business was completed over the phone so I never saw the property. i was impressed with the helpful ways that your associates supported my moving/storage needs over the phone. "
"There was a complication with an old storage bin I had in another name. The associate helped me get a new storage bin and account in my correct name. She was very patient and explained procedure very carefully. I was given the best of attention."
"The associate I talked to was one of the best customer service employees I have encountered. She was genuinely interested in helping me during what can be a very stressful time. She made my experience smooth and easy, all while smiling. Thank you."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Boston, Salem and Saugus
Our self storage facility on Highland Avenue is located southeast of the Yankee Division Hwy, between Clark St and Wyman Ave, near McGrath Park. Click here for directions to this Life Storage.
At Life Storage Facility #168, we offer great property security systems and clean, affordable storage units to rent for the residents of Saugus, Lynn, Swampscott, and other neighborhoods in Salem, MA. Call us with questions, reserve online, or click here to compare other storage units in Boston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental