We at Life Storage want to maintain the best storage facilities in Tampa, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Herb proved very helpful! Herb has a kind and gentle presence, something you don't find a lot of these days. He assisted me in getting several units lined up, even called the staff at another location to help drill a faulty lock for me when I needed it in a pinch!"
"We could not have had a better experience with storage than LifeStorage. Its clean, well-lit space is easy to navigate, staff are knowledgable and readily available when needed and the van rental was a great perk and much needed. There are so many storage facilities in our area (new tampa/ wesley chapel, FL) and we have used four others before. This one is by far the best. Highly recommend. Herb and Whitney really know what theyre doing and are very helpful."
"Ashley has been amazing. She is super helpful with everything and has went above and beyond to help me out as an already customer. She makes the storage a wonderful place. Thank you for your help and kindness Ashley!"
"Great storage location. The places is always super clean and dry. It is secure and safe to go after dark. I've been many times and never had issues. Also, the staff is super friendly and helpful!! Excellent customer service."
"We recently sold a house and had to rent a storage unit to house our extra items. I did some research and actually went with another company initially but switched to Life Storage after one month. I was very impressed with not only the pricing but the service at LS, they really exceeded my expectations."
"Ashley at this Life Storage facility was patient, caring and helpful. She went out of her way on several occasions during my move in to be absolutely gracious. She helped reserved the Life Storage Truck for me, called to remind me of the time, assisted me with clean cloths to wipe my furniture that was half soaked from the rain and went above and beyond to help jump start my car battery even in the downpour. This has been the best customer service I’ve received. I really appreciate all the assistance that was provided and would highly recommend this Life Storage Location to everyone."
"Very nice, friendly people and easy to work with. Both of our very large units were extremely clean & well lit. The air conditioning was great and it was at a temperature that kept our furniture, rugs & boxes from being damaged."
"Great experience! Nice air controlled environment. I was impressed by the buildings cleanliness. Heather was amazing, professional, knowledgeable and informed me of current promotions. I would highly recommend life storage to anyone living in or moving to the area."
"We had a great experience! It was fantastic to have climate control. Staff brought my husband a chair to sit in while movers loaded. He was wearing a foot boot due to surgery. Staff was so friendly when we checked out. Couldn't as for a better interaction."
"I would not recommend this storage facility because their communication is not good and they do not value customer service. I called in advance to make them aware that I was vacating the unit on June 30th. We actually moved out on Jun 28th. As of today, they are telling us that we owe an additional $28 in fees for not bringing the lock back to them on the 30th. No one mentioned that to me at the beginning of the lease nor did anyone mention that when I called to make them aware that we would be vacating. I explained that to them and they didn't take ownership of that fact. Take my advice, there are cheaper options and better customer service else where."
"I love this place. They are very customer service oriented. The staff is very knowledgeable and helpful and the facility is clean. I will only use life storage going forward if I need this type of service in the future."
"We were pleasantly surprised by how smooth the process in obtaining storage space. As first timers with storage facilities in general, the staff at the Life Storage building off of Trout Creek in Tampa were super helpful and knowledgeable. Jayime and Ashley helped us on separate days, answering all of our questions and assisting us with making the best decisions for us. Very glad we walked in and decided to rent space at this place."
"Ashley and the team of Life Storage were great. The guided me through the whole process and answer all my questions. I am very happy I chose to keep my household goods with them. Keep up the good work!"
"The staff Ashley who works here @ this life storage facility was amazing! She was on top of everything; super helpful; anything and every question that we had she answered with all the knowledge in the world, it was a super amazing experience and she did an amazing job helping us with our unit because the original unit was super small for our customer so she found them another unit that was on the ground floor which is what our customer wanted and she found one right away and very close to the door so that me (Donovan & Kris) for Two men and a truck were able to unload a lot quicker and save them money! I would MOS. DEF. recommend Ashley to anyone that goes to that storage facility and to speak to her if they have any questions @ all!!!!! THANX AGAIN ASHLEY FOR ALL YOUR HELP!!!"
"I must say that its been such a long time since I have experienced service such as what was meted out to me Today, at Life Storage, Trout Creek Tampa FL. The Associate Store Manager on duty from the moment I walked in, was pleasant and eager to assist me. I found her and another colleague to be very kind, caring, professional, knowledgeable and very easy to talk to. The atmosphere was just right and feels like family. I found the facility to be well kept, clean and very appealing. I am very pleased to know that my belongings will be stored in such a place and look forward to continue receiving the excellent service afforded me by the friendly and warm staff. Oh and for sure, I will recommend this facility to anyone looking to pay less and still receive excellent service."
"Place is minimum standard... But very pricey for what you get. The units are not 24/7, and the hallways/elevator entrances are very narrow so huge minus.
Also, very poor contract so be sure to be aware of it. Especially around vacating as they will charge you a month forward."
"The very Best customer service I have received in a very long time, They explained everything, They were. very accommodating, patient, Professional and Pleasant. Ashley and Heather are the Best!!!!! I would give them 10 stars if I could"
"I had a unit in this building for over a year and I was extremely pleased with the facilities, customer service as well as the reasonable prices. Anytime I had to "deal" with the staff, they were always helpful and pleasant. When I was moving my things out, they gave me a courtesy call to make sure that i was in fact vacating my unit. When I started using the facility everything was explained to me in reasonable detail and the entire experience was very easy going. If I ever need a storage unit again I will be using their services."
"I had one of the BEST customer service experience in a long time. I was searching for a really good storage at short notice near me in Tampa and found Life Storage on line. I hadn't heard of the facility but was willing to give them a try. I called in and completed a reservation with the nicest young lady, Ashley, who happened to be the manager in a matter of minutes yet she was so thorough! I was able to secure my unit online which was very helpful during this time. The day that I moved in was a hectic day, yet the process at Life Storage was a good one. When I arrived, she reviewed the information with me about Life Storage, had me complete my paperwork and then showed me my unit. Her professionalism yet friendly demeanor made the whole experience great! I would recommend Life Storage based on my experience, the ease of obtaining my storage unit, the cleanliness of the storage center as a whole!"
"Heather was amazing before I agreed to the storage unit and signed a binding agreement she made sure I was aware of what I was getting myself into which was amazing and made me trust in life storage even more she broke down everything that I had to pay for and walked me to my storage locker before anything to ensure I was happy with my decision she is amazing and has earned my loyalty I will continue to be a proud customer of life storage thank you heather."
"Great customer service, polite and courteous. Showed my several units available, place is clean and well organized. Looks like it is well maintained and good place to store equipment without having to worry"
"A well organized and clean facility with excellent staff and service. All the supplies you need downstairs and easy access at all off hours makes it very easy for me to come and go as needed. I have to compliment the staff on being so helpful through different needs we have had with the spaces we keep. We are definitely a repeat customer here thank you."
"This is a nice and clean space. The AC really works. The staff are friendly and helpful. On move day I needed a last minute, smaller, extra space and they accommodated me right away to save the day. Closing out with them was easy, too. They noticed my locker was empty and the lock gone and followed up with me to get it cancelled swiftly and unnecessary fees."
"Heather was super nice and accommodating. Had already reserved one online and not only did she take the time out to show us the one I reserved, but she also showed us two other sizes so we could see what would be best. She answered all questions thoroughly. The process was pretty easy and simple. I definitely appreciated the hassle-free visit. Location was well maintained and very clean. I would highly recommend."
"Great place for storage. Facility is well maintained, clean and inviting. Heather is a great manager, very helpful, and an army vet. As a veteran myself it’s always a pleasure to do business with other vets. I highly recommend this location."
"Great rate and easy to rent. Contactless as well. The inside is clean and wide variety of storage options. There are always carts available to assist in moving. Great people and very friendly too. The only thing I would ask they improve is lighting outside the facility on the back side. Otherwise a good investment of money to make sure your valuables are safe during transitions."
"renting was easy, grounds clean on the outside, facility clean on the inside, access is safe , storage unit clean. I would definitely recommend Life Storage to others and use again when needed. oh and price is right in an age where everyone is price gouging"
"Most excellent storage facility i have been in. Very clean and the staff go above and beyond to help. Very organized and professional. Eager to help and so very pleasant. Thank you life storage, great place"
"Alleyson did an excellent job: knowledgeable, excellent communicator, accommodating at every opportunity, and handled details superbly.
It was a real pleasure working with Alleyson, and I found the storage facilities were top of the line at a reasonable price.
"Ms. Jayme did an excellent job!
She has super product knowledge, communication skills, and delivers overall service with a customer centric focus and attitude!
Jayme is a real credit to LifeStorage's staffing acumen!"
"From the very first encounter, Patrick from the call center, was outstanding. Having myself been in the public service industry for many years, I have very high expectations and without a doubt, those expectation were exceeded. To add to my delight, once I arrived on site I was greeted by Ashley. She was wonderful. She made us feel welcomed and was very down to earth and polite. I have a, ( lets just call it )quirky personality and Ashley was able to read me and create a report right away. That is something that doesnt happen often. The facility, grounds, security and pricing were excellent but without the impeccable customer service, those things dont shine quite as brightly. Thank you for the wonderful experience. I would definitely recommend this facility to anyone."
"Ashley and Tammy were extremely helpful. The facility is very clean and well lit and has easy access off of Bruce B downs. Have had no issues with getting the unit we needed. Great place to store our stuff"
"Ashley is the Best!!!! She is Very Professional and answered all my questions. I would Highly Recommend Life Storage on Trout Creek Dr. in Tampa to Anyone looking for a Very Clean Storage Unit! Thank you again Ashley for your Professionalism!!!!!"
"The manager on site, Archie was very helpful and gave the best advice needed. I will fully recommend this storage because the staff is very friendly and provide quality expertise for the storing your belongings. They will work with you to help you to their best ability."
"Archie was really helpful in my particular situation. He was very articulate in telling me all the features of his location as well as future payment. Archie built good rapport with me which gave me confidence that my items would be safe at his location. If you are in the area or not, I highly recommend that you do business with Archie."
"Archie is the absolute best!!! They are always so nice and helpful. The facility is clean and the location is perfect. It's not often that you find people that genuinely want to help but they do...thank you guys for making my move and storage experience absolutely the best."
"The manager at this office in Wesley Chapel, Archie, was great. This was a very stressful move for me and Archie was a great help in choosing the correct size storage unit for my needs. He answered all my questions and was very knowledgeable. Thank you again Archie!"
"We found ourselves in need of short-term storage between closing on the sale of our house and purchase of another locally between New Tampa and Wesley Chapel. Life Storage was perfectly located (New Tampa Location on Trout Creek Drive) and made it easy to access via car, van, and 26' truck! Archie and Lorna take great pride in the facility and were available to address all of our questions. They understood our needs perfectly. We wound up with 4 10'x20' units, not knowing exactly how much space we needed up front. They were competitively priced and easy to manage (payments) online. The facility is very clean and has a great climate control system. I highly recommend this facility for your storage needs!"
"I have been looking for some storage space for my business purposes. The location, the quality of service, and most of all, the manager... Archie's professionalism has been great. The facility is really spotless, clean and well secured. I would recommend this location to any of my friends and family!"
"Archie was exceptional in every process of getting my storage unit from start to finish.
One of the most pleasant experience I have had in many times I have had to rent for a storage units in my moves."
"Archie greeted me and was friendly & efficient. He had me in and out with keys to my new unit in under 15 minutes. I used the pre registration on the website and my unit was ready pon arrival. After comparing prices and location this facility is a no brainier for anyone living in new tampa or south wesley chapel."
"We are selling our 2nd home in GA and needed a space to store some things. We rented a space before heading to GA but quickly discovered is would not be large enough to accommodate our needs so I called to ask about 'upgrading' and was told not to worry there were units available that would fit our needs. When returning to Tampa we found out there had been a facility management change but everything that had been discussed prior to the change would be honored. The store manager on duty and the assistant store manager (whom I had spoken to) were great to work with and any worries about finding a place to accommodate our needs has be handled.
This facility is a great location and near our home in Tampa so it will convenient to be able to retrieve or place our belongings there."
"The staff could not be any nicer or helpful. The facility is extremely clean and well taken care of. Fortunately, I only needed a unit short-term. But, I will absolutely be back if I ever need another storage unit."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #649, we offer great property security systems and clean, affordable storage units to rent for the residents of Wesley Chapel, New Tampa, Pebble Creek, Tampa Palms, and other neighborhoods in Tampa, FL. Call us with questions, reserve online, or click here to compare other storage units in Tampa.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$32 admin fee
Payments due monthly, with a minimum of one month rental