Customer Reviews - Life Storage #326, Opelika
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We at Life Storage want to maintain the best storage facilities in Opelika, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Opelika (#326)
4.84 out of 5
based on 39 of our most recent Reviews
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5.0 out of 5
"You all did a excellent job at meeting my expectation"
July 19, 2018
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5.0 out of 5
"Joe and Theresa were very accommodating, friendly, and pleasant. They treated me like I was a valued customer on the first day!"
July 18, 2018
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- Michael from Lagrange, GA
5.0 out of 5
"Mr. Joe was very friendly and took time to hear my story offered advice and ensured me things would get better. Great guy and outstanding customer service."
June 10, 2018
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5.0 out of 5
"Mr joe was so helpful. He explained everything throughly and went beyond the customer service to help"
April 01, 2018
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5.0 out of 5
"Staff was really friendly from the beginning to the end of our process. Facility was nice and clean."
February 17, 2018
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5.0 out of 5
"Theresa, Joe and all other associates at this store are so amazing and sweet. They made me feel like I was family and then me that is extremely important. So important that I moved all my stuff to this storage location. "
November 17, 2017
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- Michael from The Villages, FL
5.0 out of 5
"The associates at this facility are extremely helpful and friendly. Keep Up The Great Work!"
November 03, 2017
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- Maryann from Kotzebue, AK
5.0 out of 5
"Yours is the best overall storage that we have used. We moved out of state and no longer needed a storage, but we were very happy there. "
October 23, 2017
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5.0 out of 5
"All of my expectations where met. Joe was very helpful and humble GREAT guy!!!"
October 09, 2017
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5.0 out of 5
"When my husband and I walked into the location we was greeted by Mrs. Theresa (store manager) she helped us with our purchase and explained everything to us in great details due to us being first time storage buyers. I would recommend this location in Opelika to any one of my family and friends."
September 01, 2017
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5.0 out of 5
"Teresa who rented me the unit was over the top helpful and pleasant. She helped me reserve the free truck and took care of everything when we were ready to move out. We are definitely renting again next summer.
Terri S-F"
August 24, 2017
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4.9 out of 5
"The manager and staff went above and beyond to ensure I had a great storage experience! "
August 23, 2017
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5.0 out of 5
"Joe was amazing! He was so friendly and helpful and made the entire experience very enjoyable"
July 24, 2017
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5.0 out of 5
"Joe was exceptional!! Very professional and courteous. Thank you!"
June 23, 2017
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5.0 out of 5
"Jessica is awesome! Very professional and eager to help. She made me very comfortable "
March 27, 2017
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5.0 out of 5
"Very gracious, happy and professional. It is a pleasure doing business with people like this."
February 14, 2017
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- East Alabama from Opelika, AL
5.0 out of 5
"Your employee could not have been MORE helpful! She was Great!"
November 28, 2016
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4.4 out of 5
"The only thing we were unhappy with was the location we used did not have a cart or dolly to help us move things into our storage unit. We used a different location last year that had a cart and that was really helpful."
October 10, 2016
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- Staci from Mandeville, LA
5.0 out of 5
"Bridneyona was professional and very helpful with our moving process. She made us feel comfortable with leaving our items on site and making herself available for questions."
April 12, 2016
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4.4 out of 5
"On one visit, during normal business hours, we encountered a "be back soon" sign on the door and had to wait a while. Other than that we were quite happy."
February 23, 2016
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4.5 out of 5
"The staff at uncles bobs in opelika was wonderful! Everyone was not only professional but also friendly."
September 11, 2015
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5.0 out of 5
"The manager, Alissa, went beyond the call of duty to be sure our storage needs were met. She provided outstanding customer service."
July 31, 2015
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- Sharon from Huntsville, AL
5.0 out of 5
"By providing a moving truck at no cost is beyond my expectations!"
July 30, 2015
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4.8 out of 5
"The manager at my facility goes out of his way to recognize faces and remember names. Very impressive."
July 02, 2015
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2.3 out of 5
"Not 24/7 access as needed and was in beginning. Space prices are high for area. Staff as friendly as a wet mop, no hi or hello as they went by on golf cart. Somebody placed a portable sink in front of my boat, I moved it to the vacant slot next to me where it was still sitting a month later when I vacated to property."
June 23, 2015
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- Hannah from West Palm Beach, FL
5.0 out of 5
"The woman went above and beyond to make me feel comfortable and get my things in there as efficient and fast as possible. She made things really easy. "
June 04, 2015
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5.0 out of 5
"Will (William) provided excellent service and was always a pleasure to work with. We definitely will recommend Uncle Bobs to our friends/family/acquaintances."
February 02, 2015
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5.0 out of 5
"Every visit at Uncle Bob's is always a pleasure Will and the other staff member's always greet me with a smile and when I had my back surgery Will offered to come to my car to assist me and that extra effort made me feel important I want to say Thank you and keep up the good work nothing needs to be changed "
January 26, 2015
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5.0 out of 5
"Associate was extremely helpful and made the rental process much easier than expected."
September 05, 2014
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4.9 out of 5
"The lady at the Auburn store was super helpful! Her personality was golden. "
July 16, 2014
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- Whitney from Tallassee, AL
5.0 out of 5
"Very helpful and friendly people. They were able to answer all my questions, also they told us about different deals that were available. Great experience!"
April 09, 2014
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4.3 out of 5
"The Manager Drew is always helpful, in a great mood, knowledgeable about products and policy. "
March 01, 2014
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4.3 out of 5
"I recently had an issue with a rodent infestation. The Uncle Bob's staff addressed and resolved the matter in a friendly and prompt manner."
March 01, 2014
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5.0 out of 5
"The storage space was exactly what I was looking for and I was satisfied with the price range."
February 28, 2014
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- Jean from Ellwood City, PA
5.0 out of 5
"Completely satisfied with service and business. The employee must be treated with respect from your company, because he was an excellent representative for your company. Therefore, he was able to provide exceptional service to me. Employee should be commended on his excellent service and I enjoy stopping in an seeing him each visit. So that says a lot about a company. Thank you."
February 27, 2014
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5.0 out of 5
"Drew is one of the nicest guys I've ever met, and he's always very helpful!"
February 27, 2014
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- Susan from Sandy Hook, CT
5.0 out of 5
"Will and Drew are so friendly and helpful! Very knowledgeable. They gave me the name of a moving company to use. They remembered me from last year and made me feel right at home! Have recommended them to other parents of college students. I can't say enough about how at ease they both made me feel about leaving our items there. Will and Drew deserve a five star raise!
"
January 31, 2014
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- Kelly from Montgomery, AL
5.0 out of 5
"Will and Drew are fantastic! They always went well and beyond their job requirements. They should be commended for all of their hard work and efforts!"
December 23, 2013
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4.9 out of 5
"As far as the storage space goes, it was adequate for what I needed, everything is in order. I would have appreciated a little later hours to be able to enter the gate, but it was no major issue. The employee at the desk, Drew, was incredibly accomadating and courteous. I would open up a storage unit again at that particular location just because he is there. I can not say enough about his service and I genuinely appreciated him as a person, not just a customer service associate. Top Marks for Drew, and though I did not interact with him as often, the other employee, I believe his name was Chris, was equally accomodating and friendly. Thanks again!"
October 29, 2013
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