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Customer Care Center

Join our carefully-trained team working at the Life Storage headquarters in Buffalo, NY

  • Life Storage Customer Care Center serves customers looking to rent storage units at our facilities all over the country. Our team of nearly 40 representatives operates out of our modern, 24-hour call center facility in Williamsville, NY. Do you think you'd be good at working wtih callers to decide how much storage space they need? We're looking for positive, energentic people like you!

We're Hiring!

  • Customer Care Representative

    Full-time and part-time phone sales positions.

    • A positive, energetic, and confident personality
    • 1-3 years sales and customer service experience
    • A passion for working with people
    • Excellent communication skills
    • Corporate Benefits Package

    Apply Today!

Inbound Calls, Great Incentives

Our customers call us! They need your help to find a convenient location and select the right storage space to rent.

  • Phone sales can be a difficult job. Luckily, our Customer Care Center Representative position has many advantages over other types of phone sales. You'll be fielding calls from customers who are interested in pricing for our storage rental - not making cold sales calls. You'll also enjoy a competitive salary package which includes monthly and quarterly sales incentives. You'll also get our corporate benefit package!
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Aleta B.

Customer Care Representative

I love working at Uncle Bob's home office! They have very flexible scheduling, and the monthly bonuses are GREAT! Management team is very personable and always willing to help .

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Lisa P.

Customer Care Representative

There are many reasons why I like working for Uncle Bob’s. It is a pleasure to work for a company that is growing in the right direction and takes care of their employees. Everyone has a place in the company but the owners and managers know it's our company as much as theirs. I cannot believe how supported we are. I can call anyone for help, and they are happy to give their time to help me. Uncle Bob’s is basically my home away from home. It's a friendly atmosphere. And unless you really know who's who in the company you would never be able to tell the upper management from the rest.

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Emily K.

Customer Care Representative

I love working at Uncle Bob’s because I enjoy working in such a positive environment with a team that often feels more like a family.

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Heather D.

Customer Care Representative

Uncle Bob’s is one of the only places that I have worked where you are always greeted with smiles. They encourage growth, development and are dedicated to making employees feel like part of a team.