Self Storage Units near Metrocenter in Phoenix, AZ 85051

"Very clean, Danielle and Tausha are very nice they were very helpful."

"Great & friendly!!"

"Had great experience danielle was so polite and caring. Great Customer service"

"They are awesome at this location. Tausha has gone out of her way to help me. I live in another state and was only in town for a few days but needed to condense and reorganize. She has made it so much easier. I wish I could give more stars. I also love the options of units in the basement level. To be able to drive in and still not be stuck in the heat has been a life saver."

"This storage unit was amazing but the staff made our transition to Arizona so easy!! LaTausha CASIAS was the best so friendly and personable.  Thanks again!!"

"I was very pleased when I came in to inquire about a storage space. The employee helping me, Danielle, was  helpful and knowledgeable! Highly recommend"

"Danielle is helpful and amazing! She is the reason I will always select Life Storage for all my needs."

"I called for pricing and spoke with a lady Danielle and she was very friendly. She answered all my questions. Wonderful customer service from Danielle."

"Easy access quick rental prices are average."

"Out of all the storage facilities I have used, this is one of the best. Danielle was very friendly and knowledgeable. She made the process of renting a new unit very easy. They also have a nice range of unit sizes. I was able to go from renting 2 storage units down to 1 without having to get rid of a lot of my stuff. I would recommend them to anyone."

"Very helpful with helping me pick the right storage unit for my things.. and was able to answer all my questions.. Super easy process"

"Definitely 1 STAR. Saw this employee yelling at some young couple trying to feel 3 homeless 3 months old kittens that live inside the storages dock doors and I gotta say what were they doing so wrong that she had to stop her job to yell about how no one cares for cats and they need to leave when I heard this I could not believe I heard that right so I had to go check it out my self and they young couple felt really disrespected that the employee didn’t even great them nicely over feeding homeless BABY KITTENS and then they said they will take there business else where next time they go in to pay their storage unit bill. I would too. Imagine getting a storage at a new facility and then hear cats crying you can’t tell me your not gonna wonder what’s going on with them . Over all the old lady looking employee didn’t know she was disrespectful towards a customer and that’s costing you guys your business. Check your employees attitudes before they talk to their customers."

"my sister rented a space here at Metro location. She was paid current and the reason I know this is I had paid this month's rent, she went at beginning of month and found she had been locked out of the unit. They were closed so she called the next day and the girl said there must have been a mistake because she was good. Not completely sure what happened next because when my sister returned a couple of days later there was no lock and GUESS WHAT also no belongings in the unit. Everything had been removed. And there was a "welcome to your new storage unit, with her name They tried to tell her that she had left no lock on the door and also that there are no cameras where her unit is located. My sister made a police report and today she spoke with a manager who told her they have her on camera emptying storage unit and that she had signed a vacate form but oh yea they can't show her without a warrant. Nice how they now have cameras. These people are LIARS and THEIVES! We think it was a mistake and that they threw her stuff away but don't want to admit it and now my sister no longer has all her family photos for her whole life. THANKS LIFE STORAGE...EPIC FAIL"

"We have been storing our RV for 2 months there and at the end of our last month we took advantage of the 5 day grace period to move things in and get our home out. We ran into a bit of an issue because they didnt specify correctly in the contract that after the 4th day you either need to make a payment or move your things out. We have been trying to reach corporate since the manager at this store has decided to not be helpful what so ever with the misunderstanding and won't even let us get our property out of there unless we make a partial payment. It's been 3 days now waiting for a supervisor or higher up management to call. We just want our home out of there!!!!!"

"Nice location. Hit and miss with customer service. Also, they sometimes close earlier than they're supposed to and they only have 1 person in the front office, so if that person steps away and you need a cart to help load some of your things into your unit, you're out of luck."

"Tash (I'm so sorry if I misspelled it) was so incredibly friendly and helpful. We had a unique problem and she was able to get it resolved - and we are so incredibly thankful!"

"The location of this facility is invaluable. It seems, no matter where I am, it's convenient to swing by. Plentiful cameras and lighting assure me my property is safe. I have found Paul, the manager, to be professional, adept and quite personable."

"Paul did amazing! Wonderful customer service and made the process super easy and fun."

"Paul was great! Very friendly and very easy to get through the process."

"Just rented a unit in February with Paul. He was great through the entire process. He showed me what units were available and was able to answer all questions I had. I was brining a load to my unit a few days later and he made sure to come over and welcome me. Excellent customer service and I'm super pleased with my space."

"I have no issue with the storage itself but I do have an issue with the bait and switch of the “free” truck rental. Sure it’s free if you don’t count the $30 non-refundable reservation fee. And then you pay 89 cents a mile. At Home Depot it’s $30 for a full day and 38 cents a mile. The free truck rental is blatant sales manipulation of fees and borders on false advertising."

"Antelle was great from my 1st call very welcoming as customer service. They answered the phone right away. Paul was great he toured me the place. He was patient with all my questions. Very honest and forward def will come here in future if need be but lease is signed."

"Great service!"

"Great experience reserving space with Paul the store manager"

"Sarah was extremely helpful. She went above and beyond to make sure my reservation was completed. The storage unit was spacious and very well kept."

"Great customer service. It is unfortunate the restroom is nasty. Toilet is full of pee, blood and toilet paper. The floors are very dirty the sink is nasty. These units are just thrown together. It would be very easy to get into a unit next to a open unit. This place. Was thrown together. You have couples fighting. Good price but I guess u get what u pay for."

"THE WORSE EVER!!!! I was only with them a month maybe even a little less than a full month but honestly these "employees" suck at doing their job! Long story short I had an HORRIBLE experience and received TERRIBLE customer service from the metro center location "employees" more so from Paul. Anyway, i'm not going to be messy and spill everything but all I'm going to say is you definitely MUST read the fine print before signing it if you decide going here and don't let them run over you or pull a fast one cuz they will definitely try!"

"Paul was fantastic. He remembered me from a few weeks ago. Great personality. Def recommend this place"

"Paul was great. Would recommend this place to everyone."

"I had a great experience with Life Storage. Customer service agent(Sharrell )was very helpful in getting me set up with a storage unit. She gave me all the necessary info I needed to get started and discounts that were available for me. Kelly the assistant store manager also was helpful she with waiting for me at last minute to get storage. I was behind on time and she stayed over to make sure that I got the unit I needed and made sure that I was aware of how the process work. Very empathic and sincere. They gave a great deal on what I needed."

"Paul made the experience more then easy! THANKS AGAIN PAUL!!!!"

"Sara at Metro Location was 5 star Bomb.com!! Thank you Sara for all your help and professional service."

"Very nice place"

"*****5 STARS! ***** ~ A++ Very easily reserved a unit online. When I arrived, I was very pleased with the quick and thorough walk through and digital signing of paperless paperwork! Thanks!"

"Super easy, affordable and clean."

"Sarah was great"

"Sarah was very helpful and knowledgeable"

"Paul was very helpful, good pricing clean/temp controlled"

"Clean and professional facility best storage place in the valley"

"I had a short amount of time in which to find a storage place that was convenient, had the right size unit, and was affordable. Life Storage provided all of this. I was having to reserve this while I was rushing packing and loading my things and the online process made it easy. All I had to do was arrive, where I was met by the friendly manager who made sure I knew where I could park to unload, had me view my unit first to make sure it was indeed the size I needed, showed me how to input my code, then back up to his desk where I was able to sign and pay. They have good hours of accessibility and the facility is clean and well taken care of. Thank you Life Storage."

"Very deceiving. I made a reservation online with a promotion that they had. *First month free*. But when I got there, the lady was very polite and helpful. But I was still charged for the first month. I’m not complaining that I had to pay. I’m just pointing out that, don’t put out a promotion online if you’re not going to honor it. Aside from that, the units are very well spread out, convenient and clean. I would recommend to friends and family, I wouldn’t tell them to believe their website after this. I’ve attached a photo of the promo. If it worked on everyone else, great."

"Sarah was awesome. She was so patient and showed us the unit and explained everything. Thanks for being kind and taking your time with us. Customer service is really important to me. Glad to find a climate controlled storage that is new and super secure. Right off freeway too is a plus!"

"Jordan was so sweet and professional!! I’m glad I chose this location to store my items !! I’m Super BIG on customer service! Jordan most definitely delivered !! Thanks"

"Awesome Customer Service #ShotOut @Jordan he was great, highly professional, well informed, kind & courteous… 👍🏼👍🏼"

"Awesome storage facility to rent from. The manager Jordan was very nice and helpful."