Customer Reviews - Life Storage #67, Orange Park
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We at Life Storage want to maintain the best storage facilities in Orange Park, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Orange Park (#067)
4.88 out of 5
based on 43 of our most recent Reviews
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- Danielle from Charles City, VA
5.0 out of 5
"The beautiful ladies at LIFE STORAGE was beyond kind and helpful. I ran into all the hurdles possible of a mover and they were always willing to assist and possibly just be a listening ear at times. They were always very nice and interactive with my busy children as well. The facility inside and out was outstanding."
July 27, 2018
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- Stephanie from Orange Park, FL
5.0 out of 5
"The only problem I had was my first unit leaked, but I was able to get a new unit that doesn't leak. It was just a pain to move all my stuff. However, I was able to use the on site truck at no cost. So very satisfied."
June 18, 2018
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- Julie from Green Cove Springs, FL
5.0 out of 5
"Veronica made a very stressful move seem less stressful. She explained everything well, brought us water while packing storage, and she keeps the office clean and smelling really good. All things combined made me tell others about the company. If she is there, I will make sure to refer everyone I know. You have a wonderful employee, and it makes a big difference."
December 22, 2017
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- Victoria from Orange park, FL
5.0 out of 5
"Veronica was very friendly and explained everything well."
October 04, 2017
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- Samantha from Jacksonville, FL
5.0 out of 5
"I was not expecting a discount due to Hurricane Irma but I was given one by Veronica. She has been amazing through this entire process. "
September 28, 2017
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- Daniel from Jacksonville, FL
5.0 out of 5
"We were informed of everything we needed and treated very well
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September 18, 2017
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- Simone from Middleburg, FL
5.0 out of 5
"I'm had an excellent experience. Very professional and helpful. Will definitely recommend ."
July 24, 2017
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- Keith from Middleburg, FL
5.0 out of 5
"What a pleasure to have such nice and helpful people working there and explain everything so well. Couldn't be happier with the entire experience!"
February 14, 2017
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- Frederick from Middleburg, FL
5.0 out of 5
"The best part of my experience is your personal I love the way they make us feel that we were the most important person there "
November 23, 2016
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5.0 out of 5
"Helped us find the perfect spot to park our camper. Reserved it to hold for a week because the camper was in the shop. The manager was very helpful and friendly. "
March 25, 2016
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- Odette from Oerange Park,, FL
5.0 out of 5
"You met GREAT expectations! Blessed to do business with you."
March 24, 2016
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- Guy from Green Cove Springs, FL
5.0 out of 5
"Carla was awesome, very knowledgable and explained all our options. A+++ customer service. Highly recommend."
February 23, 2016
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5.0 out of 5
"All of my questions and concerns we addressed to my complete satisfaction."
February 10, 2016
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- Margaret from Jacksonville, FL
4.5 out of 5
"Unit door is extremely difficult for me to lift. Unit had rocks and concrete particles on floor at move in time. I cleaned it up for my own safety prior to moving in my property. "
February 05, 2016
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- Doris from Middleburg, FL
4.2 out of 5
"This is my second time I rented from Uncle Bob. So that must mean something..I also had a couple of my children rent there too. I hope your prices do not go too high in the future. As that had a lot to do with me coming back to you."
January 08, 2016
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5.0 out of 5
"Mrs. Carla is absolutely FANTASTIC! She's incredibly helpful and very courteous. I will always rent from Uncle Bob's as long as she's there. "
December 16, 2015
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- Cynthia from Middleburg, FL
4.5 out of 5
"quick, friendly business completed with no problems"
October 28, 2015
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- Dan from Fleming Island, FL
5.0 out of 5
"Always helped us out whenever they could. Was very nice, friendly n very approachable no matter the issue! A+ staff!!!!"
August 29, 2015
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- Charles from Orange Park, FL
4.8 out of 5
"I have rented with uncle bob's in other states and have always been impressed. This one has lived up to that. "
July 29, 2015
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- Marilynn from Orange Park, FL
5.0 out of 5
"The people are so nice and always helpful. The place was always clean and safe."
July 23, 2015
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5.0 out of 5
"Carla, the store manager was always friendly and helpful every time we have spoken"
July 21, 2015
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- Robin from Keystone Hgts, FL
5.0 out of 5
"Carla the Manager was more than helpful with the situation i was going thru. She provided me with helpful info and went above and beyond with help to move my belongings into the unit even as far as helping me move a few things out of my car. She is great and i was so lucky to have picked this location to store my stuff."
May 27, 2015
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- Robert from Jacksonville, FL
5.0 out of 5
"Fast, understood everything, clean, and helped with all questions. "
February 26, 2015
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- Bill from Orange Park, FL
5.0 out of 5
"Staff goes the extra mile to provide superior customer support. I wouldn't think of storing anywhere else. "
February 24, 2015
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5.0 out of 5
"I'm extremely happy your office personnel,they've always their to help day or night,I really appreciate it. "
February 24, 2015
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- James from Fleming Island, FL
4.8 out of 5
"I like the fact that you have not increased my rental rate since I've been storing with Uncle Bob's [Life Storage]."
January 27, 2015
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4.5 out of 5
"She was not from the storage area we rented but was very well versed in the space i rented. Having rented a space for 10 yrs there approx 8 yrs ago I like the change in staff and office arrangement."
January 26, 2015
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- Jennifer from Fleming Island, FL
5.0 out of 5
"Even cheaper than quoted. Got call to say moving truck was ready early."
December 30, 2014
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- Sharon from Orange Park, FL
5.0 out of 5
"Diane and Carla with far beyond what I would expect to make my husband and me feel like friends not just another customer. If storage services are ever needed again, we will go straight to them."
December 25, 2014
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- Janice from Fleming Island, FL
5.0 out of 5
"The ladies at my location became like friends they were so nice and helpful, I miss talking with them!"
September 24, 2014
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- Kelly from Middleburg, FL
5.0 out of 5
"The only reason we rent from uncle bobs is the amazing service and attitudes of Carla the manager and Diane they are super friendly and courteous and know us by name"
September 09, 2014
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- Janet from Manorville, NY
5.0 out of 5
"Location is convenient and service is excellent. Serves our purpose very well. Thanks "
August 27, 2014
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- Billie from Orange Park, FL
4.9 out of 5
"Nothing to add you guys have earn my business for years to come."
August 27, 2014
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- Kevin from Fleming Island, FL
3.7 out of 5
"The facility I am at is hard to get in and out of. One lane and you have to wait if someone is entering to leave. The online customer service is less than helpful."
August 27, 2014
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- Dan from Fleming Island, FL
5.0 out of 5
"th ane ladies are very nice our experience has been good so far I would recommend Uncle Bob's storage."
May 29, 2014
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5.0 out of 5
"Diane has beem AWESOME from day one and is always a pleasure to deal with and always helpful"
April 12, 2014
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- Robert from Orange Park, FL
3.9 out of 5
"There is an electrical outlet just outside my unit and does not work. I've asked to have it repaired. It has been out since I started using the unit almost going on 3 years now."
April 01, 2014
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- Casey from Orange Park, FL
5.0 out of 5
"I have always felt secured with storing my belonging here.. I have always been greeted with a friendly customer service.. I would recommend Bobs self storage too friends and family... :-)"
March 01, 2014
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- Cindy from Jacksonville Beach, FL
5.0 out of 5
"The manager at this location was very personable. She called to let me know when my hired help arrived and was a very pleasant person to deal with. I would definitely use Uncle Bob's again. I have stored at several other places and yours was absolutely the best."
February 25, 2014
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- Maria from Orange Park, FL
5.0 out of 5
"the ladies are very nice and helpful I like the kindness."
January 06, 2014
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- Kelly from Middleburg, FL
5.0 out of 5
"I can not say enough good things about Carla and Diane I will never rent anywhere else nor recommend any other storage space to anyone. Please give these ladies a pat on the back Because true customer service is hard to find and you have it!!!"
December 23, 2013
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- Dianna from Riverdale, UT
4.8 out of 5
"Although not climate-controlled, the storage unit was free of moisture and most major dirt after 2.5 years in use. I was quite pleasantly surprised at that. A little dust was all I could find and that's to be expected."
November 23, 2013
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- Teresa from Orange Park, FL
5.0 out of 5
"Carla is an asset to your business. Much better than any other representative I have dealt with"
October 23, 2013
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