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Self Storage Units in Chicago, IL

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Customer Reviews - Chicago

We at Life Storage want to maintain the best self storage facilities in Chicago, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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Denise (Chicago, IL) at Life Storage, Chicago, IL (#551)

"I would store here again and again. For almost 2 years, ALL of my items were safe and secure. I was even shocked myself because I never did a self-check over those 2 years. Excellent Service!!!"

December 23, 2019
Lydell (Chicago, IL) at Life Storage, Chicago, IL (#565)

"Raina has always been very nice and professional. I really appreciate her service and kindness"

November 27, 2019
Charles (Chicago, IL) at Life Storage, Chicago, IL (#467)

"Staff were always engaged and respectful. There usually was only one employee present though, which did occasionally mean wait times."

October 23, 2019
Laura (Chicago, IL) at Life Storage, Chicago, IL (#551)

"I was very pleased overall but my only complaint is that the entry codes were not working for a WEEK, causing me challenges to enter my unit when I was trying to move out. I find it hard to believe that the codes were down for that long; it should have been fixed much sooner."

August 23, 2019
Kayla (Homewood, IL) at Life Storage, Chicago, IL (#467)

"Lawrence and Bennie were very helpful and professional. I have had great experiences thus far! Very happy!"

July 30, 2019
Richard (Chicago, IL) at Life Storage, Chicago, IL (#426)

"Carol the manager of Life Storage # 426 in Chicago Illinois, is very professional. She is friendly and informative and duing the last 2 years always willing to answer questions and give assistance.. 2 other office staff I have met there were also cooperative freindly and do a great job"

May 17, 2019
Yvette (Chicago, IL) at Life Storage, Chicago, IL (#551)

"It was the est customer service"

April 01, 2019
Andrea (Chicago, IL) at Life Storage, Chicago, IL (#425)

"Considering this work can be considered mundane and transactional, the staff was always helpful and engaged. They made every interaction pleasant and enjoyable. Special thanks to Angela."

February 25, 2019
Darrell (Chicago, IL) at Life Storage, Chicago, IL (#425)

"They did a great job helping me out in my time of need"

February 17, 2019
Alejandro (Chicago, IL) at Life Storage, Chicago, IL (#425)

"You guys were great. thanks."

January 23, 2019
Stephanie (Frankfort, IL) at Life Storage, Chicago, IL (#551)

"Service agent and the front door was incredibly helpful and kind. I wish I remembered her name but she works at your S State Street Chicago location. The facility was clean and tidy."

January 18, 2019
Nancy (Chicago, IL) at Life Storage, Chicago, IL (#425)

"Ray and Angela were both fantastic at the 345 N. Western, Chicago, Illinois facility. They were always extremely helpful, kind, and friendly. I thought they did an excellent job! They should be commended for their great work!"

January 09, 2019
Lydell (Chicago, IL) at Life Storage, Chicago, IL (#565)

"Very pleased in all aspects of my experience! Especially associate Raina!!!"

November 23, 2018
Joseph (Evergreen Park, IL) at Life Storage, Chicago, IL (#551)

"Great people working there"

November 23, 2018
Anonymous (Chicago, IL) at Life Storage, Chicago, IL (#425)

"Hello Reynaldo & Angela, I am writing to thank you and your team for creating a self storage environment which deserves to be modeled as a template for excellent customer service in today's self-storage industry. A few months ago my business partner and I made the decision to relocate our business operations to Chicago from a rural market. The trade off for us was loosing the cost effective real estate and that sense of personal security and ease of access with having a self-owned facility for equipment storage etc. Throughout this transition we've priced out and tried other competitors in the space that provided comparable benefits and was able to offer that personal sense of security of an on-site facility. This is when I walked into your branch and your team brought it all together for us. It's an experience that words cannot truly describe but if were to attempt to, it was walking in and feeling a welcoming greeting from you, it was being treated like my business was your..."

November 19, 2018
Barbara (Chicago, IL) at Life Storage, Chicago, IL (#565)


November 08, 2018


Should I rent climate controlled storage in Chicago?

With cold winters and occasionally hot summers in Chicago, we recommend climate controlled storage units to help protect your belongings over time. 43 of our stores offer climate controlled storage units near Chicago.

Does Life Storage offer moving services?

Life Storage does not offer moving services in Chicago. However, 43 of our stores offer moving van or truck rental near Chicago to help you get your belongings to and from your storage unit. You'll get a great deal too! New customers are eligible for a Free Truck Rental when you rent a self storage unit at Life Storage.

What is the advantage of self storage with drive-up access?

If you need to frequently move items in and out of your storage space, drive-up access is the most convenient space for you. You can drive your vehicle next to the space and load or unload. 33 of our stores offer drive-up accessible storage units near Chicago.

How much do self storage units cost in Chicago?

Our self storage units range start at $9.00 and currently average $130.50 per month at our locations near Chicago. Be sure to check each store in the nearby areas for the rental prices we offer. The prices can vary from store to store and you may find a great price not too far away. Our minimum rental is for one month. These spaces range in size from 6 sq. ft. to 600 sq. ft., and come in a variety of climate and accessibility types. Look for a great move-in offer! Our spaces often have a special discount for new customers. Spaces with a special offer will be marked with the discount you'll receive. Matteson, IL starting at $9 per month: starting at $9 per mo. Lake Zurich, IL starting at $18 per month: starting at $18 per mo. Lombard, IL starting at $19 per month: starting at $19 per mo. Lindenhurst, IL starting at $26 per month: starting at $26 per mo. Libertyville, IL starting at $27 per month: starting at $27 per mo. Arlington Heights, IL starting at $34 per month: starting at $34 per mo.