Self Storage Units near Orange County in Westminster, CA, 92683

"Ladies and Gentlemen: I just wanted to let you know that your manager; Peter Martinez at the Beach Blvd. And Edinger facility was extremely helpful and knowledgeable when assisting me today, May 19, 2022. It truly made the rest of my day go smoothly, and I just wanted to say :. Thankyou"

"BOTH BECKY AND PETER ARE PHENOMENAL! They have taken great care of my mother in law over the past year since she has moved to this location!  Feels just like home the minute we walk in the door The specials, the rates in general, and the employees are by far the best I've experienced! I recommend coming here if you're looking for a storage! 10/10"

"We called around EVERYWHERE the other storage places weren't direct with their pricing. But when I called life storage they have me a great price over the phone and kept their promise when I arrived on site. Outstanding customer service I would give 10 stars if it was possible. I'm renting a 5 by 10 and couldn't be happier with the facility and the excellent customer service from. Becky A+++++"

"To whom it's concerned I'd like to let you know that Becky and Peter are doing a great job to this date."

"I don't know what kind of dealings go on there overnight but it must be pretty bad. Inside storage facility has passcode access and interior security cameras. And recently they added a overnight guard for additional security, a real dumbbell that goes around harassing customers during access hours. I'm concerned about my valuables and would consider storage elsewhere"

"I give this storage facility a five-star rating because they have been very kind to me and they do their job very well. I'd just like to point out that Becky's been excellent to work with. As a new client I had some challenges. Becky who had to deal with me me was certainly tested but stayed professional and stuck to her integrity in her job. When I wanted to be offended I couldn't because she was just doing her job and we work things out. and come It seems she should be the manager because she definitely takes pride in her work and her ethics and loyalty to the company is strong. She's determined and hard-working and I respect that  Always happy to please somebody and to keep everybody in line. I'm really glad I have a storage unit there and I hope to stay there for a while thank you Becky!"

"Becky is so helpful, professional, patient to help me with my first storage experience. She truly made my day."

"they DO NO ANSWER THE PHONES - EVER!!!! My unit needs the light replaced, so I have to coordinate a day / time to be there to open my unit and have them replace it (it's 15 feet above). I've called dozens of times, left messages, instant chatted online with a robot, and NO ONE EVER returns calls. They simply do not acknowledge the phone. They also RAISED ALL OF OUR RENT 40% THIS MONTH. No joke. My tiny space on the 3rd floor, very far away from the elevator, went from $82 a month to $120 the next month. STAY AWAY - GO SOMEWHERE ELESE!"

"I was robbed at gunpoint inside on the 3rd floor where my unit was"

"Becky was amazing and attentive! It takes a lot of patience to facilitate all the business of this office on your own. Despite the chaos, she was clear, attentive, efficient, and so much more. Thank you, Becky!"

"I have been renting a unit at this place for more than three years. I never had any problems paying on time, never missed a payment. Last month, I came in the office to switch autopay to a different credit card. They took my new credit card info and said everything was fine, next payment will be charged to the new credit card and deleted my old credit card info. Today, I got an email from them stating that I was late, and they assessed me a late payment penalty. I came in the office, gave them the same credit card, they said it is in the system but don't know why it does not work. Becky was so rude. According to her, Life Storage does not give refund but only credit which in my case is less than the penalty. Beware of this place, worse customer service."

"Becky is that best. She works really hard here."

"I feel very safe and secure at this facility. Becky is a Rockstar and super helpful. Alisha is a superstar and super helpful. And not to bad on the eyes either."

"Thank you Becky Ramos for making sure my code worked before I left. Life storage gave me a great deal for 3 months! The staff are super friendly and really helpful with everything you need to make sure your item are safe."

"Best Storage facility ever! Alicia and Becky are Amazing!"

"I'm Sky Trammell from unit 33s Life Storage 405 Frwy & Beach Blvd Please, accept this letter of commendation for outstanding service experienced from two front office executives named Becky and Alisha. Having had experience in storage rentals, these two ladies have made it a pleasure for me to come and go always standing ready with available knowledge and help in any area of customer service. My reason for remaining satisfied as a Life Storage Renter. Sincerly, Sky"

"The place is clean. The front desk is super helpful and they work with you."

"I would not recommend this storage facility. My household currently has three units at the Edinger location. #1 You can only enter this location going west on Edinger. Left turn lanes into this location are illegal as well as unsafe. #2 This place is a pigsty. Since it has been taken over by Life Storage it has consistently gone downhill. Trash accumulates and no one seems to care. They have signs that say dumping is illegal. But they obviously do not enforce that policy. #3 This is a haven for the homeless. I suggest if you are considering this location come by in the morning. You will see numerous people hanging out that don't seem to have a permanent residence. They are always the same people and seem to know each other. I would not recommend a woman enter this place alone, ever. #4 Elevators (they have two) break down repeatedly.  One was recently broken for literally months! I have not had any break-ins as others have mentioned. That's the only good thing I can say about this place. I sent an email to the main office of Life Storage about my concerns and never received a response. I guess I shouldn't be surprised. I have rented here for approximately eight years. The last three years they have declined consistently and dramatically.  All in all, if I didn't have three spaces at this location I would have definitely have moved to another location. Unsafe, unreliable and filthy."

"Been a owner here for over a year and always been happy with my decision and luckily thanks to Becky we were able to get into our storage nice and smooth after losing our keys and appreciate all the help she provided.. Edinger st storage is safe secure and more then fair price..I recommend it to anyone looking for a storage unit"

"It was my first time renting a storage unit and the staff made it an extremely pleasant experience! I was in and out in 30 mins.! The storage place itself was well lit and super clean! The staff made it easy to understand they were beyond friendly and explained everything with clear detail. I even messed up in getting a wrong unit size and they were able to accommodate me instantly! If you're looking for a place to trust this place has great service and value. 10/10 recommend!"

"The service here was great! They made everyone around them feel comfortable and clearly made them feel at home. Would recommend!"

"The staff at life storage is very helpful and very knowledgeable and they take their job serious I appreciate the fact that they truly care about our needs and concerns Thank you M.Haufe"

"Staff is very friendly they go out of your way to help you. The bridge next to the building is finished easier access to the storage unit makes it a lot safer and easier to get around. Would refer friends or family to use."

"NEVER RENT HERE! Please be careful if you're planning to rent here. There have been too many break-ins, and they haven't done anything to fix the situation. A lot of tenants I've spoken to believe it's an inside job. This is ongoing and they're very casual about it. Read other reviews and find out for yourselves. This place can't be trusted! They've changed company names multiple times and have had many different area managers. Even the employees are clueless, untrustworthy, and lacks customer service. Sure, they're a little cheaper than other places but unless you don't mind having all your things stolen and they won't be able to tell you what happened because there are no actual security footages saved. Also, good luck getting a call back from their managers."

"Lisha and Becky are wonderful. Great customer service, clean place great persona"

"I really appreciate the care and support both, Becky and Alisha display. I can always count on words of encouragement and a nice smile when I visit Life Storage. They somehow are able to keep the facility clean and organized. Thank you again. Amber Harrison."

"Extremely helpful and informative young lady at the front desk. Honest rates and deals, no BS."

"Dike mngr. Is a little harsh no straight up rude when she is mad. No professionalism what so ever. No class No style."

"The people are very nice. It would be better if the north elevator worked more of the time"

"This place is constantly getting broken into. It has to be employees or something that are stealing shit. The reviews stating the 5 stars are literally because the individuals working there will force you to write a review."

"They are so patient and helpful!"

"Miss Becky has been a great life storage employee toward me and has gone above and beyond for me! I appreciate everything she has done! Thank u 💓 and Happy Birthday as well!"

"Love this place they give you your space and aren't all in your business. Located in a nice area and well priced for its location"

"Becky Ranos was very helpful and kind. This is my 1st time renting a unit and she really helped me find what fit my budget and my needs. She also explained everything very good to me. The place is also very clean."

"Fantastic Service, friendly and very helpful. A + customer service rating!"

"Hi, My name is Felicia Dunn. I was looking for storage space for the first time renting one. The staff here was so nice explained everything well before I got to the place. Alisha Durbin was the staff who helped me when I got to the storage place. She walked me through everything. Showed me the space and making sure that we were well taken care of. She was very helpful. Thanks to her everything went smooth. Thank you so much!"

"Fantastic Service, friendly and very helpful. A + customer service rating!"

"Thanks to Becky-the manager at LifeStorage, the registration is quickly and smooth. She made sure I got the best deal for my selection and walked me through the whole process that make the experience very pleasant. Definitely recommend this location to my friends!!"

"Becky R was very helpful. I do appreciate it. Very pleasant and refreshing."

"Becky was super helpful and made the process painless. She showed me to my unit, and made sure we knew how to get back up and in."

"I have been with Life Storage for about 3 years, and I’ll really happy with my experience. Everyone is super friendly, the spaces are clean, and the pricing is fair. 5 stars!"

"The process and transition of moving my belongings into my storage unit at Life Storage was smooth, quick, and easy, all made possible by Becky. Thank you Becky for all your help! If you walk into Life Storage in Westminster and see Becky behind the counter, you know you will be in good hands. Her professionalism, patience, and kindness is second to none. And the property as a whole is pretty good too but with service like Becky provided it made everything better."

"Thank Erika it was great to see you again. Becky is awesome."

"READ THE BAD REVIEWS FROM REAL TENANTS NOT THE FAKE POSITIVE ONES, I WISH I DID. I honestly hate this place with a passion! I've had my unit for almost 8 years, and they've been through about 3 different companies. I had my entire old apartment furnitures and home stuff including clothing (old & new items) stored here. They literally took everything except for a few heavy items. I filed a police report and was told that this happens a lot here because of the location but also they don't really prosecute these crimes. ??? There's something extremely sketchy about this place, and management/office personnel don't seem to give a crap about your belongings. They act like it's no big deal that your unit got broken into as if this is a very frequent thing there. They give you no explanations how this could've happened and offer no security footages. I'm not even sure if the camera actually works. That's 8 years of storage rental fees plus thousands of dollars worth of stuff gone. I left this place in tears and in disbelief at how nonchalant and careless they seem to be like it's no big deal your things are gone. I'm not sure how this place is still in business, there should be a class lawsuit against them."

"Homeless people live in there. They steel peoples things . Plus they sleep in there after doors locked . So if you are a first timer on storage and have 24 hours to move in your things be careful. Cause there are people from the bottom floor to the top waiting for you to walk away for a second. When I moved my things in I was scared and saw a lot of shady things. The management knows this and bad at communication. Always has reasons to charge extra. Do not rent Storage here. Or set up your own camera"

"The manager here is rude and doesn't have any sense of customer service. I would recommend she be fired. Hire someone who is kind and actually enjoys their job."

"The manager here is rude and doesn’t have any sense of customer service. I would recommend she be fired. Hire someone who is kind and actually enjoys their job."

"Alysia did a great job helping me today. Thank you!!! Great customer service."

"Becky and Alisha went above and beyond to accommodate me this evening. I walked in just 5 minutes before close, but they were still happy to assist me with getting a space. Thank you for the great customer service!"

"Becky was very helpful made the experience enjoyable."

"Becky was helpful troubleshooting some issues I had.   I think that this storage has some security issues seeing people who appear to be living in units"

"this place is awesome...I love the service I receive here and they are kind supportive and follow protocols when it comes to security and safety. I let go of one of the stars because in the beginning they had a lot of questionable folks hanging out there at night, (i believe this issue has been resolved under new associate management, thank u Alisha) and the elevator would go out from time to time! Oh and Becky is doing such a great job!"

"I would not recommend using this facility for your storage.  People partying in their units, theft and sketchy people hanging out. I did not feel safe putting my valuables in here and vacated after 2 weeks.  I brought it to the employees attention and they could care less!!"

"Dan and Jessica were very helpful and super friendly. They helped us find the right size fit for us and gave us a tour of the location."

"WARNING WARNING !!!!!!! DO NOT GO HERE!!! NEEDS TO BE CLOSED DOWN!!!! Before and after pictures. Was here for 2 months and they took everything my husband & I had. We recently had a baby and they took all of her hospital keepsakes.  These are sick people. I think it's an inside job. Cops came, luckily my brother is a cop. We will fight this."

"stay away. theft is rampant here. sit in the parking lot awhile and you will see the riff raff that hangs out in their cars with loaded items. i called wstm pd and they said they have major problems with this place, and spoke to mgmt and the owners and they just don't care."

"Samantha at Westminster was so helpful from my search for the perfect storage and helping make movein great too."

"What can I say about Samantha....other than everyone needs a Sam in their life 😁 so helpful, attentive and funny! Sam thank you for all your help and making moving our stuff in easy. ~Kelly"

"Amazing service!!!"

"I've been storing my stuff at this facility for years and thought I would write a review. The place is kept clean and it's pretty secure with plenty of cameras. The staff is polite, helpful, and courteous. Samantha is very friendly and cool, she recently helped me out with a minor situation. Her boss was also helpful. Great place to store your stuff!"

"Sam has been nothing but very helpful, always on point and again very helpful, she's always there to help, she's keeps up with a clean facility and parking lot, I highly recommend she be promoted or get a raise i will vouch for her, thank you guys"

"I have two units there every thing is going great especially helpful people there. The girl in the front room was very helpful I believe her name was Sam thank you guys very safe and happy"

"I cannot express how easy it was to rent a unit here! I picked out the unit online and made a reservation, and the next day went down to check it out. Samantha Bixby was unbelievably helpful, courteous, and funny!!! I felt informed and comfortable about renting here, and all of my questions were thoroughly answered. Sam showed me the unit and all the entrances/exits/keypads. The facility is very clean and very easy to access. I have literally stopped by twice in the past two days and spent no more than 10 minutes unloading my car, getting in, filling my unit, and out! Great experience, highly recommended :)"

"I cannot express how easy it was to rent a unit here! I picked out the unit online and made a reservation, and the next day went down to check it out. Samantha Bixby was unbelievably helpful, courteous, and funny!!! I felt informed and comfortable about renting here, and all of my questions were thoroughly answered. Sam showed me the unit and all the entrances/exits/keypads. The facility is very clean and very easy to access. I have literally stopped by twice in the past two days and spent no more than 10 minutes unloading my car, getting in, filling my unit, and out! Great experience, highly recommended :)"

"I had a unit there for many years. Recently I went to pick something up from my unit and had been robbed. My unit had been ransacked. I called the police department to file a report. When they got there to take my report and take pictures they stated that they get called all the time to that storage facility for robbery. They also stated that my unit looked like it was being lived in. They even left trash. I asked the manager if anyone else had complained about being robbed and she said Yes. Obviously nothing is being done about it. There are shady looking people hanging around all the time. When I showed up with movers to get out of there there was a guy working on his car in the parking lot in front of the elevators. My movers had to pull in sideways to have access to the back of the truck. I had just paid my rent so I basically gave them money for nothing not to mention my belongings that are irreplaceable. Right before I moved out I asked for the corporate office information. I wanted to reach out to the Director of Operations to make them aware of the problem they have. I was told I could not have it but that the District Manager would call me that week. I never received a call."

"I do not feel safe going to my storage unit at night by myself. The amount of "questionable characters " that frequent this facility is insane. They literally stay in the unit (s) all day. Not to mention the elevators very rarely work correctly for more than a few days in a row. I will say that the facility is pretty clean. Staff is very nice but I think these issues are out of their control."

"I def. Trust this place with my belongings ! Safe and secure"

"Samantha helped me today in getting a storage unit for all my needs, she was super professional and helped answered all the questions that I had. I definitely recommend checking Life Storage out if you are looking for a safe and secure place to store the extra belongings that you don't have a place to."

"Samantha is the best! She always makes the customers laugh and goes above and beyond to help everyone."

"So far, no problems, everyones friendly. :) and i love the Star wars Trooper car! A must see"

"I have rented at several storage facilities throughout Orange County and I have to say that Samantha is the best property manager I have encountered. Samantha is always pleasant and treats everyone the same way...with respect. She is kind and very helpful and most importantly she is mindful of the people she deals with and their particular situation. I love the way she balances her professional responsibilities with her personal compassion for people. Thank you!"

"I have had a unit at Life Storage for a few years. I met Samantha two years ago... she is such a nice person, always willing to help and goes above and beyond of my expectations!  She is the reason I have stayed at Life  Storage! If you're looking for a clean and safe storage unit with a phenomenal manager.. Life Storage is your place."

"I'm very happy with life storage. Prices are good and the facility is clean and the staff friendly and knowledgeable. Samantha was very helpful and made my move much better. Moving is never a fun thing so it's great having great people like Samantha and life storage on your side. I highly recommend this facility."

"Samantha helped me today. She was very helpful and professional.truly helped me out with my storage needs I will recommend them and her for all your storage needs"

"The Manager, I believe her name was Samantha, was really informative, delightful and welcoming. I will highly recommend her to all my friends."

"Friendly people"

"This is the very best and cleanest storage place that I have ever been to. Samantha the manger is great! Super helpful and even gave me recommendations for movers. I feel very safe coming here."

"Good clean friendly great management"

"I've been renting @ this location for years & I've got to give a shout out to this management team's dedication to insuring that every customer's individual needs are met. No two moves are ever the same & its clear both Sam & Kelly are always willing to  listen to the needs of each customer & follow through w/outstanding customer service. I'm amazed @ Kelly's ability to take what for most is pure frustration when it comes to moving & with his calm deminar turn it into a pleasant experience! Customer service does'nt stop here once your in a unit, inbetween new customers yesterday Kelly was up on a ladder replacing light bulbs in my 20ft high unit & he was "happy" doing it for me! Seriously, this is my 1st review in my 9 yrs here & its bcuz this team earns it on a daily basis! The management cares & it shows!"

"Excellent service, very clean & safe."