Customer Reviews - Life Storage #84, Fort Myers
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We at Life Storage want to maintain the best storage facilities in Fort Myers, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Fort Myers (#084)
4.86 out of 5
based on 24 of our most recent Reviews
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- William from Fort Myers, FL
5.0 out of 5
"Met my expectations. Found exactly what I was looking for. Thank you!"
April 18, 2019
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- Timothy from Fort Myers, FL
5.0 out of 5
"companies are not what staisfies customers. the people do. "
January 23, 2018
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- Marie from Fort Myers, FL
5.0 out of 5
"What a great experience storing our belongings. The guys were great, the process was easy, and it took stress off of us for choosing them.
Thank you!"
October 03, 2017
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- Sally from Fort Myers, FL
5.0 out of 5
"Your guys there were great! They gave me some ideas and were very friendly and knowledgeable -helped me try to figure out the best size unit and way that I could save the most money renting there."
August 28, 2017
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- Alan from Staten Island, NY
5.0 out of 5
"I know that re-branding is at best a complex process with a lot of simultaneous moving parts. I haven't seen the Fort Myers facility yet, but saw the new signage at the facility in New Jersey adjacent to the Goethals Bridge, and it looks great. I hope that it's gone well for the great people in your Fort Myers location, and successfully across the nation.
Regards,
Alan"
March 27, 2017
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5.0 out of 5
"I am a returning customer and this time was just like last time. The staff was great and went out of their way to represent the company with professionalism."
February 20, 2017
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- Ernest from Fortmyers, FL
5.0 out of 5
"Have done business many times in the'
past. every thing is always very good"
April 24, 2016
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5.0 out of 5
"Everyone in both locations, where I rented and the other store on Central Ave. where I picked up the free truck were very professional. The staff knows the product, the needs of the customers and are very courteous and helpful.
I have been with three other storage companies and this is the best yet. Your people should get a raise from whatever their pay is currently.
I like the facility, the access hours and the reasonable fee but the staff is what would bring me back."
March 16, 2016
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- Nicholas from Fort myers, FL
5.0 out of 5
"Very friendly and great service. Unit was showed to me personally and even swept out personally on the spot for me! Very courteous and respectful. I will come back. I see why this store is number 1!"
February 02, 2016
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- Sarah from Fort Myers, FL
3.9 out of 5
"Interior lighting is poor and gives facility a dingy appearance and feel. Interior humidity is high for climate controlled facility.
Exterior could use a periodic cleaning."
November 01, 2015
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- Catherine from Springfield, IL
4.0 out of 5
"Being in Illinois I don't get in often but when I do the staff is always helpful. I call in every month to pay
my fee and have never had a bad experience. Quick and efficient. Thanks."
August 26, 2015
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5.0 out of 5
"I was able to book a space from out of town and prior to getting here, Something two other sites in town would not do."
May 24, 2015
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- Elisbeth from Vero Beach, FL
5.0 out of 5
"I was treated with respect & she answered all my questions nicely."
April 27, 2015
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- David from CAPE CORAL, FL
4.6 out of 5
"Pricing is excellent staff and facilities were a surprising bonus."
February 12, 2015
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- McCall from Fort Pierce, FL
4.6 out of 5
"Employees make a difference when they are knowledgeable about the products they are selling. "
June 16, 2014
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- Amber from Cape Coral, FL
5.0 out of 5
"Very Helpful staff especially when I forget my access code. I like that your website is always running smoothly"
March 30, 2014
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5.0 out of 5
"Becky and deborah were very efficient and handled everything without any problems. Especially Deborah. She is the best."
March 25, 2014
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- Katherine from Fort Myers, FL
5.0 out of 5
"I am very happy with your services, especially the use of your box truck.
Thank You."
March 07, 2014
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- Greater Fort My from Fort Myers, FL
5.0 out of 5
"Actually, your excellent customer service started with my first phone call. This gal found us the best, most economical spot in town and told us your best deal. We really needed a good deal made better by the free truck for transport. Overall, an excellent experience for all of us."
March 05, 2014
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- Vincent from Fort Myers, FL
5.0 out of 5
"I would like to especially thank Trudy, the manager for the Solomon Blvd. & Seago Ln. locations in Fort Myers, FL... SHE IS THE BEST MANAGER!"
March 01, 2014
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5.0 out of 5
"I was there two times on differant days & both people I met were very nice and informative. I like the people & the place."
February 07, 2014
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5.0 out of 5
"Trudy in the office was always so nice to me. High marks.
Your website has problems though. It would not accept a phone number change and it took me 3 months to get the autopay setup. It had me incure a late charge. Really need to work on that."
November 25, 2013
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- Linda Ann from North Port, FJ
5.0 out of 5
"I needed to remove my name from the storage unit and put the unit into another person's name. I had a Power of Attorney for that other person. This was a new situation for the customer service rep and see contacted the home office for guidance. It was the home office that delayed the completion of this request, not the person at the UBob's Site. She was willing to listen and try to meet my needs."
November 23, 2013
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4.7 out of 5
"I received all information asked for and needed. I got consistent information from the 800 phone number to the in store sales associates. Although when I showed up the confirmation I received by phone the previous day was not there. Good thing the last unit was still available. "
November 18, 2013
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