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Floating Associate Manager

Type Full Time Position

Hours Mon: 9-6, Tue: 9-6, Wed: 9-6, Thu: 9-6, Fri: 9-6, Sat: 8-5, Sun: 12-4

Pay Range $13.00-$14.00

Address 615 W Pershing Rd Chicago, IL

Posted 01/15/2020

Ending 02/17/2020

Note 35-38 hours per week. Applicants must have a valid driver’s license and must be able to work on the weekends.

Full Time Benefits Click Here for more information

Job Description As a Floating Associate Manager, you will be responsible for assisting Store Managers in managing day to day operations of various storage facilities within a market. The Associate Manager position is crucial to maintaining a clean and welcoming property, recommending storage solutions, and providing the best customer service in the storage industry.

Are you looking for a customer service based position without the hassle of retail or restaurant hours? You're in luck - Life Storage offers consistent scheduling which allows for a great work-life balance! Our stores are open from 9:00 AM – 6:00 PM Monday through Saturday and open 4 hours on Sunday. Weekend availability is required.

Responsibilities include:

-Recommending and renting appropriate self-storage spaces and selling related merchandise (moving supplies, lock boxes, etc.)

-Assisting customers with the leasing process by reviewing the rental procedure

-Providing great customer service to new and existing customers

-Accepting/refunding payments and making bank deposits/withdrawals

-Conducting daily visual property audits of the entire facility to confirm available rental inventory

-Keeping the property maintained, clean, and free of debris (sweeping, cleaning, changing light bulbs, etc.)

-Making collection calls on delinquent customer accounts and coordinating monthly auctions


-A high school diploma or equivalent

-Excellent sales and customer service skills

-Must enjoy working with customers face-to-face

-Basic computer skills (opening/closing programs, navigating web pages, light data entry)

-Strong communication and interpersonal skills

-Ability to work independently or as part of a team

-Backgrounds in property management, retail, and hospitality a plus!

-Flexible hours that include both WEEKDAYS and WEEKENDS

-Valid driver's license and reliable form of transportation

-All applicants are required to submit to a background check

*PLEASE NOTE: all applicants are required to have a valid driver's license and weekend availability in order to be considered for the position.