Self Storage Units near Orange County in Westminster, CA, 92683

"Staff at this location is great! I appreciate the friendliness and cleanliness of this storage location. Perer the store manager is great and always willing to answer any questions. I feel safe keeping my items here."

"Had a great experience!"

"Service was great! Very helpful"

"The location and entrance is easily identifiable. I enjoy coming to this location because it is well kept and clean. The store manager Peter is always kind and willing to answer any questions or concerns we may have. I would recommend this location to anyone who is looking for a storage location to keep their items safe."

"Great customer service, super easy experience"

"I chose this place becausd it chose this place because it closes at 10pm. Dur to multiple break in, the time of access hours abruptly changed and that was unacceptable. This place price gouge and the accountingis faulty, the place is always dirty and dangerous. As far as management goes, I think Pegdd is doing his very best to male this place stay afloat. i tried contacting corporate to voice my concerns, yet no one seems to directly have any clue on what number to provide. Worse plave to evet store your belongings! Having one month free is not worth it because your rent cost triples and raises up all thd time, yet the contract implies no changes and monthly cost stays the same."

"Good service and professional"

"Was helped out by peter Martinez today! He was super nice, patient, and helpful. I didn't feel pressured at all and he explained everything. The place is very clean and organized so I definitely recommend for people to check it out if you need to rent a storage."

"Awesome attentive staff...Justin and Peter got us in and out! Very friendly and super clean grounds/ office."

"Peter was very helpful! Great service!! I highly recommend."

"Fantastic service! Peter has been a pleasure to work with. I highly recommend."

"Amazing customer service, had all the answers, fast, easy, accommodating, efficient. All I wanted 👌"

"He was helpful and knowledgeable."

"Mary made the process very easy and stress free. She was informative and polite. Amazing customer service. Check online for great price."

"Peter & Josh are great."

"Peter was very helpful. Thanks so much!"

"Pete was helpful and efficient!"

"Nice help"

"I have been very happy with Life Storage, always ready to help me out with my storage needs."

"This Storage facility is Horrible. You place a reservation online. Follow all the steps get your confirmation reservation number. You have Vaild Legal State ID and a Valid Federal ID ( that legally Proves your that person.) You are Nice and Respectful To the representative and the staff. So after about 10 minutes of being on the Property The representative Named Josh told me in person they don't have any more Storage locker units in the size I wanted booked the reservation ( the night before online. Also called me the next morning confirming by phone That this location has the locker united in the size I wanted. During the online process There was a promotion being ran . You will 1 month Free. You pay for their lock plus registration fee at state federal state and County Taxes. Than the next month you will pay each that set price for the storage unit in the size I wanted once I got there in . Yes did verbally tell all this by phone. I was straight up lied to my face laughed at. Humiliated mocked this storage place does not like Nor want respectful clients That pay their Storage locker fees plus monthly insurance in the storage locker unit per month If it's on a month on monthly renting in this pacific location to give the staff in writing politely written their clients 30days notice . That Client is moving out. When I was told sorry can't help you Miss. I verbally politely ask him right in the Storage business area / waiting area . Why did you not tell me this by phone? Yes Josh verbally gave a very lame excuses ( whole his co worker was only making it clear . It was very funny to laugh and Mock at me for being made to feel Like a 2 nd Class human being . Who is a single parent of a gifted Special needs child . With a legal and medical diagnosis of autism spectrum disorder. Or wasting more of time So me and my child would have nothing . Left with nothing. Yep I don't like degrading Of people who are Veteran's or daughters of Veterans ( Like myself.) To literally Hire People that verbally straight up lie Deceive humiliate degrade People like I was today in this location. Word does get around Todo this type of behavior when a Huge store coming into Orange County and Staff knowing it would affect a special needs Gifted minor child with the legal and medical diagnosing autism spectrum. Just shows in actions they discriminate parents that have gifted special needs children. With the month of of April just right around the corner People in the medical community the military community the battery community people in the doj community will be quite well aware of how this location feels about people like me and it's not good and I would tell you to run Faraway save yourself the heartache and the headache thank you"

"I have been a tenant at life storage for a while now and have had  a great experience so far.Peter the manager and Joshua have been good employees and are always ready to assist you if needed.I recommend life storage for anyone who is in the market.Great job!!"

"Would like to share a very satisfied experience with Peter Martinez at the Edinger Westminister location. Mr. Martinez carefully explained the sizes an rates for the facility. Ge optionally escorted me to show the various size storage units He explained the security features and coached me with the access oad. Mr. Martinez exhibited a true professional attitude toward all aspects of the Life Storage facility. I highly recommend Mr. Martinez for future positions of responsibility and leadership. Regards, Raul A. Salazar"

"The manager, Peter, is so helpful and friendly! An absolute pleasure to work with."

"Peter graciously took us in last minute a day earlier than our reservation and took care of all of our needs quickly!"

"Thank you to Peter for outstanding customer service. Even though he was the only one in the office he was able to provide me with all the info I needed."

"I can't thank Peter enough for the very recent experience I was having with my storage space. Peter always remained calm and professional he was quick and focused on meeting my needs. I was so impressed he was very friendly. the confusion was cleared up my payment was taken and I was out the door. I want to know my items are secure, my payments managed well and that when I come in I feel that I matter. thank you Peter!!"

"I have been here for almost a year and my wife and I just rented 2 more units, I hardly never rent a second storage at the same place and definitely never a third, but I have here at Life storage in Westminster. The reason is due to the service that Peter and Joshua have given my Wife and I. We had concerns at first but Peter put them at ease. I've recommended this place to several of my friends which have units here now. Keep up the good work Peter. Thank you, Anita Hatchel Tarek Elmani"

"Peter was great"

"I just rented space a few days ago and Peter has been awesome to work with."

"Johnny on the spot service."

"Thank you Peter"

"Peter was very helpful knowledgeable he made it easy."

"My account was a hot mess & I really had no idea where to begin in hopes of gaining some understanding & finding a resolution that would satisfy myself & Life storage. I'm not a rookie in the storage business I have been @ this location going on 12 yrs. My issue was personal & difficult but the moment I walked in I was greeted by the manager Peter who listened, explained & then patiently gave me options. Even after my decision was made Peter went above & beyond making contact with corporate on my behalf. In just minutes I received Peter's call explaining he was able to help me out even more AND I would remain in good standing which was critical to me. I was treated as a person, not a statistic or number. He took all the time I needed to grasp what decision would be best for me. Thankyou Peter for being professional, courteous & compassionate. Many know that we have a shortage of all these characteristics in our world today but you'll find it @ Life Storage, Just ask for Peter! He certainly restored my faith in our world 🌎 Thankyou Peter"

"peter was great, very kind and accommodating. life storage needs to increase their pay for their employees though. peter was the only one working leaving many customers including myself waiting for him for help. he shouldn’t be the only one in charge of such a large operation, especially at noon on a thursday. and according to a flyer on their door, because of a labor shortage (aka life storage isn’t willing to compensate their employees fairly) customers have to deal with the office being closed multiple days throughout the week."

"Julio and Peter are helpful and wonderful to work with!"

"Yay Peter and Joshua are fantastic. Life Storage is fantastic. If you close down, I’ll sue!"

"Fast friendly service thank you"

"Peter was very helpful and the process was quick. Moving is stressful but coming here was easy"

"Staff is very helpful and professional. Absolutely Would recommend this storage facility! Thanks guys! 😁"

"Peter, the manager at this Life Storage location was quick and cordial in his check in procedures.  I felt that he covered everything dealing with the check in of the unit in a professional and thorough manner.  Thank you very much!"

"Staffs were cordial and attentive."

"Been here 8 yrs pete and josh are doing a great job, huge improvement . Great place and great management"

"The staff is great and super helpful Peter is great"

"Peter is so welcoming and curious. He helps you immediately showing your options and units before you decide giving u the beat options. ​"

"Peter was very friendly and helped me out as best as he could to save me $$$. Definitely recommend this place his the best!!!"

"Great man and great service"

"Excellent service, very helpful with the process of buying an auction unit"

"Staff is cool. A lot dirty. Trash through out building on floors in corners. Only restroom is in office. Kinda a drag if it's after hours."

"Peter was a great help"

"Peter was such a great help"

"I have been here at life storage in this location for almost a year and I've had storages for over 10 years but this life storage facility is different in every aspect. It starts with the store manager and I'll tell you Mr. Peter Martinez is what makes the difference, he goes the extra mile to help his customer. There's a differ between doing your job and caring and Peter cares. I would highly recommend this facility to all my friends and neighbors. Once again THANK YOU TAREK Elmani"

"Joshua made the renting of a storage so easy and quick . He answered all my questions and was pleasant to work with !"

"Peter made the process very easy. He was very professional."

"Francisco did a great job and was very friendly. 10/10 service and look forward to our service here"

"THE BEST EXPERIENCE !!! IM HAPPY I CHOOSE THE (LIFE STORAGE) AS MY NEW STORAGE HOME, MANGER AWESOME!!!"

"I reserved online and was able to get access to the unit the same day. I met with associate manager Becky at the front desk and she was so welcoming. She greeted with smiles and honestly was the best customer service I've had in a while!!! She walked me through the unit floor and showed me the unit which I very much appreciated before signing the lease agreement, etc. She even went as far as showing me how to get to the unit using the right elevator or door access spot. The unit was the perfect size I was looking for. The only complaint I have is not having access to carts after 5pm. I had no choice but to haul my things in multiple trips. If there was access to carts after 5pm to closing I'd give it a 5 star. Other than that, I'm satisfied ☺️."

"Becky. Did. A great. Job. With. The. Whole. Process. Patient,. Knowledgeable great. Personality. Good. Job. Becky. Westminster"

"Becky was Amazing, Friendly and Profesional. Pleaselant Customer Service."

"Peter was kind and efficient!!"

"Peter was great. I showed up with no keys and he got me sorted out and out quickly"

"Peter was super helpful and very accommodating! Ask for him when you go there"

"Peter is great 👍 highly recommend. More room for growth"

"Great service today from employee “Peter”, I hope I got that right. This location isn’t that old. It was newly built a few years ago. Facility is very clean and bright. No scary dark murder hallways in this storage facility. We we arrived to get the unit and within 15 mins we were out the door. First month is free! You can access your storage unit until 10pm which is perfect for my schedule. Great experience. Highly recommend."

"A free month of storage and you can continue to move into new ones. Great staff and great rates. Best storage unit by far"

"I ALMOST FELL/TWISTED MY ANKLE this place is waiting to get sued.  Please fix this someone could possibly die from falling because the hole is so deep."

"I really appreciated all the Help! And wanted to Thank Becky Ramos for all her help in finding a good fit for a storage unit. she also helped me unlock my lock and took the extra time to help me   Thanks again, Debi Mundy"

"I had a good experience…. Thank you! I wanted to say Thanks to Becky For taking extra time to help me find a good fit of a storage unit 👍 thanks again"

"They just keep raising the rates...."

"Becky was nice and helpful. She made the process easy and fast."

"Fast and easy process! Peter took excellent care of me!"

"Super cheap, clean, nice staff, good parking, carts available to move ur stuff, secure building. Inside smelled like black licorice which was strange but it's good !"

"Becky was very informative with all our questions and made our experience here the best:)"

"Great place! Becky was very helpful and went above to make sure we got extectly what we were looking for! Highly recommend booking an appoiment with Becky at life storage! Very clean storage!"

"Very friendly staff"

"Becky went above and beyond!! Thank you Becky!!!"

"Great customer service! Affordable prices. Very clean facility!"

"Peter did a fantastic job setting us up. I'm looking forward to using this location."

"Becky is the best!!!!"

"Low key and quiet late night."

"They have extremely excellent service here"

"Becky was more than helpful and made everything quick and painless... Highly recommend"

"Peter was a great help for finding the perfect storage for us! He showed us different storage sizes. Thanks"

"Peter snd Becky are always so helpful and pleasant, because of there professionalism I will never leave life storage. I don’t care about competitive pricing when you have professionals like Peter and Becky. Thanks guys for keeping my things safe and secure, Ally Di Conti Cole"

"Peter Martinez the store manager was amazing whatever your company is paying him clearly is not enough thank you Peter"

"Peter was very helpful in helping us check-in & get settled. Smooth & easy process! Thanks for your help Peter!"

"Peter and Becky were amazing!!! 5 star service all the way. They helped me consistently over a few days as I was trying to change payment information and was having trouble accessing my account online. On the phone and in person, they were kind, professional and very helpful. Thank you again Becky and Peter!!!"

"The facility is very nice and clean. Becky was very nice and easy to work with. She made buying/ selecting a unit an easy process!"

"Peter was absolutely amazing. Great customer service. Went above and beyond to get me situated. Thanks Peter!"

"Peter was very helpful! even when I arrived 2 minutes before closing time. Thanks Peter!"

"Great service! Clean building, Management made sure I had everything I needed and was very helpful! Would definitely recommend for first time storage unit buyers!"

"Ladies and Gentlemen: I just wanted to let you know that your manager; Peter Martinez at the Beach Blvd. And Edinger facility was extremely helpful and knowledgeable when assisting me today, May 19, 2022. It truly made the rest of my day go smoothly, and I just wanted to say :. Thankyou"

"BOTH BECKY AND PETER ARE PHENOMENAL! They have taken great care of my mother in law over the past year since she has moved to this location!  Feels just like home the minute we walk in the door The specials, the rates in general, and the employees are by far the best I've experienced! I recommend coming here if you're looking for a storage! 10/10"

"We called around EVERYWHERE the other storage places weren't direct with their pricing. But when I called life storage they have me a great price over the phone and kept their promise when I arrived on site. Outstanding customer service I would give 10 stars if it was possible. I'm renting a 5 by 10 and couldn't be happier with the facility and the excellent customer service from. Becky A+++++"

"To whom it's concerned I'd like to let you know that Becky and Peter are doing a great job to this date."

"I don't know what kind of dealings go on there overnight but it must be pretty bad. Inside storage facility has passcode access and interior security cameras. And recently they added a overnight guard for additional security, a real dumbbell that goes around harassing customers during access hours. I'm concerned about my valuables and would consider storage elsewhere"

"I give this storage facility a five-star rating because they have been very kind to me and they do their job very well. I'd just like to point out that Becky's been excellent to work with. As a new client I had some challenges. Becky who had to deal with me me was certainly tested but stayed professional and stuck to her integrity in her job. When I wanted to be offended I couldn't because she was just doing her job and we work things out. and come It seems she should be the manager because she definitely takes pride in her work and her ethics and loyalty to the company is strong. She's determined and hard-working and I respect that  Always happy to please somebody and to keep everybody in line. I'm really glad I have a storage unit there and I hope to stay there for a while thank you Becky!"

"Becky is so helpful, professional, patient to help me with my first storage experience. She truly made my day."

"Becky was amazing and attentive! It takes a lot of patience to facilitate all the business of this office on your own. Despite the chaos, she was clear, attentive, efficient, and so much more. Thank you, Becky!"

"Becky is that best. She works really hard here."

"I feel very safe and secure at this facility. Becky is a Rockstar and super helpful. Alisha is a superstar and super helpful. And not to bad on the eyes either."

"Thank you Becky Ramos for making sure my code worked before I left. Life storage gave me a great deal for 3 months! The staff are super friendly and really helpful with everything you need to make sure your item are safe."

"Best Storage facility ever! Alicia and Becky are Amazing!"

"I'm Sky Trammell from unit 33s Life Storage 405 Frwy & Beach Blvd Please, accept this letter of commendation for outstanding service experienced from two front office executives named Becky and Alisha. Having had experience in storage rentals, these two ladies have made it a pleasure for me to come and go always standing ready with available knowledge and help in any area of customer service. My reason for remaining satisfied as a Life Storage Renter. Sincerly, Sky"

"The place is clean. The front desk is super helpful and they work with you."

"Been a owner here for over a year and always been happy with my decision and luckily thanks to Becky we were able to get into our storage nice and smooth after losing our keys and appreciate all the help she provided.. Edinger st storage is safe secure and more then fair price..I recommend it to anyone looking for a storage unit"

"It was my first time renting a storage unit and the staff made it an extremely pleasant experience! I was in and out in 30 mins.! The storage place itself was well lit and super clean! The staff made it easy to understand they were beyond friendly and explained everything with clear detail. I even messed up in getting a wrong unit size and they were able to accommodate me instantly! If you're looking for a place to trust this place has great service and value. 10/10 recommend!"

"The service here was great! They made everyone around them feel comfortable and clearly made them feel at home. Would recommend!"

"The staff at life storage is very helpful and very knowledgeable and they take their job serious I appreciate the fact that they truly care about our needs and concerns Thank you M.Haufe"

"Staff is very friendly they go out of your way to help you. The bridge next to the building is finished easier access to the storage unit makes it a lot safer and easier to get around. Would refer friends or family to use."

"NEVER RENT HERE! Please be careful if you're planning to rent here. There have been too many break-ins, and they haven't done anything to fix the situation. A lot of tenants I've spoken to believe it's an inside job. This is ongoing and they're very casual about it. Read other reviews and find out for yourselves. This place can't be trusted! They've changed company names multiple times and have had many different area managers. Even the employees are clueless, untrustworthy, and lacks customer service. Sure, they're a little cheaper than other places but unless you don't mind having all your things stolen and they won't be able to tell you what happened because there are no actual security footages saved. Also, good luck getting a call back from their managers."

"Lisha and Becky are wonderful. Great customer service, clean place great persona"

"I really appreciate the care and support both, Becky and Alisha display. I can always count on words of encouragement and a nice smile when I visit Life Storage. They somehow are able to keep the facility clean and organized. Thank you again. Amber Harrison."

"Extremely helpful and informative young lady at the front desk. Honest rates and deals, no BS."

"Dike mngr. Is a little harsh no straight up rude when she is mad. No professionalism what so ever. No class No style."

"The people are very nice. It would be better if the north elevator worked more of the time"

"This place is constantly getting broken into. It has to be employees or something that are stealing shit. The reviews stating the 5 stars are literally because the individuals working there will force you to write a review."

"They are so patient and helpful!"

"Miss Becky has been a great life storage employee toward me and has gone above and beyond for me! I appreciate everything she has done! Thank u 💓 and Happy Birthday as well!"

"Love this place they give you your space and aren't all in your business. Located in a nice area and well priced for its location"

"Becky Ranos was very helpful and kind. This is my 1st time renting a unit and she really helped me find what fit my budget and my needs. She also explained everything very good to me. The place is also very clean."

"Fantastic Service, friendly and very helpful. A + customer service rating!"

"Hi, My name is Felicia Dunn. I was looking for storage space for the first time renting one. The staff here was so nice explained everything well before I got to the place. Alisha Durbin was the staff who helped me when I got to the storage place. She walked me through everything. Showed me the space and making sure that we were well taken care of. She was very helpful. Thanks to her everything went smooth. Thank you so much!"

"Fantastic Service, friendly and very helpful. A + customer service rating!"

"Thanks to Becky-the manager at LifeStorage, the registration is quickly and smooth. She made sure I got the best deal for my selection and walked me through the whole process that make the experience very pleasant. Definitely recommend this location to my friends!!"

"Becky R was very helpful. I do appreciate it. Very pleasant and refreshing."

"Becky was super helpful and made the process painless. She showed me to my unit, and made sure we knew how to get back up and in."

"I have been with Life Storage for about 3 years, and I’ll really happy with my experience. Everyone is super friendly, the spaces are clean, and the pricing is fair. 5 stars!"

"The process and transition of moving my belongings into my storage unit at Life Storage was smooth, quick, and easy, all made possible by Becky. Thank you Becky for all your help! If you walk into Life Storage in Westminster and see Becky behind the counter, you know you will be in good hands. Her professionalism, patience, and kindness is second to none. And the property as a whole is pretty good too but with service like Becky provided it made everything better."

"Thank Erika it was great to see you again. Becky is awesome."

"READ THE BAD REVIEWS FROM REAL TENANTS NOT THE FAKE POSITIVE ONES, I WISH I DID. I honestly hate this place with a passion! I've had my unit for almost 8 years, and they've been through about 3 different companies. I had my entire old apartment furnitures and home stuff including clothing (old & new items) stored here. They literally took everything except for a few heavy items. I filed a police report and was told that this happens a lot here because of the location but also they don't really prosecute these crimes. ??? There's something extremely sketchy about this place, and management/office personnel don't seem to give a crap about your belongings. They act like it's no big deal that your unit got broken into as if this is a very frequent thing there. They give you no explanations how this could've happened and offer no security footages. I'm not even sure if the camera actually works. That's 8 years of storage rental fees plus thousands of dollars worth of stuff gone. I left this place in tears and in disbelief at how nonchalant and careless they seem to be like it's no big deal your things are gone. I'm not sure how this place is still in business, there should be a class lawsuit against them."

"Homeless people live in there. They steel peoples things . Plus they sleep in there after doors locked . So if you are a first timer on storage and have 24 hours to move in your things be careful. Cause there are people from the bottom floor to the top waiting for you to walk away for a second. When I moved my things in I was scared and saw a lot of shady things. The management knows this and bad at communication. Always has reasons to charge extra. Do not rent Storage here. Or set up your own camera"

"The manager here is rude and doesn't have any sense of customer service. I would recommend she be fired. Hire someone who is kind and actually enjoys their job."

"The manager here is rude and doesn’t have any sense of customer service. I would recommend she be fired. Hire someone who is kind and actually enjoys their job."

"Alysia did a great job helping me today. Thank you!!! Great customer service."

"Becky and Alisha went above and beyond to accommodate me this evening. I walked in just 5 minutes before close, but they were still happy to assist me with getting a space. Thank you for the great customer service!"

"Becky was very helpful made the experience enjoyable."

"Becky was helpful troubleshooting some issues I had.   I think that this storage has some security issues seeing people who appear to be living in units"

"this place is awesome...I love the service I receive here and they are kind supportive and follow protocols when it comes to security and safety. I let go of one of the stars because in the beginning they had a lot of questionable folks hanging out there at night, (i believe this issue has been resolved under new associate management, thank u Alisha) and the elevator would go out from time to time! Oh and Becky is doing such a great job!"

"I would not recommend using this facility for your storage.  People partying in their units, theft and sketchy people hanging out. I did not feel safe putting my valuables in here and vacated after 2 weeks.  I brought it to the employees attention and they could care less!!"

"Dan and Jessica were very helpful and super friendly. They helped us find the right size fit for us and gave us a tour of the location."

"WARNING WARNING !!!!!!! DO NOT GO HERE!!! NEEDS TO BE CLOSED DOWN!!!! Before and after pictures. Was here for 2 months and they took everything my husband & I had. We recently had a baby and they took all of her hospital keepsakes.  These are sick people. I think it's an inside job. Cops came, luckily my brother is a cop. We will fight this."

"stay away. theft is rampant here. sit in the parking lot awhile and you will see the riff raff that hangs out in their cars with loaded items. i called wstm pd and they said they have major problems with this place, and spoke to mgmt and the owners and they just don't care."

"Samantha at Westminster was so helpful from my search for the perfect storage and helping make movein great too."

"What can I say about Samantha....other than everyone needs a Sam in their life 😁 so helpful, attentive and funny! Sam thank you for all your help and making moving our stuff in easy. ~Kelly"

"Amazing service!!!"

"I've been storing my stuff at this facility for years and thought I would write a review. The place is kept clean and it's pretty secure with plenty of cameras. The staff is polite, helpful, and courteous. Samantha is very friendly and cool, she recently helped me out with a minor situation. Her boss was also helpful. Great place to store your stuff!"

"Sam has been nothing but very helpful, always on point and again very helpful, she's always there to help, she's keeps up with a clean facility and parking lot, I highly recommend she be promoted or get a raise i will vouch for her, thank you guys"

"I have two units there every thing is going great especially helpful people there. The girl in the front room was very helpful I believe her name was Sam thank you guys very safe and happy"

"I cannot express how easy it was to rent a unit here! I picked out the unit online and made a reservation, and the next day went down to check it out. Samantha Bixby was unbelievably helpful, courteous, and funny!!! I felt informed and comfortable about renting here, and all of my questions were thoroughly answered. Sam showed me the unit and all the entrances/exits/keypads. The facility is very clean and very easy to access. I have literally stopped by twice in the past two days and spent no more than 10 minutes unloading my car, getting in, filling my unit, and out! Great experience, highly recommended :)"

"I cannot express how easy it was to rent a unit here! I picked out the unit online and made a reservation, and the next day went down to check it out. Samantha Bixby was unbelievably helpful, courteous, and funny!!! I felt informed and comfortable about renting here, and all of my questions were thoroughly answered. Sam showed me the unit and all the entrances/exits/keypads. The facility is very clean and very easy to access. I have literally stopped by twice in the past two days and spent no more than 10 minutes unloading my car, getting in, filling my unit, and out! Great experience, highly recommended :)"

"I had a unit there for many years. Recently I went to pick something up from my unit and had been robbed. My unit had been ransacked. I called the police department to file a report. When they got there to take my report and take pictures they stated that they get called all the time to that storage facility for robbery. They also stated that my unit looked like it was being lived in. They even left trash. I asked the manager if anyone else had complained about being robbed and she said Yes. Obviously nothing is being done about it. There are shady looking people hanging around all the time. When I showed up with movers to get out of there there was a guy working on his car in the parking lot in front of the elevators. My movers had to pull in sideways to have access to the back of the truck. I had just paid my rent so I basically gave them money for nothing not to mention my belongings that are irreplaceable. Right before I moved out I asked for the corporate office information. I wanted to reach out to the Director of Operations to make them aware of the problem they have. I was told I could not have it but that the District Manager would call me that week. I never received a call."

"I do not feel safe going to my storage unit at night by myself. The amount of "questionable characters " that frequent this facility is insane. They literally stay in the unit (s) all day. Not to mention the elevators very rarely work correctly for more than a few days in a row. I will say that the facility is pretty clean. Staff is very nice but I think these issues are out of their control."

"I def. Trust this place with my belongings ! Safe and secure"

"Samantha helped me today in getting a storage unit for all my needs, she was super professional and helped answered all the questions that I had. I definitely recommend checking Life Storage out if you are looking for a safe and secure place to store the extra belongings that you don't have a place to."

"Samantha is the best! She always makes the customers laugh and goes above and beyond to help everyone."

"So far, no problems, everyones friendly. :) and i love the Star wars Trooper car! A must see"

"I have rented at several storage facilities throughout Orange County and I have to say that Samantha is the best property manager I have encountered. Samantha is always pleasant and treats everyone the same way...with respect. She is kind and very helpful and most importantly she is mindful of the people she deals with and their particular situation. I love the way she balances her professional responsibilities with her personal compassion for people. Thank you!"

"I have had a unit at Life Storage for a few years. I met Samantha two years ago... she is such a nice person, always willing to help and goes above and beyond of my expectations!  She is the reason I have stayed at Life  Storage! If you're looking for a clean and safe storage unit with a phenomenal manager.. Life Storage is your place."

"I'm very happy with life storage. Prices are good and the facility is clean and the staff friendly and knowledgeable. Samantha was very helpful and made my move much better. Moving is never a fun thing so it's great having great people like Samantha and life storage on your side. I highly recommend this facility."

"Samantha helped me today. She was very helpful and professional.truly helped me out with my storage needs I will recommend them and her for all your storage needs"

"The Manager, I believe her name was Samantha, was really informative, delightful and welcoming. I will highly recommend her to all my friends."

"Friendly people"

"This is the very best and cleanest storage place that I have ever been to. Samantha the manger is great! Super helpful and even gave me recommendations for movers. I feel very safe coming here."

"Good clean friendly great management"

"I've been renting @ this location for years & I've got to give a shout out to this management team's dedication to insuring that every customer's individual needs are met. No two moves are ever the same & its clear both Sam & Kelly are always willing to  listen to the needs of each customer & follow through w/outstanding customer service. I'm amazed @ Kelly's ability to take what for most is pure frustration when it comes to moving & with his calm deminar turn it into a pleasant experience! Customer service does'nt stop here once your in a unit, inbetween new customers yesterday Kelly was up on a ladder replacing light bulbs in my 20ft high unit & he was "happy" doing it for me! Seriously, this is my 1st review in my 9 yrs here & its bcuz this team earns it on a daily basis! The management cares & it shows!"

"Excellent service, very clean & safe."

"I cannot express how easy it was to rent a unit here! I picked out the unit online and made a reservation, and the next day went down to check it out. Sam Bixby was unbelievably helpful, courteous, and funny!!! I felt informed and comfortable about renting here, and all of my questions were thoroughly answered. Sam showed me the unit and all the entrances/exits/keypads. The facility is very clean and very easy to access. I have literally stopped by twice in the past two days and spent no more than 10 minutes unloading my car, getting in, filling my unit, and out! Great experience, highly recommended :)"

"Not a very secure facility. Prices are fair though."

"Did a bit of research before deciding to sign up with life storage and I'm glad I did! I was only here for a few months but every time I needed help with something Samantha was always kind and quick with everything.  Thank you to much! Highly recommend this place and its 247"

"Needed storage for my move and Life Storage is down the street. Went in and Samantha helped me through the whole process. She was very friendly and helpful the entire time. Process was quick and painless."

"First time ever rent a storage unit and Samantha, the store manager, had helped me big time. She's super fun, friendly and as the same time, very professional. She's also has great sense of humor too. I was extremely exhausted from moving but Samantha has made it go away. Thank you so much, Samantha. About the storage itself. It is clean and well maintained. It has many carts to accommodate customers in need and also elevator to access the basement level, which are very convenient to me, personally, since I have lots of stuffs. The storage unit has steel wall and roll up door, which is also a plus. It will prevent breaking in from outside or from the next units. The storage I visited last week have cheap wood door and thin wood wall which can easily be broken into with a hammer. Moreover, this place has camera security.  Comparing to other storage facilities I have visited, this place is super super secured and a perfect place for me to store my personal belonging."

"Life storage is a lifesaver! Always clean and air conditioned and no bug or rat problems like in other storage places. Easy to use and lots of amenities at your disposal like free use of carts and there's an elevator and everything you need is there such as boxes and locks. Samantha at the front was always pleasant and friendly to see around and will be missed when I leave my unit behind:("

"GREAT, SAMANTHA THE MANAGER IS OUTSTANDING. . MAKES YOU FEEL LIKE FAMILY, NOT A NUMBER. SO HAPPY I FOUND THIS LOCATION. THANK YOU SAMANTHA"

"Samantha is super helpful and quick! Definitely feel comfortable with having my belongings here"

"Came back to life storage from Costa Mesa and chose this location because it was closer, the whole process was super smooth and fun, definitely happy to be back!"

"We were greeted by Samantha before we even went inside, which was nice! She was attentive, made the entire process clear and easy, and was just cracking jokes and making us laugh the whole time. The storage units themselves were very clean and well lit."

"Clean well trained staff"

"Let's just start off by saying SAMANTHA IS AMAZING!! She's always thinking of the customer and goes above and beyond to help them  anyway she can. She also has the BEST attitude when it comes to any situation. Thank you Samantha for helping me and my family out with making are move easy as possible!!"

"Kelly Johnson is a breath of fresh air. Customer service today is a lost art but its not lost on Kelly, he gets it! He helped me out today with some accounting and in store purchases,  Keep up the good work Kelly.  Suggestion to Life Storage.........pay this guy what he wants!!"

"Samantha was awesome!! She was friendly and knowledgeable. She patiently helped us setup a separate payment account for my brothers storage unit. Never could have done it without her!"

"I just had to leave review , and make a note of the excellent customer service i was given by Samantha at life storage in Westminster. she has a real down to earth up beat attitude , and she is not shy about enforcing the rules. which makes it all in all a better ,cleaner, and more safe location to store your belongings. thanks Samantha!!"

"Nice staff, secure building"

"Because I reduced the volume of the business and tried to find clean and secure storage with sad heart. Life storage around my house was really satisfying. Samantha who met there was very cheerful and professional and she brightened my heart. It is lucky to find out such a nice place."

"Today I had the pleasure of speaking with Samantha and she was very knowledgeable and caring! She cares about her customers and explains everything very well.I would recommend if your looking for a storage check out Life storage and ask to speak with Samantha"

"Phenomenal service by Samantha. Life Storage is personal and great value, with such incredible people, life will only take them a long way :)"

"The manager is the most helpful person youll ever meet."

"I have been here since 2013 today is my last day. My rates didn't go up much they grandfather me in to my rates. And it's nice and safe. Super Friendly here. Samantha is super friendly at the front desk."

"Wonderful and clean"

"Sam was very nice and helpful showing us around and helping us find the right storage space. She made the whole process easy for us!"

"I have to say that no other manager has ever went  way to help me at this location except for Kelly which I'm understanding that he is new to this location. Thank you so much Kelly for helping me out you have no idea the stress you took away from me. I hope you continue to grow within this company and also move up in the company because they need more people like you. Thank Again in advance"

"I simply want to express my gratitude to Samantha and Kelly as they are great professionals that show care in their customers and the facility's cleanliness. Samantha is always so willing to help and manages the place well, we need managers like her everywhere! Kelly wants to be sure customers are always satisfied and meet their needs as well. Thank you for your business!"

"The store manager Sam is beyond kind, professional and always helpful. Her energy and smile are so warm and welcoming."

"I used a storage unit here for a few months before moving to Northern California. Samantha was great she was very professional, knowledgeable, and has a great personality. Samantha would walk around the storage units to check on things and this made me feel better when I was alone in the storage unit. My storage unit was in the basement and the basement was always cool so I didn't have to worry about my belongings being heated. I also bought the cylinder lock for my storage and it wad very secure. When I moved and took everything out of my storage, the close out paperwork was super easy and fast.  I would recommend this storage company if it's in your area and it's conveniently located next to the freeway. Also I had done a lot of quotes and this one turned out to be the biggest for the buck. Thanks Samantha for the great service!"

"My husband and I have been customers for many years. We always enjoy the pleasant service we receive. We decided to get a new unit and Sam was more then helpful and cheerful! Thank you for the great service!  ":)"

"Sam took care of all our needs. She brings great energy to your day. Been coming here for years and will continue!"

"Thieves and scumbags folks. My daughter and I started packing our house about a month ago in preparation to sell it and we put several things in storage. We went back today to add more to it and when we lifted the door our stuff was gone. Some things are replaceable, like the 200 Xbox games, Xbox, wii, Wii U, art supplies, etc but ALL OF THE HEIRLOOMS from my grandparents were stolen too. I'm so pissed and the worst part is that the storage facility KNEW my unit was broken into and didn't call me. Something I don't understand is my lock was still on the unit. The police say they are at this facility all the time taking reports for stolen items. I filed a claim with the insurance company, but now I have to prove I had all those items. How the hell am I supposed to do that?!?!?!"

"Another great experience with Life Storage... THANKS SAMANTHA for making my move much more enjoyable!"

"Great customer service."

"Such a great experience! Samantha was such a delight to work with. She showed me two different units and was very patient with me as I tried to make a decision. She was helpful throughout the whole entire process. She made sure I was taken care of and that I understood everything- space dimensions, how to work the locks, how the elevator and door system worked, and how to unlock the cart for moving things. She was funny and I felt at ease setting the whole thing up."

"Sam gave the utmost effort in helping us find a storage! She was clear and straight forward in helping us find a storage at the last minute. Thank you Sam!!"

"Just got our storage unit today, and I feel very safe and comfortable with it. The store manager is very nice and super funny, and moving is gonna be a lot easier knowing that our extra stuff is in here. Life Storage makes one thing less to worry about."

"Amazing service"

"Excellent service! Great deal! Samantha was great! They were very helpful and the storage is great!"

"The new manager is amazing!!!  She goes above and beyond to help and accommodate clients.  The unit is clean and well maintained. I would give 5 stars; however, the owner / company sucks and doesn't seem to care for the safety of the clients. They have the motion activated lighting set for 3 mins then they turn off. The sensors are in the halls and do not pickup movement in the unit. When I was climbing around in my unit on ladders for high things or holding something heavy the lights would go off putting me at risk for injury. I requested to have the timer extended when I first checked out the unit but after approximately 5 months nothing was fixed. I was told several times the manager had put the request in but the owner / company didn't act on it. Great manager, bad owner!"

"So thankful for Life Storage! My sister moved out of the country and she moved all of her items into a Public Storage. It was AWFUL! Her unit got broken into and the staff have horrible customer service (they once didn't even call me that the unit got broken into!)! I decided to move all of her stuff over to Life Storage after seeing the reviews. It has been fantastic! Samantha is incredibly polite and focused on detail! Their team checks the unit halls regularly, which didn't happen at Public Storage. I appreciate how transparent Samantha is, and how there are carts for customers to use. 5 stars to Life Storage (wish can I give more)!! I am actually getting another unit today!"

"Samantha is truly an amazing customer service provider!! We have many choices to choose from in regards to storage, Samantha did a fantastic job in answering our questions and touring the VERY CLEAN facility!!  Happy so far!! Keep up the great work!!!!!"

"Sam is THE BEST!!!! =œ=œ=œ She really made me feel at home and that I can trust this place. She went over everything with me so thoroughly. SAM MAKES THIS PLACE!"

"Samantha was the definition of customer service, and great rep of life storage highly recommended!!=J"

"Place is awesome! Sam hooked it up! Definitely highly recommended, smooth and convenient."

"I got a space to keep my stuff. The place is super clean well kept. Easily accessible also the have elevator. Samantha was extremely helpful super friendly. I'm very happy!!"

"Great place to store stuff. Super clean and awesome staff!!"

"Samantha was awesome and the location is great. Thank you!"

"Life storage is one great property!!! Dan & Sam are the best property managers. They bent over backwards to accommodate me. I would give them 12 stars if I could. I would highly recommend this storage facility to all!!!"

"Dan was very kind and helpful when I was closing out of my account. This storage facility was clean with 24/7 access and the staff is always so nice! Overall my experience here was nothing but the best."

"I have had several storage units in other areas. By far, this is the absolute best storage company I have ever stored my personal possessions and felt they were safe and protected by management. The management, Dan and Sam are very personal, accommodating to your needs for whatever reason you are needing storage and they do it with a smile. I highly recommend Life Storage...."

"Since I have found life storage, I have been very pleased with the experiences I have had.  Both Samantha and Dan are so friendly and are always there to greet me with smiling faces.  Best customer service I have experienced.  The storage is also very clean and feels very secure.  It is also very convenient as it is right off of the 405.  Best storage units I have been too!"

"Dan S. Made moving so much easier! He was helpful and knowledgeable and was very quick."

"Good place."

"Let me just start off by stating this is hands down the best storage I have ever been too. While I have been to various other storages I have experienced nothing other than a dirty atmosphere and lack luster customer service. However, when I finally found life storage, I experienced the exact opposite. Every day I come here, they exceed my expectations with spotless hallways and bathrooms and friendly faces.  They even go as far as putting out mints, hand wipes, and even sometimes cookies to make going to your storage units a pleasant experience.  While going to your storage units may not be one of your favorite things to do, it is 100 times easier to motivate yourself to come when you know that you are going to be greeted with smiling, friendly faces."

"Not your typical storage facility! Dan actually helped me but Samantha was there as well and they were both excellent. Dan was very thorough and made me feel very comfortable with the entire process. It was very obvious that he genuinely loves his job and it made my experience that much better. I hope that both Dan and Samantha are being acknowledged for the great work they're doing because as a customer it really makes a difference. Keep up the great work Dan and Samantha! You guys are the best!"

"Samantha was very nice and professional. Answered all our questions and was very knowledgeable about company policies. Facility is clean and accessible. Would recommend this place to anyone who has storage needs."

"Updating my review. Came in to get information on getting a smaller unit as I share a 5x10 with my sister. Dan was gracious and helpful, especially for being the only one there. Even though he was with a customer, I was greeted upon entry and asked if I would need any help. Even though the customer seated in front of him rudely continued to talk, I appreciated his efforts and obvious patience with having to deal with her entitled self.  After explaining I would, we waited for him to finish up with HRH and then set out to see what was available. He was able to pull up our existing account and had the forethought to try and find a unit on the same floor as our existing one. After Dan patiently showed us 3 units, we got a great deal for being an existing customer. I am one for loyalty when service is exceptional and this location is no exception."

"My wife and I went to this Life Storage to check the facility. We needed more secure storage since our unit at another company was broken into. We read the Life Storage reviews in Yelp prior to our visit. A gentleman named Dan gave us all the information we needed along with a tour. We were quite impressed with every aspect of our experience at Life Storage so we signed up for a unit at the same time. We wish we had rented at Life Storage years ago. Anyway Dan got us a unit cheaper and better than our old one. Dan gave us various discounts and even a pallet so we could raise our boxes off the concrete floor. Dan also had all the boxes and supplies we needed to repack our sad mess at the other company. Thanks Dan for your great help and peace of mind!"

"Very nice and clean storage facility. And the Manager Samantha Bixby was extremely friendly and helpful! All around a great place"

"Helpful and attentive very friendly not to pricey but first month in full price and second month is free so it evens out. Only down fall is no street front units. Not sure if I would go back for storage but it is clean and safe"

"Samantha was a lot help with setting up my storage unit! She went through everything making it fast and simple, and giving me a discount!"

"Dan was very helpful, excellent customer service!! Location is very clean and safe. I highly recommend this location!"

"Cool place. Storage is clean. A/C"

"I recently reserved a locker for my business and have been truly impressed by this operation. Dan (the manager) was incredibly professional and helpful in surfacing considerations so that the locker met all my business needs. Would absolutely recommend!!"

"This storage business is probably the best i've ever used. I've gone from one place to another only experiencing lack luster to say the best customer service suffering. when i found this place it felt like i've been blessed by god. Dan the main employee here is the most charismatic man i have ever met. he treats me like a king whenever i walk in and is always there to help me with my storage needs. he provides a brilliantly clean bathroom to use whenever i need it also he provides extra commodities like hand wipes and mints. I have multiple units and the way that dan keeps the halls clean and well kept keeps me staying here even though it is not the closest to my house. I'm not sure how much this man makes but it should be more. HANDS DOWN this is the best storage place i've used customer service alone. THANK YOU D"

"Great storage facility! Highly recommend! Very nice and clean. Dan and Sam are very friendly and exceptionally helpful. I Will continue to use this place!"

"Awesome customer service. Very friendly and thorough with explanations and making sure I had the right unit. A+"

"I've been using this location for the last 5 years because it's easily accessible from the 405 and always kept clean. The new management are fantastic - very efficient and friendly."

"Dana & Sam are so helpful and made moving so easy. This storage facility is always clean and secure. I highly recommend this facility for all your storage needs!"

"Probably the best storage place ive ever used. Ive bounced around from storage place to storage place from outdoor to indoor and this place is perfection. Dan and Sam are a dynamic duo when it comes to managing life storage. They provide 5 star customer service as well as mints and hand wipes when needed. They made the process of getting my storage easy and keep the areas around it clean as a whistle. They are always available to get me a cart when needed even if they are working on cleaning the place. If you need to store anything and i mean anything this is the place to go. Go Dan And Sam!!!"

"Want to start off by saying this is the cleanest storage facility I have ever seen/been to. Dan & Sam provide excellent customer service and are very professional. Will continue to use Life Storage! HIGHLY RECOMMEND!!"

"Samantha stayed late to help me get storage in a pinch. Quick and painless process, nice and clean facility."

"Outstanding Service. Very Impressive."

"The staff at Life Storage is very professional and helpful. Every time I visited the facility, they asked if they can help me with various tasks."

"This storage business is probably the best i've ever used. I've gone from one place to another only experiencing lack luster to say the best customer service suffering. when i found this place it felt like i've been blessed by god. Dan the main employee here is the most charismatic man i have ever met. he treats me like a king whenever i walk in and is always there to help me with my storage needs. he provides a brilliantly clean bathroom to use whenever i need it also he provides extra commodities like hand wipes and mints. I have multiple units and the way that dan keeps the halls clean and well kept keeps me staying here even though it is not the closest to my house. I'm not sure how much this man makes but it should be more. HANDS DOWN this is the best storage place i've used customer service alone. THANK YOU DAN"

"The service here is over the top. DAN IS THE MAN. Always ready to help."

"Have been continuously using this conveniently located facility for more than 10 years, with all staff members being very courteous, responsive, and helpful to my evolving storage needs over time. The monthly fees are fair, and I would clearly recommend Mini-Pac to others seeking either personal or business storage needs. Len"

"Very nice, clean storage facility. The front staff is wonderful, clean restrooms, large utility elevators, large flatbed carts, and late access hours. Very happy so far!"

"Dan & Sam are awesome. Good place I have many units here and they take good care of there tenants. Worth the higher price than other units"

"We rented Storage space from this company for over a year. The staff was very nice to us and the hours of accessibility were great. I like the idea that the office hours were ample and the bathrooms were available during office hours. We would heartily recommend this company to anybody who needs to rent storage space."

"Came in today kind of sad about my whole move and having to get a darn storage to put all my belongings in. But as my mother and I came in we were greeted by Samantha, and oh my god let me tell you... she is the funniest, sweetest, most hard working person I've ever met. I'm going through a terrible nasty break up therefore had to get a storage to move all my stuff into, and Samantha made the whole experience so much better than I could've ever thought choosing a storage could be. She showed my mom and I the sizes of different storages took the time to explain everything to us and she's just great. Towards the end of the day she noticed on her cameras that we were back to move stuff into the storage and she even walked all the way to us to see if we needed water.... ugh sweetheart for sure. Overall my experience here has been great thanks to Samantha!"

"Dan was extremely helpful, followed up with me the morning after I reserved my unit. They do a very thorough walk-through with you to ensure your unit is the correct size for your needs. Dan asked if I needed any supplies (which I did) but was never pushy or forced an up sell on me. This place is very clean, with high security, I look forward to my time here with Life Storage."

"Dan is the man. Couldn't ask for more."

"What a great choice to store my valuables.  Dan and Samantha are the best. I will recommend this facility and the great people that work there.  True professionals, clean establishment and a since of pride in the work they do and the service they provide.  Thank you for providing an environment in which I felt supported, respected and safe."

"As a longtime customer at this location, I always found the lobby as well as the facility to be sparkling clean as well as the staff very accommodating. Thank you Dan and Samantha for being so understanding during my move out, y'all made my situation less stressful. Wishing you all at Life Storage a happy New Year. Thank you, Helen"

"Good job Life Storage is an excellent place to storeGood item' very impressive in"

"OUTSTANDING. Customer service"

"You Are Outstanding!"

"It wasn’t temperature control that’s why I had to leave"

"Barbara was fantastic when showing me the propert and signing me up!!! I’m thankful for a great place with great staff. I also ran into the gentleman in the office when using a cart and he is very kind and attentive as well. :)"

"Barbara & Dan are always very friendly and accommodating with my requests. They are the best!!! The property is always super clean and feel very safe at anytime of the days, I am there."

"it was a very good stay with you Guys overall."

"Great storage facility!"

"Barbara has always been extremely helpful. She is a very nice person."

"You are outstanding. I am satisfied with my storage space. Just like you state, it’s immaculate!"

"Barbara is the best "

" All the employees were so very helpful and so very kind. Barbara Erica and Eric the new manager they were all great couldn’t do enough for you especially Barbara. I recommend your place all the time to anyone and my friends."

"Great Storage place, secure, easy to access and clean. Will refer anyone I know looking for a storage unit to use Life Storage."

"Erika was wonderful"

"Office staff is knowledgeable, helpful and friendly. Been there 3 years and very glad we selected your storage facility!"

"Barbara and Erica are very good employes."

"Erika was Awesome "

"Amazing staff!"

"Erika and Barbara are terrific! They go completely out of the way to help and find solutions for whatever issues come up. They always greet me with a smile and treat me as if they have no one else to worry about. Erika even stayed late after work one night when my car stopped functioning. Ultimately it started up again, her help will always be remembered and appreciated. I am out of the ‘storage business” however, should I need one again, I will first come to my friends at Life Storage in Huntington Beach! NOTE: I think you should display their photos with a nice bio on your website for that location. They deserve much appreciation and respect for the wonderful job that the do."

"Associates were always friendly, knowledgeable and professional. They are your company's best asset."

"Everything seems great, but if you raise your rents then I will change my mind."

"Exceptional concerns for my needs. Answered all my questions promptly and very courteous "

"Outside of the hilarious need to drive around the block to get off of the freeway to get there, I'm more than pleased about everything with this experience. It's always clean. The lady working there, sadly can't remember her name, but she remembers us and is always friendly. I always feel pleased dropping by."

"Barbara did an awesome job helping me with all the questions I had about closing my storage space. She didn't rush me and took time to answer all my questions. She even followed up promptly when I left a voicemail. I really enjoyed my experience there."

"The staff was very friendly and helpful. Thanks!"

"Yes, I want to commend Ericka at the Westminster Uncle Bobs [Life Storage], she was professional and when I had questions about my unit she had the answers I want to thank her very much for her help and knowledge of her job. Thank you"

"Your people at our location are very friendly and always nice to deal with, so thanks for that!"

"Overall great place to store your stuff"

"I received what I expected for a fair price"

"I hope you can keep prices down and not raise every year"

"Consistency "

"Perfect experience !!!!! You guys are great."