Self Storage Units near Greer Ranch in Wildomar, CA 92595

"Nick was very friendly, patient, and helpful."

"Great customer service and incredibly clean facility! The manager Nick was super friendly, highly recommend."

"They Raised my rent a month after I got the united . There where no special deals either then Raised the rent again 2 more time s in a year total of 3 times. Each time it was 45 dollars. It's ridiculous to raise it 3 times in a year very expensive"

"Nicholas was very friendly and helpful to me. In a hectic time for me, Nicholas was able to provide me with the information and storage unit that I would need. He was professional throughout the whole ordeal and he knows how to stir conversation to ease customers. Thank you Nicholas for a wonderful experience."

"Nick is an absolute breeze to deal with. Great rep and the storage area is always clean."

"This is my second time using the storage facility and it was great. Clean always accessible and felt safe even at night. I would recommend this storage place!!!"

"Stored my things for almost 2 years. Everything was in great condition on my return. Awesome facility. Courteous employees."

"Great customer service"

"Had my unit broken into. Lost thousands of dollars of items. Staff is useless. They don't care."

"Friendly and very helpful great move in deals."

"Nice & cleano plus good location"

"This is the message that I sent to the company. I just didn't want to take the time to write a yelp version of my experience. I have requested to cancel my account as of may 26th 2022 in the beginning of may 2022. I have filled out the documents but still got charged for June at the end of May. My payment due date is on the 29th of the month so I shouldn't have been charged. I call on May 30th and spoke to Nick who said that my space wasn't canceled out and that he would refund the charge. I haven't received that refund so I have disputed the charge with my bank. The reason for my message is to inform you of the lack of your employees in taking care of your customer. I will never use your storage facility "if needing a storage" again."

"Friendly and knowledgeable staff. Great location, budget friendly, clean facilities. Definitely recommend!"

"I have been a customer with Life Storage for some time now. I recently noticed that the price online is now $40.00 less than I have been paying. I did speak with the representative and he told me the way to get the lower rate was to move to another space in the same area. That is ridiculous. The representative told me that he would contact his district manager and would call back. No callback. I have left messages for a return call and have been trying to call for the past two days with no one answering the phone. Also in the past their elevator was out for a couple of weeks and my items are on the second floor. I am 70+ and not physically able to carry my items up a bunch of stairs. Also, quite often there is no dolly available. I would highly recommend not using Life Storage for your items. There are many places in the area that offer better prices and better customer service."

"The office had a sign on it saying closed from 8:30-1:30. There were several customer waiting for someone to show up to work. After making several calls. They got someone to come to work at 2:00. It’s a shame LifeStorage raises the prices like they do. You can rent the space online/in store for cheaper then what the are changing their current customers. This is for the Wildomar CA location."

"Fred is an amazing customer service rep! Really knows customer service!! Thanks for all your assistance!"

"Terrible customer service. Need to get a hold of someone that works at this location, good luck. I've been calling for 2 weeks I've left almost a dozen messages and no call back. I moved out of my storage  on the first day of the billing cycle and they took the whole amount and won't refund the money its been over 2 weeks. There's another storage facility right next door. I'd recommend using them."

"Drove by multiple times during normal business hrs and no one was around. Called and got a confirmation number to reserve a unit and still no one there ... big waste of time"

"Very clean facility!"

"I have rented a LOT of storage spaces and all though this was a little more than I wanted to pay it was worth it just because of how nice the facility and staff are, truly a great place to have storage."

"Good and bad - Good parts- super well let storage , felt very safe , lights worked , doors, great security measures. Very clean premises , units are clean, well kept , for the most part. I can guarantee the glove that has a  unknown substance is still sitting on top of the fire extinguisher... been there since I moved in. The ugly and bad- they didn't get a cart until a few weeks ago but you have to check out the key , now here's the funky part, in order to get that key you have to go into the office , the office that you better call before you even drive over to make sure 100% someone is there , I stopped by several different times today 10/28 , dude wasn't in sight sign kept saying out to lunch . So imagine someone who needs to move stuff but can't because no one is in the office. And they close at 6. When most people who need to access their items after work .. oh and if your active duty military, make sure you look like it. I simply inquired about the military discount , and apparently they need your superiors number, that superiors number, your active duty orders then you can show your active duty ID ... dude kept emphasizing ACTIVE DUTY... I'm assuming because he assumed I wasn't active duty or my spouse wasn't... idk. Just beware for the grilling lmao I have 2 storage units here, and honestly , if it weren't for the fact that all of our shit is in the second story , I'd switch to the place on the other side. I'm just to lazy to move all of our crap now. Take what you will from this lol Make sure to call ahead!! They don't like to be in the office. Some of them are mighty righteous and have attitudes to match.  They legit get 4 stars for being clean and well lit, customer service is crap!"

"I just rented my first house! And needed somewhere to keep my stuff before I was able to moved in. Marty was a HUGE help. He helped me with everything and all my silly questions. I will highly recommend using them and will use them in the future myself. Very fair prices and excellent people. Thank you for everything."

"Super great place to store your belongings."

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"The best storage from my experience."

"Very clean facility, great customer service, and easy to access as all units are ground level. They worked with us when we needed a few more days to get all of our things out. HIGHLY recommend!!"

"Its outstanding nice place but I'll check it out first before you rent one or two or three or so unit's."

"Just moved my stuff in today- Marty addressed all my concerns and has great follow up- Vanessa is a super star- her customer service is TOP NOTCH!! Moving is stressful, they help not add to it :)"

"Customer service was great and they have a nice clean property with good security and lighting."

"I really needed a storage and Marcus and his supervisor really went above and beyond to find me the storage that fit my needs. Kudos to these two employees, especially Marcus. I highly recommend Life Storage for your storage needs."

"Do not go to this store the manager mardi pring is very Dishonest person he is a thief been a customer for 10 years never had a problem with the previous owners only when this company took it over and made this guy manager so for the last three months he has said my card has not gone through and  waits till it's past due to call me and tell me my card did not go through so he can charge me a late fee every time So every time he calls I ask him what card number is he using he reads out the right card number to me over the phone and I'm like there's plenty of money in there so I give home another card to run over the phone all good until the next month is due me thinking everything is ok nope calls me again after he has hit me with an over due fee again After the third time I go to the store to pay and find out WTF is going on come to find out he put the right card number in  but the expiration date had expired so instead telling me after the first time it was past due  and read me the card over the phone he would never tell me the  expiry date So after the third one I decided to go in there and lo and behold when I showed him the card number was right he told me oh it expired one he had on file If I had an economy check he would've got another late fee out of me very dishonest I asked him to waive it he said he would not all they want is money I don't care about the customers as I told him I was going to leave a bad review on yelp he said no problems"

"Worst experience 2 moving weekends in a row. Drove 3 hours with 2 trailers only to find out that my gate code didn't work because they said they needed to check my ID first so I had to leave my trailers with all my belongings outside for 2 days till I could go into the office. Then the second weekend I had the same problem no gate access. Both times I called in advance to make sure thing was good to go but nobody at the front desk ever answers. Also the signs and the telephone prompts say "sign up online now and move in right now" Find a public storage if there's one within reasonable distance. Save yourself the headache."

"Great facility and really awesome person who works at the front desk. Only problem is some of the technical stuff: I had issues when signing up and trying to get access codes to work and dealing with their phone support after hours is inconvenient and takes forever (IF you can get ahold of anyone). Even getting in touch with the front office by phone instead of in person is really difficult (I haven't found a direct number for my facility anywhere, which would be massively helpful). But since I'm getting a clean and secure storage unit with really friendly staff on-location, it's worth it."

"Management is too busy in the air conditioner that when I showed up there was no working elevator and management doesn't put up any notifications until we unloaded at K building. All he said was kick the elevator door to see if it will work you can tell the knowledge already smh"

"We had to store all our possessions for about 6 months before we moved out of state.  Life Storage was able to provide a great temperature controlled 10 x 20 storage unit in their super secure brand new building.  All the employees were exceedingly friendly and accommodating.  They keep the facility spotless! It's the best storage facility I've ever seen,  and I've seen a lot! Thanks Life Storage for giving me the peace of mind that my possessions were secure during this trying time. YOU GUYS ROCK!!!"

"We needed to store all of our household goods for about 6 months while we completed preparations for a complex move out of state. Life Storage was able to provide a climate controlled 10 x 20 unit in their brand new super secure building. All the employees were exceedingly friendly and accommodating. They keep the facility spotless! See them FIRST for your storage needs! Thanks Life Storage for giving me peace of mind during this trying time. YOU GUYS ROCK!!!"

"This place NEVER answers the phone. In a span or 3 hrs from their opening time, I called 8 times yesterday, and not once was I able to speak to any staff there. Also, they are ALWAYS short staffed, management really needs to get it together! Only one person is ever working, and if they are out on the premise showing someone a unit, they literally lock up the office and you're stuck waiting around till they come back to the front desk. There should always be someone available to assist current paying customers, this is unacceptable for any business!"

"I have been with your organization since you purchased it.  Your local staff provides good customer service.  Too bad your organization failed!  You decided to increase my rent as of 3/30/21.  I didn't get a notice.  I keep all of my electronic records and noted that I have not received a bill since 2/21.  Now, I get a late notice with a penalty fee.  When I went into the office, I was informed of the increase.  Your local staff member had no idea of the situation as she only knew that the notice went out.  It didn't.  Now she has to work to resolve the problem of the penalty....thanks to your failure in accounting management.  Is this how a nationwide organization operates?  Poor communication between you and your customers, while leaving your field staff in the dark.  VERY DISAPPOINTING.  I look forward to your response, if any.  Or, do you just not care?"

"I was always happy and I was with them for years"

"Nightmare 1-does not have equipment necessary for storage 2-unit located at far end of lot, then up elevator on 2nd floor, then at the far end of the building--no dolly available for move in/out/ or in between. 3-promised equipment would be available month after month for over 6 months, never available. 4-should be giving a discount because they cannot give service advertised, instead raising rates. 5-customer service not available, do not ever return the phone message. 6- never notified of more accessible unit, despite seeing several vacated. 7-Vanessa and staff always kind and professional, which is appreciated.  However, I'm paying for moving and storage services that are not being provided."

"Vanessa is a great asset to your team. The property is well maintained."

"Unreliable! We needed a storage unit and spoke with the staff at this location on Thursday 12/31. They confirmed we can move in on Sunday 1/3 as long as we came in on Saturday 1/2 (today) to process paperwork. We drove an hour and half there this morning only to find the office closed. We spoke to someone in corporate who advised there was 'staffing issues' and they are not able to send anyone to the facility. Now we've been driving around for 3hrs trying to find someone with space available as escrow closes next week."

"HORRIBLE.....HORRIBLE.... I had a reservation and no one here... Called the help line and nobody available to fill my reservation.... HORRIBLE... That left us hanging... With all our furniture.... The best they could do was TRY to get someone to help us from their OTHER facility which was located in Norco!! You are out of your MIND!!! THE only day to move.... Hense why we make reservations!!!!! EXTREMELY POOR MANAGEMENT..... DONT USE THIS COMPANY....."

"The people there are always ready to help. great service. Thanks"

"These people are very nice and the facility is clean. Love the climate controlled spaces. We got a 10x10 and it is really nice."

"So clean! The staff is very friendly. My only bit of a set back was what I did not see online. You have to purchase their lock and either their insurance or supply your own. With that being said, I've come to appreciate they weren't set backs at all. I like the style of lock they use and I feel more secure using them. No complaints from me!"

"It's easy and simple as long as ur not behind on payments"

"This place is a joke I'm currently not mobile so when I come to storage I have to stay there extended times . On the 2nd day I was yelled at about being on the property too long. Kathy Partridge the manager accused me of trying to sleep there.mrs.Partridge even had another tennent try to intimidate me.trying to imply he was an employee. Totally unprofessional..many related to storage get met with blank eyes .one night right before closing she tried to lock me in. She also credited my payment to another account the woman has issues and needs to retire"

"Manager Kathy and staff are great.  They keep the place well cared for.  Will notify you when a space becomes available.  I have been with them for a while.  Never had a issue with billing (automatic).  Easy access.  Safe and secure.  Good location.  The surrounding area is dusty.  Recommend boxing or bagging everything.  Rent tends to jump up regularly.  There is no customer loyalty discount (If they invoke one, I'll let you know)  Maybe best for short term."

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"Truly fantastic customer service! If you are looking for a storage place look no further."

"I have been with the Wildomar Life storage for 1-1/2 years with a reasonable price.  But, since the expansion/ upgrade, the pricing have increased by $30.00.  Corporation sent me a letter stating, your space is in high demand and we are going to increase you unit again by $20 dollars, that's a $30 dollars increase in 1-1/2 years.  This is an awful way to treat your Auto pay customer.  If anything, reward those customers who are paying on time and are loyal to your business.  I even called the office, to speak to the manager, but no one returned my phone call.  Maybe their competitors will be more appreciated of my service and loyalty."

"Life storage in wildomar is great.  Super awesome customer service. Very clean and very safe place. They are so helpful, always doing a little extra to help out their customers. And very affordable. I highly recommend this place for your storage needs. The employees here are the best."

"The management here at Menifee ranch self storage is very rude and dishonest.  She embezzled my money and belongings for her own come up.  She has no heart.  She lies and has so much drama on her shoulders at work.  I don't feel she will be there much longer.  Which will be the best thing Menifee ranch self storage could do for there business.  Fire Tracy Darby.  Amen"

"Some of the best customer service I have ever seen! I honestly can't believe I'm getting service like this with a storage unit. It's almost unheard of. You don't get service like this EVER at any retail store, grocery store or restaurant. I have been so incredibly impressed with Vanessa at Life Storage in Wildomar. She epitomizes service and truly cares for people and anticipates their needs. I feel like we have had so many requests and problems (none of which were caused by Life Storage) and Vanessa handled them like an absolute pro. Service like this just doesn't happen anymore but here at Life Storage Wildomar, it did! I tell everyone about you guys! Thank you for bringing back "Old School" Customer Service!"

"Kathy, Vanessa and David are the definition of perfect customer service. I have been a customer for 6 years and i will be a customer for 6 more years, thats how awesome they are. They are the reason why people store at Life Storage. I would give them 100 stars each. GIVE THEM A RAISE! They deserve it."

"My experience has always been great with the crew at life storage. When I helped my friends move there a year ago I knew exactly where to go when I needed a unit. When I signed up six months ago, Vanessa has been the very best continually giving me great deals and saving money but more importantly providing outstanding customer service. I couldn't imagine being at another storage. Thanks life storage! Really going above and beyond!! -WILL-"

"They we're so nice and caring to us! Kathy was amazing. The best experience we've EVER had at a self-storage."

"This place is great.. amazing customer service. Very friendly and professional."

"I came in to price out a few units for my upcoming move and was helped by Kathy. She was very sweet and welcoming. This is my first time using storage and she answered all my questions! When Im ready to rent, I will definitely be using this facility."

"Amazing helpful people! Would use you again!"

"Setting up a new unit was easy. I think the guy that helped me was named Dave. He sure was helpful and easy to work with. The facility is very clean and our unit was spotless when we first opened it up."

"Great place to store, my sister and I had rented there for a while, staff was great."

"This facility has great customer service and the staff is so kind especially Kathy. She had exceeded my expectations throughout the years."

"Exceptional customer service. That’s how it’s done BRAVO!"

"Vanessa is very nice. I have called to ask questions and she is always very helpful and cheerful on the phone and in person. I would recommend this storage place to anyone who needs one."

"This has been a great place! Facility is clean. Staff very helpful. Used them in the past for RV storage when they had it. While moving we needed storage and returned to them."

"Great staff at this location, Cathy and Vanessa are truly helpful in all aspects of the process. I have had storage units at other businesses over the years but I have never had the kinda support and caring like the staff at the wildomar location, Truly a pleasure to be a customer because of the staff. Thanks Ladies!"

"This is by far the best storage out there! Kathy is amazing and she really knows how to treat her customers like they are at home. I always feel so welcome coming into the office. If you are looking for a storage unit this is your place, look no further, because you wont want to leave once you come here!"

"Would give them 5 stars but construction makes access to my unit difficult."

"My daughter has a unit here and they are so friendly and welcoming. I definitely recommend life storage. They are reasonable and clean. Kathy is so great. She goes above and beyond to help you out. Thank you for your business."

"highly recommend."

"Nice and clean storage units"

"Being able to do much of the paperwork online was a BIG plus. Every aspect of the process was positive. The only negative is access to my unit is a little difficult due to construction. Presume this will be a temporary situation."

"The Staff is amazing, but get ready for the corporate office to keep upping your monthly rent not by a little, every 6TH month $15. & 9TH month, $33. Stating it's for the cost of the same lock, the same insurance you already had, and no added changes or updates to the facility ever. It's purely the corporate office fleecing their clients, thinking you'll take it since you have your things already there. DO NOT USE THIS FACILITY FOR LONG TERM RIP OFF!!!"

"Staff is very friendly and professional. Excellent communication.  The site is clean and well maintained."

"This is an awesome place. There's a gentleman, called David. He is just exemplary. I would have rated it 10 star. The vibes at this place is just awesome. I am so happy."

"I did a brief unit rental of only around a month in Dec 2018 and Jan 2019. I was pleasantly surprised to find LifeStorage DID NOT layer in unexpected fees and challenges with providing inconvenient amounts of notice. It was exactly as described during signup and then move out. I highly recommend as shown with all the 5 scores provided here."

"David was very helpful every single time i came in with a smile on his face thanks for always helping me out bro!!!!"

"Outstanding in everyway. Kathy heads up the team and is always friendly and courteous. She definitely provides value-added customer service. The facility has easy access and is always clean and neat I highly recommend Life storage."

"Outstanding in everyway. Kathy heads up the team and is always friendly and courteous. She definitely provides value-added customer service. The facility has easy access and is always clean and neat I highly recommend Life storage."

"Great place for storage. Friendly and helpful staff."

"I have been here at this storage for 7 years it's name has been changed 3 times but the one constant has been the manager Kathy. She has always been there for me and always willing to help and switch my storage when needed. She always greets me with a smile and always remembers my name even if it has been a long time since I've seen her. And when Kathy is gone there is Vanessa what a joy to see both of these girls vaneVan was very helpful in my last move to a bigger storage unit. Thanks Vanessa."

"Great customer service and very easy access and cheaper then the rest from what Ive seen."

"I've had many storages in differant places, Life Storage has been the best. Friendly staff, very clean, hours of access is very convenient and Cathy the manager is the best! Love this place."

"I must have driven by Life Storage a hundred times. The name had always intrigued me. To my surprise Mom made an appointment for us to tour the facility. We met David that day and he was amazing! Friendly, helpful, funny, easy going. He took extra time to show us various units so that we can select the one that met our needs. The day after our appointment, David followed up with a phone call. Great customer service! The facility is clean; the storage units are easy to get to. Also, there are cameras throughout the facility. TV monitors were noted at the front office. Increased level of security is definitely appreciated. I feel that we have made the right choice selecting Life Storage. Thanks David! See you soon. Lumy, Georgette and Sandy."

"Great storage company. David the Assistant manager is an awesome customer service driven person. He cares that his customers are happy."

"Awesome, friendly service!! Clean, well kept! Secure & Convenient!! All your moving supply needs at very competitive prices. If your looking for any/all of those requirements this storage is your place!!!"

"DAVID IS PROFESSIONAL AND VERY KIND!! HE IS VERY HELPFUL!! I LOVE THIS GUY!! WE HAVE AN AWESOME AN AMAZING RELATIONSHIP!! WILDOMAR =="

"We came back after several year when we need short term storage and it was great to see some of the same old faces even though it's a new name.  Super friendly and great customer service here.  Great access hours as well.  Thanks for your help!"

"All is well"

"Great friendly knowledgeable staff, with all your storage needs covered. Large storage facility with open parking and many size storage garages available on the same property. The property is clean, secure and monitored with security cameras everywhere, and electronic access to the facilty makes accessing your belongings quick and easy. I definitely recommend life storage for all your long or short term storage needs. Thanks for all your help Kathy and Vanessa."

"Prompt, courteous service from very friendly, knowledgeable employees is always a plus! I am very impressed with how clean and light this facility is! Very happy with my choice!"

"Great facility, great staff."

"Fast and Friendly Knowledgeable"

"Great experience"

"Vanessa and Karen are the best thing that happened to this place. I have never met such sweet and kind people that are more than willing to help."

"The employee who answered our questions on the phone was the same employee we saw when we brought our trailer to storage. She was so pleasant and helpful and also remembered us from the phone conversation. I wish I could remember her name. VanDanner is the only other name I see on my contract, so I don't know if that might be her name or the manager's name. She is an asset to your company and her customer service skills are excellent."

"Kathy is a huge asses to your company. She is pleasant, knowledgable, helpful and always smiling. Her staff is excellent as well. I had my storage unit over 3 years and was sad to see the rents raised from a reasonable amount to becoming too high."

"Your Manager, KathyAnn, was the first person I met when I moved here eight years ago. I will always be thankful for her help and kindness."

"The manager, Kathy is such a kind person. We’ve been customers at the Wildomar facility for years and she has always greeted us with such a positive attitude and smile. She’s a true professional and excellent manager!"

"See Excellant Google Review"

"Staff were very helpful every contact I had. Very well managed facility"

"Priced slightly higher than average for the area but worth it"

"Kathy and the other associate was courteous and so helpful, explaining all options. I am very impressed with the staff and property. You have a customer for life!"

"No not at this time. "

"Customer for 9 years very happy with your team! Kathy is a wonderful manager and it was with sadness that I said goodbye! Thank you for taking care of my things for so long! Michele"

"I am very happy with the level of customer service and friendliness I am treated with by the employees:)"

"Thank you so much. Management and staff have been so helpful and flexible during my extended home selling and cross country moving experience. "

"Your associate was top of the line and fully understands the concept of customer service!"

"Great customer service "

"Allie was very knowledgeable and friendly. We appreciate your clean storage area. Great security. "

"You have friendly staff."

"Great service!"

"I have stored my belongings with you for many years as my travels have taken me to different states. I have delt with Kathy all those years and I really appreciate her. She remembers who I am nd is always courteous and friendly, yet professional. I was there in November and it was a pleasure to see her and the other young man who works there as well. "

"Staff went above and beyond helping and explaining things to me. It was much appreciated "

"Thanx for a good experience in a trying time."

"Everything is perfect"

"The attendant was extremely helpful in signing up and showing me the space."

"The on site Manager, Kathy, is absolutely amazing. She greeted me each time I came in the office by my name. I was a customer in that location for just shy of 2 years. She is an absolute asset to your company. Great Job !!! "

"All expectations were met. "

"The staff at this facility are amazing! Especially one woman, her name has skipped my mind,but she is always there, brown hair glasses,bmiddle aged. She's fantastic! Informative, always pleasant and a multi tasker. I would hire her in a minute. I will be back when I am in need of storage again. "

"Cathy (at your Clinton Keith location) is just a pleasure to work with. From my very first phone call to the office, she has gone above and beyond my expectations for good service. She genuinely wants to help and has a sweet kind soul in every situation. Moving can be very stressful, but Cathy goes to every length to let you know it's going to be ok. What a privilege it has been getting to know her. Thank you!"

"I answered neutral on a bunch of questions as I do not go into office. As to appearance, behind gates the property is nice, neat and clean but the dirt with high weeds in front is an eyesore( I live across street and have to look at it each day) I was hoping with new ownership it would get cleaned up. Also if you haven't noticed, your painters did a terrible job on the roof, several missed and uneven spots (in the state of California licensed work is required guaranteed for 1 yr. I would make them fix it). Rates are high but we stay because of convenience. "

"I don't like the mandatory insurance."

"Facilities are clean and well maintained, staff is professional, friendly and always helpful."

"Very happy with all aspects of our experience at Uncle Bobs [Life Storage] ."

"Sorry I was there such a short time but I was just storing things from home to make my move to Chino less hectic. Cathy was an absolute gem, very personable and involved with the needs of the facility's customers, willing to help in any way possible."

"Just want to say what a great employee you have in Cathy. She is always professional, friendly and helpful."