Self Storage Facility near Downtown in Louisville, KY 40202

"So far so good"

"Danielle was so welcoming and helpful. She walked me through all the steps, and took her time explaining the process to me. I so appreciated her help and positive attitude. Thanks Danielle!"

"Danielle and Link made this entire process flawless! I’m glad I met them and in the process rented a great unit."

"She is awesome and very generous and helpful"

"Mrs.Danielle was amazing!"

"Danielle and lea was great"

"Great!!!!"

"Ms. Danielle very informative and patient. You could not ask for a better Rep then Ms Danielle. I will be recommending this storage unit due to service I received. Thanks"

"Holla at Ms Danielle she was a awesome employee an show good customer services an very nice and understanding."

"Very patient with us!"

"She was very professional , even when she was forced to deal with unreasonable customers."

"Danielle was very knowledgeable and great at her job. She is always very attentive when I come to visit"

"Danielle is a very helpful young lady and always gives 10 star plus customer service. She is a wonderful asset to this customer."

"Ms.Brown was so delightful and knowledgeable of everything I wanted to see on my visit. She was polite to other customers as well. I do hope there are vacancies available when I'm ready to store my valuables."

"I think it's a excellent storage unit. It's always clean and JENNIFER is so very sweet and was very helpful."

"Danelle was very polite and was very helpful."

"Life storage on East Market in Louisville Ky help me out a-lot with moving in and out of my storage unit. All the stuff including Danielle and Jennifer we’re nice and pleasant the the process was smooth and easy."

"Ms. Danielle made my experience pleasant and worth while today. It’s my hope that every other staff treats others as she did me."

"The people r very nice n very good"

"Great service and great process. Danielle did a fantastic job."

"Danielle does a tremendous job!"

"Danielle was amazing, she went above and beyond to make my move easier."

"Danille was great and very helpful!"

"Ms danielle was wonderful helped me with my storage moving and all! Very patient!"

"Danielle is amazing. She made the setup process very easy."

"Danielle is wonderful. She helped me get a storage space and she made it a very easy process. Thank you again for everything."

"This place is amazing. And the staff is amazing as. Love Ms Danielle. She is the best❤️"

"Danielle was a wonderful and kind help! She gave me a tour and got me all set helping me get my storage unit and keys! Thank you so kind for your kind help!"

"Danielle gave me great customer service and was very helpful."

"Danielle was so nice and helpful with assisting me with my storage unit. She also took the time to assist me with the time showing me how to enter the storage. She explained the details of the rental agreement and made sure that I understood. Thanks for everything."

"Ladies did a great job"

"Staff is very helpful and courteous."

"Convenient space, great service, friendly staff! 10/10 recommend !"

"Danelle is always attentive & knowledgeable of the storage units and very friendly. Suzette is also amazing."

"Suzanne was wonderful for me today! Great service and accommodations!"

"Beautiful customer service lady Danielle"

"Ms Danielle is a wonderful person she helped me with my storage. She made it easy to move in thanks for everything. I'm recommending all my family and friends"

"Staff is great...knowledgeable and friendly. Easy access even though it is on a fairly busy street in downtown Louisville. Facility is clean. I recommend them highly."

"Danielle is great, she is always very attentive, and helpful when I come to the facility. She is a great asset to this company, and I would recommend everyone to come see her at Life Storage, Market St"

"Lovely staff!"

"Susan is a great great person she is very helpful and very kind she the best tysusan"

"friendly staff, highly recommend to store your belongings at a safe facility, very clean place, great prices"

"Great costumer service"

"Very nice people and patient"

"Suzanne was very wonderful and helpful today, the facility was very clean, she was courteous and fast to open up the bay door. Thank you all for your help."

"Danielle was incredible! She made sure to go over all details with me. She was thorough & transparent for the whole process. Much respect, thank you !!!"

"Danielle and Suzanne are beautiful, outstanding, intelligent young ladies, they are caring and very dedicated to their job. I love this company, and would recommend them to anyone in the market for storage."

"Danielle was great! Great communication and conversation 😊"

"Suzanne was a great help with my questions. She was friendly and very professional and a great assistance."

"Great storage facility, and the staff Danielle and Suzanne are always working very hard to make sure that all the customers are treated fairly. They make sure you have everything you need to store your items securely and without doubt. Thanks ladies for all you do"

"Danielle and Suzanne are truly the best in town. They always have smiles on their faces when interacting with the customers. I would definitely recommend this facility to all people looking for storage."

"Such an easy check in process! Clean, climate controlled building with friendly staff."

"Love Ms. Danielle n Ms. Susie positive ATTITUDE. This place always treats me great n ill always come back"

"Danielle and Suzanne was the best in town when looking for storage. They were the very understanding and knowledgeable"

"Amazing customer service! Danielle Brown was amazing and helped me with everything i needed! She went above and beyond to make sure i had every question answered!"

"Fast, prompt and easy service! Always done with a smile! Store #1058"

"Danielle was absolutely amazing! Not only did she provide excellent costumer service she took the time to find a unit that better fit my needs! Thank you again for the help! The unit is perfect!"

"Danielle did an amazing job. Friendly and informative!"

"The staff (Danielle & Michael) were very professional and knowledgeable. They helped with all my storage needs! Thanks again!"

"Danielle was a huge help. Great to work with!"

"Several Different Sizes, it's clean, so far so good..."

"Danielle has really been i big help and has helped with selecting a storage that is best fit for me."

"Miss Brown is a nice young lady, she is always very attentive."

"Danielle Brown Very helpful and very nice"

"Love the service and great location"

"Danielle was great , very personable and friendly and very through in explaining everything!!"

"I was fortunate enough to have been an employee at this facility. It was a great experience and place to work. I would like to thank Danielle for teaching me how to successfully do the job and I also would like to thank the amazing AM Michael for giving me the opportunity to have been part of LS family. I recommend this storage facility to anyone who needs store their belongings."

"Hello. I just rented a storage unit. Danielle Brown helped me today. Very knowledgeable and patient with me. I will definitely recommend Life Storage and Danielle. Thank you."

"Danielle did a excellent job helping today thanks for her"

"Danielle is amazing. She takes great care of this location and makes sure it is secure. She reached out to me and my emergency contact on a Saturday morning after doing her safety checks to let me know that my unit was unlocked, and even placed a temporary lock on it until I got there. It makes me feel great knowing she is keeping an eye on things."

"Came in to inquire about a storage unit and the clerk lashonda was very helpful. will continue to patronize life storage thanks lashonda and life storage"

"Danielle and LaShonda are very good to me thank you ❤❤❤"

"Danielle is the best! She is always very attentive and welcoming every time I visit this facility. She definitely knows her job, and explains in detail what to expect."

"Danielle was amazing and extremely informative. Great job Danielle!"

"Danielle and LaShonda are both friendly, professional, efficient, and a lot of fun. Life Storage is fortunate to have them as employees. They do a fantastic job!"

"Both LaShonda and Daniele are the most awesome people to work with. It was actually fun setting up our accounts. Peace!!!"

"The staff were friendly and very knowledgeable. They made renting a storage unit easy and enjoyable. The facility was very clean and everything worked and functioned as expected. I'm so glad I decided to rent a storage unit here!!!"

"It's convenient easy it's clean and the people that are really nice."

"Helped me with everything that I needed to move in thanks for the great service. Danielle and Lashonda"

"LOVE Danielle! She was Sooo very helpful. It was a real pleasure, her assisting me. Thank You!"

"Danielle was great and very helpful she really took care of us."

"Best storage facility in the city! Come check it out for yourself! Friendly and knowledgeable staff, great prices, clean facility."

"LaShonda's attitude was a great example of how you treat customers. Very helpful. Great experience"

"She was very helpful and kind. I really enjoyed talking w/her & she made sure I understood everything before I signed. Great customer service."

"It was fast and convenient and I was able to get my stuff in and move on thank you."

"Danielle is amazing. This is a clean and safe place to store your stuff. I highly recommend."

"Danielle is amazing and her kindness is genuine. She went above and beyond to help us move our things into storage and then some! By far the most professional customer service we have had with any storage facility. Thank you, Danielle! - Ahmad & Jessica"

"Management very friendly and knowledgeable"

"I went to life storage and had the best experience, great customer service. If your looking for reasonable storage just ask for Danielle she's got the best prices in the city. She has Great communication skills and very professional."

"They went above and beyond to assure me of what I was getting for my money. They were very friendly and knowledgeable of the services they were providing me. Definitely five star service. Highly recommend this facility."

"Even on Christmas Eve I talked to a very wonderful lady so said she was busy. Despite that, she had to refresh my old brain about how access code was done. Didn't sound stressed but probably was but couldn't tell. Kudos to great staff people! Would highly recommend! 🎄🎁🎀"

"Life storage was perfect for my needs while I was there in Louisville. I will certainly be using your service again soon"

"LaShonda was the best storage experience I've ever had in a storage unit I will definitely recommend this to my friends and I would tell them all to come to lashunda Payton at Life Storage"

"Danielle and LaShonda were a pleasure to work with, they always go above and beyond with the services they provide you. Most def recommend this facility"

"I went to check out the storage (never been to one before) it was very clean and just what I need. But the plus is the great staff. She was very kind and patient with me and all my questions. I felt very assured and safe. Danielle is truly a gem."

"This place is awesome, it is clean, great prices, and secure. Danielle and LaShonda were exceptional, they provide you with all the things you need to get prepared for your move. Highly recommended."

"I went to this facility, it was nice, clean, and the units were readily available. The staff, Danielle and LaShonda were very helpful and knowledgeable of their products, and services. I would definitely recommend this facility to others in the market for storage."

"Excellent and affordable storage within city limits, clean facility and very reliable and helpful customer service when meeting assistant manager Lashonda."

"Could not recommend this Life Storage location more!! Excellent climate controlled facility with great units. Danielle too is without a doubt the best of the best. She was extraordinarily helpful in getting me a reservation for the unit that best fit my needs, very thorough in walking me through the steps to reserve, and extremely friendly. Could not have had a better experience!"

"Dianelle was very helpful and bright spirited."

"I made a great friend at this location she was so helpful and patient made sure I got what I needed for storage her kindness and knowledge about her job and places for lodging and work made me see this company puts thought into who they hire. I hope they know she is not just an asset but a beacon of plain o'l good customer service"

"Very friendly and helpful. Explain everything clearly and made sure I could understand. Danielle Brown I recommend everyone to ask for her assistance in getting any storage space"

"Danielle was very knowledgeable, and friendly, and explained every thing very clearly to us"

"There isn't enough space to type the amount of gratitude I felt when I rented here. I had been in such tough situations all week and almost gave up. My last stop was Life Storage. I CAN ACTUALLY SAY WITH ALL HONESTY, Danielle did a fantastic job! I came in such a panic and Not only was she nice, she also made sure that I understood everything and she was very attentive"

"Danielle was super helpful and knowledgeable about the company and best practices. I’ve been to a few storage units and she made me glad I chose life storage!"

"Danelle, was awesome and a wealth of knowledge, thank you, for your kindness. The Martin's"

"LaShonda was a pleasure to work with, she went above and beyond, and explained all the details of my storage needs."

"Daniel and lashonda Did a wonderful job"

"This place used to have standards as a reputable business when it was extra space storage. Sadly, the new company life storage is more interested in renting out to the most undesirable elements of the city than anything else. Homeless people treat the place like a motel of sorts also. This is September 2021."

"So sweet and helpful."

"Great customer service. Danielle and LaShonda took good care of me and made sure I had everything that I needed and asked for."

"Caution+!!!"

"Danielle went above and beyond to get me what I needed. Had a great impression of the services."

"Danielle was awesome"

"Danielle is phenomenal!!! She took us on a tour of multiple units and was so personable, funny, and so helpful!"

"Nice place to store your belongs. Climate controlled, no contact storage facility"

"Danielle was amazing very friendly and professional"

"Excellent service from Lashanda and Danielle. They are rock stars"

"Lashonda provided great service! Thanks!"

"Clean safe and climate controlled storage works out great"

"Good service. Very good"

"Wonderful service and easy to work with!!!! Definitely happy I choose this place for my storage needs!!!!!"

"Both employees were smoking cigarettes right in front of the entrance so we had to walk through two clouds of smoke to get in."

"The workers were very professional and helping with my moving into the unit would recommend anyone use life storage. Lashonda and Danielle were the example of outstanding customer service their dedication and service is unmatched and should be rewarded handsomely and presented with the highest accolades"

"I really had a wonderful experience here with LaShonda at Life Storage. She knew exactly what I needed."

"Great experience"

"My experience with the women at Life storage was a breath of fresh air. It was fun and relaxing to deal with down to earth homegirls."

"Another storage unit lol."

"The store manager Danielle and assistant manager are awesome. They were very personable and knowledgeable about the services the site offers. I definitely recommend this site for any of your storage needs."

"Danielle and shonda were great n on point very helpful n super nice"

"The front desk ladies were great to work with and very accommodating. They provided us a tour of the facility and made sure it met our needs. They explained everything with great detail, would highly recommend!"

"Awesome ladies at the counter Mrs Tonya and Mrs Danielle"

"Ms Gunn was so nice and helpful that our demands were met right away. We need more of Ms Gunn as customer service representative."

"Mr. Matt was as genuine as can be very patient with me did not mind going over the rules until I understood them door codes and all very helpful we need him a little bit of every were he really likes what he does"

"Ms. Gunn did a great job for us and was very professional."

"Able to retrieve the items we we looking for"

"Ms Tonya was the best great customer service"

"Tim was very helpful I was appreciative of the service provided."

"I have had no bad experience with this place , it's clean no bugs spacious, family friendly there is a new owner named Tim he is awesome with customer service and answered all my questions an everything worked out . He even worked on his birthday. You should store your stuff here"

"Thank you for keeping my gate code the same."

"Under new management Good service !"

"Very good customer service"

"Very nice business and rates. The location was very convenient for me."

"By far one of the best experiences as a customer."

"Came down on a Saturday afternoon hoping to make a quick stop. Bay doors weren't open and no one would answer the phone so I had to circle the block and park. No longer a quick trip. Couldn't find an employee anywhere. Trash visible in the halls. This is the 3rd time since new management that I've been to the unit. It is always dirty looking and the bays have not been open a single time...all during office hours and the hours posted that the bays are accessible. Not happy with the change."

"Tim was very helpful in settings me up with my storage unit"

"Great place to do business"

"Tim the new manager was great to deal with and answered all my questions. It was actually a super positive experience"

"Clean facility with a helpful manager and nice employees."

"The location is awesome and centrally located in downtown. Lee provides excellent customer service. Highly recommended.."

"Lee is a great and knowledgeable person. She is the best!!!"

"Lee helped us out today. She was personable and the experience was one of the best customer service experiences I've had in Louisville. Will come back for sure!"

"Lee was very helpful and accommodating. Great experience."

"Fantastic and friendly service from, Tonya!"

"Amazing customer service. Clean friendly atmosphere."

"#Support #Local Businesses - I have been searching #online for a local and convenient storage unit. Yesterday I walked into Life Storage, met with Lee and as I've done times before asked to see the *Special Priced* unit online. Lee and I talked about the company and it's standards for keeping our property safe and more. She then showed me a few units and allowed me to make my choice. For me renting storage space is more than just a clean and safe unit, it's about the personnel as well. Lee is an asset for Life storage. She has a great personality, knowledgeable and caring. It is a pleasure doing business with you. Thank you Lee! 👏🏽👏🏽"

"Lee was helpful"

"She did a great job thank you so much"

"Lee one of the nice lady I ever met"

"Tonya was wonderful & very helpful. She even helped with being economical. Definitely a great place for good storage."

"Tonya at life storage was awesome 👏"

"My first time renting a storage unit ever the store manager Lee had helped me with everything calmly and efficiently no hidden fees or anything and I really enjoyed the first month free option!!"

"Lee is super nice helped me out and was very nice and patient great customer service. 👑 -KC"

"Friendly and Professional Staff and Nice Facilities. Moved out to a closer Extra Space Storage location but no complaints."

"Excellent place. María Elena was so kind. Very clean and secured."

"Great people to work with! Really good prices!"

"I am new to the area and I was lost. I walked into this establishment and asked for recommendations on food in the area. Brian offered a couple places that sound fantastic that I will try. He was very polite and helped me. If I ever need a storage unit then I know to come here. If he can help me on something I need that doesn’t affect his business then I could only imagine what this place is like for a business. Thank you Brian for your help."

"Brian is always a good dude to talk to on a rough day Thank you Brian for always being nice to me and my brother"

"Great place I love the fact that you have to have a code to get in the building and everything is stored inside in room temperature"

"I love it! 🤩"

"Extra Space Storage deserves 5 out of 5 stars excellent service convenient good price thank you extra storage"

"It works ... Clean and safe and good locale... But let's make it keeps safe around inside and outside"