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Storage Facilities (4)

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Happy Customers

Life Storage in New Castle (4.82) based on 140 ratings
  • "Ms. Joy was very helpful in all aspects of helping me with my rental space. She was very knowledgeable and polite."

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    Nickalett - Birmingham, AL November 18, 2015
  • "Associate was extremely personable . Danny, reminded me of an ideal associate. Information was provided ,accurately . Questions that I posed if answer was unsure , he took the most critical step ,obtaining information from another employee via telephone . That's customer service at its best. Resolutions not excuses . "

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    Carol - Birmingham, AL April 04, 2015
  • "The staff was knowledgeable, friendly and professional. The facility was neat and clean and well-organized."

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    Joy - Birmingham, AL November 02, 2016
  • "Prompt, professional customer service!! We were very pleased!"

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    Peyton - Leeds, AL April 27, 2015
  • "Very well-managed facility and helpful, friendly staff!!!"

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    Dwight - Birmingham, AL December 23, 2016
  • "The Lorna Road, Hoover, AL location is excellent. I am sorry to leave the storage unit. We are only leaving due to work relocation. Great storage experience. Thanks."

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    Kevin - Hoover, AL November 11, 2015
  • "Entire experience has been professionally handled - courteous staff, anxious to help in any way. Much appreciated!!!"

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    Alan - Birmingham, AL October 19, 2015
  • "They were so helpful and really attentive to my needs. I had visited a storage unit earlier that was cheaper but the place was disgusting in the office and were rude. I had lost some hope in storing my items in a safe nice place. But when I went to uncle bobs I walked and the place was immaculate! It smelt so clean. The people were so helpful. When I called for things I couldn't quite remember yet he was so helpful & knew me by name. I'm really glad I chose the Hoover location to store my items."

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    Kathlene - Gardendale, AL July 24, 2015
  • "Both Danny and Stephanie are absolutely wonderful! "

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    Kimberly - Pinson, AL February 22, 2017
  • "Danny and Staff are dedicated to excellent customer care and service. Thank you all for your assistance."

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    Jocelyn - Irondale, AL November 10, 2016

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