Customer Reviews - Life Storage #570, La Grange
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We at Life Storage want to maintain the best storage facilities in La Grange, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in La Grange (#570)
4.95 out of 5
based on 38 of our most recent Reviews
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- Amanda from Brookfield, IL
5.0 out of 5
"The units and office were extremely clean. Peter provided exemplary customer service."
June 23, 2019
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- LaVonde from La Grange Park, IL
5.0 out of 5
"This team was awesome. Ready to help in any way they could and they did I'm So Satisfied with the time that I spent renting and I will definitely return"
April 25, 2019
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- William from La Grange, IL
5.0 out of 5
"Great experience and I have already recommended to friends ."
March 23, 2019
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5.0 out of 5
"The employees of this location are awesome, especially Annie who takes her customers needs very seriously and helps them any way she can!!!"
December 14, 2018
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5.0 out of 5
"So professional! I felt the attendant on duty was genuinely interested in caring for customers. The place is spotless. I felt completely comfortable leaving all of my earthly possessions in storage. What a great experience. Thank you so much."
November 23, 2018
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5.0 out of 5
"The use of the van was awesome idea,but if not used a discount should be applied to bill."
November 23, 2018
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- Christianne from Western Springs, IL
5.0 out of 5
"Annie is the best! Anytime I have a question or request she always makes sure it gets done immediately. I love having Life Storage as my storage facility. Thanks."
June 18, 2018
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- Maria from La Grange Park, IL
5.0 out of 5
"Annie and Leonard not only did the job, they did it well, and they were pleasant to be around and tremendously courteous . Thank you both."
May 05, 2018
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- Anonymous from La Grange, IL
5.0 out of 5
"Associates are always friendly, attentive and professional. Please doing business with Life Storage!"
May 02, 2018
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- Frances from La Grange Park, IL
4.2 out of 5
"Service is always efficient and friendly.
We store our motor home on your lot. Because all pavement markings are for cars/trucks, we have to rent 2 spaces which makes our rental rather pricey. I wonder if some of the spaces were lined for oversized RVs whether space could be used more efficiently and our cost would not be so high.
We appreciate the service and convenience of your facility."
May 02, 2018
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5.0 out of 5
"The entire process to rent a new storage unit was very easy. The representative was very efficient, considerate, knowledgeable, and personable. The unit was in very good condition and in a good location."
April 29, 2018
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- William from Western Springs, IL
5.0 out of 5
"Annie provided excellent customer service and the facility is very clean. The prices are reasonable and the location is ideal."
April 11, 2018
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5.0 out of 5
"Fabulous and Annie treats us like family??????!
We tried many other storage companies before this one, and none of them compared!"
April 11, 2018
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- Ronald from Green Cove Springs, FL
4.6 out of 5
"Feel lucky to have discovered this storage facility. Particularly appreciate enclosed area for loading and unloading. Wish all Life Storage facilities had that!"
March 27, 2018
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- Michelle from Chicago, IL
5.0 out of 5
"I am very satisfied with everything. The best customer service.
"
January 27, 2018
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- Jonas from Brookfield, IL
5.0 out of 5
"Annie and Leo do a great job of making one feel welcomed and addressing concerns as quickly as possible. "
January 12, 2018
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5.0 out of 5
"Annie was just the best! The service was above and beyond. I had a unit for business purposes and when UPS packages came she put them in my unit for me! When I would ship out cases she would watch them in the lobby until UPS came to pickup. She was always friendly and caring. "
January 09, 2018
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- Charles from La Grange, IL
4.9 out of 5
"I was very happy with my stay ,staff was very courteous and helpful"
December 23, 2017
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4.8 out of 5
" I was with my friend looking for storage places, and I have to say Annie and Leo really know their stuff. Much more informative than other places I have looked at."
December 12, 2017
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- Elizabeth from South Haven, MI
4.8 out of 5
"Annie is amazing and I feel. Dry comfortable with my possessions in storage and coming and going as needed."
November 29, 2017
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- The from Western Springs, IL
5.0 out of 5
"Annie and Leo at LS Lagrange Illinois are the best,always a smile and willingness to help! Thanks guys!"
November 28, 2017
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5.0 out of 5
"Annie is the BEST!!!!! She made us feel like life long friends!"
November 20, 2017
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- Leigh Ann from West Chester, NA
4.8 out of 5
"Very helpful and accommodating when I needed to change the size of my storage unit."
September 23, 2017
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- Lloyd from La Grange Park, IL
5.0 out of 5
"Annie was very helpful, informative and didn't try to upsell me to a larger unit than needed"
September 06, 2017
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- Frank from La Grange Park, IL
5.0 out of 5
"everything went smoothly and the manager was friendly and knew her stuff. we were pleased with the help and the location is great.
"
August 26, 2017
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- Stephen from Brookfield, IL
5.0 out of 5
"Some of the moving carts need to be repaired and were wobbly . The use of the moving van was a great benefit. I would come back in the future."
August 23, 2017
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- Kimberly from North Riverside, IL
5.0 out of 5
"Reasonable price, clean facility, easy to access my unit and facility is conveniently located"
July 31, 2017
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5.0 out of 5
"Friendly, courteous service that was efficient and well handled."
July 30, 2017
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5.0 out of 5
"The whole process was great. Annie really knows her stuff and solved my storage problem. Awesome experience!"
July 27, 2017
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- Susan from Burr Ridge, IL
5.0 out of 5
"everything went smoothly and quickly to get set up."
May 25, 2017
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- Heather from Brookfield, IL
5.0 out of 5
" Annie is the reason we choose life storage. After viewing several storage facilities in the areas, we went with life storage because of Annie and how she accommodates all customers. She is an asset to your Lagrange location. "
May 17, 2017
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- Eileen from La Grange, IL
5.0 out of 5
"Marie at the desk is excellant. She was patient and very helpful. The facility is clean and bright whenever I'm there "
May 08, 2017
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5.0 out of 5
"Your staff is always courteous and answers any questions I have. You all are prompt, efficient and knowledgeable. The building is well maintained. The lights are always working. Compliments all around."
January 26, 2017
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5.0 out of 5
"I am completely satisfied with my choice to store my things with them."
January 25, 2017
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- Christianne from Western Springs, IL
5.0 out of 5
"It is always a pleasant experience when I go over to my storage unit. Annie is wonderful: Friendly and informative. I like going there."
December 13, 2016
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- Mary Jane from La Grange, IL
5.0 out of 5
"Friendly, efficient, & informative. Very clean facility. I would definitely use again and refer friends!"
October 25, 2016
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- Claudia from Singapore, REP
5.0 out of 5
"The person who helped me in the office was so friendly and informative, it made the entire process much simpler and easier than I'd anticipated."
October 25, 2016
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- Janice from La Grange Park, IL
5.0 out of 5
"Annie at the LaGrange Park facility is great. Always cheerful, very knowledgeable and helpful. She is an asset to your company!"
October 01, 2016
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