Customer Reviews - Life Storage #59, Melbourne
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We at Life Storage want to maintain the best storage facilities in Melbourne, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Melbourne (#059)
4.83 out of 5
based on 46 of our most recent Reviews
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5.0 out of 5
"Quality service, exceeded my expectations and fulfilled my needs. Excellent experience. I will be doing business with you again and would not hesitate to recommend your business to others."
October 26, 2017
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5.0 out of 5
"You had space immediately available. The staff was very courteous and helpful. You were running a special for a month free rent which I was not expecting so it was an additional bonus for me to sign a rental agreement with your company. Everything went very smooth. Thank you!"
October 26, 2017
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- Michelle from Shorewood, IL
5.0 out of 5
"The store was clean! The manager was kind and professional at all time. Explained everything in detail. The storage center is clean and cool. The unit was in great condition, clean and easy to access. "
October 12, 2017
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4.9 out of 5
"Excellent, Professional Customer Service via phone call & quote -&- in person {JERRY} "
September 20, 2017
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- Kathleen from Melbourne, FL
5.0 out of 5
"Your manager, Gerry was the reason I rented a unit at Life Storage. He was knowledgeable, professional, and patient when answering my questions. "
July 21, 2017
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5.0 out of 5
"Great employees neat and clean units easy accessibility "
June 22, 2017
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4.8 out of 5
"Previously rented from Uncle Bob's was satisfied then and am satisfied now. I liked the name Uncle Bob and that's why I rented the first time. "
May 30, 2017
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4.0 out of 5
"The size was adequit and ready to answer any questions i have"
March 27, 2017
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5.0 out of 5
"I rented when it was Uncle Bob's [Life Storage]. I only had my unit for 6 months, but I was impressed with the facility."
January 25, 2017
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- Richard from Melbourne, FL
5.0 out of 5
"The facility was clean and temperature controlled which was important to us "
September 26, 2016
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- Eleanor from Melbourne, FL
4.8 out of 5
"Everything was neat and clean. The associate was polite and clean"
March 28, 2016
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- Patrick from Melbourne, FL
4.3 out of 5
"Very thorough and fast with the process of setting up my storage and payment process"
February 25, 2016
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- Jeffrey from Satellite Beach, FL
5.0 out of 5
"Very nice facility. Counter Clerk was very helpful and friendly."
February 19, 2016
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5.0 out of 5
"I had a family medical emergency, and both associates were very helpful. Allowing me 24 hrs access so I could get done faster and get home to Maine to take care of my father. Everything went smooth and they went beyond my expectations to help me any way they could. Very professional, curteous and personable. I will recommend to all my friends."
February 15, 2016
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5.0 out of 5
"I called first and the lady on the phone had a great personality and was very helpful. When i got there the gentleman who helped me was great!"
June 30, 2015
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- Douglas from Melbourne, FL
4.9 out of 5
"Every point in the process was pleasant quick accurate and easy."
May 26, 2015
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- Yamilka from Melbourne, FL
4.9 out of 5
"Very friendly staff!! I was surprisingly happy to hear I could use a truck for free...really made the difference!"
March 27, 2015
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- Eleanore from Concord, CA
5.0 out of 5
"I actually live in California with a second home in Florida. My experience with your staff, is that they have been very considerate and professional whether by phone or in person."
March 26, 2015
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2.7 out of 5
"Payment is cumbersome through the web site, and I am having difficulty signing up for auto pay. "
January 15, 2015
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- Virginia from Melbourne, FL
4.3 out of 5
"Feels secure, even when I need to be there at night."
January 05, 2015
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- Linda from Indian Harbour Beach, FL
5.0 out of 5
"Pete was so helpful in moving me out of my unit after the building was scheduled for demolition. He helped me move all my boxes into the rental truck. thanks for your help, Pete!"
January 03, 2015
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5.0 out of 5
"1st time rented storage, anticipated the process to be a hassle and time consuming, but it was quite smooth and time efficient."
January 02, 2015
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5.0 out of 5
"I had previously used the Melbourne Uncle Bob's the last time I deployed. Pete is great he remembered me from last time and has always been professional. He is a great guy and as always been very helpful."
October 28, 2014
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5.0 out of 5
"Could not have been better in all respects. I will be back, as usual, next year again."
October 23, 2014
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- Tom from Melbourne Beach, FL
4.6 out of 5
"Would like to see later hours for the gate entrance especially on the weekends"
September 23, 2014
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- Joanne from Melbourne, FL
5.0 out of 5
"I have rented many times at Uncle Bob's and always have been very satisfied with both the service and staff. I really like the fact that there are no long term contracts, I am able to use a storage unit only for the lenght of time I need it."
August 27, 2014
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- Adriene from Melbourne, FL
5.0 out of 5
"The staff were exceptional on Cs Service would use again and recommend to all I know!
They were professional fair and friendly-exceeded my expectations !"
August 27, 2014
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- Tamarah from Melbourne, FL
5.0 out of 5
"The gentleman was very courteous, explained options, not pushy. Showed me around and answered all of my questions. He seemed to know his job well and enjoyed helping people."
August 27, 2014
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4.2 out of 5
"Your employees was very aware of any changes such as units becoming vacate over night, they notified me the very next morning after I vacated the unit to verify with me because they noticed the lock missing on my unit, I really appriciate them looking out for my belongings"
July 23, 2014
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4.8 out of 5
"the property was exceptionally well cared for & clean...personnel very helpful...price of inside A/C unit was affordable...
"
July 17, 2014
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- Deborah from Melbourne, FL
5.0 out of 5
"It is located near my home, the person there was very nice and helped me to decide which size was best for me. It was a lot better experience then I expected, I had always assoiciated the storage places with dirty etc.... but that was not what I found. Very happy."
June 27, 2014
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- Michelle from Melbourne, FL
5.0 out of 5
"You exceeded my expectations, because the location was not the best in terms of getting to, and I had no idea what to expect. I was happy to have found such a nice place to store my things."
May 29, 2014
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5.0 out of 5
"Exceeded my expectations
. Great place to do business with. Thanks for the pleasant experience. Will gladly pass the word. Thanks. Don"
April 06, 2014
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- Virginia from Melbourne, FL
5.0 out of 5
"Very impressed with the cleanliness of the facility. Managers were very helpful and a pleasure to deal with."
March 23, 2014
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- Andrea from Melbourne, FL
5.0 out of 5
"I have been with Uncle Bobs off and on since the 90's. Great storage company"
March 03, 2014
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4.8 out of 5
"We have had items stored at your facility since March 2011, and I have only been to the unit 3 or 4 times to add/take out items. But, I have always had a good impression of the property and the staff has always been very pleasant and helpful. Thank you."
March 01, 2014
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5.0 out of 5
"We usually have dealings with Pete and he is so kind and always very helpful. We appreciate how he treats us when visiting our sites. Thank you."
March 01, 2014
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5.0 out of 5
"Pete at the Melbourne store,is awesome, professional, great manager, Thank you, Pete."
February 26, 2014
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5.0 out of 5
"The manager of the store is an asset to your company. He is the main reason why my experience exceeded expectations. He was always personable and welcoming - this was not my experience at another storage unit years ago. When access was blocked for an extended time due to sealing the pavement and weather issues, the manager explained it in such a way that eased the frustration."
February 24, 2014
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5.0 out of 5
"Pete at your Wickham Road location in Melbourne Florida is totally awesome. His helper not so much but if I need yur services again I will return to one of your facilities"
January 25, 2014
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- Jocelyn from Melbourne, FL
4.8 out of 5
"Everything went very smoothly and I have been treated very well each time I have worked with a staff member."
November 19, 2013
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4.8 out of 5
"The only thing that is not pleasurable for me is that the entire building reeks of moth balls. Not sure if it is your application or if it is in someone's individual unit but it is nauseating and I am afraid my things will absorb the awful scent."
October 26, 2013
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4.8 out of 5
"Just perfect. Don't change a thing. I will be back again next year, as usual."
October 23, 2013
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- Babette from Melbourne Beach, FL
5.0 out of 5
"The guys at the storage place were always very helpful and went out of their way to help me in what ever I needed. This is the second time I used this storage place and am extremely pleased with the service there. Thank you."
September 28, 2013
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5.0 out of 5
"I had a great experience and especially wanted to thank Peter for great professional service. I was living out of state but kept my item in storage in Melbourne and he always was very helpful when I called."
September 23, 2013
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4.7 out of 5
"My church needed a fare rate that we could afford. This was accomplished."
September 19, 2013
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