Self Storage Units near Chicago in Barrington, IL, 60010

"The experience here was top notch and I can’t say enough about Cassia and her customer service. Facilities were well maintained and the staff was welcoming, looking forward to utilizing LS again in the future."

"Getting signed up and into this place was a form of torture. Apparently they can’t afford to staff this place so you have to sign up with someone on the phone. They are supposed to send you a QR code for access but they don’t, they tell you to show your if Tina manager who does not exist since they can’t afford staff. They then tell you to go to Kiosk in lobby which is right next to doors that constantly open and close. The kiosk does not work right and after hitting numerous buttons on screen you end up in a video chat after 4 tries. Then they don’t understand what you are trying to do but eventually they ask to scan your id, but the scanner does not work. You are then trying to show your id on video chat which is insane. Eventually after 30 minutes I get a code for gate. The kiosk is supposed to dispense a lock and the rep eventually figured out lock is in a bag in empty unit. So I go to unit to discover bag with a lock in plastic and find a cheap paper cutter you are supposed to use to cut the plastic on the lock packaging. This was a horrible customer experience. Obviously life storage paid too much for this location and can’t afford staff but they replaced the staff with a technology that is not ready yet since it did not work. Their reps on the phone are essentially helpless"

"Mark was very helpful. Great place for paper shredding!"

"Great place for paper shredding. Mark was friendly!"

"I cannot stress enough how easy Mark is to work with. He is a really pleasant person and very helpful!"

"I am a senior that is downsizing. The whole ordeal is stressful. Mark the Store Manager helped me feel so much better about this transition especially with the move to storage. I have never used storage before and Mark helped it all feel so much better. Ask for Mark when you come here especially if you have not used storage before!"

"Excellent Service! Mark is very helpful!"

"Excellent location and very easy access to my job. I just dropped the papers off and Mark did the rest. Also I had a peace of mind that documents were handled securely."

"Very clean, and the staff was extremely friendly and helpful"

"NOT the Most reliable. They are not always at the location to receive payments. The entranceway is pretty dirty and littered with trash. I find them lacking in the flexibility, you might find with other storage companies."

"Great facility complete with courtesy moving van and plenty of flat bed carts. This location is excellently managed by 4 year veteran, Cassia. Regional manager, Ginger, leads a team that is very accommodating and service oriented. Definitely a 5+ star recommendation in all aspects."

"Clean- desk help very helpful !"

"Mark is awesome! He helped me with my bag for paper shredding and was very polite!"

"Great service in and out fast and easy. Mark was very helpful!"

"Great place for paper shredding Mark was very helpful!"

"Great service! Quick and easy!"

"I love interacting with Cassia, she’s always so friendly and knowledgeable but never pushy about sales of any kind. I really appreciated her telling me about the shredding service! It’s affordable and super easy to just drop off what I need shredded and know that it’ll be taken care of."

"Great place for paper shredding. Mark was super helpful with my boxes. Thanks again for the great service!"

"Mark the Store Manager provided excellent service and made me feel comfortable throughout the process."

"Great place, very clean. Mark the Store Manager was awesome."

"Great paper shredding service Cassia and Mark are great to work with."

"Very happy with the service from Mark the Store MGR The facilities are very clean and well lite Would recommended to everyone"

"Excellent place for paper shredding!"

"DO NOT use this place!!! We arrived from out of town yesterday to empty our storage unit and found damp furniture and furniture blanket covers and mold on our wood furniture. We have had the unit for 5 years. We check on the unit every year and have never encountered a problem until now. The facility staff was not helpful AT ALL!!! They basically told us we are on our own. They offered no assistance and basically told us that they were in no way responsible for what happened to our belongings. They advertise as a Climate Controlled facility but obviously this is not true. Do not use this facility. It is not safe and the building is one big health hazard."

"The manager Mark is great. The Office suites are getting remodeled and i reccomend them to any business looking to have a professional look at a fraction of the big office tower prices."

"Great location, very clean and easy to access! I would highly recommend."

"Great indoor storage space. Great temperature control. Good staff members. Very helpful."

"Great place for paper shredding"

"Cassia luhrsen helped me out very fast. Great experience!"

"Mark was very nice and told me all the information that I needed and was important. I would definitely recommend anyone that needs storage to rent from Mark and his team. It was very neat, clean and organized in the building."

"Great place for paper shredding, super easy & quick! Mark was great help with moving my heavy boxes out of car. Also have office suites, storage units, packing supplies and much more!"

"Great place for paper shredding, super easy & quick! Mark was great help with moving my heavy boxes out of car."

"Highly recommend this storage facility. Moving is usually a pretty awful process and moving into this storage unit was the easiest part of my whole day. The staff made reserving the unit extremely easy and checked in often to see if I had any questions. Finding the unit and unloading was super easy and everything was very clean. A truly great experience!"

"Great for document shredding services! Highly recommended!"

"Mark is very helpful storage manager!"

"They are amazing people here with good hearts. Helped me get in and out. Got my storage space and haven’t had any problems at all!!"

"Great and convenient paper shredding services! Highly recommend! Mark was a pleasure to work with!"

"Great place for shredding services! Mark was awesome to work with!"

"My mother and I recently needed a storage facility. We found Life Storage -1455 Barrington Rd – to be a convenient location for us. Mark, the manager, was very professional, punctual, and quick to understand our storage needs. He had great recommendations. As first-time storage unit renters, he made our rental process easy. The facilities were clean, accessible, secure, with available parking and carts. We would like to thank Mark for his assistance, and highly recommend this location."

"Mark's service is very good, very helpful in answering all my questions and I really like the facility!"

"What a great location next to motorworks with plenty of indoor parking to access my unit."

"Mark the manager is amazing Overall professional and takes great pride I keeping the contents and the renters of the units safe. He was very informative and I would recommend him to anyone!!"

"This was a great facility! Safe, clean, and secure, and Mark is very helpful. Easy load-in. Highly recommended!"

"We enjoyed or time at LifeStorage Barrington.We always had easy ,clean access to our storage unit.Parking garage was easy too. They also had carts available for our use.Did recommend to friends and would use again if needed."

"I was very impressed with Mark Ladd at Life Storage with my boxes of paper to shredded. I would highly recommend this location!"

"Excellent facility. Mark super helpful, highly recommend."

"Mark, Was very informative and helpful allowed my service dog In with me. Very attentive to others that came in and kept his social distancing policies in check which was awesome and didnt disappoint anyone! All was calm transaction and the Expectations were great and super chill."

"In the wake of Covid-19 pandemic, when so many have lost their jobs and are struggling with how they will manage to live, this company refused to waive a 22.00 late fee when our bank verified that they did send the monthly fee on 3.26.20 and LS had not received it yet. Since mail service has been slower during this nations crisis, it is understandable to most human beings that this could happen and perhaps if they wait a couple of days the check shows up?! This place refused to help their customer. My mother either has to pay AGAIN on their website TONIGHT (her bank has already debited her account for their bill-pay, so it's a double payment this month!) or pay a $22 late fee! Landlords are waiving rents, banks are helping with mortgages, and schools are making sure children are getting meals even when schools are not occupied. But, this facility can not waive a late fee as a courtesy and be patient while the entire country tries to get a handle on this new normal! Shame on these people for being such small-minded jerks! Their rates have increased drastically in 2 years. They refuse to allow an elderly customer access to a unit closer to parking when the unit they initially gave her was 2nd floor and furthest corner away and she is unable to walk that far to get things she needs. There were no units available when she first rented. Today, there are many available on all levels, yet they still refuse and said they would have to charge her even MORE each month! Run from this place and go elsewhere, where human beings actually see customers as valuable to their businesses future existence. We are out of here as soon as we can possibly be!"

"Mark was patient and friendly. He even spent extra time with me answering questions. I would definitely recommend him, his people, and this facility."

"We have had 2 storage units since the Barrington store opened for our business and have been very happy. I remember stopping in 6 years ago and a Lead manager Mr. Polizzi helped answer all my questions and he gave me a tour of Barrington life storage and we signed up right away. It was a clean, convenient facility for our doucument storage needs. The loading dock made it very easy to load skids of file boxes in and out. We recently downsized 1 of the 2 spaces and the current managers Mark & Anna have been very helpful in accommodating our needs. If you own any size business and need file storage or have any storage needs. Go to this Barrington location."

"Needed shredding and Life Storage was able to take my papers for a great price. I was able to watch them place everything in a secure location. Highly recommend!"

"Excellent service in a timely manner! Ask for Mark Ladd for amazing service!"

"Great facility. Clean and friendly staff. (Mark!!). I feel safe with security. Carts are a bonus!!! Climate control too. Very pleased!!!"

"Mark was terrific...made sure we had the right size unit....got the paperwork done lightning fast.... was professional and genuinely friendly! I dont leave reviews often but 100% wanted to give credit where credit was due on this one!"

"Excellent service, clean and secure property. Mark Ladd the Store Manager is enthusiastic to help and showed me the perfect unit for my belongings."

"This is best place to store your items. It is clean and well maintained in such a nice neighborhood. I really appreciate all the security cameras and the climate control which preserves my holiday decorations perfectly. The Store Manager is very enthusiastic and he knows the value of good customer service. Go in and ask for Mark Ladd when you go into rent a unit and hell be happy to help you."

"Clean easy in and easy out"

"K BIIIIIIIIIEEEENN"

"This is a clean, well kept facility that is easy to get to and access. It has some of the best prices in the area and Mark was very helpful in selecting the right sized unit."

"Pretty Decent."

"I am a mover and have been to this property a few times. Mark Ladd, the Store Manager introduced himself to me and asked how my day was going. He is really friendly and helped me find a bathroom on the property I wasnt aware of. I like how he seems like he is happy to be here instead of looking like he just wants the day to be over. He is new to the location and really excited to raise the bar even further for his store. I cant wait to come back next time I am moving one of his customers in. A lot of times movers arent even acknowledged but Mark clearly values anyone visiting his store. If I needed storage Id definitely store here."

"Picked this location as had space I needed (or thought I did) at great place. Facility is nice and Ana, who has been the primary person staffing the location, has been great help as I transitioned to storage the last month. Mark- Thanks for your assistance yesterday as well!"

"This property used to be so wonderful, so clean, but the standards of it have gone waaay down. They got this new guy, Mark I think his name is. What a terror. Was nothing but rude to my friend who rents there when he came in to ask questions. And my friend was too scared to write a review for fear of retaliation from this nutter. But I'm not. Hire some quality managment if you want to stay open in such a nice neighborhood."

"The people were ALWAYS helpful, pleasant, and wonderful to deal with."

"Very welcoming. Ana was very helpful and polite. I will definitely be recommending you guys to my family and friends!"

"We've had a storage locker at Life Storage for around 5 years and have found this Barrington facility to be extremely well-maintained, clean, and staffed by outstanding people who bend over backwards to be informative, helpful, and accommodating. In particular, Randall Stanley has made every encounter we've had there a pleasure, and we're very grateful to have him here at our Barrington facility. We would highly recommend this storage facility to anyone seeking a clean, safe, and affordable storage locker run by experts!"

"We have used this storage facility for more than five years, and have been nothing but impressed. It's clean, well-lit, well-maintained, climate controlled, and reasonably priced for the square footage. The facility is highly organized, with offices for lease, a conference room for use, and a cozy place to sit in front of a gas fireplace while enjoying a cup of complimentary coffee. The best part has been the friendly and helpful staff who are always willing to help out with whatever they possibly can. We recently had to downsize to a smaller storage space and Store Manager Randall Stanley bent over backwards to facilitate this move. He offered us options we'd not thought of, and provided a solution on the spot that were a huge relief for us. His friendly attitude, singular efficiency, and outstanding help were beyond what we've experienced in similar situations. We are profoundly grateful for Randall Stanley and thrilled with our Barrington Life Storage facility!"

"Randall was extremely helpful. I enjoyed working with him and still am as I moved up from a 5'x5' to a 5'x10'."

"Very well run. It was very easy to get in and out. There were always carts available to move stuff in and out. I felt the price was very reasonable."

"Randall was fabulous! Total asset to the company!"

"Super nice staff. They store card, wine, boxes... Secure and under 24/7 security. They shred $10 for a huge bin size."

"Friendly and knowledgeable staff, very clean facility!"

"amazing storage location!! Anabel is very helpful and polite!!=M"

"Awesome consumer service! Was my first time ever having to store my stuff and I had a lady by the name Ana help me and she was great. She answered all my questions and made the process so easy. I def recommend them."

"Great friendly service! I waa greeted with a smile. The young lady at the desk was so helpful and polite. I would recommend coming here for storage use."

"Friendly staff very helpful thank you Ana for your help will definitely recommend this facility."

"Was very happy with my experience at this location! I was given all my information on the phone and was very happy with the pricing and environment, I felt very comfortable leaving my belongings in their units. Everyone at the location was very friendly and welcoming, I will be recommending them to everyone I know!"

"This location provides excellent customer service towards the community. Always a great experience as soon as you walk through those doors, very clean and organized!"

"Thanks for the reminders"

"Ana is always awesome and alot of help!"

"Randall Stanley was amazing. He took the time to walk me through my unit and how to access the building. He was very helpful getting me set up and I am excited to move my things in."

"Renting with LifeStorage for the 3rd time now and super happy with the service! We work with Randall Stanley and he provides the best service along with helping you get the most out of what LifeStorage has to offer. Thank you!"

"Randall is always very helpful and remembered my name from the very 1st time I came by after signing up. Great customer service."

"Randall & Gigi are so great to work with. They are both professional, accommodating & go beyond expectations to make sure all is great with my storage experience at LifreStorage in Barrington, IL."

"Great customer service at my location Very friendly personnel Very clean I appreciate being able to leave my items in such a nice facility."

"Randal was very helpful. the facility was clean and efficient."

"Keep doing what your doing and good things will continue to come your way. JEK"

"Don't increase my rent"

"I rented at other storage facilities in IL and other states. This storage facility far surpasses the next best facility I'd dealt with."

"Need handicap parking"

"I was extremely pleased with my experience at Life Storage in Barrington. The staff is professional, friendly and helpful. I would recommend this facility to all who need storage. Thank You!"

"Very profesionl, friendly and knowlegdeable"

"Randall did an outstanding job taking care of me. He was incredibly knowledgable and helpful. I always recommend LifeStorge to anyone in need of storage services. I continue to come back whenever I need a unit."

"I think your staff is great and the facility is well maintained. Every now and then I wish there were a couple more GOOD (larger) carts available. Very disappointed that the free coffee service was eliminated from the front office."

"overall excellent experience"

"Randall is a very attentive and friendly guy. He was a great help. Thank you Randall"

"Fantastic employees... Randell and. Bridget where absolutely wonderful people. Thank you!!!"

"everything has been great...I'm very happy with my storage unit & the help I received from the office. "

"Storage was easy to get to and building was clean."

"A very pleasant atmosphere to maintain an both my office and my storage facility "

"Very helpful information about the facility and all accessible amenities."

"I am more than pleased with this facility. It is clean and well maintained. I feel very safe accessing my space. The staff is professional and friendly. I don't know that there is anything that I would or could improve with this facility."

"I was reluctant to use a third party storage facility, but was really pleased with the cleanliness of the facility. I didn't have any issues with my storage unit. The facilities were clean and well maintained. "

"All of the staff at LifeStorage were a true pleasure to work with and always went above and beyond expectations. I will always highly recommend LifeStorage to everyone I know needing storage space."

"Fine facility but wonderful people working with you"

"Good job."

"Everyone in the office is always friendly and helpful."

"Very expensive; not a long term solution "

"Everything very positive."

"When I moved out, the movers commented on what a nice facility you were and very impressed. I've used a couple of storage facilities before but definitely consider my experience with you the best. "

"We were shown all units we were interested in without being rushed. The facility is immaculate and all the features, such as security, access, bathrooms, music was more than we expected. Susan helped us set up our account and get our unit efficiently and explained everything we needed to know!"

"I've used several storage facilities over the years. This is by far the best I've dealt with. "

"I am impressed with the service and professionalism at your Barrington, Illinois location. Everything was explained and the facilities are clean, secure and accessible. Thanks "

"The staff always remembered me; they seemed to know everyone by name and unit number as they walked through the door. When we needed to down-size space they were readily available, knowledgeable and helpful in helping the transition go seamlessly. I would highly recommend LifeStorage to anyone."

"The whole process of getting a storage unit was made extremely easy with the help of the lady at the front desk. She explained everything thoroughly and was very welcoming. I forget her name ( might be Sue) but she goes out of her way to make everyone there feel welcome. 10 out of 10 would do it again!!"

"I am not aware of any storage facility that is on a par with the Barrington, IL facility. "

"The ladies there are wonderful ! Always helpful, always nice to talk to. They make paying my bill enjoyable."

"The experience was a delight, the manger was kind, helpful, and patient with all my questions."

"Our internet goes down almost daily between 9:45 am and 10:15 am. Sometimes in the afternoon. I trade customer accounts in the stock market. I can not afford to be interrupted. The staff helps however they can. I do not know what the problem is with your wifi BUT PLEASE FIX IT."

"Your facility in Barrington IL was extremely clean and well lit. That is very important us. Also we had no trouble getting any assistance that was needed."

"I have used other storage facilities and was very pleased with the music, cleanliness of all and rest room. I would recommend if anyone asks me about storage."