Self Storage Units near Pinhook Rd and Kaliste Saloom in Lafayette, LA

"I wish it was possible to give a zero star rating due of multiple issues with this site including bug investigation, water leakage and damage inside of the unit, no air-conditioning in an air conditioning unit for over a year. After multiple phone calls and attempts to deal with local management I have gotten nowhere. There are many other life storage options in our area and I recommend choosing any of those as they are under different management."

"Great people"

"The rental rates have gone up 35%. I have more than one unit and I can’t afford this. Too many businesses are being run out of storage units here. Access to my units are often blocked by vehicles and trailers left parked. I’ve had enough. Time to move out."

"Do not use these company if you want your property protected.  They do not care about their customers, nor their facility.  My unit was broken into, due to their negligence --- broken locking mechanism---and they will not fix it nor pay to have my property moved to a secure unit.  Two managers told me "this happens all the time", and "it could take 2 weeks or a year" to get it fixed.  So I pay nearly 300. a month for a safe place to store my property, and will have to continue to pay for an unsecured unit ????!!!!! This is how big corporations treat consumers.  THEY DO NOT CARE AND THEY WILL NOT DO THE RIGHT THING BY YOU. Zero stars, negative stars, exploding stars"

"Very professional and courteous to their customers. I would definitely use them again in the future."

"Two stars because the units are nice and clean but there are NO cameras or any sense of urgency about getting some form of security. Security cameras are not that expensive, and it would bring some peace of mind to the tenants."

"My wife and I needed a storage building to store household items. I traveled to a few storage facilities before findings this particular location. I spoke to Eichelland on the phone and she answered all my questions and set up an appointment for the following day. The next day I traveled to Life Storage and met with Ravon. Ravon showed me a few units and answered all questions I had. Ravon was very pleasant and knowledgeable about this business. I'm very satisfied with my decision to do business with this location."

"Mrs freeman is the best at her work"

"i love it and its very great"

"Great family friendly customer service, fast and helpful staff. Highly recommend"

"Very clean"

"Pleasant and punctual. Very sweet. It also smells nice in their office if you wanted to know. 😁"

"Eichelland Freeman was sweetest she showed almost every space possible without getting agitated with us, she also gave great advice. The best service hands down."

"Great customer service and the best experience."

"Great customer service!!"

"Great customer Service and awesome experience!!"

"Awesome communication skills, very thorough, plus awesome customer service, and very friendly"

"Very helpful and kind!"

"Manger Eichelland Freeman was very very nice and very professional"

"Great storage facility, lots of space options. Awesome specials!!!!!!!"

"This location is great. They have lots of space size options to choose from for all of your storage needs, property is nice and clean, plus the front office staff members are fast friendly and efficient. Thanks"

"I needed 3 units in a pinch. They were able to accommodate me right then and there. The manager on duty was very nice and efficient in getting me taken care of."

"Do Not Rent From This Corporation!! Yes they might be nice at first BUT If you get sick with Covid 19 and down for 4 months. From being a RN- Nurse working on acute covid unit. And get behind a month, The company will Sell your stuff with NO notice in the mail. Or email. Then send your nonpayment to Collection which was Not beyond 6 months. All my children history Gone!! All my Mother's things even our family china cabinet!!😢 I was a custom for Years!! Not some overnight customer. I would have given a negative 5 stars if I could have. Never Store close family items even if you live in a city with no storage on site. Make the room because you could end up like I did, Very Heart broken after my recovery."

"Do Not Rent From This Corporation!! Yes they might be nice at first BUT If you get sick with Covid 19 and down for 4 months.  From being a RN- Nurse working on acute covid unit. And get behind a month, The company will Sell your stuff with NO notice in the mail. Or email.  Then send your nonpayment to Collection which was Not beyond 6 months. All my children history Gone!! All my Mother's things even our family china cabinet!! I was a custom for Years!! Not some overnight customer. I would have given a negative 5 stars if I could have. Never Store close family items even if you live in a city with no storage on site. Make the room because you could end up like I did, Very Heart broken after my recovery."

"Clean facility, Great rates, and staff!!!!!!!"

"Clean facility, great prices, and awesome store manager"

"Ms. Eichelland is great at her job! Great customer service."

"Absolutely wonderful place to rent storage space from. The units are well taken care of and the cost is very cheap! They have a special going on for one month free which is great! Eichelland Freeman is especially awesome at the front desk. She answered all my questions and was very friendly! Would definitely recommend this place over any other storage unit place 100%"

"Eichelland has the best customer service ever! This location is the best storage company I have ever dealt with."

"Very expensive and confusing bc theres two life storages right next to each other with a dealership separating the two. I accidentally paid for my unit number at the wrong store and NEITHER one can seem to find where my $153 dollars went. So reluctantly I paid in cash and am able to finally drive into the open gate. I had to leave for a minute to use the restroom only to find out my gate access code won't allow me back in and its after closing time (even tho I JUST PAID MY BILL IN CASH!)! I STILL HAVENT GOTTEN MY MONEY REFUNDED FOR MY MISTAKE IN PAYING FOR ANOTHER PERSON'S UNIT WITH THE SANE UNIT NUMBER AS MINE ONLY ITS NEXT DOOR. So I try to call the customer care number listed online and it continued to connect me to the store managers number. I tried 6 different number online EACH ONE STILL CONNECTS ME TO THE STORE. Ridiculous! I had so many issues with this place and its over priced. You would be better off using some mom and pop type facilities instead of this chain. Im moving to one as soon as I can, I won't be paying them another cent. Ive had four different units with them at three different locations and I've been burglarized three different time at three separate locations. Im currently dealing with a claim right now from a lafayette location. Im pretty sure there is people living in one of this stores units. And have personally seen people living at the one next doors units a couple years back. They even had a damn dog. Support your local business by using something other then a chain."

"Outlets are out at the one off of kailiste saloom but the units are clean and have no other issues"

"Ms. Eichelland at the front desk is very professional and I felt the positive energy as soon as I came through the door. She helped me pick out a unit perfect for my belonging and made the process very easy. Will store here again and refer."

"Wonderful experience with Eichelland!!! She was very professional and storage space was exactly what we needed!!"

"Facility is clean and staff is nice but since "Life Storage" took over the temperature is always jacked up and the prices are entirely ridiculous!!!!! and they jack them every 6 months to a year, so be aware before storing here! These owners are some money grubbers!"

"Eichelland is the store manager and she is amazing. Always professional and she goes beyond to accommodate the customer! She is an asset to any organization and a blessing to anyone who she makes contact with!"

"Nice and Clean Facility, Lots of options, Great Pricing, and Awesome Staff."

"Great storage facility! I rented here for a month while I was in the process of moving. The office employees were always nice and the storage unit was always accessible. I visited my storage unit about 15 times during the month and each time there were no problems. The rates are about on par with other storage facilities nearby. Highly recommended!"

"Been there several years and have been very satisfied. I still have one unit which I will keep for quite a while."

"Great facility"

"Good rates compared to other storage places."

"Great news Eichelland was wonderful she has my vote"

"Experience of a life storage. Exceptional service great attitude and able to answer all questions of concern with confidence and assurance."