We at Life Storage want to maintain the best storage facilities in Decatur, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"extremely courteous and willing to go above and beyond to make sure i understood my contract and also helped with booking the moving truck for the date and time i needed."
"To Whom It May Concern
This was my first time every putting something in storage. I was very pleased with your company, the cleanliness, the friendliness and the overall was great. Thank you again and if I need to put anything in storage again, you'll be the first. Thank you, Selma"
"Ms. Maxine is a wonderful and caring manager at Life Storage. I am so proud of her hard work and dedication to her job as well as her customers. She deserves a raise. The manager of the year award and trainer of new employees
all other employee bonus packages that the company offers. She is appreciated for all of her hard work for the company and clients."
"This is the second time I utilize the facility in Decatur,GA. on Candler Rd. Ms. Maxine and other employee’s at the facility were extremely helpful and curtious. Thank you.
James B"
"My experience with Uncle Bob's storage and now life storage are great.. Always greeted by Ms.Maxine who is always pleasent and professional.some turn over though out the months I rented but it was always good to know that at least she would be There.The area is a bit rough but she keeps the customers feeling safe."
"The Store manager Felix was so helpful anything i am in the store. I always smile and happy anytime i walk into uncle bob's on candler rd. Felix Thanks you very much."
"I received outstanding service from Felix whom i had spoken to a number of times by phone. He helped me deal with a number of issues.
James provided me with some proactive guidance in managing my account. and spent a lot of time making sure all my needs were met.
Great team and a pleasure doing business with Uncle Bob's [Life Storage]
"
"Process was explained fully. Answered all questions and most importantly, provided a moving truck to move my belongings free of charge. Truly a one-stop-shopping experience. "
"This is a very professional team of people. James greeted me at the door. He was wonderful, explained everything, took time to answer all of my questions, and provided excellent customer service. If I could give you all a triple excellent score I would. thank you, eve"
"Ms.Bianca was very helpful and very concerned with my needs for storing my things at your facility. She is an asset to the company a wonderful personality and a caring heart. I came in and was very upset about my situation. Bianca lifted my spirits and assured me that my things would be safe and secure. Bianca is a wonderful person and you should be proud to have her as an employee."
"Uncle Bob [Life Storage] is cool if they let you pay a portion of your bill to help bring it down some when you're a little behind. With Uncle Bob [Life Storage] it's all or nothing, there's no room to negotiate. "
"I was very impressed with the phone conversation with Drew and then when I arrived I worked with Doug. Very helpful considerate and this was overall my first experience with a storage company and if all companies had this work ethic and hospitality what a wonderful world it would be."
"Your Property Manager Doug is your absolute best asset! He's always cheerful and helpful and has exceptional customer service skills which I know a lot about since I've run hotels for the past 20 years. He deserves a promotion, but I'd hate to see him ever leave your Candler Rd/I-20 location!"
"I enjoy using the Uncle Bob [Life Storage] storage...every time I move I can rely on this storage being there for me!!! I like the climate control the most...Thanks Uncle Bob [Life Storage] for everything..."
"i have found management to always be on point, and it seems that they really care about their job and the service they provide for their customers. prior (kim) and present(doug) have always seemed to be enthusiactic in providing stellar service. kudos to them both!"
"Uncle Bob's is a quality establishment, with great staff, but the prices are a little high and keep rising each and every year. That is the only draw back. "
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Atlanta, Decatur and Panthersville
Our self storage facility on Candler Rd is located north of the Ralph David Abernathy Fwy, between Winston Manor Dr and Eastwyck Rd, near Misty Waters Park. Click here for directions to this Life Storage.
At Life Storage Facility #690, we offer great property security systems and clean, affordable storage units to rent for the residents of Panthersville, Candler-McAfee, Gresham Park, and other neighborhoods in Decatur, GA. Call us with questions, reserve online, or click here to compare other storage units in Atlanta.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental