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Customer Care Center

Join our carefully-trained team working at the Life Storage headquarters in Buffalo, NY

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We're Hiring!

Life Storage Customer Care Center serves customers looking to rent storage units at our facilities all over the country. Our team of nearly 40 representatives operates out of our modern, 24-hour call center facility in Williamsville, NY. Do you think you'd be good at working with callers to decide how much storage space they need? We're looking for positive, energentic people like you!

Inbound Calls, Great Incentives

Our customers call us! They need your help to find a convenient location and select the right storage space to rent.

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  • Picture of Justin

    Justin P.

    Customer Care Supervisor

    Working at the Life Storage home office has been a great career decision for me. They give you all the tools you need to succeed and there is plenty of room for growth and development. The people are very friendly and I enjoy working with them each day!

  • Picture of Heather

    Heather D.

    Customer Care Representative

    Life Storage is one of the only places that I have worked where you are always greeted with smiles. They encourage growth, development and are dedicated to making employees feel like part of a team. 

  • Picture of Lisa

    Lisa P.

    Customer Care Representative

    There are many reasons why I like working for Uncle Bob’s. It is a pleasure to work for a company that is growing in the right direction and takes care of their employees. Everyone has a place in the company but the owners and managers know it's our company as much as theirs. I cannot believe how supported we are. I can call anyone for help, and they are happy to give their time to help me. Uncle Bob’s is basically my home away from home. It's a friendly atmosphere. And unless you really know who's who in the company you would never be able to tell the upper management from the rest.

  • Picture of Emily

    Emily K.

    Customer Care Representative

    I love working at Life Storage because I enjoy working in such a positive environment with a team that often feels more like a family.