Storage Units near Fort Lauderdale in Dania Beach, FL, 33004

"Ken is an amazing front desk service help... I couldn’t believe that at a storage unit u can have customer service like this... this literally is crazy of how good of a job and customer service life storage does"

"Great service. Efficient,thorough, and excellent customer service"

"I went in to rent a storage unit and received, hands down, the best customer service I've ever had! Thank you to the considerations and instructions I recieved from Ken, the store manager. I was feeling anxious and it all went away. Much aappreciated."

"Very nice. & employees are nice too"

"CLEANEST STORAGE FACILITY I’VE EVER SEEN! KEN IS THE MOST PROFESSIONAL EMPLOYEE I HAVE EVER DEALT WITH THANK YOU SO MUCH KEN FOR MAKING THE STORAGE PROCESS EASY!"

"Easy and convenient"

"So far so good! Ken the manager was so accommodating and personable. He took a lot of time with us and explained everything we needed to know very clearly. The facility is very well kept, secure and conveniently located. Highly recommend this new storage facility."

"Great place, protected and no problems! KUDOS!!!"

"ADVICE TO THE MANAGEMENT - You should consider implementing a notification system to INFORM customers of upcoming payments and if they're enrolled on auto-pay or not. As a business owner myself, I find it extremely frustrating when other businesses nickel-and-dime their customers... After my first month with Life Storage I received an email that my account was past due. I called immediately to inquire why my card had not been ran for auto-pay and I was informed that apparently I was not enrolled. I'm not sure if this was an error on Life Storage's end or mine (although I am almost confident I enrolled in auto-pay when I made the initial deposit payment). In any case, there was a $30 late fee which I asked to have waived since I was calling immediately upon receiving notification that my account was past due and I had received no email alerts or notifications that a payment was coming up or that I didn't have auto-pay installed. The manager (Ken I believe) informed me that "they" don't allow him to waive late fees (which had I been several days late or had my card not gone through I would have understood but this wasn't the case). I feel that being a new customer who called immediately to resolve the late fee and who received ZERO email communication regarding my upcoming payment / auto-pay not being set up it should have been waived. Although $30 is a small amount for me, it's the principle of the matter and I imagine $30 may not be a small amount for some (especially in Covid times). I would never charge my business's clients late fees if they were only ONE day late and called to resolve it immediately upon notification and especially not if they were a new customer. I hope "management" feels that $30 was worth receiving a negative Yelp + Google review and a pissed off customer who will no longer recommend Life Storage to anyone."

"ADVICE TO THE MANAGEMENT - You should consider implementing a notification system to INFORM customers of upcoming payments and if they're enrolled on auto-pay or not. As a business owner myself, I find it extremely frustrating when other businesses nickel-and-dime their customers... After my first month with Life Storage I received an email that my account was past due. I called immediately to inquire why my card had not been ran for auto-pay and I was informed that apparently I was not enrolled. I'm not sure if this was an error on Life Storage's end or mine (although I am almost confident I enrolled in auto-pay when I made the initial deposit payment). In any case, there was a $30 late fee which I asked to have waived since I was calling immediately upon receiving notification that my account was past due and I had received no email alerts or notifications that a payment was coming up or that I didn't have auto-pay installed. The rep informed me that "they don't allow him to waive late fees" (which had I been several days late or had my card not gone through I would have understood but this wasn't the case). I feel that being a new customer who called immediately to resolve the late fee and who received ZERO email communication regarding my upcoming payment / auto-pay not being set up it should have been waived. Although $30 is a small amount for me, it's the principle of the matter and I imagine $30 may not be a small amount for some (especially in Covid times). I would never charge my business's clients late fees if they were only ONE day late and called to resolve it immediately upon notification and especially not if they were a new customer."

"Good service 👍"

"Politeness and welcoming always. Thank you"

"Visited the office to look at a space and javontay had great customer service. Clean facility."

"Good!!!"

"Had a great experience at Life storage. I was renting for 4 months and Ken was just very professional and accommodating to all my needs. I recommended this place 110%!!"

"Great service. My husband and I have used Life storage before. Very professional."

"Mr. Ken is amazing person, answered all my questions and was very helpful. The place is very clean and sanitized."

"Great place to store things but it's not cheap"

"The staff here is great especially Ken, however make sure you read the small print in your contract as it states that they can raise your rent whenever the company sees fit to do so. I've had my unit for about 4 months and they've already raised my rent. Not a very transparent way to do business as they do not mention upfront, but I'll take the fault for it for not paying attention to detail."

"The staff is great and helpful and the place is well kept.."

"Good deal"

"Clean facility and the young guy give great customer service."

"Great place for storage. Very clean, security is great. Staff very friendly."

"DO NOT DO BUSINESS HERE!!! Stay away from this place!!! Scammers and thieves!!! Not willing to work with anyone to resolve an issue. They say everything is buried in the fine print of the contract. My contract stated $76/month and one month free. This began October 30th. Here it is January 8th and they say I owe $340 and that my unit is up for auction. Anything past due and they add $115 lien fee, $26/month late fee and threaten to auction off the contents. Managers are careless and incompetent."

"October 30th to January 8th, for the smallest possible unit, on the third floor, with lights that shut off on you while your loading/unloading. All this and "one month free" cost me $340!!! That is $170/month for garbage service and they give you attitude!!! DO NOT DO BUSINESS WITH THIS PLACE!! It is run by careless and incompetent people who will auction off your unit after 30 days. Forget one month free, they charged me at every opportunity and then cast me aside and told me that the fine print in the contract that gives them authority to do whatever they want without contacting you. No email. No letter. No calls. Avoid them like the plague!"

"I am a new customer and I highly recommend this storage space! Ken is very kind & helpful, and I am confident that my possessions remain safe and in good hands. I always appreciate great customer service, so thank you!"

"Hello my name is Bobby. God willing I will be relocating to Hollywood, FL the end of this year. A storage facility is definitely needed. So I came across Life Storage @ 850 Stirling Road Dania Beach, FL. Speaking with the manager Ken @ this particular facility has great hospitality and made me feel extremely welcomed. I look forward to doing business with Life Storage."

"Ken was great to work with!"

"Great Service and very professional...thanks"

"Unit # 2104- Very terrible service - I called and asked for a late fee waiver of $38 and Ken said A BIG NO. First he asked for my unit number as if he wanted to help then said the company doesn't waive fees. If you are looking for storage - run. There fee is ridiculously high compare to my other two storage units I have at Davie Mini Storage - how about $20 not $38 plus they charge around $5 to process the payment online..run!. I only forgot because I was in the hospital. Just got out and this bill so happens to be one that was due. Go somewhere else please where they are more flexible when something happens. I cant wait to get better so I can move out. there are not worth my money!"

"Clean facility and excellent customer service"

"Unit # 2104- Very terrible service - I called and asked for a late fee waiver of $38 and Ken said A BIG NO. First he asked for my unit number as if he wanted to help then said the company doesn't waive fees. If you are looking for storage - run. There fee is ridiculously high compare to my other two storage units I have at Davie Mini Storage - how about $20. He didn't even asked me what happened or even try....ashamed. I only forgot because I was in the hospital. Just got out and this bill so happens to be one that was due. Go somewhere else please where they are more flexible when something happens. I cant wait to get better so I can move out. there are not worth my money!"

"Very friendly employees. Very clean and secure. Came here from mass to move customer. Very nice place"

"All my expectations were exceeded."

"Safe friendly environment"

"I have been impressed by every aspect of renting with Life Storage. I have rented both in person and online and both processes were quick and easy. Ken and Davonte' in the office are both polite and helpful. I lost my unit keys and they made it super easy to replace them. The units themselves are neat and clean, as are the hallways, elevators, and grounds in general. The a/c is nice and cool and I know our belongings are safe and sound. Thank you!"

"Very clean. Nice carts. Safe environment. (But you can't use their dumpster AT ALL)"

"I was wasn’t to sure about storage but i decided to check out a couple prices and locations and jovante made my experience about story my things a little better."

"Ken is amazing! At the last minute, was able to help me out of a bind. Super friendly and very accommodating! Plus, his facility exceeded my expectations. The entire building is expansive, climate controlled, and incredibly clean. He situated a unit that was spacious enough to hold the contents of my entire home. I am very grateful for both Ken & Life Storage!"

"Ken is amazing! At the last minute, was able to help me out of a bind. Super friendly and very accommodating! Plus, his facility exceeded my expectations. The entire building is expansive, climate controlled, and incredibly clean. He situated a unit that was spacious enough to hold the contents of my entire home. I am very grateful for both Ken & Life Storage!"

"About the best self storage place you can find in the state. Automated, pristine, state of the art."

"$$$wow."

"Had a great experience javontae helped me out a lot!"

"Awesome customer service! Ken Mills make sure you understand the ins and out of your storage space, also shows he cares about your things...very intuitive 😍"

"ONE OF THE BEST Experiences at this location working with Management Ken! Thank you so much from J & A Ultimate Moving Services =ª<þ=ª<þ=ª<þ=ª<þ"

"Great experience! Store manager Ken was very polite and professional. He helped me choose the right space for me.Walk with me throughout the options and spaces so I can make sure I got the right spot for my needs. Thank you Ken!"

"A little pricey in my opinion but it was my first time even using a storage unit. But I Love their security and appreciated that is was climate controlled and that my stuff wasn't sitting in a hot box for months. I love that I could use the facility without any permission from office. Overall Great experience. I highly recommend. Ken is at the Dania Beach office he was very helpful and informative. I am glad I was able to make a payment at a local branch since I wasn't in State at the time."

"Had a good experience getting storage. nice and clean Facility."

"Great deals online."

"Ken Mills, the best manager that I have been able to meet over the years, very honest, collaborative, friendly. The property is beautiful I have no words to express my gratitude about the service such as accessibility and ease for its tenants, super clean and organized bathrooms, if you have to store your personal things do not hesitate to go talk to Ken Mills he will help you with a big smile."

"Nice and clean facility, Great service was given."

"So far the customer service has been outstanding. Ken has been great, the unit is clean, and the place is incredibly secure. I know I made the right choice in where to store my stuff for the next couple of months."

"Amazing facility and staff member. Ken Mills provided vast knowledge to assist me with my storage needs."

"Great customer service from jevontay, I came in over the weekend and he was very helpful helping me find the right storage space. Very clean facility."

"The staff at life storage in dania beach was very helpful especially mr kent mills he made sure i got taken care of and got my storage for a great price..one of the best secure facilities down here in south florida"

"On cruise ship making reservations due to death in the family. They went above and beyond to assist me during this horrific time."

"The manager Ken was so accommodating he took his time and explained everything to get me the right storage space. Everything at this property is very nice and clean. Worth every penny"

"Great service. Great facility."

"Great customer service!!! Carlos is super nice and helpful!!"

"Carlos is awesome! He was super helpful and knowledgeable. If you need a storage in Dania, stop by Life Storage."

"Easy!!!"

"Good customer service, clean and fair price."

"Carlos was excellent in assisting me with finding a storage unit. We looked at multiple options and came to an agreement on one that was a perfect size to fit my items and my budget. Thank you Life Storage!"

"Carlos Cardozo guide me through the process of renting my first storage unit with patience and good humor making the process a breeze and quite comfortable."

"Carlos eres el mejor gracias por toda tu ayuda y experiencia dada para mi persona y mi familia"

"Carlos amazing person and good customer service= = = "

"It was a pleasure to work with Carlos to secure our storage plans. He helped us to select the correct unit to best meet our needs and budget, while keeping us laughing. He made an annoying errand quick, painless and quite possibly enjoyable. Thank you"

"I used Life Storage in Ft Lauderdale before and had a great experience, so it was easy to decide to use them again, this time in Dania Beach.The staff are very helpful. The manager is excellent . I highly recommend Life Storage, especially the Dania Beach location."

"Helpful staff and great selection of products in store. Only negative is one time the doors wouldn’t open during operating hours and people were waiting because it was a time the office was closed. But it’s a new store and there is bound to be a few hick ups. What’s important is that after leaving a message the problem was fixed within a half hour. Other than that, all positive. Bill pay online is super easy which was a relief."

"Amazing customer service, new, clean and well kept facility. I felt welcome and treated well since the moment I walked in. Ken is extremely helpful and knowledgeable about the industry. He is eager to help, you can tell he enjoy what he do. I will definitely use Life Storage every time I need. The best out there. Also ask for offers available and you may be surprised"

"Ken was very helpful. He was thorough and very pleasant while assisting me"

"I have to move, and the landlord of my new home wasn't ready so next i know i need a place to put my stuff. So I went to google looking for a storage and try LIFE Storage : there Ken an awesome guy help me to set up everthing and give a lot of peace of mind now my thing and secure and look, in an very clean, brand new, temperature control facility that give all the flexibility privacy and peace of mind i needed."

"Great experience! Fantastic Location."

"Great customer service on the phone with the call center to make reservations. Once I got to the storage location in Dania. I was greeted by Carlos. Him and the property manager has amazing customer service as well. They worked with me right away. They were very patient and assisted me with all my questions and concerns. The prices was fair compare to the other 3 storage place I visited. I actually got a bigger space compare for less than what I was offer from others."

"The service was wonderful .mr.ken is a great man and gave me a great storage deal."

"Carlos was very friendly and helpful!!! Love his customer service skills."

"It is a nice and clean, brand new location with great security and friendly staff that go above and beyond."

"Carlos is friendly and a top notch Manager."

"Ken is a very professional property manager and very friendly and Carlos Cardozo assistant manager He is very kind and he spoke to me very professionally about all the company's products. Thank you for all , I will recommend it =M="

"Awesome location with state of the art security, great helpful staff with a passion to make your experience with them great"