Self Storage Units in Chicago, IL

"I need a manager to call me right now. I updated my credit card information over the phone and now I am being charged a late fee. The representative will not help me."

"Raina does an amazing job. She is always friendly, attentive and knowledgeable. She provided stellar service every time I came into the store."

"Raina has always been very nice and professional. I really appreciate her service and kindness"

"Staff were always engaged and respectful. There usually was only one employee present though, which did occasionally mean wait times."

"Customer service was second to none something that is rare in today's business world Associates at the Addison location should be given a raise and promotions I will always use Life Storage at that location for my storage needs and will pass on this information to everyone I know"

"The manager at Broadway was always so attentive and able to help and resolve problems. She was a total people person! So professional and could always put a smile on my face. When she explains things it’s so clear and if it isn’t she makes it so clear for you! I wish I could have this level of customer service everywhere!"

"In the hectic time that was my move, I just now realized I forgot to follow up and close my account with lifestorage to make sure I didn't get charged after I cleared out the locker. Then I got this email for the customer satisfaction. You guys closed the account for me. That is such a stand up move and I think you are great because of it. Seriously, you have a lot of honor in doing the right thing there so thank you!"

"This was the best experience we've had during stressful times like moving. Everyone was courteous and very helpful.AAAA+ to a great team!"

"I have been renting from this company for a long time and it would be nice to get promotions for valued customers from time to time"

"I was treated with respect and like I was family. The office staff especially Kelly was professional and always smiling. Thanks for the service I will recommended LifeStorage to anyone."

"Very knowledgeable associate"

"Kelly at Store #558, was exceptionally helpful. She was very knowledgeable, courteous, very very helpful, and was very thorough. She made me feel very comfortable about storing my items at this location. My experience with Kelly was very pleasant and I am very satisfied and confident that this was a good match and choice for me at this time. I was also impressed with the locations cleanliness."

"Lawrence and Bennie were very helpful and professional. I have had great experiences thus far! Very happy!"

"We were very happy with Life Storage. The only reason we moved out is because we moved 1,000 miles away and now have home with plenty of storage. :)"

"Expectations were met, very courteous"

"Kelly and Justo have made my experience at Life Storage worry and stress free. They are both so knowledgeable about the units and products at their location. They are always available and take the time to know all the customers they interact with and answer all their questions. It's always a pleasure to work with them."