Self Storage Units near Atlanta in Cumming, GA, 30041

"Jackson and Kim were very helpful and provided an awesome experience! I would definitely recommend seeing either Jackson or Kim!"

"We have had a storage unit here for 5 years, before it was even Life Storage. The facility has always been easy to access and clean. The thing I don’t like is that the price kept increasing every year and there’s nothing we could do about it. We recently went into the office to sort this out and Kim the manager was very helpful and kind and we ended up getting a different unit for cheaper (we will see if the price increases in 6 months though). I didn’t like that we had to purchase a specific Life Storage cylinder lock that was $22 instead of using our own but apparently that is their policy and nothing we can do about it. You have to put in a code to get through the entrance and elevators and there are cameras everywhere so I’m definitely not worried about anyone breaking into our unit. The wheeled carts they provide to move things could use an upgrade though—I feel like the wheels always stick which makes getting around corners annoying. Very minimal issues over the last 5 years so we are happy."

"I’ve been a customer for 4 years and no issues. Recently upgraded to a larger unit. The manager was very helpful and we completed the whole process in 10 minutes!"

"This is an excellent storage unit facility. Their rental process is streamlined and convenient, and their staff is always been pleasant and helpful. I wanted to send a special thank you to Kim for being so very helpful. I highly recommend this business to everyone."

"Good customer service"

"I have been a LOYAL customer at the Ronald Reagan location since July of 2020. I have never been late on a payment and I asked the owner to waive a late fee the day is was due and he said NO. I have had mold issues, water damage etc. and this facility has been a nightmare. When I went to make my payment the owner YAMIR JONES, told me that maybe using auto pay would be helpful in the future. Yeah maybe if I was late!!! I WAS NEVER LATE! He charged me $100 in fees. When I called him to see if he would waive the one time late charges, he refused to do it and was extremely rude and condescending. This is no way to treat customers that have been good and always made their payments on time. This man is a joke and the poorest excuse for a business owner that I have EVER encountered. DO NOT USE THIS STORAGE FACILITY. HE WILL RIP YOU OFF WITH PRICE INCREASES AND IS ALL ABOUT THE MONEY! NO CUSTOMER SERVICE HERE!"

"Be careful when using a storage place.  We've been with life storage for about a year and just received a increase from $204.00 per month to $265.00.  We also just was told they had a sprinkler pipe break due to cold weather which I can understand but they offered no help or assistants either.  They didn't offer to replace the water damage boxes, we were told we had to clean the water out of our space our selves.  We knew if we re-boxed our thing and placed them back on the damp floors we would have a mold issue which they stated was not their issue either so we told them we wanted a different storage area which they gave us but also charged us $255.00 for.  Now we just paid our monthly fee of $265.00 on Dec 13th.  They told my husband it was a transfer fee.  All I can say was thank god my son was home for Christmas from the Marine Corp to help because they were no help what so ever.  Robin H"

"I recently rented a 10’x10’ unit for my move and the experience has been great! Kim was extremely helpful and the facility is very secure with lots of cameras everywhere so I feel my items are very safe and secure. Would recommend!"

"Jackson and Kim have been most helpful in my time needing a storage unit. I needed a last minute upgrade in size. Then later a transfer to a smaller size. They were kind and accommodating for each time I needed help. Thank you!"

"Just rented my third unit here. The staff has been wonderful. Everything was so effortless and easy. I love the location. Very safe and secure. Highly recommended!"

"Empty parking lots"

"I have had nothing but great service from this location. I dealt with Kim and she was very helpful. Great, clean facility."

"Kim was awesome went out of her way to make the experience easy and helpful"

"After my brother told me about the great service here I decided to give it a shot. Kim was great! Great units at a great price!"

"Great facility and excellent service."

"Great all around experience! Kim is always so helpful and Pleasant to deal with!"

"Incredibly kind, knowledgeable and accommodating!"

"Life Storage was a hug help for us during our moving transition. Very happy!"

"Excellent customer service. The manager (I can’t remember her name - I am sorry!) was always so helpful with getting paperwork done and orienting to the space. Very safe and secure. Highly recommend."

"Great customer service. No military discount, disappointed there but rented the unit nonetheless."

"Great facility and great management!! Kim was phenomenal and made the process extremely easy."

"Wow... talking about inviting!! This is how how like to spend my Money 💰 Gladly. Kim was welcoming beyond measure & very specific with even more help she'd offer if Needed. Thank You!!! 😊"

"I had a wonderful experience during my two years renting my storage unit. Life storage has extremely clean storage units. Kim at the office is very extremely helpful."

"Kim and Jackson did a great job we appreciate them so much and we hope that they have wonderful lives and will be a great contribution to the organization"

"Went above and beyond to get me a unit when my house closing fell through. Wonderful!"

"I love Kim!!! She has such a warm heart and very pleasant. I like her very much!!! PLEASE don’t transfer her! 🤩👍"

"Kim provided excellent customer service and made me feel valued. I made the right choice."

"Kim is so on top of everything, helpful and kind. The facility is spotless and well organized, I highly recommend!"

"Cool, clean and pleasant. The only negative is that at 3:30 to 4:30 the parking lot is jammed with tennis mommies picking up their lil darlings from the high school next door. The kids walk 4 abreast and won't move out of the way and the parents don't pay attention or practice common courtesy. It's a struggle to get to the gate!"

"Units are very clean with proper ventilation. The temperature and humidity are controlled. Price is reasonable. The staff are very friendly and answer questions in detail."

"Ms Kim was awesome and super helpful!"

"Excellent Service and Operations. Thr Manager Kim Tredway assisted through each step of the process to ensure we maximized our storage space, stayed on budget, and had everything we needed making our moving transition easy and seamless. Kerry also did a terrific job assisting and helping my wife. Both Kim and Kerry are a great team and go well above and beyond to ensure the storage experience is outstanding. The facility is very clean and well manged!"

"Kerry was very sweat, answered all my questions patiently, the facility was clean and accessible."

"Clean, friendly, safe. Great place to store your business products/samples and more. Highly recommend."

"nice place. easy to get in and out. Kim is very helpful and always with a smile"

"Super clean and very well run!! This is my best experience with self storage companies. The Manager, Kim is professional, helpful and always friendly."

"Kim is the sweetest and most knowledgeable! She was very thorough explaining everything."

"Kim at Life Storage is the most welcoming and happy face you’re gonna meet all day!! Life Storage is blessed to have such a professional employee! Kim is the definition of customer service in an age and time when that no longer exists!!"

"Very friendly staff and super clean facility."

"During my year as a customer at this Life Storage facility, every interaction I had with the facility and the Manager, Kim Tredway was very positive. Her level of customer service is second to none. Most recently, despite my arrival near closing time, she did not hesitate to take the time to help my properly close out my unit, and did it in a very friendly manner. I definitely recommend this Life Storage facility, and hope my next storage experience in my new location can match this experience."

"Kim was just outstanding with her customer service and willingness to help me sort out some issues with my new account."

"Kim was VERY helpful in answering all my questions that I had! 🥰"

"After traveling the United States over a 35 yr career in military aviation, I have had my share of not so good experience. Kim has changed my demeanor due to her excellent customer service and making renting a storage unit from her a smooth transaction. Thank you Kim."

"Friendly staff-Kerry was very knowledgeable"

"I was very impressed with this location. Everything was extremely clean and the employees were very helpful and nice. This will definitely be my go-to storage place from now on."

"Kim is wonderful and helped get a super deal on our unit. Thank you so much!"

"Very friendly and helpful. Kim was very professional."

"Wow,the lady in the office was great!"

"Convenient and spacious."

"Excellent customer service and pricing. thank you"

"Kim was extremely helpful. I managed to pull up to the facility just as it was closing time. My old credit card had expired and she got me back into the system and back on autopay quickly. No fuss and all smiles, 10/10."

"Great customer service. Kim went over and beyond what was asked of her. Would recommend this place to my friends and family. Very clean."

"The best thing that has happened to this location is the manager Kim. She is fantastic and honestly cares and the whole place has been turned around since she came on board. Great place to store with a great staff, Jasmine is super helpful as well. To me this is the best storage facility around; clean, caring, helpful, and great location Thanks Kim for all you do and Jasmine for being so helpful."

"Very friendly service from Kim at the front desk, made getting my storage unit super easy! Thanks!"

"This place is awesome!!!! I have been working with Kim and she has been fantastic. I have been out of town and she has always been very responsive and helpful. Beyond anything I could have expected. Kim has really gone above and beyond to help me. I highly recommend this location for any storage needs you may have."

"Great experience with Kim. Nice and easy to get everything going."

"Kim is awesome and very professional! 2nd time rental outstanding facility. Highly recommended"

"We have rented from life storage for over a year for extra space for business. We stopped in this weekend to find our temperature controlled unit leaking water completely into our unit. When we called to inform them they let us know this was not considered an emergency and they would put a work order in. We called again this morning and they still gave not put in the work order. We pay $400 a month for the unit. They basically just want you money and font care about making things right."

"I had an issue witha faulty lock while at my unit today and Kim Tredway did an outstanding job helping me gwt the situation resolved. This place is fair, clean, and the staff is very helpful... I highly recommend it for all your storage needs!"

"Kim was a very nice lady to deal with, would recommend her to everyone"

"Getting setup with a unit has never been easier! Wonderful clean facility that helps ease the stress during this chaotic time in our lives. Make sure you ask for Kim if you want the best experience out of your new storage unit!"

"KIM WAS FANTASTIC! She made the situation so easy and I feel 100% confident in using Life Storage! The check-in process was seamless! Make sure to ask for Kim!"

"Couldn’t be happier with Life Storage. The facility is new, clean and access to my unit is easy. Kim was great in helping get me setup from the start and made the process super simple!"

"Kim was very helpful and awesome customer service!!"

"Jazmin and Kim are the absolute best!! Always making me feel welcome, they are both so helpful and really make everything as easy as possible. The facility is always clean and feels very secure. This is the place you want to rent extra storage space from!"

"Absolute pleasure. Kim’s the best!"

"Kim was amazing! She was very knowledgeable and able to make everything happen without a headache."

"Kim was great and took care of all our needs. Would definitely recommend Life Storage."

"Awesome! Very friendly!"

"Awesome friendly fast experience. Very professional and understanding"

"It has been a fantastic experience made even better with kim the new manager.. They've earned my business for the foreseeable future!"

"Kim was a wonderful help"

"Super helpful store manager 👌"

"Kim is awesomesauce!"

"Kim at location 647 was extremely pleasant and helpful."

"Excellent service Kim! She explained all I needed to know, was gracious and pleasant. That’s the epitome of Service!!! Thank you!!"

"Kim was super fantastic with assisting me with a unit. Very knowledgeable and super friendly. I highly recommend this facility."

"Kim was very helpful! Very clean facility."

"Friendly and helpful."

"We had 2 storage units here for over 8 months. We called around and picked Life Storage, because of their friendly attitude and good customer service. Every person working there was always so helpful. My only complaint was that the elevator doors close too quickly when loading in carts. But otherwise I highly recommend Life Storage."

"Kim provided fantastic, proficient service. We needed to transfer a unit, update payment which took a bit of time, all while her hectic day was happening around her. Great patience, can do attitude and a smile. Thanks for making our weekend the best!"

"After reviewing several storage facilities, I chose Life because of its flexibility and professionalism. Kim has been a joy to work with and very helpful."

"Great place"

"Very clean facility and the customer service is wonderful! Great experience and we will definitely use them again when we need storage."

"Kim is passionate about her work. Fantastic service. This is a great location. Thank you!!"

"Kim is very sweet! Had us in and out quick! Great service."

"Kim is awesome! She made the process very simple and efficient! Highly Recommended!!"

"Kim went above and beyond helping with my storage needs. I highly recommend this Life storage location."

"Friendly staff"

"Nice friendly staff clean location would recommend anyone"

"Very helpful"

"Great overall experience. Jazmin did a phenomenal job helping me out. I highly recommend if you in need of a storage unit !!"

"Very good experience! The staff is so friendly and helpful."

"Johnta is so polite and has a awesome personality."

"Their prices for their storage units are not fairly priced they don’t treat their clients right and me personally I’m backing out here since possible"

"My experience there was great. Jazmin did a great job helping me"

"Awesome storage facility!!! Love them and will return!!"

"Great prices and well kept up place. Customer service was great too."

"Very helpful people and well clean store."

"The manager in the office was very informative, polite, and helpful. Thank you Mr. Still"

"Came in today with grandparents to rent a u it and my grandmother is a bit hard of hearing and the manager Johnta was very patient and helpful with her. Would highly recommend this place."

"Johnta was such a angel. He helped me out with my account when I was down on my luck and feeling like no one was on my side. Thank you so much"

"The young man in the office was so helpful and patient with me and I thank you for your help sir."

"Clean place, nice and friendly staff. Jazmin and Johnta are amazing!!!"

"I rented the unit online and it was the coolest thing ever. Full contactless. Highly recommend this place."

"Clean. Safe. Climate control storage. Prices are reasonable and plent of carts always availble."

"The manager was super helpful especially when we had to view the space, I have a difficulty getting around, he was super patient and I feel we need more people like Johnta, the store manager, in the world. Thank you so much!!"

"Beautiful facility, super clean. Wish other Storage facilities would look like this."

"Awesome place. Clean and staff is super cool and funny. Johnta is the man!!"

"Came in with my husband Carl to look at some Storage spaces and the manager johnta was so fun to be around he really put our mind at ease. Thank you so much."

"The store manager Johnta was super pleasant and a total fun person to be around he took his time and helped me choose the right space for me and my needs. It's the customer service for me!!❤❤"

"Johnta was very helpful from the moment he called me to confirm my arrival to the moment I left the office. Would highly recommend this place."

"Johnta was very helpful and very patient with all the questions I had. Customer service here is out of the world. Would highly recommend!!"

"Johnt’a helped me very helpful and informed me about all my options."

"This storage location is great. Everyone here has been extremely supportive and gave me lots of peace of mind while storing my belongings there. Jenny, Jazmin, and Johnta are all exceptional managers and customer service professionals. The price was great as well and didnt increase for the year that I was leasing."

"Johnta was cool, price is fair, building kept cool.Thanks"

"Very nice storage unit, cool Temp. Easy to get to."

"Nice and clean. Manager Jenny helpful. Recommend to anyone looking for a decent storage facility."

"Very friendly staff!!!! Office Manager always very kind and helpful."

"Although the customer service at the front desk was very friendly, I can only give two stars due to their pricing policies. We reserved a unit on the web, supposedly with first month free and for $154 thereafter. But when I went to the facility to finalize the agreement, was told that this unit was "excluded" from that deal, because it had outside entry and was on ground floor. Very misleading."

"Half of the reviews on this store go to fake accounts showing that you bought reviews."

"Everything was fantastic."

"I have been here a few months now and Jenny has been awesome. I feel like she remembers me when i call and that's a nice feeling. She had to help me with an auto payment dilemma I had today and she was so professional and nice and caring. This location is TOP NOTCH! The website is easy enough to use as well. CONS- The hallway lights (inside first floor) only stays on for 60 seconds and turn off. That's annoying especially if i am in my unit looking for something and it goes off, i have to go back out and walk down the hallways waving my arms up to get the lights to turn back on but that doesn't take away from the star rating, just wish they would fix the timers."

"Carl is my new best friend. He knows whats up. Promote this dude!!"

"Really great prices. I believe her name is jazmin.. very helpful and great worker."

"The store is very clean. And the workers are very nice. Especially the girl I think her name was jasmine"

"Very nice staff. Jenny and Jazmin helped me find the best size unit for my needs. Great location and reasonably priced!"

"Best people to work with."

"I came in today to get information on a storage unit and Jazmine was amazing she was able to answer all my questions and was very nice and helpful! Will definitely recommend to friends and family!"

"Had a great attitude ; Jazmin was very sweet and helped me with my questions. Will be back pretty soon enjoyed my time."

"Easy breezy just like i it. I reserved my storage online."

"Very nice atmosphere & very welcoming! Will be recommending to my family & friends ! Very kind & helped me out with any questions I had. Btw Jazmin I believe that was her name was such a sweetheart thanks !!!"

"The price on my unit is very reasonable. The location for me is excellent. Staff is always kind. - Randy R"

"Jenny Jackson Store Manager is great. If you need a storage here is the place. The best place of the town and the best manager too."

"This facility is extremely clean and easy to navigate. Jazmine and Jenny were incredibly helpful in helping me decide which size unit I needed and getting me all of the various boxes I needed to store my stuff. Thank you so much for a wonderful experience!"

"Great place!! Very helpful, friendly staff."

"Mrs. Jenny and Jazmin, they're are so nice and helpful in knowing what i need to do to get a unit and what size...>:"