Customer Reviews - Life Storage #487, Bonita Springs
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We at Life Storage want to maintain the best storage facilities in Bonita Springs, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Bonita Springs (#487)
4.79 out of 5
based on 32 of our most recent Reviews
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- Maria from Bonita Springs, FL
5.0 out of 5
"Christina is just an amazing person and very helpful to customers satisfactions and needs. Thank you for your excellent customer service and help!"
March 19, 2019
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- Anthony from Bonita Springs, FL
5.0 out of 5
"Great job am truly happy my stuff is there. Thank you"
February 17, 2019
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- Lenny from Bonita Springs, FL
4.8 out of 5
"Your manager, Gary, has been a tremendous help whenever I had any questions, concerns, and help. Thanks again to Gary."
April 29, 2018
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- Kat from Bonita Springs, FL
5.0 out of 5
"Kind, attentive, very helpful associates at Life Storage at Bonita Springs. I was extremely happy, felt like "I mattered". That kind of service- goes a long way."
April 23, 2018
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- Howard from Bonita Springs, FL
5.0 out of 5
"Over my lifetime I have rented storage space in many different states and cities and NEVER have I experienced such a professional company as I did with the team at this Bonita Springs, FL location. Very refreshing."
April 23, 2018
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- Kathleen from Loxahatchee, FL
5.0 out of 5
"Very professional and very knowledgeable. Thank you. "
January 23, 2018
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- Annabel from Bonita Springs, FL
5.0 out of 5
"Very helpful and friendly staff. The facility is clean and well maintained. Restrooms (clean) are available, a plus.
Great storage facility."
November 02, 2017
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5.0 out of 5
"I was surprised at how well I was treated at this storage facility. Any concerns I had quickly vanished as the agent answered all my questions & addressed my trepidation."
October 16, 2017
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5.0 out of 5
"Answered every question. Was very respectful & nice."
June 27, 2017
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- Brian from Clinton Township, MI
5.0 out of 5
"Multiple ways that other storage companies would have no doubt been unwilling or unable to match. I wouldn't use or recommend another. "
June 25, 2017
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- Donna from Bonita Springs, FL
5.0 out of 5
"Your representative was extremely helpful, and even brought the blower to clean leaves away from the opening. I had been a client for 5 yrs. or more, and truly appreciate the New management and professionalism. Great Job!"
June 23, 2017
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5.0 out of 5
"Joe was amazing with helping us with her our storage needs"
May 23, 2017
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- Laurence from Bonita Springs, FL
5.0 out of 5
"your manager and other employees were absolutely great"
May 23, 2017
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5.0 out of 5
"The fellows are tops as well as the way in which they represent you and maintain the product...Id hire them if I could!"
April 26, 2017
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- Ellen from Winchester, MA
5.0 out of 5
"Pricing was competitive. Space was more than what we needed. Use of a moving van for a more-than-competitive price and logistics was what sealed the deal, as did the high level of service from both Joe and Gary."
March 02, 2017
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- Kathy from Ft Myers Beach, FL
5.0 out of 5
"The employees were wonderful and very pleasant every time I stopped by. I asked for a recommendation for a moving company and the company they suggested was also marvelous!"
November 29, 2016
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4.0 out of 5
"I did not think I would ever need storage but I'm moving and now I neede it. Uncle Bobs fit my needs"
July 28, 2016
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5.0 out of 5
"Overall exceeded my expectations: The Store Rep was very courteous and knowledgeable, the facilities were very clean, and the process was painless."
April 26, 2016
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- Mark from Bonita Springs, FL
4.1 out of 5
"Gary was very helpful in getting us setup in our unit."
April 26, 2016
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5.0 out of 5
"I was very impressed with the helpfulness of the staff."
March 23, 2016
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- Joseph from Bonita Springs, FL
5.0 out of 5
"I wanted a convenient easily accessed unit and I got it."
January 28, 2016
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4.3 out of 5
"Very convenient. I usually have no need to interact with anyone."
January 26, 2016
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- Jaime from Bonita Spring, FL
4.9 out of 5
"Would like there to be available convenient trash cans to dispose
trash. Also, if the temperature
was kept slightly cooler inside
the storage area, that would be
nice!!! "
January 25, 2016
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5.0 out of 5
"Good experience, plan to use Bob's this May -Oct.2016"
October 23, 2015
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5.0 out of 5
"It would be nice to have drinking water available and/or a drink machine.
I am in the vending business, but this is not purely self interest trying to place a machine.
It's very hot and humid here regularly and it world seem normal to have something available.
I have noticed them at other Uncle Bob's storage facilities."
October 18, 2015
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4.5 out of 5
"Would like to have the truck available for use/rent"
August 04, 2015
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- Robin from Bonita Springs, FL
5.0 out of 5
"very friendly. the space is clean and easy to access. resaeanable rates."
August 03, 2015
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- Annette from New Port Richey, FL
4.6 out of 5
"ever since uncle bob's took over gulf coast storage, it's been excellent and very professional, the manager Gary is so pleasant and helpful everytime i called. I WOULD NOT HESITATE TO RECOMMEND UNCLE BOBS STORAGE TO ANYONE!!"
July 28, 2015
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- Scott from Bonita Springs, FL
4.4 out of 5
"Could be a little more user-friendly..like pre-printed lists for storage units to help w organization. Great job over-all"
July 28, 2015
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2.9 out of 5
"I feel that not prorating the last month is wrong. Then to tell me you have no way to credit my credit card has to be an outright lie. It would have been very easy to credit my card for the unused portion of the month. I use a unit at least once a year as my wife is a teacher but I will not use Uncle Bob's [Life Storage] unless this is rectified."
July 23, 2015
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5.0 out of 5
"Gary was very understanding of my needs and couldn't have been more helpful. I will absolutely recommend this facility to anyone in need of storage."
June 23, 2015
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4.8 out of 5
"Everything is well maintained and I am
completely satisfied that what I have
in storage is well protected. On occasion when I have a question everyone in the office is very helpful.
Keep up the good work."
May 19, 2015
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