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Storage Facilities (12)

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Happy Customers

Life Storage in Hollywood (4.81) based on 510 ratings
  • "Excellent Service! Everyone was friendly and the office and facilities were clean and well maintained. We are extremely fortunate to have chosen to use Uncle Bob's storage facility on Sheridan Street."

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    David - Pembroke Pines, FL June 20, 2016
  • "Kerry, the associate that helped us "move in" was extremely helpful and addressed all of my concerns. She went above and beyond in helping us, even after our hop from the initial space to another more convenient space (extra work for her)."

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    Blas - Hialeah, FL November 16, 2015
  • " I have been a satisfied customers for many years; at Uncle Bobs on 7901 Sheridan St, Hollywood, fl. The place is exceptionally well manage and impeccably clean. The manager Lettie greets us by name and always make the customers feel special. The staff members are very pleasant. I would recommend Uncle Bob storage for a pleasant and safe peace of mind. It is secure and clean. Rate it a Five! Thanks!!! "

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    Jenny - Hollywood, FL August 24, 2015
  • "I completely forgot her name but i believe she is the office manager. She is awesome. She always helps me out when i call. She never rushes me and answers my questions. What I noticed and liked the most is that whenever she tells me she can't do something for me- she always follows up with what she can do. THAT is great customer service. I wish I could remember her name! "

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    Sonia - Pembroke Pines, FL July 17, 2015
  • "The store manager Nicole, was very professional, she made us feel welcomed. Great personality, fast and efficient service. We we're on a budget and she helped us choose the right storage box. Will refer my friends and family to rent here for sure. Thank you for all your help Nicole, you made my experience so easy."

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    Gabriel - Miami, FL February 22, 2016
  • "Alicia went above my expectations helping me often and thinking of me when I forgot my key and readily opened my locker. Her prompt and thoughtful attention should be commended. Her professionalism is outstanding and customer skills unbelivalby filled with smiles, lovely talks about the company and all it offers as well as her genuine care of everyone she comes in contact with!"

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    Marianne - Miami, FL March 23, 2016
  • "As a woman moving alone for the first time I was faced with many obstacles. Trammel, the Manager on site at the Hollywood store arranged for me to pick up a truck from another office. On my way to the office I called to inform them that my ETA will be five minutes after six, which is the closing time at that location. The lady on duty informed me that she cannot wait for me as she must clock out at 6pm. Needless to say, I did not get the truck, thus I was unable to move that day which made my whole moving experience a night mare. When I arrived in the office the next day distressed, Trammel consoled me, helped me file a complaint, and did everything in his power to make sure the remainder of my experience with Uncle Bobs was A class service. He even offered to help me organize my unit when eventual my things were put in place. When an employee give impeccable customer service as I received they must be acknowledged. His hard work and commitment does not end there; I have observ"

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    Charmaine - Pompano, FL February 11, 2016
  • "the associate that help me out was named Mel and he was extremely helpful extremely kind and respectful and knowledgeable and if it was my company I would look into making him a manager of a facility. while I was there numerous amount of always putting the customer first but taking first concerned about your company. Mel is what I would consider management materialis what I would consider management material"

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    Maria - Hollywood, FL December 26, 2015
  • "There is a gentlemen that works at this location ( Tramell?)and a young lady (sorry, her name escapes me) and they are so pleasant and professional. They remember me and always go that extra step. I recently sold a large hosue and moved to a smaller one and was constantly at this facility. They made it less painful and they are great at customer service. Thank you."

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    Maura - Hollywood, FL December 17, 2015
  • "There was a female associate, I believe her name was Alicia, she provided me with the absolute best service. I was having a tough week, and she really made it better. Also, I was so impressed by how they recognized and handled my move out automatically. By the time I made it back to Uncle Bob's to close out the account, it was already taken care of. I've worked with Public Storage and other facilities, but as far as customer service goes, this was by far my best experience. Give those people raises!"

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    Michael - Ft Lauderdale, FL July 23, 2015

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