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Aurora, IL Storage Facilities (3)

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Happy Life Storage Customers

We at Life Storage want to maintain the best storage facilities in Aurora, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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  • Robert (Suger Grove, IL)
    5.0 out of 5

    "Everyone there was polite and courteous and. Helped to straighten out the billing problem that we had due to someone hacking into my bank accounts."

    June 23, 2017
  • Anonymous (Maywood, IL)
    5.0 out of 5

    "Robert was professional, thorough and friendly. He welcomed me to LifeStorage and made me feel like I made the right choice to store my vehicle at the facility."

    April 10, 2017
  • Joseph (Saint Charles, IL)
    4.0 out of 5

    "I appreciated the clean accessible space you provided."

    February 23, 2017
  • Lawrence (Saint Charles, IL)
    4.6 out of 5

    "It was a nice facility that met our needs for the required time."

    October 23, 2016
  • Jeffrey (Saint Charles, IL)
    5.0 out of 5

    "We are very happy with everything about Uncle Bob's [Life Storage]! "

    July 26, 2016
  • Christina (Geneva, IL)
    5.0 out of 5

    "Robert and Laura in the office are the best and are an asset to your company. They always go above and beyond to be helpful and are friendly and professional. After my dad passed away they took the time to help me figure out how best to utilize my spaces and I really appreciated that very much."

    April 24, 2016
  • Jim (St. Charles, IL)
    5.0 out of 5

    "Neat and clean facility."

    April 01, 2016
  • Michelle (Elgin, IL)
    5.0 out of 5

    "I would definitely store there again."

    February 23, 2016
  • Beverley (Geneva, IL)
    5.0 out of 5

    "Excellent service!"

    January 25, 2016
  • Michael (Downers Grove, IL)
    5.0 out of 5

    "The employees are clean, personable and professional. The facilities are clean and in new condition. Thank you"

    November 24, 2015
  • Omar (St. Charles, IL)
    5.0 out of 5

    "Robert and Barbie are the best! "

    May 24, 2017
  • Angela (Saint Charles, IL)
    4.9 out of 5

    "Overall a very positive experience. 3 years there, no complaints!"

    March 23, 2017
  • Bernadette (Oswego, IL)
    5.0 out of 5

    "The employees always remind me my payment is due when I forget..... Thank you"

    February 10, 2017
  • Erlinda (Saint Charles, IL)
    5.0 out of 5

    "Thank you to Robert for being sensitive to my needs and accommodating. I appreciate it very much. "

    September 23, 2016
  • Geralyn (Elburn, IL)
    5.0 out of 5

    "Love the sensor lights and electronic gate. Space is clean an dry. People are friendly and helpful."

    April 26, 2016
  • Frederick (Geneva, IL)
    4.3 out of 5

    "first day today. too soon to determine the overall experience. good so far."

    April 02, 2016
  • Joseph (Carol Stream, IL)
    3.0 out of 5

    "Rates could be better."

    March 25, 2016
  • Audrey (Saint Charles, IL)
    5.0 out of 5

    "Overall super service!!"

    February 23, 2016
  • Brandon (Saint Charles, IL)
    5.0 out of 5

    "The manager and staff at the St.Charless facility go out of their way to make my rental and storage experience top notch. They are caring, compassionate and professional at all times. I would proudly refer my family and friends to this facility!"

    January 08, 2016
  • Liam (saint Charles, IL)
    1.9 out of 5

    "Very poor customer service, within 3 days of being notified my automatic withdrawal didn't go through due to a new card issued, I called in and was told to come in a take care of everything, upon getting on the 6th I was charged a late fee which wasn't told to me over the phone nor was it on the boiling statement I received the day before on the 5th. Had I known there was going to be a late fee even though I called and since it was due to a new card being issued, they would have been more forgiving and understanding. Instead I was treated as if I stupid for not knowing late fees are applied after the 5th. I would have came in same day or paid over the phone if they would have mentioned it when I called or in the statement I received. Very poor customer service, never will use again and will be telling everyone one I know. Thanks. Good thing I'm a local real estate agent and have lived here for 40 years "

    November 06, 2015

Life Storage Near Aurora

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