A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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1011 E Dr Martin Luther King Jr BlvdTampa, FL 336036.1 Miles Away
Customer Reviews - Life Storage #678, Tampa
We at Life Storage want to maintain the best storage facilities in Tampa, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"They said that someone “Broke into my storage” a code enforced building and there is No cameras on property so we won’t know if another storagee or worker did this.😒"
"Scott was super helpful in updating my information and assisting me in payment. He was very professional and courteous. If you ever visit this location, ask for Scott. 5*"
"WOW PROBLEM FIXED!! recently had a problem with this locations lawncare company not mowing the grass and pulling weeds for months and talked with the assistant manager Scott about it, wow this guy said the company quit and then went out of his way to HAND cut the grass and pull the weeds, what a ROCKSTAR!!"
"Mardi Sales really took care of me, as soon as I walked in she greeted me. Then as soon as she was able she began to help me. Showed me the unit and thoroughly explained everything to me and she was friendly and relatable. She really did provide 5 star customer service!"
"Today my family was serviced by Xiomara who was absolutely wonderful!
She helped us resolve a major miscommunication in pricing that would have been terrible for our family and did so gracefully and helpfully!
We were so grateful and so blessed to have her help us and would recommend her location due to her wonderful customer service.
She was/is amazing!"
"I have absolutely no complaints they are very sweet and understanding an did I mentions very sweet lord their patients are out of this world I 10/10 recommend this storage unit to any one every clean !!!"
"Very EXPENSIVE $32/month turns to $78/month.
Tricky business yet ZERO customer service. Once you in, that's it you're nolonger important to them, they concentrate on the NEXT CATCH.
EXPENSIVE, EXPENSIVE, EXPENSIVE.
Ask them from the very start how often the price increase are, Monthly, Bi-monthly just ask. The only time they suspended the price hikes was during Covid. The LONGER you stay the MORE you pay."
"The life storage on 815 East Fletcher, TOP NOTCH customer service. The Mgr Mardi and the asst Mgr Scott have really went above and beyond. I was needing a space for my tool box and misc equipment. After the first couple of spaces/rentals had plenty of space, just unable to get the different items through the doorway for one reason or the other. Instead of refunding my payment, they both worked diligently in the down pouring rain, and other issues that only movies are made of, to find a space that would for our needs. We have found a space the works great, the price point is right on time, meaning I’m paying on a bigger space for the same amount I as paying at U-Haul storage on a 5x5.. I highly recommend anyone looking for storage, go see Mardi and/or Scott @ Life Storage on East Fletcher Ave in Tampa!!! . Great People, offering outstanding customer service and a quality product!!!"
"They are super friendly people, Mr. Scott and Mrs. Manager and very attentive with what we really need. It's my second time and they treat me better and better"
"I chose this place initially because of the stellar reviews and will definitely be staying! The staff was super welcoming and it was great to see the space to make sure it met my needs before signing the contract. The facility has easy access/exit and is nicely cleaned. Mardi and Xiomara were absolute lovely and excellently informative on the process, pricing/access and all the particulars. It’s nice to come to a business where you are treated like a human by actual humans! I highly recommend this place : )"
"Xiomara is awesome. She answered all my questions, showed me the unit, and took care of me with the utmost respect. I’m new to the are and haven’t seen many displays of great customer service so I really feel the need to say how great she is. I’m happy I was able to be helped by her. We need more people like her."
"Mardi and Mara were great I felt so comfortable renting this unit. They made sure I understood the in's and out's of my contract and how far they go to insure that I felt safe leaving my belongings in their care. It was a great experience and I really appreciate them taking that time out with me"
"Today has has been one of those days Mrs Mardi at this location has made me day with her good customer service and are encouraging attitude I really appreciate it her service today thanks so much for everything."
"Adonis and Mardi at the Fletcher location were exceptional! They stayed late to make sure we were taken care of. Mardi even walked me to my unit when I needed help opening my lock. I am grateful for working with such pleasurable workers! Thank you so much again!"
"Adonis, the Associate Store Manager is rude, incompetent and very disrespectful. He hung up on me, lied about hanging up on me, I was double charged and he thought it was a good idea to tell me it would take 25-30 days to process a refund. His customer service skills are horrible and he should not be considered an Associate Store Manager. I wish that they will pull the phone call from 11:48am and confirm that he’s a compulsive liar."
"I absolutely love this place! The manager, Mardi Sales, is an absolutely wonderful person! She was amazing with getting us our first month deal and working out all the kinks, made sure we completely understood the whole entire thing before going through and purchasing anything. She keeps the place very clean and was overall an amazing person! The price is a tad bit high but they definitely make up for it with the cleanliness and the amazing management. Also have never had any issues when going to my unit with anyone or anything. I do wish they were open 24 hours but other than that I can't say I have any complaints so far 💯"
"We had our storage unit door damaged as a result of attempt of robbery at this location. It took about a Month for it to get fixed. While at the Gunn Highway location to get another unit, Ivan and Maria assisted us by sending an e-mail directly to maintenance so they could expedite repairs at the Fletcher & Nebraska location. When we arrived to move out our things from that location Adonis & Xiomara were very kind and helpful! Mardi Sales, did allow us to move our things w/o charge due to the inconvenience and because we had been very patient, which we appreciated. But she was not very helpful or the nicest DURING this process."
"Mara && Mardi are the besttt ❤️. After a long day of being a mom and moving , they helped me every way possible. Best customer service && Wonderful ladies ."
"Store no 678
I met one of the best person in usa her name is Xiomara. She is so good that she will help you in understanding everything and help you out in prices too .
Thank you so much xiomara"
"If you have stuff to store, store it here! I can’t say enough about Mardi and Adonis, they’re customer service is top notch going over and above to be helpful."
"The best customer service I could ever experience with high security that I needed for myself and my stuff which I can't blame for a great price and a great neighborhood love the service there great customer service and best service of men help too lovely will always come back"
"Imvery pleased with the sales associate he helped me out a lot she kept me calm and grounded when I thought I was about to be hysterical her name is Mardi sale she's a store manager at 815 East Fletcher avenue Tampa Florida 33612 she did a very wonderful job and I would recommend her for anybody else to help for help at this l lifestorage she was awesome thank you"
"the New manager Marty has been there for a week, poor thing we have watched her spend all day trying to clean the place. Now we see the location going in the right direction but the owners need to help this lady and offer better pay to attract any employees to help her. no excuse because they make alot of rent money from the place. we know because they just increased our rent $50 more."
"These people go on lunch break so much.
Everytime I try to Visit the office for keys, or boxes, or payments, or help. It’s always got a sign of “closed for lunch”
At 2pm, then again at 4pm and etc.
how many lunch breaks a day you going to take????
I can only imagine how the business your losing doing this.
Then I pay my balance last night and returned at 7pm to find out my passcode was never unlocked. The employee forgets to unlock my passcode so I’m back again today and can’t even get in because she’s back on another lunch break."
"Its almost been a month since I rented out a unit for my mom and all i have to say is that my overall experience here has been great and i definitely would like to thank Sarai and Shannon for that. Thanks!"
"I am not at all happy with Life Storage. I rented a unit in St. Cloud, Florida on May 29th. With this rental agreement (that I did online) I was supposed to rent one month and get one month free. I did this. NOW....less than a month later I found out that the units were purchased by some other company, I was not notified and they are not honoring my free month. IF I had not called randomly to check on my unit, my belongings would have been thrown away without any knowledge on my part. I would NOT recommend Life Storage AT ALL. This is not a good business."
"Great staff! Very easy process to obtain a storage unit. Customer service through the phone was very helpful and friendly. Will certainly use them over and over again!"
"I rented my space online. I arrived today to store my son’s college dorm stuff for the summer. Samatria (I hope I spelled her name correctly) was so helpful and nice! Great experience so far!"
"I almost rented a storage here but quickly changed my mind once I arrived. First off, it's in the middle of one of the worst neighborhoods in all of Tampa. There are people who will spot from across the street and harass you.Then, When I went to go claim a reservation, and forgot my storage lock at home, they said that they can't give me the spot until I have it locked, or else the homeless and other criminals and come in and do horrible things. I thought to myself "wait, you have all these gates and security cameras, and you're casually telling me that anyone can just come here and do whatever they wsnt??" I quickly said no thanks and never came back. Also don't be fooled my the free month promotion, because with fees locks and taxes, you still have to pay a lot."
"Always great service, plus very affordable pricing, make Life storage my go-to storage company. I have used Life storage 3 different times/ locations in the last 5 years. But they were all in the greater Tampa Bay area. Each one was consistently great.
I have used other companies in the past, with nothing but bad luck and hassles at best, at worst I lost everything I owned.
The only thing that I wish Life Storage would change is to offer 24 hour access. Otherwise, the access hours are still pretty good 6am - 10pm at most locations."
"Mice mice mice mice mice. They will not give you any pest control or rat traps. My husband has caught and disposed of over 40 mice withing a few month period. He keeps his storage clean but neighbors have stuff full to the brim and mice are coming from over there. So even if you are clean the other tenants will infect your stuff with their pests. Please check out a different store with climate control."
"Sarai is a great manager and she took care of me today as a new customer guaranteeing a pleasant experience. Definitely worthy of time and process for rental, very helpful now and in the future."
"Sarai is a great manager and she took her time and explained everything to me about my storage space and answered any questions i had she was great!!"
"No pest control, increase in rent for nothing in return. F...u pay us. Paid late fee on 4th, was told your late , u pay late fee. Lucky, I need my stuff."
"The staff here Life Storage are so nice and sweet. They looked out fir me when I had to vacant. It was Three items I couldn't put on my truck, due to my apartment wasn't ready. They allowed me a few days to get my stuff without charging for the 2 days. They are very professional staff. I know I will come back if I need them. Amen.
They are goid people. Come check them out. You won't regret it.😊"
"At first I believed this place would be good but my experience with Life's storage at e. Fletcher ave and M. Nebraska turned out to be horrible. The manager and one of the female employees that worked on Nov. 6th knew that I could not afford to pay the catchy 2nd month price of 118.00 dollars so after searching tiresomely for someone with a truck, I explained to the manager the day prior which was Nov. 4th that I want be paying for an additional month. I cleaned the Storage out and had made several trips of moving my things, I left the Storage with most off the heavy furniture and I leave the door up to show that it is clean and empty but put aside a clue boxes that were small but important content, the manager and female rmployee conspire and they take the small boxes put them back into my storage and lock me out . I return to take my last bit of stuff that was out and away from my unit to find that they put it back inside and tell me I have to pay the 118 follies for an additional month if I want my things. Some people in the land feel that they can do evil things to people and get away with it, but one day when they cross over out of time and into the eternal they will stand face to face with Jesus Christ as all of of will and they will give an accou6for every deed done in The body and every word from their mouth, I'm "Holy ghost filled woman of God."
"The prices are very affordable and unbeatable. Eric was of great help in choosing the perfect size needed for all my furniture and boxes. Would definitely recommend this facility to everyone. Thank you Life Storage for everything.."
"Billing is inconsistent labels rent late and sets a 120 fee before being late 15 days and after collecting the main sale still will put you into collections with no billing papers"
"*FALSE ADVERTISING*
It advertised a month free but in reality you pay more on renting a space in the initial signing month. And a free month is NEVER GIVEN!
You pay every month thereafter.
A FREE MONTH MEANS NO COST FOR A MONTH!!!
Insurance is understandable.
And they charge you almost $5 to pay with their automated system.
WHAT IS THAT COST FOR?
IT'S NOT A REAL PERSON YOU PAY!
The website posted on the ways to pay card given to you at sign up, isn't a working site. So I couldn't register and when I call the store payments aren't excepted over the phone and she directed me to the automated system...
I called a # located on the card and that person give the right web address but before I could register I got a ride to the storage and played in person.
Took me 2 days and a some frustrated moments just to pay for my unit with this company."
"Sarai was a great help. Very professional andInformative, so I feel as though my things will be safe here. I’ve yet to move my things in so I’ll be back to give a review on a later date"
"Sarai was super helpful with figuring out my storage needs. This is the facility to come to if you are in need of good value and excellent customer service."
"Staff it's very professional and friendly. The manager Sarai it's by far the best manager they had at the facility. She's always there to answer any questions regarding the unit I've rented. I will definitely recommend Life Storage Fletcher to everyone."
"Was shopping around for a storage unit and Charlie was so helpful and attentive. He cleared up any doubts we had, and made the whole experience so easy! Would 100% recommend."
"Was shopping around for a storage unit and Charlie was so helpful and attentive. He cleared up any doubts we had, and made the whole experience so easy! Would 100% recommend."
"So far, so good. Just rented 6/11/2020. Storage size doesn't seem to be accurate, but fits my items all the same. Experienced friendly service from the manager, Sarai."
"Do not rent from this place what awful customer service after dealing with Charlie who is very incompetent I would not recommend this location!!! Life storage is a great place to store your belongs but the customer service there is horrible and I would not recommend this place to anyone who wants a stress free move in process."
"I love love love this place. Wonderful staff excellent cleanliness and staff great place to rent and feel safe that tour stuff will be protected. I definitely give them 5 starss"
"I went to Life Storage and this is the place to store equipment, furniture and excess building materials etc
Is climate control with 24-hour access and elevators. Place is clean with video surveillance."
"Hands down this is the very BEST storage facility that I have ever stored with!! I have stored with Life Storge for the past few years and I have had peace of mind the entire time. The customer service is outstanding and they really do go above and beyond for their customers. The facility itself is extremely clean,
well maintained and is very secure. The prices are also very affordable. I highly recommend storing with Life Storage. You will not be disappointed!!"
"The manager of this place is so pleasant and helpful. Have been storing here for guite some time and have never had any problems. Wouldn't think twice about recommending this place to anyone.=M=M"
"Nice clean, secure property. Staff Debra & Lee were awesome!! They were very friendly, professional and helpful. I felt very comfortable here. I definitely recommend this storage facility!"
"Debbie was absolutely wonderful! Moving can be so overwhelmelming but she made it easy to understand how big of a unit i needed! Second time i have used Life Storage. Definitely recommend!"
"Ive stored at a few storage facilities in the area and this location is hands down the BEST around! Great prices, clean location and above all awesome customer service. Lee was quick getting me started and made the process a breeze!"
"The property was very clean and gated, which is awesome. Lee is a storage expert. He explained everything thoroughly and made the process of moving easy and fast! Id recommend storing here."
"The moment I stepped foot inside Debbie smile lite up she is a bubbly women, she took the time out to make sure I was informed about the different storage units, she went above and beyond she even tried to find cheaper units. I recommend this site to everyone."
"It's a little dirty, but for the price, you cant beat it. Gated access is not the easiest, as the codes the assign are terribly long. There are big elevators and rickety old carts you can use, which is a plus. That onset bathrooms are another plus. And my unit had a light INSIDE the unit. This little detail may go unnoticed, but it is an amazing feature."
"Hello l have been here since 2010. Uncle Bob's may have change their names to Life Storage but the service is unbelievably remarkable. The facility is always clean. Their security is by far the most sustainable and unwavering. I feel profoundly happy with my choice in selecting them to maintain my storage unit while I'm trying to build my house here in Tampa."
"Very helpful from the get-go. Tammy and the other lady are sweet and efficient. My passcode didn't upload immediately and Tammy was right there to help me out."
"Weve been renting a space here for quite some time. The grounds are always kept up well (no clutter and debris). Although weve been renting here for awhile, the rates seem to be comparable if not better than other storage places in the area (when I checked).
What truly sets them apart is the level of service you receive. You dont realize how much service is important when renting a (self) storage space until needed.
Id like to acknowledge Tammy and Charlie for ALWAYS being pleasant, courteous, going above and beyond and making you feel like they truly appreciate your business."
"Real review from a hard working individual.
My child attends USF and we use this storage place. Shes a art major and has a lot of junk, I mean supplies =. Its been a pleasure doing business with this storage place from the 1st day until now. If you have to come in contact with any employee for any reason they are always nice. Its 24 hour access (which is so convenient).
The only advice I have (which is on me) is to write your gate code down or put it in your phone. Although they adv to make it something you remember, I always get it mixed up. Its a very simple code (of your choice) but if youre like me and forget even your unit #........ When its 1am, youre tired and the office is closed it can be a little mind boggling.
Great storage place!"
"I highly recommend this storage facility.Coming from me thats a huge compliment.
My daughter and I have used this storage facility for a little over 4 yrs. The grounds are always very clean and up kept. The staff is AMAZING! They are just so down to earth, courteous and yet still very professional and thorough . If something goes wrong with your pymt they go out of their way to call you (to avoid a late fee). Most storage places are all about the almighty dollar. Here they make you feel like family. Keep up the good work."
"From the moment I called my reservation this morning everyone was very helpful and professional on choosing what size unit would be good for me. They even helped me save $25 by just filling out a, "Rapid Rental" form. Debbie was super sweet at the counter and took me to look at the unit before I agreed it was what I wanted. I did need a larger unit so I'm very thankful she took me to look and compare before I jumped in. Everything was super easy from start to finish and I would definitely recommend! :)"
"These guys are super helpful and accommodating, especially in an emergency. They got me all set up in just a few minutes and I will definitely be back if I ever need another storage unit."
"Used this company A-Pro moving and storage a few weeks ago, the service was horrible - they broke my fan and refuse to replace it, when you call they don't pick up or return your call - management is very rude, they disrespect you after they collect your hard earned money - never again - I will take this matter to court, very unprofessional."
"Outstanding job with excellent communication! The team was more than helpful and reach out to me to ensure my storage was ready. I am so glad I went with LifeStorage. Highly recommended!"
"Customer service was stellar! Debbie was so pleasant with every interaction we had. My only issue with my overall experience was my rate increasing the longer I stayed."
"Outstanding customer service; place is always kept clean, even outside the units, there is never loose trash nor the sight of a damaged door. The best storage facility I rented and the best people to do business! If I ever need storage, I know where to go!"
"You're associate considered location and convenience when she selected my unit. I am directly across from the elevator. When I expressed that I was very happy with that she said, "I thought you'd like that". She was correct! I totally appreciated her consideration in selection my location. "
"I thank Life Storage from the bottom of my heart through the tough time of hurricane season they waived my late fee charge and I was able to keep up with my account I appreciate that becsuse it's really when a person is down on hard times they see who their true friends and families
THANK YOU LIFE STORAGE"
"The staff were very helpful I dropped a dropped a glass when moving out and asked for a broom to clean it. The maintenance person told me not to worry about it and he came and cleaned it up for me. That is courtesy. Thank you."
"Hands down you are the best storage facility. I drive 30 minutes out of my way because your staff and facility is exceptional. And I pass a whole lot of storage places from my house to get to you. I also recommend you to friends & strangers too when I hear they need a storage place. Keep up the great work. "
"We moved to Florida during a severe NY winter and had to find a storage location quickly. We actually stumbled upon this location, it was convenient to our home, and decided to check it out. We are so happy we did! The office staff is not only super friendly but very knowledgeable and helpful! The location is clean and there is always an employee around the yard working on something. Restrooms are also kept very clean. We were concerned about the rainy Florida weather but our storage unit is very dry and we feel secure in our decision in storing with Life Storage! Great Job!"
"Usually, everything is perfect. I don't get a courtesy call like I did with Metro Self Storage when my payment is due. Also, my lock is a little messed up, and has been since day one. Lastly, one day, I greeted the worker on site, and she was very stand-offish, and cold. Other than all that, my rate is good and consistent, and I have no other problems with the company. "
"Tammy was marvelous! She was so helpful over the phone and then again in person.
I've never rented a storage unit before and she addressed all my questions and concerns."
"I was greeted by Tammy at the Fletcher Ave location in Tampa, Florida. She was very professional answered all of my questions. I would recommend anyone to this location just because of the service I received from Tammy. She went above and beyond in making sure my move was just as I wanted it to be."
"The facility is old so i know appearance and amenities can only go so far in the managers control. I'm glad to see the management company coming off some money to give towards the property for paint and improvements. The staff there has always been helpful and always know my name. They keep it clean, even when it was seriously ugly. "
"I was initially nervous of leaving my things unattended, but I had no reason to worry! Everything was exactly as I had left it. The price for the amount of storage I had was amazing! Weill definitely use this storage location again. "
"Very dependable and office personnel always willing to assist and help! Grounds always clean and up kept! Best prices in town! I shopped and found no one cheaper! Thank you guys! "
"This was the best experience I have ever had obtaining a storage space and would highly recommend Uncle Bobs to anyone I know . Thanks Debbie for all of your help ."
"I am satisfied because the lady was real nice wish I remembered her name.service was excellent and my unit is safe n secure.thanks for taking great care of my assets."
"My family and I have used your storage not only because of the reasonable rates but the courtesy of your staff. On my part I have been fortunate in having your staff, Debbie, at your Fletcher Av. store to attend to me. This lady has always been pleasant, cheerful a real nice person to do business with. Always a pleasure when I get her on the phone.Thank you Debbie!!"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Tampa and University of South Florida
Our self storage facility on E Fletcher Ave is located east of the I-275, between E Orange Ave and Linnwood Dr, near University Square Mall. Click here for directions to this Life Storage.
At Life Storage Facility #678, we offer great property security systems and clean, affordable storage units to rent for the residents of University of South Florida, Lake Morley Terrace, Lake Magdalene, Greater Carrollwood, and other neighborhoods in Tampa, FL. Call us with questions, reserve online, or click here to compare other storage units in Tampa.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
