Customer Reviews - Life Storage #408, Middleburg
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We at Life Storage want to maintain the best storage facilities in Middleburg, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Middleburg (#408)
4.89 out of 5
based on 83 of our most recent Reviews
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- Anita from Middleburg, FL
5.0 out of 5
"Not sure about other stores but I really like my storage #408 and the ladies are awesome"
November 15, 2018
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- Deborah from Middleburg, FL
5.0 out of 5
"Always very clean, including the restrooms. Also, very comfortable temps inside, not too hot. Thanks."
October 19, 2018
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5.0 out of 5
"Was shocked at how well building kept... was in one in other state years ago,it was a mess...Thank you."
June 23, 2018
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- Allen from Jacksonville, FL
5.0 out of 5
"Secure, very clean, easily accessed place to store my things."
May 26, 2018
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- Jonathan from Middleburg, FL
5.0 out of 5
"Very satisfied, associates were very helpful and responsive, kind and good humor."
May 19, 2018
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- Nimsay from Orange Park, FL
4.8 out of 5
"I chose Life Storage because of safety. Not only do I personally feel safe going to my storage unit but I also feel my belongings and vehicle are also safe. I still take precautions to ensure my safety and those of my belonging, but I'm not paranoid as i would have been at another location.
Thank you"
May 02, 2018
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- Cedric from Green Cove Springs, FL
5.0 out of 5
"I've had the opportunity to visit two of your facilities and both facilities were well organized and well managed."
April 12, 2018
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5.0 out of 5
"Both Roberta and Jeanie were very helpful and knowledge. They are very friendly and made the whole process go well. Roberta was there this weekend and even came out to greet me while I was moving some of my belongings. I would recommended this location to anyone. "
March 19, 2018
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- Courtney from Green Cove Springs, FL
5.0 out of 5
"Everyone that we spoke with in the office were so friendly and helpful every time. The building was consistently clean."
January 23, 2018
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- Sarah from Green Cove Springs, FL
5.0 out of 5
"We have been into several LS facilities and the 1 thing we notice is that it always smells fresh and clean. They do a great job not letting it get dingy smelling like many other storage facilities do. Thank you for all you do to keep our stuff safe and clean!"
January 03, 2018
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5.0 out of 5
"Everything is great. First time renting a space and it has been a easy process."
December 28, 2017
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- Kacey from Jacksonville, FL
5.0 out of 5
"Yes, I had a personal problem and both employees went above and beyond to make sure my storage unit was safe and only accessible by me when I was out of state. I can't thank them enough!"
December 20, 2017
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5.0 out of 5
"The site manager was wonderful. She was quick to help and ensured that all of my questions were answered. I couldn't ask for a better experience in renting my first storage unit."
October 30, 2017
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- Carol from Green Cove Springs, FL
5.0 out of 5
"Roberta was wonderful. We are victims of Hurricane Irma and are under a lot of stress. Roberta processed my signup in record time with a very calm demeanor. I really needed her compassion and efficiency. The storage facility is very clean and feels extremely secure. Thanks for being there in my time of need. Roberta is a great asset of yours in that she treats her customers with the utmost respect and she does it graciously."
October 10, 2017
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- Randy from Ponte Verdra, FL
5.0 out of 5
" I walked in the door and was warmly greeted. And all my questions were answered to my satisfaction. Thanks for such good company. "
September 26, 2017
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- Robert from Orange Park, FL
5.0 out of 5
"Great customer service. The ladies Were extremely knowledgeable, very professional, courteous and happy to help you."
August 29, 2017
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- Tracy from Orange Park, FL
5.0 out of 5
"We are a military family and move around a lot. We haven't seen any storage that is super clean like this one. We love the inside of the units, all well lit and music playing. we will give it 10 stars if we could!!"
August 28, 2017
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- Anthony from Middleburg, FL
4.8 out of 5
"Thank you for being there when I needed your accommodations."
August 24, 2017
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- Jennifer from Middleburg, FL
5.0 out of 5
"I loved the way I was treated here. The only reason I left was because we moved to North Carolina. Will use again if there is one in our area and I am in need. "
August 23, 2017
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- Cynthia from Middleburg, FL
5.0 out of 5
"I've never had any issues in the past 6 years with security or with customer service. Good job all!"
June 13, 2017
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5.0 out of 5
"Extremely impressed with staff cheerfulness and helpfulness. Have observed them with other customers and been impressed with their patience and professionalism while connecting with each person. "
March 28, 2017
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- Patricia Del Carmen from Middleburg, FL
5.0 out of 5
"Jeannie was one of the kindest souls I've ever met, she made my whole experience so welcoming. She was always sweet and loving with my and my daughter. We will miss this company.
This woman deserves so much credit for her outstanding customer service. "
February 23, 2017
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5.0 out of 5
"The manager Jeannine was awesome! She is a great person to work with, very intelligent and very helpful!"
October 24, 2016
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- Steven from Middleburg, FL
5.0 out of 5
"Very Professional and courteous. Very well maintained premises. "
October 01, 2016
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- Michael from Jacksonville, FL
5.0 out of 5
"I had rented before and the service then and during the present rental was outstanding."
July 27, 2016
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- Linda from Orange Park, FL
5.0 out of 5
"pleasant, friendly, willing to review and explain all questions"
June 05, 2016
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- Louis from Middleburg, FL
3.2 out of 5
"Even though climate controlled facility, cost of unit still kind of high"
April 02, 2016
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- Carol from Middleburg, FL
5.0 out of 5
"You were wonderful. Everyone was courteous and helpful. thank you."
January 26, 2016
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- Amanda from Middleburg, FL
4.6 out of 5
"I love using uncle bobs and have no complaints except I think prices are a little high especially for the small units. "
January 26, 2016
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- Susan from Middleburg, FL
5.0 out of 5
"Uncle Bob's [Life Storage] more than meets my expectations. The space is clean, easy to get to with the provided carts, well lighted and air conditioned. The associates are always friendly and helpful."
January 25, 2016
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- Christopher from Middleburg, FL
5.0 out of 5
"Very courteous and professional associate; above and beyond expectations 100%"
January 20, 2016
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- Ethel from Jacksonville, FL
5.0 out of 5
"Was an excellent experience...staff was friendly and helpful. Thanks"
December 23, 2015
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- Tamara from Fleming Island, FL
5.0 out of 5
"Definitely would recommend and use Uncle Bob's Self Storage, at least at this location, again! It was spotless, I felt safe regardless of the hour I visited and the employees are awesome. "
December 23, 2015
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- Barbara from Middleburg, FL
5.0 out of 5
"Everyone has been more than helpful and very professional and makes you feel very respected and that they are happy you are using the service. I am happy to store my things at this very clean and well-maintained storage facility.
Thank you very much for such great service."
November 24, 2015
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- Alvin from Orange Park, FL
3.8 out of 5
"Every thing was good until the price went up. Shouldn't have to pay more for the same space."
October 26, 2015
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- Rachel from Jacksonville, FL
5.0 out of 5
"The only thing that would make my experience any better would be if the storage had some way to dispose of trash and unwanted items. This is not my first time renting with Uncle Bobs [Life Storage], and I know it will not be the last time. I have been very happy with my experience there. "
September 23, 2015
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- Staci from Middleburg, FL
5.0 out of 5
"The staff was very professional. I had my 3 children with me and she gave them balls to play with while we completed the transaction. Above and beyond."
August 28, 2015
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- Heather from Middleburg, FL
5.0 out of 5
"So easy and convenient! Great customer service. And I love the music! "
August 23, 2015
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- Joseph from Middleburg, FL
5.0 out of 5
"Professional staff. The building is super clean and everything looks brand new. I don't even expect customer service anymore ANYWHERE. I was astounded, almost in shock by the superb customer service there. My ONLY issue is I felt I was being questioned a bit too much about the contents of the unit. GREAT JOB!"
July 28, 2015
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- Dakota from Middleburg, FL
5.0 out of 5
"This was my first time using a storage facility. It was clean with professional staff and everything was well taken care of. You have excellent staff working for you!"
July 28, 2015
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- Darrell from Jacksonville, FL
5.0 out of 5
"This location was extremely clean. The staff was probably the nicest staff that I have ever dealt with at any business. Bianca was worth her weight in gold."
July 23, 2015
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- Russell from Orange Park, FL
5.0 out of 5
"Did just fine and I am happy to be renting a space with Uncle Bob's Storage"
June 27, 2015
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- Linda from Green Cove Springs, FL
5.0 out of 5
"Beonica was very nice abs very helpful. I will recomed your place to all my friends."
June 26, 2015
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- Gwendolyn from Jacksonville, FL
5.0 out of 5
"The best storage facility I have been affiliated with. I was extremely pleased."
June 23, 2015
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- Robert from Middleburg, FL
4.8 out of 5
"I was somewhat disappointed with the rate increase, even with the warning it really hit. I do understand the need to do so and I have gotten past the disappointment.
My only concern is there have been many times I have gone up to pay my bill and the office is closed, only to find out it is because the staff has had to leave to clean a unit that has come empty. Maybe there might be a more adequate way to get this job completed without taking the only person available for customers away during the office hours?"
May 27, 2015
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- Roderic from Fleming Island, FL
4.8 out of 5
"People who see my storage unit always comment on how nicely clean & climate controlled it is."
May 27, 2015
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- Rebecca from Middleburg, FL
5.0 out of 5
"You met every need I had. Would highly recommend to anyone. The ladies were as polite And friendly as could be ."
May 27, 2015
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- Richard from Portland, TX
5.0 out of 5
"Cleaner and better appointed than I had anticipated."
April 29, 2015
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- Melanie from Green Cove Springs, FL
5.0 out of 5
"The associate was super friendly and knowledgeable. The facility is beautiful and immaculate. I feel confident that this is by far the nicest storage facility available. I am extremely pleased with the service and facility. Thank you !!"
April 28, 2015
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4.6 out of 5
"The storage space was clean, access/protection good. Overall, met my expectations well."
April 06, 2015
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- Andrew from Middleburg, FL
5.0 out of 5
"I just wanted to say thank you! You guys are awesome. I never have any problems, been with Uncle Bobs for about 6 months now. Whatever you're doing, keep it up.
--Andy."
March 18, 2015
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5.0 out of 5
"Great security and the automatic lights always worked when you came into a new area"
February 23, 2015
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- Larry from Middleburg, FL
5.0 out of 5
"We will definately use Uncle Bobs again if ever needed in future."
February 15, 2015
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5.0 out of 5
"The appearance was the main reason for my choosing your storage facility. "
January 27, 2015
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- David from Middleburg, FL
5.0 out of 5
"It was the best storage facility that I have used. Clean and kept my stuff in the same condition that it was the day I put it in storage. Will use Uncle Bob's again!"
January 26, 2015
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- Abdel from Middleburg, FL
5.0 out of 5
"Very professional and friendly manager. Will recommend to any one who needs a storage space.
"
January 26, 2015
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- Deborah from Middleburg, FL
5.0 out of 5
"Everyone I spoke with and dealt with where extremely knowledgeable and helpful. Great Customer Service "
January 23, 2015
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- Fenol from Boca Raton, FL
5.0 out of 5
"That's was perfect for me for what I have been done I will say thank you"
October 23, 2014
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- Bobby from Middleburg, FL
5.0 out of 5
"My husband and I are very happy with our storage space. Every time we have to go their for something my husband always comments on how clean and neat the facilities are."
September 25, 2014
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- Chacketa from Middleburg, FL
5.0 out of 5
"I feel that my expectations were met the staff was very friendly and helpful answered all questions"
September 25, 2014
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- Laura from Middleburg, FL
5.0 out of 5
"The place was so clean and so different from any space I had been. It felt like a hotel for my furniture! And the convenience of the lobby and a covered area to keep us out of the rain. Just excellent."
September 11, 2014
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- Susan from Fleming Island, FL
4.7 out of 5
"I love storing my belo gongs and feel safe when going in the building at all times."
August 27, 2014
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- Jeff from Orange Park, FL
4.6 out of 5
"Valued customers should have access to the dumpster or an area where you can throw away items. There is no place to put garbage. That to me is rediculous. "
August 27, 2014
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- from Green Cove Springs, FL
4.5 out of 5
"Make it a little easier to access as in allow customer to pick access code"
August 27, 2014
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4.8 out of 5
"I feel confident in knowing my property is safe at Uncle Bob's. It's always nice and clean when we visit the facility. Never had any problems entering the building or using the elevator to go upstairs. There are always plenty of carts available to use for moving our things around. Uncle Bob's is a quality place to store. "
August 27, 2014
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- Lucille from Middleburg, FL
5.0 out of 5
"We have never rented a storage unit before but compared to other locations that we have seen, your business is well run and clean."
July 27, 2014
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- Marvin from Middleburg, FL
5.0 out of 5
"The associate was very professional and respectful. The facility (#408) is very nice and well maintained. My wife and I are very impressed! I will recommend Uncle Bob's Self Storage to every one we know.
Thank you for being here to provide storage and security in a world of uncertainty.
Ben&Mo Middleburg,Fl. "
July 02, 2014
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- Brooks from Middleburg, FL
5.0 out of 5
"I am very pleased with the staff and facility. We have been with other storage companies in the past but have never been as pleased as we are with Uncle Bob's in Middleburg, FL! They are a pleasure to work with and the office always smells fresh and looks spotless. Keep up the awesome work!"
May 29, 2014
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4.8 out of 5
"Hey, I have already recommended and sent customers your way. The process was easy. The price was good. The service was outstanding. The facility was fantastic. I will always choose Uncle Bob's Storage. Thanks."
May 23, 2014
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- Heather from Lake City, FL
5.0 out of 5
"This place is awesome for all my storage needs. Very secure, clean, and I don't have to worry about the elements getting to my belongings. I have and will continue to recommend. Thanks!
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April 25, 2014
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- Gale from Jacksonville, FL
5.0 out of 5
"you have a wonderful building and I was not worried about my belongings while in your care!!!!!!!"
April 24, 2014
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4.4 out of 5
"The bumps in front of the doors to load and unload are just terrible. When one is dealing with heavy fragile boxes, it is most disturbing to roll over those bumps. It is my hope that your company changes that feature to your doors. Other than that we appreciate every thing. Thank you!"
April 24, 2014
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- Joyce from Middleburg, FL
4.8 out of 5
"The absolute best storage facility in my experience. Very satisfied customer here.
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March 26, 2014
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4.6 out of 5
"PLEASE PLEASE PLEASE Invest in new carts!! Those carts are the loudest carts I've ever seen. They rattle and make the most ear piercing noises when rolled on the bare floor anywhere in that building. I use the same type of carts at work that make no noise. They are out there, so please buy them. I love everything about that place except that. Thanks!"
March 04, 2014
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- Bruce from Middleburg, FL
4.5 out of 5
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Everything was fine. The office was busy so I had to wait a while but it was nobody's fault.
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March 02, 2014
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- Stephen from Middleburg, FL
5.0 out of 5
"Very clean and well maintained facility coupled with friendly service.
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March 02, 2014
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- Sylvia from Middleburg, FL
4.6 out of 5
"I do not often check my storage unit however, when on occasion I do check on my unit,I am always struck by how clean and well kept the hallways and the grounds are maintained. Not once has I found the property untidy. "
March 02, 2014
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- Wanda from Green Cove Springs, FL
5.0 out of 5
"The girls that work up front are very friendly and helpful! "
January 25, 2014
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- Deborah from Green Cove Springs, FL
5.0 out of 5
"even the people that are there for their storage units are friendly and help if you ask. My husband and I are very pleased with your facility. Thank you Deborah"
January 20, 2014
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- Judith from Middleburg, FL
5.0 out of 5
"Our agent was very nice, knowledgeable, efficient, professional and eager to help. Great facility and staff!"
January 20, 2014
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- Melanie from Orange Park, FL
5.0 out of 5
"Bianca is a great lady and Always does all she can to make me happy. She's the reason I came back to this storage location!"
January 16, 2014
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- Joseph from Middleburg, FL
4.6 out of 5
"Rates are comparable but it would be nice if they where a bit lower.
When visiting I often find the office locked as the attendent is out of the office and in the storage facility showing space or helping a customer. As it is inconvenient to me I can handle that, but as an insurance agent I worry about the liability to the company. If only one employee there at a time you are at risk of theft, or worse injury to your employee. Please think this over. It is a bad world we live in! "
November 30, 2013
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4.6 out of 5
"The loading area at the storage building I used has non slip at the entrance when you use the carts items on the cart fall off and I broke sever items. When the cart roll over the bumps.
The carts are too small for large items to fit on like a regular size chair small tv stand or love seat. "
November 24, 2013
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