A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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6434 Covington HwyLithonia, GA 300586.8 Miles Away
Customer Reviews - Life Storage #690, Decatur
We at Life Storage want to maintain the best storage facilities in Decatur, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Renting a space was easy. The person in the office was nice and helpful.
The online description said the unit is 5 feet tall. It is about 3 feet tall."
"Good customer service
Help me pick out the best size for my belongings
Gave me a tour of the unit
Omar.T was very helpful with my first time experience with Life storage"
"Ms.Shaketa was awesome!!!! We ended up using a different location for our unit but she was such a big help and walked us completely through the process! 10/10 would definitely recommend!"
"Omar was amazing! He was super patient with me and helped worked through the issue I was having. He moved quickly and even came back to check on us. Thank you so much for helping me in such a stressful time!"
"The manager who is a lady is horrible talk to you any kind of way follow you around the storage and the way she come and stay with you she talks to you in the nastiest way she can do not let her fool you when you talk to her the phone because all she really wants to do is just get your service and she'll talk about you like you a dog if you hear anybody go I will go any of the Life storage but do not go to the one on candler road that lady that works there is horrible"
"I am looking for a storage unit for an upcoming move so I called this location to ask some questions. Omar went above and beyond helping me with all of my questions and answering them all. He is very knowledgeable about his job. Will definitely be renting from here when it's time."
"Management lies. They’ve yet to refund my money for a lock that o never used and she gives me the run around for it. Just avoid this location if possible to be safe avoid the company"
"I had an incident at my storage unit but thanks Omar’s swift response I was immediately notified to address the situation. He clearly is on top of his game and pays attention to the customers units with great care. I am truly grateful to know that Omar is an assistant at my life storage location. Thanks so much Omar"
"Shaketa was great with me. I rented online but when I got there I was having difficulties with finding my unit unit. She walked me down to it showed me where it was and was just very pleasant. Thanks a lot"
"I had to rapidly vacate a predatory storage facility, and was recommended this place. I wanted to check out the place before renting it. The manager on duty, Omur Thompson, was extremely helpful. I picked a unit that I liked, and he pointed out there was a substantial discount if I reserved the unit online. This turned out to be rather a bit of a pain when the online form kept insisting it could not confirm my identity. Mr Thompson went out of his way to get that fixed, so that I could still enjoy the discount, while also ensuring I got the unit I preferred. He then proceeded to locate the single cart available to customers in the entire facility (only one! that's not good! but not Mr Thompson's fault) and retrieved it for me.
After the nasty experience with A Citizens Storage, Mr Thompson's helpful and professional attitude put my mind at ease that my stuff will be safe and I won't have to expect unpleasant surprises. Kudos."
"Shaketa Crowder has the worse customer service! She’s extremely unprofessional and is a liar. I walked up to the door and she was on her phone with earbuds in so she couldn’t hear me knocking. She finally opened the door when she glanced up. I walk in and tell her i need to pay my bill. I give her my information to look me up in the system. She was very rude and disgruntled. Her disposition wasn’t a good one as I was trying to get clarity as to why she gave me one number, but I received another number on my bill. She then told me I needed to leave because no more than one person can be in the store. But as soon as i walked out, two people walked in. TERRIBLE choice to have her in the position that she’s in. SHE DOES NOT represent the company in a professional AT ALL. She also purposely went to lunch 30 minutes earlier once the two people walked out the store to avoid me returning to pay my bill. Her behavior was horrible and she should not be a manager. I’ve been a customer well over 2 yrs and has never had a problem with staff, let alone a “Store Supervisor” to behave like an adolescent. Do better Life Storage.
Please see attached the two people who entered after me and shaketa at the desk."
"This is a rating only for the small boxes upstairs ! It is very hot and a long walk just to get to the stairs… Then you need to climb the stairs ! I wouldn’t recommend the small boxes upstairs."
"Had a good experience understanding the rules of storage,Thanks to Donald the manager on duty. When I decide to rent I will go to life storage. Was happy to see we shared the same last name."
"I rented a storage unit with LifeStorage last week and got the perk of using the free moving truck. The free 30 miles went fast, but the truck was available on time, easy to drive and clean. And the customer service provided by Shaketa at the Candler location was superb. She was friendly, COVID conscious, and helped make my stressful day go much smoother. Thanks again Shaketa."
"I rented a storage unit with LifeStorage last week and got the perk of using the free moving truck. The free 30 miles went fast, but the truck was available on time, easy to drive and clean. And the customer service provided by Shaketa at the Candler location was superb. She was friendly, COVID conscious, and helped make my stressful day go much smoother. Thanks again Shaketa."
"I would like to commend Shaketa, the Store Mgr. She tolerated me beyond belief w/my indecisiveness. And, made me feel comfortable in my first experience of renting a storage. I can't say Thank You enough. But, I will say Thank You again for your generous hospitality... I'll definitely be referring friends and family to Life Storage, as I was referred by my sister."
"Shaketa and Carlos were very helpful and considerate to my needs. I’m disabled and that means a lot. Very professional attitudes and will refer others to location."
"I recommend this storage facility to everyone. The place is clean and the looks as if they have good security. The young man that assisted me Donald was just great, kind, helpful and friendly."
"Donald Giles was my rental clerk. He offered me the best unit based on my budget and personal items. He showed that he liked his job and really wanted to help me although I wasnt sure which unit to pick. Thank you Donald! This was the experience I needed because it was my first experience renting a unit. I will definitely come back to this location."
"Life Storage is EXCELLENT in customer care and support. Donald is consistent in his willingness to go above and beyond, always exceeding customer expectations!"
"I had an great experience with Mr. Donald . He was very polite and respectful. I would recommend this particular Life Storage to anyone. He has great customer service=M<ý=M<ýThanks Donald.."
"Highly recommend. I haven't used a storage company in a very long time and was skeptical because of the location. Wrong!! So glad my family decided to store our valuables at this location. The only thing is the area where our climate controlled unit is was very hot but they eased our fears by saying a work order was already in place to fix it.
Thank you to the staff member DONALD who assisted us! So professional, friendly and efficient.
Pictures to come."
"extremely courteous and willing to go above and beyond to make sure i understood my contract and also helped with booking the moving truck for the date and time i needed."
"The storage facility and storage units are clean and well maintained. Ms. Maxine is very knowledgeable and helpful. She went the extra mile with exceptional customer service. I highly recommend Life Storage!"
"I witness something that really bothered me 2 families were outside in there unit , one young lady was crying because Rats had eaten her daughter that past away things and I listen to Maxine talk to her so rude ,and told her that they officer on duty told her that she said"she was rude" well I agree. I usually keep to myself but this really bothered me. I will relocate my business. Get rid of the rats and Maxine also"
"I was pleased with how the staff helped me figure out my storage size and how to actually store my things. Ahdesean was patient very informative with me during this process"
"The only reason I'm giving this place any stars at all is because of the great service from Ms.Maxine...do I recommend using this location no. It is rhodent infested, surrounded by criminals. When i went in today the front door was broken, glass on the floor and I was informed they had been robbed for the second time in less than 2 weeks. I can only pray they get some better security for the hardworkers trying to run this business. I think it's an absolute shame that an onsite manager has to spend the night in a place that didn't even have a front door!! I think it's an embarrassment that a maintenance and pest control to handle the rhodent issues. I think it's sad that i didn't even feel safe enough as night fell to clean out my unit. I think that Maxine and others helping her have to work in such an unsafe environment. To see her clearly shaken and still have to hold that place down is disheartening. I think the condition of this location needs to be evaluated. If the people that fill up units are a safety concern to the employees then a month of paid rent shouldn't take precedence. The petsupermarket on memorial closed it's doors because the mgmt feared that following robberies in nearby businesses that it was only a matter of time and they'd be targeted. It was my favorite location but I appreciated the proactive approach to protect one of a businesses most valuable assetts- it's employees. Sincerely hope someone who makes decisions reads this and takes a minute to reflect."
"On Monday, September 9th, 2019, I came with my hired movers to empty out my storage unit and was horrified to find most everything inside literally covered with rat feces and urine. The onsite manager agreed that rats were nesting in the unit.
My items are ruined and I had to leave most of my belongings in and around the dumpster. My entire unit was a loss!!! We'll see how the claims dept handles this...I expect FULL REPLACEMENT VALUE given the obvious gross neglect of this dump posing as a storage facility.
SHAMEFUL!!!!!"
"Talia, of Candler rd. in Decatur, Ga. was EXCELLENT in helping me get my storage today.
The facility is clean, secure & a hidden treasure in my neighborhood.
Thank you again..."
"Ms. MAXINE WAS A DOLL SHE SERVICE ME VERY WELL AN WAS VERY FRIENDLY AN ALSO ANSWER ALL QUESTION THAT I CAME AT HER WITH... I WOULD RECOMMEND ANYONE FOR HER SERVICE SHE GAVE."
"To Whom It May Concern
This was my first time every putting something in storage. I was very pleased with your company, the cleanliness, the friendliness and the overall was great. Thank you again and if I need to put anything in storage again, you'll be the first. Thank you, Selma"
"I had a great experience here,
Maxine Crawford has great customer service she was very pleasant, informative and helpful. I would definitely recommend this storage to family and friends"
"Evil mean lady is the manager... I heard mean things about her at first but I ignored it... this lady came up to me and first tried to say that my storage unit was not mine and than whn she realized it was mine. She said she was evicting me because Im always at my unit. Lol what crazy lady. I have been gone for 2 weeks. I just got back and she said Im not suppose to paint my tables here. But hold up I had the unit for 2 months &. I have witnesses tht she seen me lots and lots of times painting and she never said a word. But all of a sudden today Im being evicted. No warning. Just mean & nasty"
"Ms. Maxine is a wonderful and caring manager at Life Storage. I am so proud of her hard work and dedication to her job as well as her customers. She deserves a raise. The manager of the year award and trainer of new employees
all other employee bonus packages that the company offers. She is appreciated for all of her hard work for the company and clients."
"I just want to begin with saying Ms. Crawford was an absolutely fantastic! She was a delight to be around and never failed to go above and beyond. When we first walked in she greeted me with a glowing smile and was attentive and extremely helpful! She talked me through the different unit sizes and allowed me to see inside and outside so I could truly find what fit me best. She helped me pick a box set so I was able to get the best deal possible! I just want to say thank you to Ms. Crawford and Life Storage for keeping my stuff safe!"
"Ms Maxine was great she made sure I was taken care of she found the right size unit and gave excellent customer service I would recommend my friends and family ."
"The staff was helpful from the phone to in store. Kayla was very professional and got me taken care of in a timely manner. Glad I chose this location..."
"My first time renting storage Maxine Crawford was wonderful walk me through showing storage it clean, she was very informed, my unit was right size I walk away feeling good
Thanks Miss Crawford"
"Kalyavwho assisted me today was very helpful in getting the best unit available. The manager Maxine made sure we got money. They are wonderful and courteous."
"This is the second time I utilize the facility in Decatur,GA. on Candler Rd. Ms. Maxine and other employee’s at the facility were extremely helpful and curtious. Thank you.
James B"
"My experience with Uncle Bob's storage and now life storage are great.. Always greeted by Ms.Maxine who is always pleasent and professional.some turn over though out the months I rented but it was always good to know that at least she would be There.The area is a bit rough but she keeps the customers feeling safe."
"The Store manager Felix was so helpful anything i am in the store. I always smile and happy anytime i walk into uncle bob's on candler rd. Felix Thanks you very much."
"I received outstanding service from Felix whom i had spoken to a number of times by phone. He helped me deal with a number of issues.
James provided me with some proactive guidance in managing my account. and spent a lot of time making sure all my needs were met.
Great team and a pleasure doing business with Uncle Bob's [Life Storage]
"
"Process was explained fully. Answered all questions and most importantly, provided a moving truck to move my belongings free of charge. Truly a one-stop-shopping experience. "
"This is a very professional team of people. James greeted me at the door. He was wonderful, explained everything, took time to answer all of my questions, and provided excellent customer service. If I could give you all a triple excellent score I would. thank you, eve"
"Ms.Bianca was very helpful and very concerned with my needs for storing my things at your facility. She is an asset to the company a wonderful personality and a caring heart. I came in and was very upset about my situation. Bianca lifted my spirits and assured me that my things would be safe and secure. Bianca is a wonderful person and you should be proud to have her as an employee."
"Uncle Bob [Life Storage] is cool if they let you pay a portion of your bill to help bring it down some when you're a little behind. With Uncle Bob [Life Storage] it's all or nothing, there's no room to negotiate. "
"I was very impressed with the phone conversation with Drew and then when I arrived I worked with Doug. Very helpful considerate and this was overall my first experience with a storage company and if all companies had this work ethic and hospitality what a wonderful world it would be."
"Your Property Manager Doug is your absolute best asset! He's always cheerful and helpful and has exceptional customer service skills which I know a lot about since I've run hotels for the past 20 years. He deserves a promotion, but I'd hate to see him ever leave your Candler Rd/I-20 location!"
"i have found management to always be on point, and it seems that they really care about their job and the service they provide for their customers. prior (kim) and present(doug) have always seemed to be enthusiactic in providing stellar service. kudos to them both!"
"I enjoy using the Uncle Bob [Life Storage] storage...every time I move I can rely on this storage being there for me!!! I like the climate control the most...Thanks Uncle Bob [Life Storage] for everything..."
"Uncle Bob's is a quality establishment, with great staff, but the prices are a little high and keep rising each and every year. That is the only draw back. "
"I like that I can make a payment at any Uncle Bob's location. Kim at store #723 on Candler Road in Decatur, GA and Antonio at store #44 on Georgia Highway 85 in Riverdale, GA both have good customer service."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Atlanta, Decatur and Panthersville
Our self storage facility on Candler Rd is located north of the Ralph David Abernathy Fwy, between Winston Manor Dr and Eastwyck Rd, near Misty Waters Park. Click here for directions to this Life Storage.
At Life Storage Facility #690, we offer great property security systems and clean, affordable storage units to rent for the residents of Panthersville, Candler-McAfee, Gresham Park, and other neighborhoods in Decatur, GA. Call us with questions, reserve online, or click here to compare other storage units in Atlanta.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 8:00 pm
Tuesday: 6:00 am - 8:00 pm
Wednesday: 6:00 am - 8:00 pm
Thursday: 6:00 am - 8:00 pm
Friday: 6:00 am - 8:00 pm
Saturday: 6:00 am - 8:00 pm
Sunday: 6:00 am - 8:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
