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11201 Tamiami Trl ENaples, FL 3411317.1 Miles Away
Customer Reviews - Life Storage #487, Bonita Springs
We at Life Storage want to maintain the best storage facilities in Bonita Springs, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Eric was an awesome to deal with. He took care of us and spent time showing us what spaces would work for our needs. Thanks again. I will definitely refer friends and family to Eric Martin and this location in Bonita Springs."
"I have used life storage since hurricane Ian, today I finally get to go back home, but without the help of life storage making unit available last minute and of course the help of Eric, who happens to be amazing I don’t know what I would’ve done forever. Grateful, Maggie."
"I was very upset after I found my rate increased substantially within a month during the new ownership transition. After talking to Vicky, she was able to adjust it to a reasonable level. Very pleased with the service."
"Life storage is the place to go to if your looking for extra space, coming up to a year with them now. Great place great people and Eric is always there to help out very friendly. I recommend this storage."
"I recently Inquired about renting a unit and Eric was very helpful with my questions and after speaking with him I decided to get a unit with him. And he had such a big unit 10x20 it was very satisfying and made me explode."
"I stored my car at life storage for several months following the hurricane. Jeff and Eric were awesome! The facility was great and service was excellent. I highly recommend for all of your storage needs."
"Meet Eric today he greeted with a big smile at the door even though I was early, he was very upbeat and ready to help Me with My moving needs. Very professional and got Me up and going, I highly recommended coming in to see him if your in need of storage."
"I had a 5:30 reservation for my rental. Eric met me at the door with a very friendly hand shake. Jeff was amazing helping me get my unit rented. He was quick and efficient. Not to mention these guys were funny. Great to have some gentleman with great personality’s to help you out!!"
"Eric martin, store manager, is an asset to this establishment. After hurricane Ian I needed a large storage unit for the belongings I was able to salvage. I now need a smaller unit as well as some strong young men to assist. Eric was able to supply me with everything."
"Eric, the manager in Bonita Springs is polite, curteous, and a gentleman. He'll hold the door for you and is very efficient.
My unit is in Delray, but I have mailed checks there and they get returned,so I since I spend part-time here, I pay here."
"Eric, the store manager here, is unbelievably courteous! He even held the door open for
me I drove up to the office! Unfortunately he didn’t have an outdoor space available for my classic ‘61 Airstream travel trailer, but referred me to another Life Storage store nearby that did have a space which I immediately reserved. Thank you Eric! You’re the best!"
"I was looking to save on my storage expenses. While doing that, I found Life Storage. Cassandra stayed in contact with me until they had a unit for me. Then Eric took over and helped make my move-in smooth. What a great team! I had to ask Eric several times for help and he responded cheerfully and effectively. Thanks Eric, I will share my experience with my neighbors.
"I just met Eric approximately 1 week ago. He addressed my needs in a professional manor. I have been renting storage space here at Life Storage for approx. 5.5 years of the 7 years that I have lived in the area."
"The process for finding and tenting a locker was one of the easiest transactions I've encountered. First steps were done on line and very easy to navigate. There was then immediate follow up on the phone. Eric the manager was friendly, efficient and helpful. At a stressful time like a move having such a pleasant situation is much appreciated!"
"I agree with another recent customer, Cassandra is amazing! Great customer service with genuine honesty, compassion, personable, and patient. We had to locate a storage unit after our previous one was wiped clean by Ian. Cassandra finding us a storage unit allows us the asset to help us rebuild. So very thankful. FL and FMB strong"
"I need bot storage quickly. I called they found me a better spot than the on I called on. I went to the office and the agreement was quick. Price was great and Cassandra was wonderful. All happened in less than 48 hours."
"Life Storage was so kind to my family in the aftermath of hurricane Ian. They were very professional and understanding of the stress we were under and worked with us to reserve and later cancel the unit as our needs changed. I will always have good feelings about the people who work here."
"Cassandra helped me downsize and saved some money, Cassandra held the unit for me and made it easy to move units In case the new on was too small. It worked out well and I'm very pleased to have made the change"
"Cassandra was amazing! Great customer service with GEUINE honesty. Very personable, patient, answered all our questions & took her time to show us several storage units for us to make best decision on what size would work best & fit our needs. Highly recommend her with 5 star rating."
"Cassandra was so helpful and went out of her way to be sure I got the unit I needed at the price I could afford. I was constantly changing my mind right up to the day of delivery to my unit. She was patient and kind and I'm a very happy customer"
"Pleasantly surprised with the cleanliness and customer service with my 3 units. I came from another storage facility, for other reasons, three months ago. By far this has been the best storage company I've ever used for my business and personal use. I would do 10/10 stars if they had that option."
"My husband needed a storage for a short period of time because is a job he was doing in the area. Cassandra was very helpful , considering he is deaf, and it is hard for him to understand what people are saying.
Overall , he had an excellent experience with the Life Storage in Bonita Springs."
"Trustworthy!! I used them about a year ago and I remember the service was amazing! However, what’s really impressive is a year later. When I moved out a year ago I remember them calling to tell me they couldn’t cancel the account bc the movers left the door pad locked. Today I called to see if I could finally cancel. I was told we cut the lock and cancelled a year ago. I thought this was so amazing bc they easily could have charged me the last year."
"I just got a unit here and I absolutely love it here the staff is amazing I can't tell you how happy I am to have picked this place the manager Cassandra is very helpful and caring the best place I've ever been in"
"I needed a storage unit on short notice and I also needed a place that had a vehicle to utilize. I came across life storage on a Google search. I was able to secure a unit and also request use of their van to move my items. Within a couple of hours I had a phone call from Cassandra who works at the local location. She confirmed my reservation for the next morning and provided additional details about use of the van. She was extremely helpful and made the entire process seamless and painless. I highly recommend life storage and Cassandra!"
"Cassandra is the reason we rented with Life Storage. We relocated from across the country and she made the process of renting and securing our belongings a breeze. She answered all of our many questions on multiple phone calls and assisted us all the way through, including at move-in. If we could give her ten stars, we would! She is just the kind of staff member that every employer dreams about having on their team."
"Great storage facility. It's well maintained, clean and secure. The staff is very helpful. Especially Cassandra. She is an awesome person. Cassandra is extremely knowledgeable, considerate, and helpful, always providing superior customer service. Whatever she's paid, it's just not enough!!!"
"Cassandra came in as manager early this year and has really made a difference at this store. You can tell she truly cares about the store and those who store there. Thank you for making it all a seamless process in the stressful situation! You have been great!"
"Cassandra is excellent! I also have 3 storage units: 2 in NJ and 1in CT and Cassandra is by far the best facility manager of all. She is an example of an employee who is great at customer service. I really appreciate all the help she has given me since moving in."
"I was looking for a storage unit and reserved it, Cassandra called me the next morning making sure that she was available to help me and to talk to me about the unit which was really nice. When I went in she was incredibly friendly and helped me understand the whole process and all the details I needed to know. I’ve never owned a storage unit before so this was all new to me and she was extremely helpful and accommodating. Very happy with my experience and every time I go back she has the same wonderful attitude and is always willing to help me with whatever it may be. I’m a very happy customer!"
"Using Life Storage is by far the best storage facility I've used. And "BELIEVE ME" I use alot of them. I relocate frequently with my employer and Life Storage makes it simple, no hassle and Cassandra is the person to go to if you want the same!"
"Very grateful to the facility’s manager, Cassandra, who went above and beyond to help us today. If you are looking for clean, safe storage in the area of Bonita Springs/Naples, I would recommend this company."
"Cassandra was so nice, easy going and funny. She helped me get everything taken care of for my mother out of state, made the process a little less stressful for me. Highly recommend this place, customer service is great and they’ll make you laugh even during this stressful time with covid."
"It was very clean. Not only did I feel safe being there I knew all the items being stored here will be safe. Staff were very friendly and more than willing to answer all my questions. I will definitely refer friends here."
"Katie was the best she answered all the questions that I had and helped me understand what I was doing a lot better. She spoke to me very respectfully and did amazing at her job. She deserves a raise!"
"Due to an "error" I owe 3 months rent when I've been paying ON TIME FOR FORE THAN A YEAR NOW. I can't get into my unit I don't even know if my things are still here and I can't get an answer from anyone. This started Nov 1st payment I go online and it states I haven't paid my unit SING SEPT when my bank statements show my payments have been paid. You better believe I will be in your office first thing tomorrow morning. My things better still be there and this whole "owing 3 months bullshit" better be taken care of. Rediculous!"
"Place is CRAWLING with Rats and Roaches. They run between units as no barriers. Had my stuff there 1.5 yrs. Unbelievable!! Caused me to get roaches in my new home. So now I must open every box outside & get my home fumigated. What a pain! Never again!!!!"
"This place is amazing! When I got there, Katie was so nice and understanding. She helped me find the perfect unit and was so sweet! I would definitely recommend going to Life Storage if you want the best customer service and atmosphere."
"Kate was really nice when I asked her about the storage spaces, then she helped pick out the right one. I also had trouble getting it open but she was there ready to help. She was very professional and helpful."
"Katie has a great customer service skills. she’s very helpful with the prices of the unit. she went above and beyond to help me out. she deserves a raise because her service was outstanding. I highly recommend Katie to help y’all next time you visit"
"The storage facility is clean. It was the best price around when I first started but meanwhile there have been many price increases. I rented a 2nd one a few months ago and the price has gone up now nearly 50%. They get you in at a good price and then jack it up very soon."
"The young lady who helped me was very kind and respectful. She was very welcoming and seemed to be very confident in her work. I could tell she was a hard worker and that getting a storage unit here was going to be in good hands."
"Great prices and such friendly staff. I was pleasantly surprised because other storage place I have always had such a hard time but with and with Life Storage it was a breeze. Definitely a 10/10 experience and will be recommending friends!"
"The storage unit is pretty clean. However I can't say the same for the whole facility. It's quite dingy inside and the floors are uneven with big cracks that you need to be very careful walking on and the icing on top of that is the ridiculously dirty restroom. There was poop all over the toilet seat. It looked like the toilet hadn't been cleaned in months. I'm not one to complain about something like this but it was the dirtiest public toilet I've ever seen. And I've seen a lot of dirty toilets in my life. I cleaned it but I shouldn't have been the one who had to."
"Your storage facility did an excellent job of keeping our furniture, paintings and other household items in perfect condition at your immaculate storage facility. The climate control was perfect and your facility was absolutely clean and well cared for. The price was very fair. Everything was well protected with your excellent security system. Thank You for a job well done.
"I had a great experience here a couple of days ago. I think his name was Daniel who was very helpful, he was very generous and explained and answered all of my questions. I am happy that I chose life storage because I know I am in good hands. You definitely cant go wrong with genuine people like that!"
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Fort Myers, Bonita Springs and Pelican Bay
At Life Storage Facility #487, we offer great property security systems and clean, affordable storage units to rent for the residents of Pelican Bay, Vineyards, Estero, and other neighborhoods in Bonita Springs, FL. Call us with questions, reserve online, or click here to compare other storage units in Fort Myers.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$36 admin fee
Payments due monthly, with a minimum of one month rental