Storage Units near Baltimore in Windsor Mill, MD, 21244

"She's the BEST!!!!"

"The customer service was excellent"

"Ms. Delane is the absolute best, her costumer service is unmatched 🥰 easy to rent and easy to switch units"

"Not sure how this place averages 4.9 in reviews but since most are about "Mrs. Pretty" I can see why. This is all added fluff and takes away from the fact that the rates will change after two months ($15 difference), opposite from what the rental agreement states and they never are open on time to accept phone calls. In terms of operations and transparency there is nothing pretty about it and falls way below the mark compared to other storage locations."

"Awesome customer service and great staff"

"Quick in and out to set up a new unit. Thank you Delane."

"It's a very clean storage facility. The same way I brought my things to be stored, is the same way I left with my things in good condition. The staff was friendly and very professional."

"Super friendly and a pleasure to interact with."

"Great experience,"

"Provided Excellent and Professional Customer Service While Establishing and Setting Up a New Rental Lease Agreement."

"Thank you Delane, you were super helpful and very friendly with moveout procedures."

"Miss Delane is hilarious, she was of great help and entertaining too 🤣"

"Great customer service. Would definitely recommend"

"Excellent customer service."

"I am the delivery person for this business. I can honestly say that whenever I go inside. I am always greeted by Mrs. Pretty. She is an awesome lady. If I ever needed to rent a storage unit. I would go there just because of her."

"Ms Pretty was so professional and courteous. A very pleasant experience."

"Professional, courteous, and friendly attitudes and atmosphere. Very clean facility. Beautiful people and smiles. I love it."

"Quick service! My go to for storage!"

"The property looks amazing. Will stop in for a siete visit"

"Very friendly and informative service"

"Customer service at this place is great. Ms. Lane was very helpful and knowledgeable about the amount of space i should rent based off the items I told her I was,trying to store. Clean and safe environment too."

"Great Service !"

"Good service"

"Came in today with my daughter and Mrs pretty was very helpful . She even helped me with a discount. At first I left because I wasn’t sure if I was going to use this storage company . But now I’m glad I did come back thanks to her. :) she was the best."

"I hope I'm spelling her name right? Takera did a wonderful job resolving an issue with the special that I was promised. I am happy so far being at life storage."

"Ms. Delane Pretty was awesome!! Detail oriented, sweet and knowledgeable."

"The associate was very very pleasant and efficient! Process was quick and painless. I’m glad I chose this company for my storage :)"

"Staff makes me feel like family every time I came in for the last two years!"

"Outside in the rain! Ms. D is a blessing."

"Drove past and the property looks great."

"Awesome location"

"Wonderful employees"

"Great service from Windsor mill location"

"Excellent and prompt service."

"The personnel are friendly and helpful. I also felt the items in storage were very safe as Baltimore County Fire Department is next store! I would recommend Life Storage on Windsor Mill to my friends."

"Ms Purdy is the best! She is so helpful and knowledgeable:)"

"Delane provided great service."

"Nice place good customers relationship, I love u guys keep up the good work ........stay safe"

"AND1 add another star for Mrs.Pretty!"

"This Storage facility provides the highest level of customer service. Mrs. Pretty is the most excellent manager of this or any other facility. She is 100% professional while also exhibiting great care, accommodation, helpfulness, and kindness. She has solutions to many problems that customers develop, and her assistance is invaluable. Thank you, Mrs. Pretty!"

"Very clean, & properly directed"

"Ms. Delane was extremely helpful and detailed oriented. Friendly and courteous. I will recommend to family and friends."

"Great service...."

"The unit met all of our needs. Rental rates were fair."

"Just got my storage today and let me tell you Lane “store manager” made this process so smooth and less stressful! She was very consistent, sweet, she made sure she went over everything step by step in the freezing cold before I left & let me not forget to mention it was close to closing time and you’ll j ow how nasty people are when you come in their establishment right before closing but NOPE not Ms.Lane she welcome us with open arms! She’s definitely someone you would love to have on your team"

"Excellent customer service from Lane every time I see her she makes me feel like I’m at home ❤️"

"Great place to store your extra stuff and Mrs Lane was extremely nice and knew exactly what I might need for my storage needs."

"The property Manager Ms Delane Pretty is extremely kind and Nice person! Very helpful and knows her job very well!"

"Been at this facility for many yrs. Feel very secure with there security system watching over my space. Customer service is outstanding always attentive to my needs. Every time I enter this facility the atmosphere is so clean and inviting. Thanks for so much positive energy."

"This places is very helpful and have great customer service. They are always willing to work with you as well. Amazing teamwork!!"

"Very friendly and nice and clean she was very through definitely would refer people"

"This was a great experience. And customer service was excellent."

"Ms. Delane was such a help, she explained everything throughly and was super kind. Love her!!!"

"Great service. Easy to access."

"Great customer service from Ms. Pretty, love her, Great location, and Great rates."

"I have been dealing with this company for years I give it a 10 plus"

"My experience with Mrs Pretty was very wonderful and helped me tremendously. I would highly recommend to use in future."

"The belp gives goof customer service"

"Ms.Pretty is amazing...very help and professional. I highly recommend using Life Storage on Windsor Mill Road."

"Good price"

"Property is managed well and clean"

"Visit office for info. Lane was very friendly and pleasant . Place looks very clean . If I decide to store I will come back to Lane"

"Ms. Lane always takes care of me when I come in to the office, she is friendly and always pleasant. I love the unit and the location they keep the grounds clean and safe."

"Very helpful with getting my packages placed in unit upon delivery."

"Good service"

"I passed by the property and the new Life sign looked very attractive..will stop in for a site visit..."

"A sound choice for your storage personal or other storage needs. Fully and easily accessible. At all times consistently secure, exceptionally clean, well-maintained facility, with the support of a genuinely-thoughtful, caring, invested, discerning Prop Mgr. She somehow senses exactly what is needed and goes the distance in extending you that support. The Asst Prop Mgr is reliably hardworking and ensures she keeps informed about her job so as to provide clients their most informed options. No regrets here!"

"Miss Lane is and was very helpful and patient. She is such an awesome manager. Thanks for all your help Miss Lane"

"My family is moving to area so I stopped in office to get information for my family Ms. Lane was so helpful, and the property was nice and clean, with so much going on in the world today I really appreciated Ms. Lane excellent Customer Service."

"I'm a business owner in the area always ride pass the property looks very nice neat and clean stopped pass once before just to ask a few questions employee was very nice and welcoming"

"Excellent service and the manager Ms. Lane, walked me through the entire process making feel that my property will be in hands. A true "Hero" in this time of tremendous need!"

"This is a great location if you need to store your things for a while. I have used them several times over the past years always neat and clean and the customer service is excellent."

"The manager Mrs. Pretty is so very efficient and always serves with a smile! My family have used this storage location for over10 years."

"The property manager Mrs. Pretty is one of the nicest people Ive ever met. She fully explains the process and helps you in any way possible. The storage was clean and well maintained. Will definitely rent again in the future if needed."

"Life Storage has Excellent Customer Service. It Is A Beautiful Facility. I Would Recommend Customers Anytime."

"Sign Drew me in to take a look. Ms. Lane was extremely helpful and friendly. Nice, clean facility."

"Nothin but a pleasant experience with this location."

"Management keeps property clean and neat. Would highly recommend others to consider doing business there."

"Great, friendly, and courteous staff!"

"I visited property for info. Very clean . Manager Lane was very pleasant and gave my helpful information.."

"Wonderful staff at Life Storage; helpful and kind."

"Great place to store your belongings. Staff is great, facility is very clean, and never had a question that wasn't answered in a timely manner."

"Always so helpful"

"Great customer service and conveniency of space within locker units. Close to home and have access 24/7. I definitely recommend using this storage."

"The new sign is nice looking. Looking to rent soon and will stop in."

"Excellent service from staff!"

"From the moment I walked in the door Ms pretty and Ms T treated me as customer and human being. Not as an application This type of customer service is impeccable. Thank you"

"Lane and T were amazing very helpful. I will definitely recommend this life storage solely on the amazing customer service."

"Ms. Lane and Ms.Tiara are the best representatives for your company! They are friendly, kind, patient and helpful! Ms. Lane always went out of her way to help out in any way! What a wonderful person she is!"

"This place is great! Highly recommend it!"

"Outstanding customer service and very clean facility. I never knew storage could be so simple."

"I was only renting a storage unit in between moving from my apartment to my house, a total span of two months and some change, but these guys really took care of me! Starting a lease was extremely easy, AND ending it was even easier. I heard some mixed advice regarding a prorated refund, so I called and they had a request put in for me. Greg on the phone was super helpful. Honestly, I don't think renting a storage unit could have gone any easier. I'd definitely pick this place next time should I ever need a storage unit in the future!"

"Outstanding facility with the most informative managers. Could not ask for better customer service. I will recommend this storage facility to all my family and friends."

"Awesome Service! Lane and Phil are the best. Would recommend to anyone needing a storage facility ="