*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Gilbert, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Sandra McGowan is an amazing store manager! She helped walk me through the process setting up my new unit. Her customer service skills are top notch and she was very welcoming. I look forward to working in the future."
"I don't know where to begin..... I moved to arizona from san diego california..... Sandy and life storage are life savers. It literally took me months to finally get all my belongings in the unit. Sandy kept in touch with me regularly to see how I was doing..... She went above and beyond her normal job just to see if I was be taking care of and how I was feeling. I would recommend this unit storage place to everybody anybody I can. Thank you sandy so much for all your help and all your concern. She's a diamond."
"Sandie is beyond amazing, she not only provides great customer service but makes you feel at ease and welcomed. I feel like family when I come in, I try to come say hi anytime I have to go to my unit especially if I’m having a bad day she puts a smile on my face. Thank you Sandie for your AWESOMENESS!!"
"This facility is awesome! We have stored here since 2020. We were recently able to "downsize" to a smaller unit and Sandie, the manager, made it as easy as possible! We did not even consider moving to another facility since we have been so weel served here. I recommend this Life Storage location and Sandie without hesitation!"
"Sandie was amazing! She made our experience absolutely personable. As someone who has been working in customer experience for 10 years, and training staple standards on outstanding customer service, I think Sandie put the bar really high. She deserves absolutely every praise possible. Thank you for your time Sandie!!!"
"My experience at Lifestorage 1965 E ray rd Gilbert, AZ. The manager Sandi was awesome!! She not only took the time to learn my story, she took a personal interest in getting me exactly what I needed. She was so helpful i feel I made a friend. Thank you Sandi!!"
"This is a nice location, great management, well maintained inside and out, my unit is nice and clean. I’m very my decision to rent with Life Storage. They have packing supplies too. Thank you for the great service Sandie and Jeff. I will be recommending my friends to rent here too."
"Sandie & Jeff were wonderful. They gave me an amazing experience through their great customer service. Sandie took the time to walk me around and find the best unit to meet my needs.
This facility is well maintained, clean, bright and cool (temp controlled). I'd highly recommend it!"
"We have been at this location for over a year now and my husband went in to upgrade to a bigger space. He was helped by Sandy and was very happy with her customer service and her being very helpful with getting him upgraded to a new space."
"The facility is very clean and kept very nice. Sandie was a pleasure to deal with as the manager and resolved any and all issues with me closing out my space. A pleasure dealing with her. I would highly recommend this location for your storage needs."
"I have had a storage unit for almost a year here now. And this location is my favorite. It's extremely clean and the bathroom is always clean as well. It's nice and air conditioned inside. Sandie is an amazing and helpful person, genuine and caring. Everyone who works the desk there is very polite. I feel safe any time of day going in storage unit even at Night time if I'm the only one there.
I do recommend this place if anyone is looking for stroage, even if you live far from here make the drive, the energy here and environment is different and you'll feel that.
The hours of Access are convenient as well as early and late enough to be able to drop off or pick up anything when needed.
Thank you Sandie for being so welcoming and for tips and advice on how making the storage experience continuously better. I'm very grateful."
"I arrived a little late after closing but the site manager (Sandie) went above and beyond to help me with my check out process. She was super friendly and patient in explaining everything in detail. I rarely write reviews but the service I got from this business/location was superb! 10/10 would rent from them again if I move to the area in the future."
"Sandy is the best!! Her kindness and professionalism made the Storage experience a cut above the rest for sure. In terms of accessibility and cleanliness this is a great facility. I’m almost sad to leave, I definitely will return for any sort needs in the future!!"
"Sandy did a GREAT job for us start to finish! She was efficient on check in, helpful answering all our questions, and super friendly from her initial phone call to confirm our rental til we left with our unit. She represents Life Storage well! Wish we all had awesome employess like her!"
"Absolutely FABULOUS CUSTOMER SERVICE at this location #8387 in Gilbert, Arizona. Especially Sandie and Jamie. My move went very smoothly. I highly recommend this company and in particular this location!!"
"I have been at the location for over a Year now and management is the best, (Jamie the manager) is the best, nicest person. I see how hard he works and how kind he is to everyone!! I run my business out of 2 units so i am always here, I like how The restroom and the halls are always clean and the entire inside smells so good/clean!!
I’ve ran into a couple hardships and Jamie has always been there for me. He has accommodated me and went above and beyond multiple times. I know lots of family and friends that have not had the same experiences with other storage companies.
Thank you for making it easy to run my business here, I really do appreciate you Jamie!!"
"I wish there were more stars to give. 5 stars is an understatement. Nice, clean, climate controlled facility. I priced several out and this one gives you the best value for your dollar. I run a resale business with merchandise so I am constantly in and out and have buyers come and meet me there. Everything about this place is superb.
I would have to say the most superb detail of this location is the staff. Jamie is the manager and it’s impossible to say anything bad about this guy. He’s a kind, understanding all around amazing individual. I’ve been storing there over a year and I’ve ran into hardships along the way. Jamie on numerous occasions has came to my aid and went above and beyond to accommodate me when he certainly didn’t have to. Michelle has also. I would store at this location just on the basis of Jamie alone. You don’t get just some manager with Jamie, you get a friend. I don’t normally leave reviews. But storing here has truly been a pleasurable experience for me."
"5 stars is an understatement. Honestly. Everything about this facility is superb. I run a resale business where I resell merchandise so I’m in and out regularly. It’s always very quiet I have never ran into an issue with the loading docks being full or all the carts being used. I was really fortunate to have storage here it’s really been a great experience. I priced out several and found this one to be of the best value. Climate control is kept nice and cool and the facility is great. Has a bathroom which is always an added plus we won’t find that at public storage. I also have customers coming directly here to purchase things that I’m selling. I’ve never been a problem and I’ve never seen more than maybe two other customers there at any given time and I’m there quite a bit.
I would have to say the most superb fact about this location is truly and honestly the staff and management. I’ve stored here for about a year and over that time I’ve ran into a couple hardships. Jamie (the manager) Has always been there for me. He has accommodated me and went above and beyond multiple times when he didn’t have to. He is a kind, understanding and all around amazing person. Michelle is also. I don’t believe many reviews but the service I received from Jami and Co. has been such an above and beyond experience that I had to take the time and do so. I would honestly store here on the basis of Jamie alone, and I truly mean that. I don’t consider him just a manager at the storage facility but I consider him a friend and I am very grateful for him. Nobody asked me to leave this review. This was on my own free will."
"This is an ideal location and the management. Is ran by a sweet and caring gentlemen named Jaime. Decent rates and they sometimes offer 50% off and 1 month free occasionally which you can see directly through life storage website.
One thing to consider here is if you are running. An ecommetce/resale business, the rates are affordable while creating alot of space to maneuver inventory. I operate quite a large business and this Life Storage makes it a lot easier to maintain, ship, etc.
I have been here around 12 months and things seem to be on the non worrisome side here on Gilbert @ray road.
Keep up the good work Jaime"
"Really one of the better storage facilities probably the best I’ve done business with. When I got the unit several months ago the manager who works at the desk (really nice guy, I know his name I just can’t think of it right now- starts with a J) gave me a really substantial discount and even carried more discount over to the next month. Definitely didn’t have to do that. He’s always been really good to me. Michelle who works the weekends is also very pleasant and accommodating. All around the staff is by far the best and will do what they can to help you or work with you. I pay under $100/month for my unit and it’s climate controlled. Gate access until 10pm. Sometimes I’ve been there after 10pm and no one has ever gave me any trouble about it or even mentioned it to me! I don’t write many reviews but had to give credit where it is due. I really appreciate the staff and the convenience this location allows me to run a resale business out of. Also another plus is there’s never crowded entry or too much traffic, it’s always convenient and I visit my unit quite often. -Andrew Z"
"Life Storage was an amazing first time experience. I needed to get a storage and it was the easiest and great experience. The staff was so nice and very helpful in what I needed to get last minute. Thank you so much Jamie for your help."
"I went into life storage for a few items and had the pleasure of meeting sandie she was more than amazing super helpful and knowledgeable When moving you want to start your morning off with positive and good vibes go visit Sandie!!!"
"Everyone at this facility has been incredibly generous with the help they have given me at this location. I am in the middle of a crazy move and have complete exploded into a hallway, Jamie so graciously let me use an empty unit for a few hours so I could Finnish my packing. When someone broke into my car and stole my storage keys, they kept a special eye on my unit and helped me with getting it re-keyed. I love everyone here, great people, great service and the entire place is impeccably clean. From the office to the units. Everything is swept and very well kept! They have a huge elevator if you happen to choose a second floor unit as well as rolling carts to help load things in or out. Incredibly convenient! Even more convenient is the online option to book a unit. That's how I booked after-hours. I just walked in gave them my information and they gave me the key and I was set! Super love this storage unit, out of all the ones I have had to use through my years, this is hands down the best one. Thank you for making my hectic move a little more uplifting! 10 stars!"
"Fast, easy and friendly service! Everything was super simple, explained well, and always allowed for follow-up questions. If I had questions or didn't fully understand, they were always answered with kindness. Would recommend if you’re looking for storage space!"
"I fell behind due to losing hours due to COVID. I called Jamie and explained the situation and told him I'd call the next week and try to catch up. I called on the date I promised and was informed that he would not take a partial payment ( the lease agreement does NOT state this). The only thing I can do is save up for the total and hope they don't sell my child's belongings in the meantime. When I finally had the total given to me by Jamie saved up, I was informed that another $100 fee had been added! How am I supposed to save up and pay the total if they keep raising it? This company is UGLY to people in a bad spot!"
"Awesome service at this location today. Existing customer, I needed a larger unit, and I walked in and out in about 20 minutes, new unit rented, old unit marked to vacate, autopay revised. Fantastic visit, love this place!"
"Everytime I go in and need help, I get it immediately. Customer service has always been excellent. I have had to move stuff in and out of storage and later needed a bigger unit. I was given assistance with boxes, moving van, and asked if I needed anything else, just ask. Great safe, clean space to store my stuff."
"Clean Facility, great customer service & always carts available when needed. Love Dawn, she is always willing help me out with my issues! I have worked with her at the Elliot store and Ray road location."
"Fantastic customer service, was in with a friend helping her when Jamie the manager came up. My friend needed help with her unit, Jamie went above and beyond the call of duty. I was amazed at his patience, totally recommend this facility to anyone who needs storage."
"My husband went in and had the pleasure of meeting Dawn. He doesn’t know how “the google” works so I’m writing it. He wanted to let everyone know how great life storage is and how phenomenal Dawn is! She was super nice and understanding with our situation. She offered him a water and helped us so much! 10/10 we would recommend to anybody we know!"
"Dawn, the Assistant Manager, definitely goes ABOVE and BEYOND. She held a storage unit reservation for me day to day so I didn't miss out on availability. Thank you so much for all your assistance in renting on Saturday! It was a really enjoyable experience. We LOVE your outgoing, positive attitude. The rental process was like "one stop shopping". Dawn assisted us on the spot with creating & accessing our online account.
Dawn has the best customer service we have ever experienced!! It is truly rare to work with someone of your caliber and we sincerely appreciated all your attention to detail.
This storage facility is super clean/well lit/easy to access. The hours for access are also super convenient. And the office is open every day!"
"We are very happy with Life storage, especially the friendly staff! Dawn, the Assistant Manager did an amazing job trying to accommodate us with a new storage unit in our price range and worked with us on options on what she thought would meet our needs.
She was excellent communicating with us and was extremely helpful in the process as we were trying to consolidate all of our things into one unit. Very thorough and thoughtful - thanks Dawn! The facility is also very clean and well maintained, and we always feel very safe."
"This is a really nice store, Dawn and Jamie went above and Beyond for me explaining everything In detail , this was the best customer service I’ve had in a very long time. I would highly recommend this storage facility not only for how clean and cool it was inside it was a pleasure meeting Dawn and Jamie they made my day."
"Having a storage unit here has been the best experience! Anytime I have gone into the office, all the staff are extremely nice and helpful!! One day I rushed in to add an item so our already full storage and I closed the door and locked the unit. It was later at night, Friday night around 8am. Got a call the next morning around 9-10am saying I didn’t lock my unit. I’m so thankful that they do a check each day to ensure the locks are secure. I did lock my unit but I forgot to slide the mental that actually locks the door before locking it with the key. Without inspecting it, you would have never seen that. I have so much $ in my unit, I’m so happy that they are so through! Today I needed a new unit and I got the pleasure of working working with Sandie. She was helping out for the day but so knowledgeable of all units and was so happy to help me! I came in shortly before closing because I just got off work and rushed over as the online registration wasn’t working so I wanted to get in and get the paperwork done real quick. Sandie took her time to review my orders, as I accidentally made 4 reservations, Woops! She cancelled the orders and got me the right unit for the price that I reserved. Even though they were technically closed at this point, she never made me feel bad or feel like she needed to rush so she could leave. She has some of the best customer service I’ve had in quite some time. We ended up spending about an hour going through all the checks and balances and she even walked me upstairs to make sure I knew where my unit was and that my key was working. I really appreciate all of her hard work and dedication to making customers happy!"
"We are very happy with Life Storage. It is a clean, well maintained facility with a friendly staff who are on the premises. Jamie and Dawn are knowledgeable, courteous and provide exceptional quality customer service. They take the time and effort to meet your needs and answer your questions.
We had previously rented a few storage units from a different company . Although it served our purposes at the time, we were scouting for a different location with a different company. The Life Storage website was accurate with storage units sizes, availability and overall general information. I immediately called the Ray Road office and spoke with Dawn. She provided more in depth details and offered tour of facility. Her professionalism made all the difference:)"
"I had the pleasure of meeting Dawn over the weekend. She was such a delight and a rare sight no one has good customer service anymore. My girlfriend rents there and I may get a storage myself. She’s the best"
"Great place to store your items! New, clean and friendly staff. I had the chance to speak with Dawn, and she was a pleasure! She is friendly and really explains the process. I will be storing my items in the next month."
"Jamie and Dawn are so wonderful to work with. My wife and I needed a storage unit for a brief time during a move and we just feel in love with the location, cleanliness, and most importantly the staff! Jamie manages the facility so well and is always responsive and friendly when any questions arise and Dawn is always such a pleasure to chat with. Thank you so much for helping us during our move team, I would highly recommend to anyone!"
"I believe the manager of the location is who helped set-up our account in person (I apologize if he was not the manager, but we was WONDFERFUL regardless)- not only was he great to work with, but he handled a VERY rude costumer with such class and respect. Bravo!"
"Pros: Very clean & Mitch is very friendly.
1)Rate increased right around the time COVID hit. Seems like a bad time to hike rates when people are struggling. Prices are not locked in so price can change month to month which is inconvient if you already have all your belongings stored.
2) No bathrooms "due to COVID", no where to wash your hands, no sanitizer around the facility, no trash cans in the building, and dumpster is locked- access must be requested."
"The representative, Mitch, for the Gilbert Location off of Ray Rd was wonderful. He helped me empty the unit and got me closed out with out any issues. The facility is clean and the staff is friendly."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #8387, we offer great property security systems and clean, affordable storage units to rent for the residents of Fincher Farms, Gilbert Ranch, Agritopia, and other neighborhoods in Gilbert, AZ. Call us with questions, reserve online, or click here to compare other storage units in Phoenix.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 5:00 am - 10:00 pm
Tuesday: 5:00 am - 10:00 pm
Wednesday: 5:00 am - 10:00 pm
Thursday: 5:00 am - 10:00 pm
Friday: 5:00 am - 10:00 pm
Saturday: 5:00 am - 10:00 pm
Sunday: 5:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental