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New Castle, AL Storage Facilities (4)

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Happy Life Storage Customers

We at Life Storage want to maintain the best storage facilities in Kenmore, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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  • Dwight (Birmingham, AL)
    5.0 out of 5

    "Very well-managed facility and helpful, friendly staff!!!"

    December 23, 2016
  • Nickalett (Birmingham, AL)
    5.0 out of 5

    "Ms. Joy was very helpful in all aspects of helping me with my rental space. She was very knowledgeable and polite."

    November 18, 2015
  • Alan (Birmingham, AL)
    5.0 out of 5

    "Entire experience has been professionally handled - courteous staff, anxious to help in any way. Much appreciated!!!"

    October 19, 2015
  • Peyton (Leeds, AL)
    5.0 out of 5

    "Prompt, professional customer service!! We were very pleased!"

    April 27, 2015
  • William (Midfield, AL)
    4.5 out of 5

    "Great customer service and friendliness"

    May 04, 2017
  • Shannon (Hoover, AL)
    4.9 out of 5

    "The manager on site was helpful, courteous, and very pleasant to interact with. "

    April 25, 2017
  • Julia (Birmingham, AL)
    5.0 out of 5

    "Thank you for replacing the lights when I called!"

    March 27, 2017
  • Tanynesia (Birmingham, AL)
    5.0 out of 5

    "The rep at the Centerpoint location was very helpful in setting up my account and issuing me a clean storage unit. Thanks for having ppl like her!"

    March 26, 2017
  • Debbie (Brighton, AL)
    5.0 out of 5

    "All of my expectations were exceeded from this facility, especially with finding them on the internet, you never know what to expect, I was genuinely surprised to receive the service that I received beginning with the receptionist on the phone to the office staff everything was just well pleasing to me."

    March 01, 2017
  • Kimberly (Pinson, AL)
    5.0 out of 5

    "Both Danny and Stephanie are absolutely wonderful! "

    February 22, 2017
  • Joy (Birmingham, AL)
    5.0 out of 5

    "The staff was knowledgeable, friendly and professional. The facility was neat and clean and well-organized."

    November 02, 2016
  • Kevin (Hoover, AL)
    5.0 out of 5

    "The Lorna Road, Hoover, AL location is excellent. I am sorry to leave the storage unit. We are only leaving due to work relocation. Great storage experience. Thanks."

    November 11, 2015
  • Kathlene (Gardendale, AL)
    5.0 out of 5

    "They were so helpful and really attentive to my needs. I had visited a storage unit earlier that was cheaper but the place was disgusting in the office and were rude. I had lost some hope in storing my items in a safe nice place. But when I went to uncle bobs I walked and the place was immaculate! It smelt so clean. The people were so helpful. When I called for things I couldn't quite remember yet he was so helpful & knew me by name. I'm really glad I chose the Hoover location to store my items."

    July 24, 2015
  • Carol (Birmingham, AL)
    4.8 out of 5

    "Associate was extremely personable . Danny, reminded me of an ideal associate. Information was provided ,accurately . Questions that I posed if answer was unsure , he took the most critical step ,obtaining information from another employee via telephone . That's customer service at its best. Resolutions not excuses . "

    April 04, 2015
  • Gary (Homewood, AL)
    4.2 out of 5

    "My only concern is with hours of access. Sometimes 9 just isn't late enough."

    April 27, 2017
  • Sabrenna (Birmingham, AL.)
    5.0 out of 5

    "Outstanding customer service experience "

    April 14, 2017
  • Gretchen (Birmingham, AL)
    4.9 out of 5

    "My method of payment expired, & they were kind enough to call me & help me pay over the phone."

    March 27, 2017
  • Linda (Hoover, AL)
    4.8 out of 5

    "I was very pleased with the associates ability to work with me when life happened, and they were always so polite and pleasant. "

    March 23, 2017
  • Tony (Brighton, AL)
    5.0 out of 5

    "I thank you for allowing me to rent from you. The service was great the space was great and clean and spacious and everything was just perfect. If I ever need a storage again I will give you a call"

    February 23, 2017
  • Jason (Hueytown, AL)
    5.0 out of 5

    "Service was excellent"

    February 15, 2017

Life Storage Near New Castle

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