The Life Storage Code of Ethics sets forth our policies and procedures. Our Compliance Officer and the Board of Directors' Audit Committee Chair oversee and enforce our anti-bribery, business ethics and whistleblower programs.
- We have robust accounting systems to monitor and flag potential financial irregularities.
- All employees annually must read and sign-off on our Code of Ethics.
- Control Assessment Survey - As part of our enhanced risk assessments, an extensive ethical risk survey is administered annually to all employees at the Director level or above.
- To ensure compliance with our Code of Ethics and our values, we have a robust whistleblower program, whereby company personnel may report a complaint anonymously or confidentially to an independent firm using a dedicated website or toll-free phone line anytime, 24 hours a day, seven days a week. All reported incidents are investigated until resolved.
Vendor Code of Conduct
In addition to our employees and our customers, Life Storage's team includes a large list of trusted vendors that help our business achieve its greatest potential. Life Storage believes that the vendors we choose to partner with must uphold and demonstrate the same high level of ethics and values that we expect of ourselves. Accordingly, we are proud to say that starting in November 2020, 100% of the vendors who partner with Life Storage must first sign off and commit to the ethical standards found in our Life Storage Vendor Code of Conduct. By adding this requirement, we are taking another step to ensure that anyone partnering with Life Storage exemplifies the integrity, values, and trust that our core values demand.View Vendor Code of Conduct