Self Storage Units near Metrocenter in Phoenix, AZ 85051

"Tasha is AMAZING!!!"

"Tausha was amazing, and knowledge and made the process extremely smooth."

"Very well kept. I feel incredibly comfortable with my belongings being here. Customer service is great! On site carts during business hours."

"Friendly staff, clean facilities."

"so helpful and friendly. completely reassuring. :)"

"Good customer service!! Tausha was super nice and really helpful."

"Danielle was very helpful and was really knowledgeable on the units"

"Danielle was very helpful and knowledgeable about the storage unit. She was super kind and explained the specifics of the storage unit very well"

"Very helpful and very nice!"

"Danielle was great"

"I visited Friday and spoke to Tausha and back again today (Saturday) and was helped by Danielle. Both ladies were outstanding with their customer service! They were patient with showing the different sized units. They asked questions to determine what size we needed, and although we are storing random items they were helpful. We will be back later in the week to sign paperwork for our new storage unit"

"Danielle is so awesome!"

"Danielle is AMAZING!! so helpful & nice :)"

"Danielle took the time to get my account straightened out and everything ended good!!!"

"Great customer service from Danielle!"

"The two lady’s at the front desk Danielle and Tausha were awesome and very friendly and helpful good customer service."

"Great! Super service! Danielle was very friendly and helpful."

"Danielle MacLeod was excellent!!!!"

"Danielle was amazing. She is very pleasant. If she's an indication of how nice the storage is, we'll be very happy"

"Such nice staff. the facilities are so clean and great prices. The women who helped me today definently deserves a raise for all her help."

"Danielle was great to work with. We were able to tour units without feeling pressured. This places has the wide roll up doors plenty of elevators and ample space to bring stuff in on every floor. And is guarded my metro security and plenty of cameras."

"Very friendly and helpful"

"The experience was great and the service was great with Danielle and Tausha!!"

"Tasha was very nice lady"

"great service"

"It is a fantastic place! The associate was great as well! 😃"

"Wonderful service and my items feel pretty safe here and I look forward to doing more business with Life Storage 🤙🏻"

"Very welcoming as I walked in. Walked me over to show me where my unit was going to be and pointed out the door I can access it from. Very happy with the service! Thank you!!"

"Awesome!"

"Danielle was awesome and super helpful"

"Danielle was really helpful and showed me the sizes I wanted to see and even gave me prices on them"

"We went in to rent a unit and Tausha worked with us and was able to find a couple of units in our price range. I was limping since the cold weather was affecting my hip and having a hard time walking, she found a unit that was perfect in size and close to the entrance. She was awesome to work with and we look forward to moving our stuff in asap."

"Danielle was very helpful and patient. She answered all my questions in a very understandable manner."

"Very nice and definitely helped me out with my storage needs . A must when needing storage . I will definitely recommend others !"

"Tasha was awesome!!!"

"Very pleasant, knowledgeable and attentive to my needs. GREAT SERVICE!!!"

"Daniel was super helpful and great!!!!"

"Very clean, Danielle and Tausha are very nice they were very helpful."

"Great & friendly!!"

"Had great experience danielle was so polite and caring. Great Customer service"

"They are awesome at this location. Tausha has gone out of her way to help me. I live in another state and was only in town for a few days but needed to condense and reorganize. She has made it so much easier. I wish I could give more stars. I also love the options of units in the basement level. To be able to drive in and still not be stuck in the heat has been a life saver."

"This storage unit was amazing but the staff made our transition to Arizona so easy!! LaTausha CASIAS was the best so friendly and personable.  Thanks again!!"

"I was very pleased when I came in to inquire about a storage space. The employee helping me, Danielle, was  helpful and knowledgeable! Highly recommend"

"Danielle is helpful and amazing! She is the reason I will always select Life Storage for all my needs."

"I called for pricing and spoke with a lady Danielle and she was very friendly. She answered all my questions. Wonderful customer service from Danielle."

"Easy access quick rental prices are average."

"Out of all the storage facilities I have used, this is one of the best. Danielle was very friendly and knowledgeable. She made the process of renting a new unit very easy. They also have a nice range of unit sizes. I was able to go from renting 2 storage units down to 1 without having to get rid of a lot of my stuff. I would recommend them to anyone."

"Very helpful with helping me pick the right storage unit for my things.. and was able to answer all my questions.. Super easy process"

"Definitely 1 STAR. Saw this employee yelling at some young couple trying to feel 3 homeless 3 months old kittens that live inside the storages dock doors and I gotta say what were they doing so wrong that she had to stop her job to yell about how no one cares for cats and they need to leave when I heard this I could not believe I heard that right so I had to go check it out my self and they young couple felt really disrespected that the employee didn’t even great them nicely over feeding homeless BABY KITTENS and then they said they will take there business else where next time they go in to pay their storage unit bill. I would too. Imagine getting a storage at a new facility and then hear cats crying you can’t tell me your not gonna wonder what’s going on with them . Over all the old lady looking employee didn’t know she was disrespectful towards a customer and that’s costing you guys your business. Check your employees attitudes before they talk to their customers."

"We have been storing our RV for 2 months there and at the end of our last month we took advantage of the 5 day grace period to move things in and get our home out. We ran into a bit of an issue because they didnt specify correctly in the contract that after the 4th day you either need to make a payment or move your things out. We have been trying to reach corporate since the manager at this store has decided to not be helpful what so ever with the misunderstanding and won't even let us get our property out of there unless we make a partial payment. It's been 3 days now waiting for a supervisor or higher up management to call. We just want our home out of there!!!!!"

"Nice location. Hit and miss with customer service. Also, they sometimes close earlier than they're supposed to and they only have 1 person in the front office, so if that person steps away and you need a cart to help load some of your things into your unit, you're out of luck."

"Tash (I'm so sorry if I misspelled it) was so incredibly friendly and helpful. We had a unique problem and she was able to get it resolved - and we are so incredibly thankful!"

"The location of this facility is invaluable. It seems, no matter where I am, it's convenient to swing by. Plentiful cameras and lighting assure me my property is safe. I have found Paul, the manager, to be professional, adept and quite personable."

"Paul did amazing! Wonderful customer service and made the process super easy and fun."

"Paul was great! Very friendly and very easy to get through the process."

"Just rented a unit in February with Paul. He was great through the entire process. He showed me what units were available and was able to answer all questions I had. I was brining a load to my unit a few days later and he made sure to come over and welcome me. Excellent customer service and I'm super pleased with my space."

"I have no issue with the storage itself but I do have an issue with the bait and switch of the “free” truck rental. Sure it’s free if you don’t count the $30 non-refundable reservation fee. And then you pay 89 cents a mile. At Home Depot it’s $30 for a full day and 38 cents a mile. The free truck rental is blatant sales manipulation of fees and borders on false advertising."

"Antelle was great from my 1st call very welcoming as customer service. They answered the phone right away. Paul was great he toured me the place. He was patient with all my questions. Very honest and forward def will come here in future if need be but lease is signed."

"Great service!"

"Great experience reserving space with Paul the store manager"

"Sarah was extremely helpful. She went above and beyond to make sure my reservation was completed. The storage unit was spacious and very well kept."

"Great customer service. It is unfortunate the restroom is nasty. Toilet is full of pee, blood and toilet paper. The floors are very dirty the sink is nasty. These units are just thrown together. It would be very easy to get into a unit next to a open unit. This place. Was thrown together. You have couples fighting. Good price but I guess u get what u pay for."

"Paul was fantastic. He remembered me from a few weeks ago. Great personality. Def recommend this place"

"Paul was great. Would recommend this place to everyone."

"I had a great experience with Life Storage. Customer service agent(Sharrell )was very helpful in getting me set up with a storage unit. She gave me all the necessary info I needed to get started and discounts that were available for me. Kelly the assistant store manager also was helpful she with waiting for me at last minute to get storage. I was behind on time and she stayed over to make sure that I got the unit I needed and made sure that I was aware of how the process work. Very empathic and sincere. They gave a great deal on what I needed."

"Paul made the experience more then easy! THANKS AGAIN PAUL!!!!"

"Sara at Metro Location was 5 star Bomb.com!! Thank you Sara for all your help and professional service."

"Very nice place"

"*****5 STARS! ***** ~ A++ Very easily reserved a unit online. When I arrived, I was very pleased with the quick and thorough walk through and digital signing of paperless paperwork! Thanks!"

"Super easy, affordable and clean."

"Sarah was great"

"Sarah was very helpful and knowledgeable"

"Paul was very helpful, good pricing clean/temp controlled"

"Clean and professional facility best storage place in the valley"

"I had a short amount of time in which to find a storage place that was convenient, had the right size unit, and was affordable. Life Storage provided all of this. I was having to reserve this while I was rushing packing and loading my things and the online process made it easy. All I had to do was arrive, where I was met by the friendly manager who made sure I knew where I could park to unload, had me view my unit first to make sure it was indeed the size I needed, showed me how to input my code, then back up to his desk where I was able to sign and pay. They have good hours of accessibility and the facility is clean and well taken care of. Thank you Life Storage."

"Very deceiving. I made a reservation online with a promotion that they had. *First month free*. But when I got there, the lady was very polite and helpful. But I was still charged for the first month. I’m not complaining that I had to pay. I’m just pointing out that, don’t put out a promotion online if you’re not going to honor it. Aside from that, the units are very well spread out, convenient and clean. I would recommend to friends and family, I wouldn’t tell them to believe their website after this. I’ve attached a photo of the promo. If it worked on everyone else, great."

"Sarah was awesome. She was so patient and showed us the unit and explained everything. Thanks for being kind and taking your time with us. Customer service is really important to me. Glad to find a climate controlled storage that is new and super secure. Right off freeway too is a plus!"

"Jordan was so sweet and professional!! I’m glad I chose this location to store my items !! I’m Super BIG on customer service! Jordan most definitely delivered !! Thanks"

"Awesome Customer Service #ShotOut @Jordan he was great, highly professional, well informed, kind & courteous… 👍🏼👍🏼"

"Awesome storage facility to rent from. The manager Jordan was very nice and helpful."