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Self Storage Units in Chicago, IL

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Customer Reviews - Chicago

We at Life Storage want to maintain the best self storage facilities in Chicago, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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Juliette (Chicago, IL) at Life Storage, Chicago, IL (#550)

"I need a manager to call me right now. I updated my credit card information over the phone and now I am being charged a late fee. The representative will not help me."

August 06, 2020
Sarah (Chicago, IL) at Life Storage, Chicago, IL (#550)

"Raina does an amazing job. She is always friendly, attentive and knowledgeable. She provided stellar service every time I came into the store."

December 23, 2019
Lydell (Chicago, IL) at Life Storage, Chicago, IL (#565)

"Raina has always been very nice and professional. I really appreciate her service and kindness"

November 27, 2019
Charles (Chicago, IL) at Life Storage, Chicago, IL (#467)

"Staff were always engaged and respectful. There usually was only one employee present though, which did occasionally mean wait times."

October 23, 2019
Michael (Chicago, IL) at Life Storage, Chicago, IL (#550)

"Customer service was second to none something that is rare in today's business world Associates at the Addison location should be given a raise and promotions I will always use Life Storage at that location for my storage needs and will pass on this information to everyone I know"

September 27, 2019
Stacy (Chicago, IL) at Life Storage, Chicago, IL (#432)

"The manager at Broadway was always so attentive and able to help and resolve problems. She was a total people person! So professional and could always put a smile on my face. When she explains things it’s so clear and if it isn’t she makes it so clear for you! I wish I could have this level of customer service everywhere!"

September 24, 2019
Chris (CHICAGO, IL) at Life Storage, Chicago, IL (#479)

"In the hectic time that was my move, I just now realized I forgot to follow up and close my account with lifestorage to make sure I didn't get charged after I cleared out the locker. Then I got this email for the customer satisfaction. You guys closed the account for me. That is such a stand up move and I think you are great because of it. Seriously, you have a lot of honor in doing the right thing there so thank you!"

September 23, 2019
Janet (Chicago, IL) at Life Storage, Chicago, IL (#432)

"This was the best experience we've had during stressful times like moving. Everyone was courteous and very helpful.AAAA+ to a great team!"

September 23, 2019
Jessica (Chicago, IL) at Life Storage, Chicago, IL (#479)

"I have been renting from this company for a long time and it would be nice to get promotions for valued customers from time to time"

August 28, 2019
Felicia (Chicago, IL) at Life Storage, Chicago, IL (#558)

"I was treated with respect and like I was family. The office staff especially Kelly was professional and always smiling. Thanks for the service I will recommended LifeStorage to anyone."

August 23, 2019
margarita (elmwood park, IL) at Life Storage, Chicago, IL (#558)

"Very knowledgeable associate"

August 17, 2019
Gloria (Chicago, IL) at Life Storage, Chicago, IL (#558)

"Kelly at Store #558, was exceptionally helpful. She was very knowledgeable, courteous, very very helpful, and was very thorough. She made me feel very comfortable about storing my items at this location. My experience with Kelly was very pleasant and I am very satisfied and confident that this was a good match and choice for me at this time. I was also impressed with the locations cleanliness."

August 15, 2019
Kayla (Homewood, IL) at Life Storage, Chicago, IL (#467)

"Lawrence and Bennie were very helpful and professional. I have had great experiences thus far! Very happy!"

July 30, 2019
Debbie (CHicago, IL) at Life Storage, Chicago, IL (#432)

"We were very happy with Life Storage. The only reason we moved out is because we moved 1,000 miles away and now have home with plenty of storage. :)"

July 23, 2019
Lisa (Chicago, IL) at Life Storage, Chicago, IL (#552)

"Expectations were met, very courteous"

July 01, 2019
Minelli (Chicago, IL) at Life Storage, Chicago, IL (#558)

"Kelly and Justo have made my experience at Life Storage worry and stress free. They are both so knowledgeable about the units and products at their location. They are always available and take the time to know all the customers they interact with and answer all their questions. It's always a pleasure to work with them."

June 10, 2019

FAQ

Should I rent climate controlled storage in Chicago?

With cold winters and occasionally hot summers in Chicago, we recommend climate controlled storage units to help protect your belongings over time. 43 of our stores offer climate controlled storage units near Chicago.

Does Life Storage offer moving services?

Life Storage does not offer moving services in Chicago. However, 43 of our stores offer moving van or truck rental near Chicago to help you get your belongings to and from your storage unit. You'll get a great deal too! New customers are eligible for a Free Truck Rental when you rent a self storage unit at Life Storage.

What is the advantage of self storage with drive-up access?

If you need to frequently move items in and out of your storage space, drive-up access is the most convenient space for you. You can drive your vehicle next to the space and load or unload. 33 of our stores offer drive-up accessible storage units near Chicago.

How much do self storage units cost in Chicago?

Our self storage units range start at $9.00 and currently average $132.21 per month at our locations near Chicago. Be sure to check each store in the nearby areas for the rental prices we offer. The prices can vary from store to store and you may find a great price not too far away. Our minimum rental is for one month. These spaces range in size from 6 sq. ft. to 600 sq. ft., and come in a variety of climate and accessibility types. Look for a great move-in offer! Our spaces often have a special discount for new customers. Spaces with a special offer will be marked with the discount you'll receive. Matteson, IL starting at $9 per month: starting at $9 per mo. Lombard, IL starting at $19 per month: starting at $19 per mo. Lindenhurst, IL starting at $26 per month: starting at $26 per mo. Libertyville, IL starting at $27 per month: starting at $27 per mo. Aurora, IL starting at $31 per month: starting at $31 per mo. Arlington Heights, IL starting at $34 per month: starting at $34 per mo.