Customer Reviews - Life Storage #719, Lakewood
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We at Life Storage want to maintain the best storage facilities in Lakewood, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Lakewood (#719)
4.85 out of 5
based on 52 of our most recent Reviews
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5.0 out of 5
"Excellent customer service, I felt like the reps actually cared and considered my needs."
March 26, 2019
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5.0 out of 5
"I had reserved a storage unit and once I started my first load..I didnt carefr the location of my reserved unit. The ladies in the office were great! Ronnie and Brenda found another unit and switched me with no problems."
May 26, 2018
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5.0 out of 5
"Excellent service, we are so thankful we chose Life Storage!!!"
April 23, 2018
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5.0 out of 5
"I'm storing a truck in one of the garage units and the manager was extremely helpful in giving me dimensions of the unit and explaining that there was a small lip on each garage unit so she wanted to make sure my truck would fit in the unit. I greatly appreciated that. "
March 26, 2018
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- Lorilei from Lakewood, CO
5.0 out of 5
"The ladies were very friendly, knowledgeable and truly enjoy their jobs. Ladies, thank you so very much! I will recommend this location to anyone who needs storage. "
January 17, 2018
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5.0 out of 5
"Very nice staff! Always willing to answer any questions with a smile! "
October 27, 2017
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5.0 out of 5
"The gentleman who is almost always there is a great guy. That is the main reason I am still a customer.And the young lady who is in the office is a great asset to your company. Thanks for the awesome service.
I don't know either one of there names but they are like the two main people who are there."
October 18, 2017
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4.4 out of 5
"The storage space is reasonably priced and easily accessible. Staff is friendly."
October 18, 2017
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- Suzanne from Lakewood, CO
5.0 out of 5
"Excellent customer service, very professional and courteous staff! Thank you!"
September 21, 2017
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5.0 out of 5
"Paul and Susan are wonderful. I had storage with LifeStorage around 2013. They are very professional, honest, and friendly. The storage units are clean. They keep an eye on every one and the units. My brother and I are currently handling our parents' estate and I recommended we use LifeStorage. He feels safe using this storage, as did I. I highly recommend using this company. I give it 5 stars. Thank you Susan and Paul."
August 15, 2017
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5.0 out of 5
"I have used self-storage companies in the past, and was quite impressed with how clean your facility was. I also liked the method used to lock the unit. If I ever have a need for storage, I will definitely use you again."
July 26, 2017
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5.0 out of 5
"I lived in the same condo for 40 years, sold it and downsized. I looked at 10 storage facilities and decided on yours immediately after my first visit. Your personnel were very helpful. Your facility was clean, well maintained and safe. You made a difficult experience much easier. "
June 27, 2017
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5.0 out of 5
"This is my 4th time renting for you and I'm always happy!"
April 20, 2017
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- Jeffrey from Lakewood, CO
4.0 out of 5
"The unit was the size and at a rate Inwas expecting. Property is well mantained and the employee was very helpful"
April 19, 2017
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- Margaret from Tabernash, CO
5.0 out of 5
"I was pleasantly surprised when Shannon said she would accompany me to the unit. This was totally unexpected. I presumed I would find my own way."
April 17, 2017
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5.0 out of 5
"Yes, when I pay on-line I like to print out a receipt and I can't see where this new format allows me to do that.
Why???????"
April 05, 2017
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5.0 out of 5
"It's hard to be without your household goods for an extended period of time so I appreciate always being greeted so warmly and never having to worry about the safety of my belongings. Can't thank you enough!!"
March 23, 2017
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- Dickson from Lakewood, CO
5.0 out of 5
"everything was neat & clean. Staff member was very knowledgable,"
March 19, 2017
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5.0 out of 5
"Clean space, very helpful, friendly staff, pricing both in value and in transparency was worlds above other storage units."
November 28, 2016
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5.0 out of 5
"Thank you. Renting at your facility was a pleasant and easy experience."
July 27, 2016
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4.8 out of 5
"Loading and unloading couldn't have been more convenient,"
June 23, 2016
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5.0 out of 5
"Good experience. We've had four units there over the last few years. Ther were always there to help us. Very professional. Good location for us. t"
March 23, 2016
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5.0 out of 5
"The staff at Uncle Bobs [Life Storage]went to great lengths to accommodate my need for someone else to drop belongings of for storage... It was made very simple at a time when things were personally hectic...Thank you"
March 17, 2016
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4.0 out of 5
"I like the fact that a truck is available to cusotmers for moving large things into storage."
February 25, 2016
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5.0 out of 5
"I have always been impressed and grateful for how clean evreything is at this location. I shopped many other places, including other Uncle Bob's [Life Storage] locations and I have had a storage unit with Public Storage years ago. This location is hands down the very best storage facility I have ever come across. I have rarely had a need to get help from the staf but I remember the tour when I got the unit. The gentleman was so patient and thorough. I left that night feeling surprised at the level of customer service I had just received. That was quite a few years ago and I still remember it."
February 13, 2016
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5.0 out of 5
"The service, property, and location are all superb and storing at this property has been the smoothest and easiest storage experience I've had to date. However, there can be some rather large and difficult-to-navigate ice build up. If this ice could be dealt with more promptly, everything would be perfect! Thank you!"
January 29, 2016
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4.9 out of 5
"The lot was secure and I never had a single worry about my stored items or being bothered by people coming in at night."
October 24, 2015
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- Nancy from Wheat Ridge, CO
5.0 out of 5
"The only negative comment I have is that every year the rent is increased significantly. I've never been late;pay a month or two in advance too. I understand costs go up; but I just retired & my income has been significantly reduced. Good customers should be shown appreciation-especially senior citizens. No rent increases for a couple years would help so much. Thanks."
September 04, 2015
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- Carol from Colorado Springs, CO
5.0 out of 5
"Free use of moving truck was fantastic. Very helpful on phone and in person. Loved the carts availability. Units nice and clean. Good security. "
August 28, 2015
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- Jennifer from Littleton, CO
5.0 out of 5
"This is a GREAT storage place! It is well maintained and has convenient hours plus the service there is amazing! I rented a unit back in 2010 for a few months and was so impressed that when I needed a unit this year I didn't look anywhere else."
August 10, 2015
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4.8 out of 5
"We have had our storage unit at this location for several years. Each time we have visited the storage it has been clean. The last time I was there they even had polished the hallway floors. I appreciate the effort the employees put into this location. I always have felt our items were safe and secure.
Thank you.
Sincerely, Janene "
July 28, 2015
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- J. Darrell from Lakewood, CO
5.0 out of 5
"I met on two occasions, just checking out the possibilites -- the information was more than helpful and helped me make up my mind to rent -- "
July 10, 2015
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4.3 out of 5
"The price's are okay and there was help. I was pleased with my experiences."
July 05, 2015
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5.0 out of 5
"Was informative. Even got some water on that hot weekend."
June 26, 2015
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5.0 out of 5
"This is my second time renting with you and I never had any issues the first time or this time either!"
February 27, 2015
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4.2 out of 5
"I was totaly satisfied but never give top ratings. Top ratings imply there is no room for improvemt. I would use your facilities again and in fact this is my third unit."
January 27, 2015
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- Christpher from Lakewood, CO
4.9 out of 5
"One of you female managers (Allison) has shown exemplary customer service, going above and beyond. She is a credit to your business and should be awarded as such. "
September 26, 2014
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4.7 out of 5
"clean, accessible, competitively priced. The best."
August 27, 2014
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4.5 out of 5
"I don't do much of going in and speaking to anyone in regards to the office. I most often just call the office but they've always been very attentive."
August 27, 2014
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- Lance from Breckenridge, CO
4.4 out of 5
"Staff is friendly and property is kept clean and secure. Thank you!"
August 27, 2014
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4.8 out of 5
"Uncle Bob's [Life Storage] is one of the cleanest and best managed storage facilities I have ever used. I have been using storage units for over 30 years."
July 05, 2014
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- Natalie from Lakewood, CO
5.0 out of 5
"Given excellent customer & storage information."
June 27, 2014
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5.0 out of 5
"Thank you so much for keeping my belongings safe and in a controlled environment!"
June 24, 2014
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5.0 out of 5
"Paul and Allison are always great to deal with.You can tell when people really care about their customers. Getting items out of and back into ones storage isnt always easy,good mgt.sure helps. Thank you. Collin"
March 28, 2014
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4.6 out of 5
"Have always been happy with the service I have been exposed to by all of the staff at this location!!!!"
March 06, 2014
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4.3 out of 5
"Pleased overall, though on some occasions I've found the security gate to be open leaving the property unsecured. "
March 01, 2014
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5.0 out of 5
"Allison was as friendly, helpful and informative as any employee could be, and she seemed genuinely happy to help both in the office and when showing me how to access the storage unit itself."
February 28, 2014
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4.8 out of 5
"Obviously we are not greeted when we visit in the middle of the night using our 24 hour access.
But when we meet employees, they are excellent."
February 28, 2014
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5.0 out of 5
"Very good customre service. units are a bit pricey - but confident the storage area is safe and well protected."
January 23, 2014
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5.0 out of 5
"The people here are wonderful and always helpful. I'm disabled and they go out of their way to make my time there the best whether I'm paying the bill or going to the unit. "
November 02, 2013
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5.0 out of 5
"Please separate my two(2) units so I may pay them at different times of the month. This will make it easier for my budgeting.
Thank-you."
October 05, 2013
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4.6 out of 5
"On site manager and assistant were great to work with. The place has the appearance of employees that really care about doing a good job and providing excellent customer service."
August 23, 2013
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