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4066 Silver Star RoadOrlando, FL 328089.1 Miles Away
Customer Reviews - Life Storage #609, Longwood
We at Life Storage want to maintain the best storage facilities in Longwood, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Amanda was a huge help when renting my storage unit. She went above and beyond, as I was arriving, she was heading to lunch but she was so sweet and stayed to help me. She was very thorough going over the important information of my contract. She answered all my questions and was super nice."
"This is a nice, clean and secure facility. We've been here for about two years and we've never had a problem. Amanda is awesome too, she's very helpful and explains everything thoroughly. Highly recommend! A+++++++"
"Today 4/19/2023 Kerry made finding a unit for me extremely easy. They were very knowledgeable in answering any questions that I had and spoke very clear and Concise. I’d already been to other storages and was not getting enough information to make a decision, but Kerry made it easy and fast for me to get the unit that fit me best. Was very transparent and honest with the prices which made me feel like I was in the right place. Thank you!"
"Highly recommended!!! Kerry N. assisted my Mother and I and gave us outstanding customer service!!! He was patient, kind & very informative on the storage and fees we selected. Kerry made sure our concerns were taken care of and all of our questions were answered. We were very pleased with our visit and will refer more customers to this location."
"Super clean and new looking facility. Have never had an issue and the manager, Kerry, is wonderful. Any questions or concerns are met with haste and with a smile at that. I feel confident that my assets in my unit are secure and I feel very comfortable communicating with the staff😊 anything I can't handle on the website I just give them a call and everything is handled. Would recommend them to anyone!"
"Super clean and new looking facility. Have never had an issue and the manager, Kerry, is wonderful. Any questions or concerns are met with haste and with a smile at that. I feel confident that my assets in my unit are secure and I feel very comfortable communicating with the staff😊 anything I can't handle on the website I just give them a call and everything is handled. Would recommend them to anyone! Truly has been a pleasure."
"I've been to many Storage companies in my time on this earth, but Life Storage in Longwood is by far the best choice. The customer service is outstanding! One young man in particular named Michael was so kind and helpful, I was awestruck. Do yourself a favor and come here for all of your storage needs, I know I will!"
"The place used to be very clean and well run. New owners and it's very dirty but the worst part for me is that there are only two carts to use and a number of visits and there were no carts to use at all. I cannot recommend this facility to anyone!"
"Just great customer service point blank period. I have had a storage unit for almost a year now and I happened to misplace my key to get in. Without any charge or hassle, Mr. Karry broke into it with a power tool after verifying who I was to ensure security. And made sure I was takin care of. 10/10 place to keep your stuff safe."
"I go here for a company I work for. Parking lot is clean. Easy access for the storage unit. Secured gate for entry and exit. I did speak to a business owner that rents a unit and he said the rates keep going up and believes the more you use it the more it goes up. That is his opinion not mine but felt like I would share it. I do not pay for the unit I use because the company pays it and the whole orlando area of the company I work for uses it."
"The best customer service you can find. We encountered an unavoidable issue and Derec came to help us, after normal biz hours on his day off. We stored our entire household items for a year, now we've moved into our new home and everything is in perfect condition."
"We've had storage units here a few times over the past year. Each time was wonderful. The people who work at the front desk are super friendly, one gentleman always remembers my husband and is super friendly and nice. They have reasonable prices and the indoor and outdoor units are always clean and convenient. Great location, safe and easy. We would definitely recommend and use again."
"Very nice and polite staff. I rented both inside and outside units. Never had water leaks and I would rent another unit there if I ever needed one again. I have rented from at least 3 other facilities. Hands down the best storage place."
"Darec was extremely helpful, kind and knowledgeable. The place is clean and organized. East to get to our unit and was also easy to load it by using one of the carts they offer at the entrance. The building appears to be well secured between the building and entrances as well as the security cameras. I give it a 5 stars all around from customer service to the service provided! Thank you! Rochelle H"
"I'm a little late because of covid but Giovanni was great. At least I think that's his name. The dude that drives the Corolla. Anyways, the transition was smooth and he helped me pick the right size storage unit. If only they sold masks....>"
"Good price and used to be 5 stars for me. Now only three because one of two elevators has been out of order for 6 months. They obviously have no desire to fox it. Starting to feel like big bang theory."
"Probably the best price in the area for smaller (5x10, 5x5) climate controlled units. Staff was easy enough to deal with. Make sure to call ahead and have them waive your admin fee. Also, check out you homeowner's insurance and if you have a storage clause, bring a copy of the declaration page. Save you like $12/month in insurance coverage that is costly and not sufficient enough."
"Darec was so very helpful and informative when we came to look at the unit. The location is great and the hours of operation are so convenient- I would definately recommend this location for storage needs!"
"I had a great experience with Life Storage! The employees at the Longwood location really go the extra mile! Thanks to gio dereck and keira for helping to make my experience all the more comfortable and simplistic. Will definitely be coming back for any and all of my future storage needs."
"I forgot his name but the manager of the office was always very helpful and friendly.I could tell he always put the customer first. He is an asset to Life Storage and should advance quickly in your company. If I have to store anything in the future I will think of your facility first. Thank you again."
"Great first time experience here. We needed moving boxes and stopped in to inquire. The attendant was very welcoming and was able to answer our questions. The prices were better than some of the places we had previously searched online. I'd recommend them for anyone that needs items for a move."
"Great value, especially with the special that I was able to take advantage of. Giovanni was a great help, showed patience, and I feel, went the extra mile in helping me figure out what would work best for me. I appreciate the professionalism and courtesy."
"Gio & Darec are so wonderful. I have been at this storage place for over a year and have had several units. they are so quick with service and are very professional. Get deals and get rates. Keep up the good work guys!"
"Very nice facility and well maintained. Could use a little better lighting in the actual units. Darec did a great job with going over all the rules and billing information about the rental unit. The security of the storage areas is top notch. I would highly recommend the facility."
"I stored my items at this facility for 8 months. It's a very clean facility the staff is very helpful and friendly. I was helped my Giovanni on numerous occasions. He was always willing to answer any questions and be of assistance. Very professional and eager to help. I would use this facility again."
"We leased a space on the internet for our father's move from apartment to nursing home... days later he passed. I called the local office and explained the situation and they promptly stopped our lease and had no further fees charged. We appreciate their ease of working with."
"Make sure the restroom is clean and unlocked during the day.
Also, the place is clean but the floors in and around the elevators need cleaning and buffing.
Entry gate constantly getting stuck, requiring me to gat out and push on it to open. Also cement in place the keypad pole at the gate"
"The employee was extremely helpful and friendly. She suggested moving supplies and was very knowledgeable about how they could help. She was patient and explained everything to me. It was the best experience I've had with a storage facility! "
"We found this facility manager, Lisa, to be outstanding. We had visited other facilities before we actually decided to rent and found Lisa and the other staff member to be informative, friendly, and above all, professional.
Their presence made us feel much better about the rental experience."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #609, we offer great property security systems and clean, affordable storage units to rent for the residents of Sanlando Springs, Heathrow, Wekiva Springs, and other neighborhoods in Longwood, FL. Call us with questions, reserve online, or click here to compare other storage units in Orlando.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$30 admin fee
Payments due monthly, with a minimum of one month rental