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7905 State Highway 59Foley, AL 3653524.9 Miles Away
Customer Reviews - Life Storage #68, Pensacola
We at Life Storage want to maintain the best storage facilities in Pensacola, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Great experience start to finish! The phone rep who initially helped me set up the reservation was great. The facility manager Christal was amazing! She helped me find the exact unit that fit my needs, and allowed me the opportunity to tour the facility to ensure my move-in would go as smoothly as possible. I was able to find a nice sized unit for a very affordable rate on short notice and am now very comfortable with the facility and management. 10/10"
"I was behind on my bill and my stuff is being auctioned off, I called facility and asked a couple employees how do I get my stuff back and how I find out about the auction info and none of them would give me any info except Elizabeth..she is by far the most helpful employee there. She gave me all the info the others refused to give me. THANK YOU ELIZABETH!!!!"
"I began securing spaces here in June in order to secure adequate climate controlled space for my Sept. move. Fortunately they also provide the only humidity controlled space in our area. The manager Crystal has helped me as if I were family. The staff wants to provide the best they have available at all times. The units are all clean, including the non climate controlled spaces. When a problem arose, it was tended to promptly and courteously. Crystal has earned my continued business, and I thank her."
"Great experience! Staff (Christal) was extremely helpful, nice, and friendly! It’s my first time renting a unit, and she was very patient and answered all my questions, and even gave me tips etc. I would 100% recommend this place."
"Whitney was wonderful! We had a picture break, asked her where we could trash the glass. She grabbed a 5 gallon bucket and some gloves, had the glass safely picked up in a jiffy, among other helpful things today! Thank you so much girl!"
"They are the most expensive storage in Pensacola. Climate controlled? Its 80 degrees or greater upstairs for 9 months out of the year with no humidity control. Miserable to service my unit. The prices just keep going up. Crazy."
"I love this place already,the ladies in the front office are laid-back cool ,the atmosphere is lovely... Whitney is very knowledgeable about the storage units and and i was very pleased .I really feel welcomed 😊🙃"
"This is a top notch storage facility. Whitney is wonderful to work with! She makes things easy to understand, she’s patient and always friendly. I have been a customer for at least 15 years, off and on and never disappointed. Way to go!!"
"My customer service is experience here is amazing. A sweet woman named Crystal had helped me find a good unit for my budget and was not only friendly, but a huge help when she took the time to help me look around for prices/sizes that work. I appreciate that"
"Staff is amazing, pricing is affordable, and the storage units are super kept up…highly recommend this facility…cant emphasize enough how fantastic the staff is with helping you with whatever you need!!!…Ask for Christal, she’ll get you taken care of!!!"
"Christal and Whitney were beyond amazing!
Christal has everything ready for my before arrival, and called while I was in transit from out it state. Whitney made the setup on line and all details very easy. Best experience ever!"
""Thank you so much Crystal for the courteous experience at your location. The discounted truck rental that was offered helped out so much with our move. I was super impressed with how clean the facilities are. I would definitely refer any of my friends and family!!"
Glad I rented
From life storage everyone is professional and courteous anytime you need them there waiting Krystal is the best employee very thoughtful and will go that extra mile to help the customer moving is so stressful but life storage makes it easy and they allow
Use there big moving van which helps always I would recommend life storage to anyone who wants to keep there valuables safe at all times 😀"
"I have used them for several years for my business and residential needs. They are always willing to help with all my needs and concerns. Excellent customer service every visit with them. I just met a new team member Blake. 👍"
"This location is always clean and the staff there are really helpful and friendly. They set me up with the App whenever I was having issues with it. They even helped me after hours whenever my house keys were locked in my unit."
"Awesome Customer Care
I enjoyed a smooth, friendly, and speedy first time visit. The staff was very helpful and friendly.
The unit I rented was clean and smelled fresh.
There prices are competitive if not a little better.
I would definitely recommend to anyone looking for short term or long storage space."
"I am totally happy with the entire staff here at life storage.
I recently went through a bad separation and it did involve possessions that two people aquire over many years of collections. The staff at life storage ...yet again showed me the most patience and allowed me plenty of space to get it together. I personally want to thank them all....and reccomend this storage facility to anyone who may need a professional service as this."
"This location has been great and the managers extremely helpful. Always clean; seems very secure. Life Storage at 2807 W Michigan gets a thumbs up for efficiency, too. Thanks, Christal and Stephanie for your help…again."
"I needed to store a vehicle on short notice, and Christal was fantastic in getting everything situated. I wasn't aware that I would need the vehicle registration, and didn't have the vehicle or the paperwork with me. She held the spot for me while I went back to get everything needed, as the location is short on outdoor storage spaces. She made the whole process quick and easy, and I am extremely grateful for her help."
"I stopped in to get information for my daughter who is moving here from Georgia in 3 months, Christal and Stephanie were very knowledgeable and patient with all the questions you bombarded them with. You'll definitely be getting a storage there when your daughter gets to town"
"I am researching storage places in and around Pensacola for relatives coming to live here. Ms. Stephanie Schmitt showed me Life Storage and was so helpful, courteous, kind and very accommodating to my family needs. I was going to go elsewhere but decided to recommend Ms. Schmitt and Life Storage to my family. She’s one of your best in my opinion."
"This Life Storage is great! I have been storing at Life Storage in Pensacola for over 5 years and previously was at the store on Palafox! After the second flood I had to move my stuff over to this location! I’ve been here for a few months but have been really impressed with everything! The staff is very attentive and helpful! It’s like visiting family whenever I come in town to check on my unit!"
"We were running late and manager was helpful and efficient. We did have to wait for Free truck with rental offer. Till 10:30 next day. Truck wouldn't start and roadside assistance information was not updated causing delays for my people and our client."
"They keep going up on our rent I have had an increase every single year since this new company took over Bob's ridiculous it wouldn't be so bad if there's a few dollars but they go up almost twenty bucks every time"
"I've had a spot at Life Storage for nearly 6 months. Since day 1, the staff has been incredible. The first spot they gave me didn't meet my needs, I went into the office and they were so flexible...literally immediately we jumped into their golf cart, they showed me a different spot for what I needed to store... it was perfect... went back to the office, updated my account in like 2 minutes and it was done. I also really appreciate the fact that there is a 1-800 number where you can reach them even after hours. I would highly recommend Life storage and this location specifically. Definitely 5 stars!"
"2295 W. Michigan Ave has been broken into multiple times in Mar 2020. I had cancelled indoor unit 175; door was so flimsy it would come off its tracks and you could get inside. Rented P5 an outdoor parking space and moved trailer and Side-by-Side UTV to outdoor parking. Big mistake, cameras and security don’t cover parking spots and they do NOT insure your items when they are in their outdoor parking spots. March 11, thief cut my expensive locks, straps, and cables and stole items off my trailer, $300 in loses. Thank goodness the UTV and trailer weren’t damaged. The staff did not contact me concerning the break-in or theft. I discovered the damage on March 23. Mine was not the only damage and theft that happened. Escambia sheriff took a report and video of the break-in, as of July I haven’t heard anything. I decided to vacate my spot immediately. I was offered a partial refund for the remainder of the month. They wouldn’t credit me back the amount since the break-in. Corporate sent me a b.s. letter of apology. This Life Storage is ran down, needs updated with better doors, security, fencing, etc. Unacceptable."
"Secured a small space today with Life Storage on Michigan Avenue in Pensacola. My first impression was very positive as the property was well kept, easy access and the store was very clean (and smelled really nice which is more than I can say for some of these places). Ms. Stephanie was amazing! She is very personable and greeted me as soon as she saw me. She toured me, went over the process and had me set up in no time! I feel very comfortable renting here. Would recommend to anyone!"
"Christal and Stephanie are extremely helpful and the facility is clean and safe! I was able to move my things in quickly and the welcome bag waiting on me in my unit was a great touch! I highly recommend Life Storage and their awesome staff!"
"Really great service. After a fiasco with our movers and their not paying for our storage on time, Christal went above and beyond her duties to get us into our storage units. Facilities are clean, secure and well maintained. Stephanie was also a great help and encourager. I would recommend this facility and these people to anyone."
"Excellent business! Mrs Stephanie and Mrs Christal are knowledgable professionals daily. I have been a loyal customer for years and I would certainly refer Life Storage to friends and family. Thanks Uncle Bob!!"
"I had A storage unit here for several months. I drove seven hours to get my things out of storage and I removed everything except for one empty box and one small table which a friend was supposed to pick up. My friend never picked it up and life storage in Pensacola tried to call me one time to tell me that my friend didnt pick it up. Within three days they sent my account to collection because I didnt call and pay $50 for the half month that I use the storage unit. It wouldve been cheaper if I would have left the lock on the storage for the entire month. They charge me a cleanup fee for which I cleaned it up I swept the entire area out. So instead of paying $50 for the half of the month or $100 for the entire month now I get to pay $142 for fees. I called today to get the phone number for collections and they told me they didnt have the phone number that they would mail me a bill. How do you not have the number for your collection department? When I talk to the girl working today she was very rude and had a major attitude after putting me on hold for 10 minutes. I would never recommend life storage to anyone ever. These people are a joke!"
"Just want to say these woman are awesome. They showed me there security camera and gate code procedures. Which I am thankful for it makes me feel safer than other places Ive been. I will recommend this place to my friends and family!"
"Decided to load more stuff into our unit this afternoon. Had a budget rental truck and a red pickup truck blocking access. We wiggled our car around. Had to get out to punch in our code. Waited until the gate opened. But still had the red pickup truck follow us in after we put in our gate code and two men walk through the gate. Again after we punched in OUR code. Contact customer support who had the office manager call us. All I heard was excuses. Why did we not come into the office. Oh they were with the rental truck. People do it all the time. They were waiting on someone to pay a fee so she could cut the lock.
Definitely a safety concern. Two women and a toddler alone in a car just dropped off some things. And a man in a pickup and two men walk into the gate and the office just shrugs it off."
"I recently stop by to check on prices and availability. Kristel and Stephanie were amazing! Very understand and caring during a difficult time ! Very clean facility, which is definitely a plus in my opinion. Definitely renting from them when it's time!!"
"This place rocks!! I went by there today unexpectedly in need of a storage unit. I had no idea what size to get, but the sales associate was super. Stephanie knew just the right questions to ask to help me figure out what I needed. Super friendly and knowledgeable. Overall it was a great experience!"
"The people here are friendly and the units are nice. I rented a 30 x 10 and it was reasonably priced. 24 hour gate access ability sets them apart from other storage places like A+ who has a 7am to 7pm open to close schedule. I switched from A+ to Lifestorage and it was the best move I made."
"Excellent staff and secure location. Been doing business with this location for years. If you're looking for a storage solution close to you on Michigan this is the place for you!! Highly recommended."
"Christal and Nicole are the best managers with Life Storage. They helped me with moving in quickly and helped with getting my stuff in the best unit possible. Did I mention you could eat food off the floor, they are so clean here. Best Storage Place Ever!!!"
"Just stopped in to see if I could keep my flats boat In a space at this facility. I couldnt believe how clean it was, and Christal was super nice and helpful. I definitely will be back when I get my boat out of the shop. If I could give them more stars I would!"
"The only reason I scored the neat and clean portion a 4 is that there is a large Live Oak tree near my storage unit and the leaves cause a mess. It would be nice if the facility would vacuum/blow the leaves away from the storage area doors so they do not pile high and get into them. That would be a great improvement."
"Everything was great. I only had to build a make shift clothes line to hang my coats. I think it would be great if you had small hooks that could attached to the wall with some type wire that could be used or not used. Just take in consideration for clothing. other than that everything is AWESOME. No Complaints."
"I was greatly impressed by the courtesy and professionalism of your staff as I secured my rental unit. I was especially pleased with the cleanliness and neatness of the facility and grounds. I appreciated your staff member who thoroughly checked over the moving vehicle so that I could easily and safely transfer my goods and property to my new storage unit."
"I had not locked my unit correctly one time and was called that day to let me know That was just awesome Nice to know you take good care of your customers Will use again if needed in the future Thank you so much and may you all be Blessed from this day forward :-)"
"I found the staff to be very friendly. My son did not lock our unit correctly one day and the staff found it and let me know right away, i felt like they were concerned with the safety and security of our items. "
"I can't say enough about the kindness and professionalism of these Ladies. I have referred several Friends there, and they all say the same things I've said. Great business and an even GREATER Staff, Thanks for all you do!!!"
"I left my car in storage at the #68 Office. My car had a dead battery, and Kelly went out of her way to help me get it running again.
Thank you Uncle Bob's for the customer satisfaction - I will be back again for sure!"
"the young ladies in my office are awesome they care about the people I have come in not feeling my best and have walked out feeling so loved, they are concerned about the people, it's a job I understand that but they go beyond the call..... what a blessing to your company please let them know that they are not just employee's but family to me What a Blessing thank you for sending this "
"Christal went out of her way to help us. Our Lock that we had purchased from here,from previous Rentals,was sticking. She held it in her hands,no gloves and sprayed it with PB blaster to loosen it up. Although there was another couple ahead of us Renting space,she was very quick,proficient,courteous and kind when greeting us and apologizing for our short wait. The Courteousness of the Staff here is why we continue to use this Facility for our Rental needs. Thank you kindly for making us always feel our items are protected and looked after. We will continue to use this particular location in our Future if Rental needs come up. Thank you for hiring a Great Staff."
"The woman at the counter was wonderful and went through the contract step by step. She was so knowledgeable that I assumed she was the office manager or similar, but the next day when I ran by to ask a few questions the woman I spoke with that day was just as knowledgeable and just as nice. They make you feel like they already know you. It is a "just come on in and let us watch your stuff for you!" type of place. Honestly, when I saw the name "Uncle Bob's [Life Storage]" I was expecting a side of the road, small town, Pit Bulls as security type of storage. The facility is so well maintained and the fact that there are security cameras almost everywhere was impressive. I am very pleased so far!"
"Within the last five months, I rented a storage unit, changed to a smaller unit, then closed the account, and finally reopened account renting another unit...all with friendly, courteous service from the front desk."
"I did a lot of looking around before deciding on this location. I chose this location because I like the sense of security it has to offer. Cameras everywhere, gated access, and the perimeter of the property is surrounded by houses. The place is high & dry, neat & clean and the people were a pleasure to work with."
"They were having trouble with the code working. And when I did get to the storage unit it had a lock on it. I reserved the space and the lock should not of been there. But overall they were helpful. It was a hot day and was aggravating cause they could not get the codes to work so I could get in to unload some stuff."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #068, we offer great property security systems and clean, affordable storage units to rent for the residents of Bellview, Pensacola Heights, Brent, Myrtle Grove, and other neighborhoods in Pensacola, FL. Call us with questions, reserve online, or click here to compare other storage units in Pensacola.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental