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Customer Care Center

Join our carefully-trained team working at the Life Storage headquarters in Buffalo, NY

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We're Hiring!

Life Storage Customer Care Center serves customers looking to rent storage units at our facilities all over the country. Our team of nearly 40 representatives operates out of our modern, 24-hour call center facility in Williamsville, NY. Do you think you'd be good at working with callers to decide how much storage space they need? We're looking for positive, energentic people like you!

  • Customer Care Representative

    Full-time and part-time phone sales positions.

    • A positive, energetic, and confident personality
    • 1-3 years sales and customer service experience
    • A passion for working with people
    • Excellent communication skills
    • Corporate Benefits Package

    Apply Today!

Inbound Calls, Great Incentives

Our customers call us! They need your help to find a convenient location and select the right storage space to rent.

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  • Phone sales can be a difficult job. Luckily, our Customer Care Center Representative position has many advantages over other types of phone sales. You'll be fielding calls from customers who are interested in pricing for our storage rental - not making cold sales calls. You'll also enjoy a competitive salary package which includes monthly and quarterly sales incentives. You'll also get our corporate benefit package!
  • Picture of Justin

    Justin P.

    Customer Care Supervisor

    Working at the Uncle Bobs home office has been a great career decision for me. They give you all the tools you need to succeed and there is plenty of room for growth and development. The people are very friendly and I enjoy working with them each day!

  • Picture of Aleta

    Aleta B.

    Customer Care Representative

    I love working at Life Storage home office! They have very flexible scheduling, and the monthly bonuses are GREAT! Management team is very personable and always willing to help .

  • Picture of Heather

    Heather D.

    Customer Care Representative

    Uncle Bob’s is one of the only places that I have worked where you are always greeted with smiles. They encourage growth, development and are dedicated to making employees feel like part of a team. 

  • Picture of Emily

    Emily K.

    Customer Care Representative

    I love working at Uncle Bob’s because I enjoy working in such a positive environment with a team that often feels more like a family.